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아메리카스 베스트 밸류 인 웨더포드, 텍사스 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 웨더포드, 텍사스
1110 Fort Worth Highway, Weatherford, TX

이용 후기

6.0
평점 10 - 훌륭해요. 83개 이용 후기 중 16개" "
평점 8 - 좋아요. 83개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 83개 이용 후기 중 12개" "
평점 4 - 별로예요. 83개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 83개 이용 후기 중 19개" "

6.0/10

청결 상태

6.0/10

직원 및 서비스

4.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Ezequiel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got the room on-line, they cahrged us an extra $50 . We checked out at 10:25. Claimed we checked out after 11. Because I told them we found tons of trash under the sink. The room was not very clean and the pictures didnnot match the room They literally stole $50 bucks from us. When we called and told them to return the money, they said "we do not do refunds" . They literally stole from us and there is nothing we can do . Do not stay there ever!!
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 12일
Dear Ezequiel,Thank you for reaching out, though we regret the experience you've described, especially regarding our accommodations, as we always strive to provide a comfortable stay for our guests. Rest assured, your feedback is valued and will be shared with the respective teams as we make the appropriate changes and improvements. Additionally, we never intend to leave any billing concerns unresolved and encourage you to contact us offline once more if you would like to discuss this matter further. Down the line, we hope you consider returning for a better experience.

4/10 - 별로예요

Clayton

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a bug issue. Frozen bugs in refrigerator and crawling around bathroom. Sheets had yellow stains.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 27일
Dear Clayton,We sincerely regret that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will complete an evaluation to determine where we may have fallen short during your stay. Thank you for bringing your concerns to our attention, and please consider returning in the future for a better experience.

2/10 - 너무 별로예요

Kim

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Really needs work
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 6일
sorry for inconvenience. We will work on it. thank you for your time for feed back.

2/10 - 너무 별로예요

Teresa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room from the picture wasn't available. There were weird and gross things at every turn. I don't even know what was on the air conditioner vent.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 6일
Dear Teresa,Guest feedback is welcomed and appreciated. While we regret that your stay failed to meet your expectations, rest assured we will seize this opportunity to focus our efforts and improve. We will be double-checking that everything is as it should be so that these are not concerns for our future guests. It would be our pleasure to host you again and deliver a more enjoyable experience that we know we can deliver.

8/10 - 좋아요

Jessica

좋아요: 직원 및 서비스
The staff are super friendly. It’s a great location, and the beds are comfortable. It’s an older motel so you get what you pay for- nothing over fancy but perfect for a good place to rest your head.
2023년 5월에 1박 숙박함
답변 제공: Danny 님, 2023년 7월 22일
Thank you very much for your time for feed back we are really appreciate for your business. Thank you ones again.

6/10 - 괜찮아요

Jock

별로예요: 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Laban

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best
Perfect!!!
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Traci

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nasty, chemical smell, looked like blood splatters on the wall. Refused to give me a refund.
2023년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 3월 23일
Dear Traci,It is disappointing to learn you had such an unpleasant experience at our property. We always want to provide our guests with clean, well-kept rooms, and we are sorry we failed to achieve that during your visit. Rest assured, we will speak with our housekeeping team to ensure all our rooms are spotless. Thank you for choosing to stay with us, and we wish you well.

6/10 - 괜찮아요

Amy

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room and bathroom very dirty. Sheets had huge ink stain. Staff was friendly
2023년 3월에 2박 숙박함
답변 제공: Danny Manager 님, 2023년 3월 9일
Thank you for your time to feed back for us I m so sorry to hear that your stay is little uncomfortable we will make sure to improve that and make it better next time for you thank you.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Danny 님, 2023년 3월 9일
Hello, Daniel. Thank you for taking the time to review your stay at Americas best Value inn. I m glad to hear that you enjoy your stay at our hotel Thank you very much for your Business.

4/10 - 별로예요

Darla

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom outlet didnt work. Light bulbs out, false advertising of continental breakfast. None proved. No coffee. Couldnt even enter the lobby. Price gauge on washer and dryer.
2022년 10월에 6박 숙박함
답변 제공: Guest Relations 님, 2022년 10월 18일
Dear Darla,It is upsetting to hear about your experience. Guest satisfaction is crucial to our team, and we truly regret that your visit was not reflective of this sentiment. We will seize all opportunities for improvement in hopes of you giving us another try in the future. Thank you for your time.

10/10 - 훌륭해요

Ingrid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean place keep well
2022년 6월에 1박 숙박함
답변 제공: Danny 님, 2022년 6월 9일
Thank you very much for your feed back. we really appreciate your business and your time.

10/10 - 훌륭해요

Amber

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weatherford
The room was clean and the beds were very comfortable. Parking is a little crowded and doesn’t seem to be enough for the amount of rooms. Bathroom could of used a little more cleaning but wasn’t too bad. Overall was a good stay and would stay here again if needed.
2021년 10월에 2박 숙박함

8/10 - 좋아요

harley

2021년 9월에 1박 숙박함

4/10 - 별로예요

Harold

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have never rented or booked a hotel, motel, or BnB with a kitchen that didn't have pots, pans, plates, utensils, etc. They have kitchens, but nothing to cook with, so it's useless unless you go buy everything. Who travels with all those things? Also, the top of the extremely old stove was covered in old aluminium foil. In addition the relative uselessness of the kitchen, the room was not clean. There were hairs on the bathroom lavatory and in the shower/tub. We also found a used toothpick on the carpet. We bought Lysol wipes and used 15 or more to clean and they were pretty dirty when we finished. The microwave had food particles on the plate, sides and inside top. If you book this property be sure to take everything you need in a kitchen, plenty of cleaning products, and some ear plugs.
2021년 9월에 2박 숙박함
답변 제공: Danny 님, 2021년 9월 22일
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are hereto give great customer service and we would like to make things right. Please give us a chance how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 - 별로예요

Jose

가족 여행
별로예요: 청결 상태, 객실의 편안함
En el refrigerador avía comida
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Jeffrey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함

8/10 - 좋아요

Summer

좋아요: 직원 및 서비스
Good for the price
It was nice and quiet.
2021년 6월에 1박 숙박함
답변 제공: danny 님, 2021년 6월 19일
Thank you for feed back we will looking forward to see you again.

8/10 - 좋아요

Nathan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 5월에 8박 숙박함
답변 제공: Staff 님, 2021년 6월 19일
Thank you for your time. we appreciate your business

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
While the facility itself was OK, the clientele here, at least on our particular night, were loud, partying, smoking pot, TVs blaring, and other activities plainly audible through the paper thin walls. It could have been 'that night', but the feeling you are sleeping with a piece of cardboard between you and whatever is happening next door, and the next three doors down, results in a very non-restful stay.
2021년 3월에 1박 숙박함
답변 제공: General Manager 님, 2021년 3월 26일
We aim to provide a comfortable and relaxing stay for every guest, so we're very sorry to hear that you were disturbed by some external noise. In the future, please let our friendly team know as they are always happy to enforce our quiet hours to ensure a peaceful atmosphere and enjoyable stay for all. We cannot change the past, but it's our hope that you will consider joining us again in the future for an experience that better represents our true value.

8/10 - 좋아요

Nathan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 8박 숙박함

6/10 - 괜찮아요

James

가족 여행
좋아요: 객실의 편안함
2019년 12월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Manager 님, 2019년 10월 15일
thank you for your time and we appreciate your business.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had traveled over 24 hours ,tired sweaty and these lovely people let us check in early so we could shower ,rest and be ready to meet up with friends that we hadn't seen in 35 years. We then had the friends book a room plus we both ended up staying an additional day
2019년 9월에 1박 숙박함
답변 제공: manager 님, 2019년 9월 23일
thank you very much for your feedback and your business.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best value inn
Good place to stay shower needed more water pressure.They have gone way up on prices will look at other hotels first next time for the value.
2019년 9월에 1박 숙박함
답변 제공: Manager. 님, 2019년 9월 13일
thank you very much for your time.we will try to make it better for you next time thanks

10/10 - 훌륭해요

Alberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place for the price. Definitely will be back there.
2019년 8월에 2박 숙박함
답변 제공: Mina 님, 2019년 8월 14일
Thank you very much for your feedback.we looking forward for you.see you soon

4/10 - 별로예요

Chupa

Very shabby, clean but holes in walls, cigarette burns every where, crew blowing ac units in parking lot with hoses. Just not good.
2019년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 8월 2일
Dear Chupa, Thank you for taking the time to provide us your feedback. We understand that some aspects of your stay were not on par with your expectations and for that, please accept our apologies. Rest assured that we'll use your review as we strive to improve upon our guests' accommodations continually.

2/10 - 너무 별로예요

Derek

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a happy customer
First off they didn’t have the reservation on file and the room wasn’t the room I was supposed to have. The room smelled and there was roaches in the room we left, I should have got my money back.
2019년 5월에 1박 숙박함
답변 제공: Danny 님, 2019년 6월 5일
thank you for your time,we are sorry about in convenience but we will try to make it better .Give us chance to make over.thank you .

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable bed! Clean. No coffee maker in room. Check out prompt.
2019년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were cockroaches in our room. The room was dirty. We were not happy.
2019년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 5월 29일
On behalf of our team, we thank you for taking the time to share your feedback with us. We want to apologize for the possible pests you encountered during your stay. The property is serviced regularly by pest control, so your comments are surprising, but we will ask them to make an extra trip out to ensure everything is as it should be. It is our hope that you'll consider staying with us again so we can provide you with the comfort you expect and deserve.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: abvi staff 님, 2019년 5월 5일
Thank you very much for your time your feed back is so important for us .thanks again.

8/10 - 좋아요

Charlene

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
3 1/2 out of 5 stars
Over all I would recommend and stay there again , there was only a few things that could of been better like the folding of the towels and the right towels, I didn’t have a face cloth or bath mat, also there was no snack or soda machine accessible late when I wanted a snack .
2019년 3월에 1박 숙박함
답변 제공: abvi staff 님, 2019년 5월 5일
we appreciate your time .we will try to make it better.thanks

2/10 - 너무 별로예요

Lorfy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cockroaches inside the bathroom. Soap scum were not remove. owner is humming and praying visible to guests.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent place to stay
The bed was not very comfortable but the room was clean
2019년 2월에 1박 숙박함
답변 제공: abvi staff 님, 2019년 2월 26일
Thanks for you feed back n your time .

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches, and furnishings were in very bad condition
2019년 1월에 3박 숙박함

4/10 - 별로예요

Trinity 님, Temple,TX

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was rude from checking in to checking out. The fridge in the room was gross and unclean.
2018년 11월에 2박 숙박함

2/10 - 너무 별로예요

Sara 님, San Antonio, TX

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I paid for the room for my kids and grandkids and the owners of the hotel would not let them check in. It was after midnight and there were no other hotels with availability (I now know why this hotel did have availability, no one would want to stay there unless it was a LAST option). I called the hotel and pleaded with them, my kids had to keep driving for another hour. I have nothing nice to say about the proprietors of this hotel and I am quite proud of myself for not using more profanity than I did when I spoke to them.
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
2018년 10월에 1박 숙박함
답변 제공: abvi staff 님, 2018년 10월 23일
Thank you for your feed back.

10/10 - 훌륭해요

Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: abvi staff 님, 2018년 10월 23일
thanks for your time. we will make it good next time.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Scam roach motel
Booked online but when I got to the hotel after 10pm the road wa being paved in front of the hotel and I was denied entry into the parking lot.. I was refused a refund by the owner via phone call. Pretty nice scam. Place looked like a roach motel from across the street. One of Weatherfords finest threatebned to arrest me when I approached him about getting access to the hotel parking lot. Weatherford PD was providing traffic control
2018년 9월에 1박 숙박함
답변 제공: abvi staff 님, 2018년 10월 3일
Thanks for your time,we do have other guest check in on that night.when you stop @ turn they make room for you to get in hotel but i guess you do not want to do that, but reservation is prepaid so can not refund but we can give you free night when you get back hotel with in six month from now. thanks

6/10 - 괜찮아요

Jennifer

별로예요: 직원 및 서비스
People are friendly.
2018년 9월에 1박 숙박함
답변 제공: abvi staff 님, 2018년 10월 3일
thank you very much for your feedback.

10/10 - 훌륭해요

Leonytus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relax Alittle
It was actually great. It was peaceful and quiet
2018년 9월에 1박 숙박함
답변 제공: abvi staff 님, 2018년 9월 11일
thank you for your feed back.

4/10 - 별로예요

Kyle 님, Texas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel manger was very unfriendly and rude. My experience there was terrible
2018년 9월에 1박 숙박함
답변 제공: abvi staff 님, 2018년 9월 11일
sorry for that we will make sure next time you will get better service. thank you for your time

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet! Very comfortable bed with a nice jacuzzi tub
2018년 7월에 1박 숙박함
답변 제공: abvi staff 님, 2018년 8월 8일
Thank you Very much for you feed back.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The walls were covered in random marks and had some sort of soda spill on them... the carpets were disgusting. Easy, inexpensive fixes...
2018년 7월에 1박 숙박함
답변 제공: abvi staff 님, 2018년 7월 30일
thanksfor your time. we will make change ASAP .

2/10 - 너무 별로예요

Raymond 님, El Paso

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Stay Ever !!
Arrived at the hotel and was asked to re pay for my room. The owner said there internet was not working so he could not see the that my room was paid threw Travelocity. The next day we left for a Party and returned our key no longer worked. The other owner turned the key off and demanded we pay another night. I refused since I had paid both nights threw Travelocity. Worst service ever !!!!!!
2018년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Cheap clean room
Air conditioner was too loud, noisy neighbors slamming doors.
2018년 6월에 2박 숙박함
답변 제공: abvi staff 님, 2018년 7월 30일
thanks

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In the middle of nowhere but a decent hotel for the price. The staff was very nice and helpful and the room was clean. Worth staying if all you need is sleep!
2018년 6월에 1박 숙박함
답변 제공: abvi staff 님, 2018년 7월 30일
Thank you for feed back.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WORST PLACE EVER
When I arrived a maid ran to the room and knocked on the door as we pulled up. A teenager male came out. Claimed he was cleaning the room NOT. Then we went in and it smelled very bad. There was pee in the toilet, bed was laid on, and broken tile in the room. We Immediately got a refund and went to another hotel.
2018년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
America's AWFUL Value Inn
The room was somewhat clean. The toilet ran all night, there was urine on the restroom door, there was hair on the pillow cases, necklaces hanging on the lamps above the bed. Housekeeping knocked on the door at 1010a. When I told them I wasn't ready they waited outside the door for 15 extra mins.
2018년 2월에 1박 숙박함