암막 커튼, 다리미/다리미판, 무료 유아용 침대, 간이 침대

베스트 웨스턴 워터타운 인 & 스위트 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 433개 이용 후기 중 210개" "
평점 8 - 좋아요. 433개 이용 후기 중 141개" "
평점 6 - 괜찮아요. 433개 이용 후기 중 41개" "
평점 4 - 별로예요. 433개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 433개 이용 후기 중 13개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 11일
Nancy, thank you for your recent response. Your feedback is valued and we are glad you enjoyed your stay!!

10/10 - 훌륭해요

Nashaya

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and exceptionally convenient.
2024년 2월에 1박 숙박함
답변 제공: Maria Moeller 님, 2024년 3월 4일
Nashaya, thank you for your recent review. We appreciate your feedback. We hope you chose to stay with us again in the future.

4/10 - 별로예요

Jennifer

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is always clean and staff are so nice. For continental breakfast the juice machine was not working and they had the milk locked up so there was only coffee which I don’t drink!!!!
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 20일
Jennifer, Thank you for your recent review. We appreciate your feedback. Unfortunately, our breakfast keys did get brought home, and the issue was corrected once staff was directed to spare keys. We apologize for the impact on your stay and hope in the future you let us make it right. Take care.

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 10일
Tyler, thank you for 5/5!!!

10/10 - 훌륭해요

Audrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 10일
Audrey, thank you for your review!!

10/10 - 훌륭해요

Maria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Maria Moeller 님, 2024년 1월 22일
Thank you so much for the perfect review score you have given to our property. We truly appreciate that you enjoyed your stay at Best Western Inn & Suite.We hope to see you soon!Thank you.

10/10 - 훌륭해요

Brianna

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 10일
Thank you for 5/5!!

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
pool area, decor of the hotel, great everything
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 12일
Thank you for your recent review, your feedback is valued.

10/10 - 훌륭해요

Pamela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Maria Moeller 님, 2024년 1월 8일
Thank you for giving us an awesome score. We truly appreciate that you enjoyed your stay with. We are hoping to0 see you again.Thank you.

10/10 - 훌륭해요

VICKI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel stay
Very nice place. Clean friendly staff, good breakfast. Will stay there again
2023년 12월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 12월 16일
We are glad that you enjoyed your stay at our hotel. Your awesome review means so much to all of us. Hope to see you soon and Thank you for choosing Best Western Inn & Suites - Watertown SD.

10/10 - 훌륭해요

Lauretta

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 12월 16일
Thank you so much for giving us a perfect rating. We truly appreciate it. Hopefully, we will see you next time that you will be back in Watertown SD.once again, thank you and thank you for choosing Best Western Inn & Suites - Watertown SD.

8/10 - 좋아요

Joel

2023년 12월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 12월 30일
Thank you so much for you awesome rating. We truly appreciate it. I hope we will see you next time you are in Watertown SD.

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Management 님, 2024년 2월 10일
Thank you for 5/5!!

10/10 - 훌륭해요

Fernando

2023년 12월에 4박 숙박함
답변 제공: Maria Moeller 님, 2023년 12월 30일
Thank you so much for the perfect rating you gave us. We are happy that you enjoyed your stay. We hope to see you next time you are in Watertown SD.

2/10 - 너무 별로예요

Rachelle

2023년 12월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 12월 14일
Good Morning--We are very sorry to hear that you didn't have a great experience in our hotel. Our mission is to provide excellent guest experience, so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Greg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place would stay again
2023년 11월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 11월 30일
Thank you so much for giving us an awesome feedback. We are glad that you enjoyed your stay with us. Hoping to see you soon.We also appreciate you for choosing Best Western Inn and Suites - Watertown SD

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 11월 30일
Thank you so much for giving us an awesome feedback. We are glad that you enjoyed your stay with us. Hoping to see you soon.We also appreciate you for choosing Best Western Inn and Suites - Watertown SD

10/10 - 훌륭해요

Mark 님, Clark

2023년 11월에 2박 숙박함
답변 제공: Maria Moeller 님, 2023년 12월 16일
Thank you for your awesome feedback. That means a lot to my staff and I. We are hoping to see you next time you are in Watertown SD.

10/10 - 훌륭해요

DERICK 님, Cole camp

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great staff, good breakfast, comfertable room
2023년 11월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 11월 30일
Thank you so much for giving us an awesome review. We are glad that you enjoyed your stay with us. Hoping to see you soon.We also appreciate you for choosing Best Western Inn and Suites - Watertown SD

10/10 - 훌륭해요

Catherine

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
Quiet and clean! Friendly, helpful staff. Minimal pet fee. Would stay here again and recommend to anyone.
2023년 11월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 11월 30일
Thank you so much for giving us an awesome review. We are glad that you enjoyed your stay with us. Hoping to see you soon.We also appreciate you for choosing Best Western Inn and Suites - Watertown SD

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable and fun!
The gal at check in was very friendly and quick. The rooms were clean and comfortable and the kids had a blast in the pool and slide!
2023년 10월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 10월 30일
Thank you so much for the review you have given us. Best Western Team -- we are glad to know that you enjoyed your stay!!We are hoping to see you and your family soon.

8/10 - 좋아요

Chris

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Road warriors
My wife and I pick Best western hotels wherever we travel because we know the comfort, cleanliness, and amenities will be consistent wherever we land. And I love their waffles in the morning.
2023년 10월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 10월 30일
Thank you so much for giving us a wonderful review. I will for sure extend this to all our staff and I am sure will put a smile on their faces.We are hoping to see you and family the next time you will be here in Watertown SD.Once again, Thank you!

10/10 - 훌륭해요

Pat

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, very clean, very nice staff!
2023년 10월에 2박 숙박함
답변 제공: Maria Moeller 님, 2023년 10월 23일
We appreciate your feedback and delighted that you enjoyed your stay at the hotel.Thank you.

4/10 - 별로예요

Debra

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
We stayed for 3 nights and did not have clean towels delivered at any time. Desk staff did not seem to be proficient. The hotel rate booked 3 weeks earlier was not honored. The pool area, however, was fun for kids.
2023년 10월에 3박 숙박함
답변 제공: Maria Moeller 님, 2023년 10월 23일
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. With regards to the hotel rate, we received your reservation from a 3rd party and when those type of reservation comes to our system we can not change the rates that are quoted to the guests.As for the housekeeping services, at our hotel housekeeping request are being done upon check in and if the guest has other additional request the guests needs to inform the front desk agent.Thank you again for your feedback and for choosing Best Western Inn and Suites- Watertown SD

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very pleasant place to stay. It was one of the nicest I have stayed at in a long time. The staff was exceptionally helpful and pleasant. I will stay there again and recommend family members to stay there when they come to see our grandson.
2023년 10월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 10월 19일
Thank you for your positive comments. I am so glad to hear that you and your family enjoyed your time at our hotel and our associates friendly.I hope you come visit us again at Best Western Inn & Suites.

10/10 - 훌륭해요

John

2023년 10월에 2박 숙박함
답변 제공: Maria Moeller 님, 2023년 10월 19일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Trip
I will definitely be back. My family and I enjoyed everything the breakfast, the beds were comfortable, and the pool was nice temperature. The room was super spacious and cozy. Only downer was their big slide was out of service.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 13일
Thank you for your feedback and recent review.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Family overnight stay
When we arrived there was barking dog in a room giving me anxiety during the booking phase of my stay. The large blue water slide was out of service which was one of the main reasons we booked at that hotel. The hotel did try to call but the number was not one I recognized and did not receive the call notifying us the slide was out of order. The front desk clerks were very friendly and helpful. Although we could hear others in the next room, we did rest. I could tell our room must have had an animal in it in the past as we could smell dog and see tiny dog hairs.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 13일
Thank you for your recent review. Your feedback is valued.

10/10 - 훌륭해요

Kim

2023년 9월에 1박 숙박함
답변 제공: Maria Moeller 님, 2023년 10월 19일
Thank you so much for taking time to share your rating with us. We look forward to seeing you again soon.

8/10 - 좋아요

Gerald 님, Palm Springs

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Major caution if you stay multiple nights: They do not c!ean your room unless you go to the main desk and specifically request that you receive maid service. It is a great place to stay if you have kids - huge indoor pool and spa.
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 9월 30일
Gerald, Thank you for your recent review. We appreciate your feedback and hope you continue to chose Best Western. _Andrea Urgo Front Office Manager

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely stay again!
Bummer about the water slide, but the front desk was great! We had a good stay!
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 26일
Thank you for your review! We love hearing positive feedback. Appreciate it, thank you for choosing Best Western.

10/10 - 훌륭해요

Darla 님, Mitchell

좋아요: 편의 시설/서비스
Excellent room, pleasant staff and great quite location not far from interstate.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 1일
Gerald, Thank you for your recent recent review, we appreciate your feedback. -Andrea Urgo

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 18일
Nancy, thank you for you recent review. We appreciate your feedback!

10/10 - 훌륭해요

Krystle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: hotel management 님, 2023년 9월 14일
Krystle, Thank you!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
This hotel was everything we hoped for plus some. The waterpark and breakfast were great and the room for our large family worked great. Hotel staff were excellent, it was refreshing to experience customer service once again.
2023년 9월에 1박 숙박함
답변 제공: hotel management 님, 2023년 9월 13일
David, thank you for the wonderful review. We are very happy to hear that you enjoyed your stay. We are glad you liked the breakfast and our pool area. We are hoping to be able to see you again soon!

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Great stay kids loved the pool area. Right next to the interstate, great location will stay again.
2023년 9월에 1박 숙박함
답변 제공: hotel management 님, 2023년 9월 11일
Howard, thank you for taking the time to write a review. We are glad that your kids enjoyed our pool area. We are happy that you enjoyed the location of our hotel and we hope you be able to visit again soon!

10/10 - 훌륭해요

Becky

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 26일
Thank you for your review! We love hearing positive feedback. Appreciate it, thank you for choosing Best Western.

6/10 - 괜찮아요

Harold 님, Plattsmouth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expensive! Breakfast was cold
2023년 8월에 1박 숙박함
답변 제공: hotel management 님, 2023년 8월 16일
Harold, thank you for taking the time to write a review. I am very sorry to hear that breakfast was cold. We will make sure that we address this issue with our staff immediately.

10/10 - 훌륭해요

Donald

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place we stayed on our South Dakota family trip. Clean, good staff and best pool ever. I hate cold water and this one had very comfortable temp. The slide was great. Hotel was so good kids and I changed our plans and went back there instead of going to Fargo.
2023년 8월에 1박 숙박함
답변 제공: hotel management 님, 2023년 8월 10일
Donald, thank you for the wonderful review. We are so happy to hear this. We really enjoyed having you here. We hope you are able to come back and visit us soon.

6/10 - 괜찮아요

Adel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room looked clean and was updated but they don’t have an exhaust fan in the bathroom which made for a very humid room with 3 people taking showers. There was a large gap across at the bottom of our door and when we said something about the tv being very loud in the room next to us, they said they noticed that too, but never did anything about it. The breakfast was pretty basic and when my husband took a bite of his sausage patty, it was still cold. We would probably not stay at this hotel again.
2023년 8월에 2박 숙박함
답변 제공: hotel management 님, 2023년 8월 14일
Adel, thank you for taking the time to write a review. I am very sorry to hear about the disappointing stay that you encountered. We will make sure that this is all addressed with our staff. We do hope that you would reconsider staying with us again to show you the wonderful stay that you deserve.

10/10 - 훌륭해요

Donald

2023년 7월에 1박 숙박함
답변 제공: hotel management 님, 2023년 8월 22일
Donald, thank you for the 5!

8/10 - 좋아요

Anthony

2023년 7월에 1박 숙박함
답변 제공: hotel management 님, 2023년 8월 1일
Thank you!

10/10 - 훌륭해요

Amy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed every part of our stay! The water slide is top notch! The rooms are clean, comfortable bathroom and warm shower, friendly staff.
2023년 7월에 1박 숙박함
답변 제공: hotel management 님, 2023년 7월 31일
Amy, thank you for the great review! We are glad that you enjoyed the waterslide, this is a great hit at our hotel. We are happy that you also enjoyed your room and our staff. We hope you are able to come visit again soon.

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: hotel management 님, 2023년 7월 27일
Emily, thank you for the 8!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Western Watertown sd
Stay was great kids enjoyed pool area
2023년 7월에 1박 숙박함
답변 제공: hotel management 님, 2023년 7월 17일
Anonymous, thank you for the 10! We are so glad the kids enjoyed our pool. We hope that you can come back and enjoy the hotel again soon.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not like it used to be... in a GOOD way!
I was told by some colleagues AFTER I'd booked my room here that the place wasn't worth it. Rundown, dirty, rude, etc... They had stayed there BEFORE it became BW. I'm happy to report all that has apparently changed because my stay was GREAT! The hotel had obviously been remodeled lately. The lobby and my room were both clean, modern, and pleasant. The clerk was very friendly and polite. I didn't have the time to use the INDOOR WATER PARK but it looked like a lot of fun. I ended up staying an extra night after I'd checked out so I had 2 different rooms. Equally as satisfying. I let my colleagues know it wasn't the same old place and was actually very nice now. I didn't use the breakfast but it did look like a good variety there...
2023년 5월에 1박 숙박함
답변 제공: hotel management 님, 2023년 7월 17일
James, thank you for taking the time to write such a wonderful review. We are so happy that you took the chance to stay considering what you had been told by your fellow colleagues. We would be happy to have them come and check out our newly remodeled hotel also. Hope to see you again soon!

8/10 - 좋아요

Fred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Minor issue with heater, other than that-very good
2023년 7월에 1박 숙박함
답변 제공: hotel management 님, 2023년 7월 10일
Fred, thank you for your review. We are sorry to hear that you had a problem with your heater. We do hope to seee you again the next time you are in our area.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Wish we could of used the piol but too many kids in there from something going on . Its ok i would go back again.
2023년 7월에 1박 숙박함
답변 제공: hotel management 님, 2023년 7월 9일
Cindy, thank you for your recent review. Sorry you weren't able to enjoy our pool during your stay with us. We do hope you are able to come back and get a chance to enjoy the pool!

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was the best hotel we have stayed at in Watertown! During the last year & a half we have made lots of trips to Watertown & have stayed at four other hotels. We plan to return!
2023년 6월에 1박 숙박함
답변 제공: hotel management 님, 2023년 6월 29일
Melissa, thank you for the great review! We are so happy to hear that you enjoyed our hotel. We look forward to seeing you again the next time you are in our area.

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was very clean and convenient. A bit noisy, only because there was a very large girls softball tournament going on in Watertown. The room was a very nice size and the beds were more comfortable than most motel beds. I booked my room kind of late and had to be on the 1st floor, but I used earplugs so I slept very well. Would recommend this property to anyone traveling to Watertown. If I had brought a swim suit, I would have been in the pool. It looked amazing. Well done.
2023년 6월에 1박 숙박함
답변 제공: hotel management 님, 2023년 6월 27일
Denise, thank you for the wonderful review. We are very glad that you enjoyed your stay with us. We are happy that you found your bed comfortable ad that you liked the size of your room. We look forward to seeing you again sonn!