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이비스 런던 웸블리 여행 후기

3 out of 5
이비스 런던 웸블리
South Way, Wembley, Wembley, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 398개" "
평점 8 - 좋아요. 1001개 이용 후기 중 375개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 124개" "
평점 4 - 별로예요. 1001개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 48개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Kyoungsug

2023년 6월에 1박 숙박함
답변 제공: ibis London Wembley 님, 2023년 7월 2일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,ibis London Wembley

10/10 - 훌륭해요

Byungnam

2023년 6월에 1박 숙박함
답변 제공: ibis London Wembley 님, 2023년 6월 29일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,ibis London Wembley

8/10 - 좋아요

JunBeom

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다
2019년 4월에 3박 숙박함

8/10 - 좋아요

minseok

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가성비는 좋음
가성비는 좋으나 직원 따라서 친절도 차이가 큼
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

MINWOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
지리적 요건과 호텔의 숙박은 매우 훌륭했습니다.
런던 여행이 처음 이었습니다. 런던은 물가가 비싸다고 들었고 실제로도 런던 시내에서의 숙박 요금은 비쌌습니다. 그래서 웸블리 스타디움 앞 이비스 호텔에 숙박 하게 되었습니다. 지리적 요건은 좋았습니다. 런던 시내까지 갈 수 있는 지하철 3개역이 있었고 시간은 30분 정도 소요 되었습니다. 교통요금을 추가 하더라도 정말 저렴한 가격 이었으며 침대가 아주 훌륭했으며 소음도 없었습니다. 직원분들도 친절하였으며 조식도 나쁘다는 생각은 하지 못했습니다. 웸블리 스타디움에서 축구 경기 또는 해리포터 스튜디오를 관광 하실 목적이라면 저는 적극 추천 합니다.
2019년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
정말 직원들도 친절하고 깨끗하고 아침식사도 맛있습니다다른분들도 정말 추천해드립다!!!처음 갔다오던여행이엿는데
2019년 2월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 5박 숙박함

8/10 - 좋아요

Jin young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋은 호텔입니다~
시내에서는 다소 떨어져있지만, 깔끔하고 조용했습니다. 주변에 공사장이 많아 뷰나 환경이 좋지는 않았지만, 호텔 가까이에 아울렛이 있어서 시간날때마다 가보기 좋았습니다.
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
웸블리 스타디움에서 매우 가까움. 주변에 여러 가지 시설들이 있어 출장자에게 매우 유용한 숙소
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in, simple!
체크인 카운터에서 매우 간소화 서비스를 제공합니다. 벌써 끝인가 싶을 정도의 짧고 간단한 절차, 매우 편리했습니다.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Ji Young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place was so good
It was really good lol
2018년 10월에 3박 숙박함

8/10 - 좋아요

Jung chan 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1층 로비에서 맥주한 잔 하기도 좋고, 무엇보다 웸블리 스타디움 가기에 좋습니다. 주변 아울렛도 접근성이 좋고요, 다만 주변이 공사중이어서 조금 어수선했고, 경기 있는 날엔 일부 진입로를 통제해 아쉬움이 있습니다.
2018년 10월에 1박 숙박함

8/10 - 좋아요

Virginia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was really clean
2024년 4월에 2박 숙박함

8/10 - 좋아요

Gladys

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were nice and helpful. I didn’t like the breakfast. What should have been kept warm were left cold.
2024년 4월에 2박 숙박함
답변 제공: Steve 님, 2024년 4월 16일
Dear Gladys,We apologize for the breakfast not meeting your expectations despite the courteous service provided by our staff. Your feedback regarding the temperature of the items will be addressed promptly. We value your input and strive to continuously improve our offerings.

10/10 - 훌륭해요

Sharon 님, Horley

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ibis hotel was extremely convenient for an event at the OVO arena, it meant that we didn’t have to battle the crowds going home afterwards late at night and we could arrive early allowing us to leisurely ready ourselves for our evening out. It was a 6min walk the bar was open when we got back giving us the opportunity for a much needed nightcap. The common areas were tastefully decorated and clean, the staff attentive and polite, the rooms perfectly adequate my only complaint was the toilet flush didn’t always work and the bathroom in general smelt of urine. However that being said I would highly recommend and wouldn’t hesitate to use again.
2024년 3월에 1박 숙박함
답변 제공: Ibis Wembley 님, 2024년 4월 12일
Dear Guest,Thank you for taking the time to share your experience with us. We're thrilled to hear that our hotel's convenient location for the OVO arena event made your stay enjoyable and stress-free. It's wonderful to know that you found the proximity to the arena and the availability of our bar beneficial for your evening plans.We're also pleased that you found our common areas tastefully decorated and clean, and that our staff provided attentive and polite service. However, we apologize for the inconvenience caused by the issues with the toilet flush and the unpleasant smell in the bathroom. Your feedback is invaluable to us, and we will address these concerns with our housekeeping and maintenance teams to ensure that they are promptly resolved.Thank you for recommending our hotel, and we're delighted to hear that you wouldn't hesitate to stay with us again. If you have any further comments or if there's anything else we can do to enhance your experience, please feel free to reach out to us. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Ibis London Wembley

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, clean, comfortable and spacious room. Staff very helpful as well. My second stay here as a 5 minute walk from the entrance to Wembley Stadium and Wembley Arena. Great area with lots of shopping and dining options as well. Not too far from the underground station as well.
2024년 3월에 2박 숙박함
답변 제공: Team Ibis 님, 2024년 4월 12일
Dear Guest,Thank you for your kind words and for choosing to stay with us again. We're thrilled to hear that you had a great experience during your second stay at our hotel.It's wonderful to know that you found our hotel clean, comfortable, and spacious, and that our staff were helpful throughout your stay. We're delighted that our convenient location near Wembley Stadium and Wembley Arena, as well as the nearby shopping and dining options, added to the enjoyment of your visit.We appreciate your positive feedback and hope to have the pleasure of welcoming you back for many more enjoyable stays in the future. Kind regards,Ibis Wembley

10/10 - 훌륭해요

ROSINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay, very close to Wembley Arena! Would definitely stay again.
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 16일
Dear Lauren,Thank you so much for your kind words! We're delighted to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

8/10 - 좋아요

Deborah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima voor een korte trip
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 16일
Dear Deborah,Thank you so much for your kind words! We're delighted to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

6/10 - 괜찮아요

Joanne

좋아요: 청결 상태
2024년 3월에 1박 숙박함

8/10 - 좋아요

Omar 님, Portmore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a comfortable stay for one night
2024년 3월에 1박 숙박함
답변 제공: Diana 님, 2024년 4월 1일
Dear Omar,Thank you for sharing your feedback with us following your recent stay. We're delighted to hear that you had a comfortable experience during your stay.Your satisfaction is important to us, and we appreciate your positive rating. If there are any areas where you believe we can improve and earn that extra star for a perfect rating, please don't hesitate to let us know. Your feedback helps us to continually enhance our services and provide the best possible experience for our guests.We hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm regards,DianaReceptionistIbis London Wembley

2/10 - 너무 별로예요

Samira

2024년 3월에 1박 숙박함
답변 제공: Diana 님, 2024년 4월 1일
Dear Samira,Thank you for sharing your feedback with us, although we're disappointed to hear that your experience did not meet your expectations.We would greatly appreciate it if you could provide more details about your stay and what aspects you found unsatisfactory. Your feedback is invaluable to us as we strive to continually improve our services and facilities to ensure that all our guests have a positive experience.Please feel free to reach out to us with any additional comments or concerns you may have. We value your input and hope to have the opportunity to address any issues and regain your trust in the future.Warm regards,DianaReceptionistIbis London Wembley

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima hotel, nette kamers, prima ontbijt. Op enkele honderden meters van Wembley Stadium, wat handig is als je een voetbalwedstrijd of concert wenst bij te wonen. Ook vlak aan een shoppingcenter met tal van restaurants. De metrohalten Wembley Central en Wembley Park liggen op twaalf minuten wandelen van het hotel. Met deze metrolijnen sta je ook vrij snel in het centrum van Londen.
2024년 3월에 3박 숙박함
답변 제공: Diana 님, 2024년 4월 1일
Beste Kevin,Bedankt voor je geweldige recensie!We zijn blij om te horen dat je genoten hebt van je verblijf bij ons en dat je de kamers en het ontbijt hebt gewaardeerd. Onze locatie nabij het Wembley Stadium biedt inderdaad veel gemak voor gasten die een voetbalwedstrijd of concert willen bijwonen, en de nabijheid van het winkelcentrum met diverse restaurants draagt ook bij aan een aangenaam verblijf.Het is geweldig om te horen dat je de nabijheid van de metrohaltes Wembley Central en Wembley Park hebt opgemerkt. Deze bieden inderdaad snelle toegang tot het centrum van Londen, waardoor onze gasten gemakkelijk kunnen genieten van alles wat de stad te bieden heeft.Nogmaals bedankt voor je positieve beoordeling en we hopen je in de toekomst opnieuw te mogen verwelkomen voor een fantastisch verblijf.Met vriendelijke groet,DianaReceptionistIbis London Wembley

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 3월 25일
Dear Monica,Thank you for the your ratings! Looking forward to hosting you again soon! We Look forward to welcoming you back soon!Regards,Team Ibis London Wembley

6/10 - 괜찮아요

Kim

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and love the style. Rooms were small though and could be cleaner.
2024년 2월에 3박 숙박함
답변 제공: Chidozie 님, 2024년 3월 19일
Thanks for your feedback, Kim! We appreciate you mentioning our location and style. We're always working to improve our rooms and will take your comments on board.

10/10 - 훌륭해요

Tanvi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience
2024년 2월에 1박 숙박함
답변 제공: Chidozie 님, 2024년 3월 19일
Thank you, Tanvi! We're so glad you had a great experience.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
During my one night stay the staff were really friendly check in was quick and easy as was check out. Breakfast was good with a great selection of hot and cold options and the breakfast staff were friendly. Would definitely stay there again when in that part of the city.
2024년 2월에 1박 숙박함
답변 제공: Chidozie 님, 2024년 3월 19일
Thank you for the great review, Sean! We're so glad you enjoyed your stay and our friendly staff. See you next time!

10/10 - 훌륭해요

Christina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in nice location and walking distance from station, wembley stadium and arena
2024년 2월에 1박 숙박함
답변 제공: Chidozie 님, 2024년 3월 19일
Thank you, Christina! We're glad you enjoyed our hotel's great location and proximity to Wembley attractions. See you next time!

4/10 - 별로예요

Eirini

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Steve 님, 2024년 3월 25일
Dear Eirini,Thank you for your rating. We're sorry we didn't meet your expectations this time. We'll strive to improve.We hope you will give an other opportunity to serve you better in the Future stays with us.Regards,Team Ibis London Wembley

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Diana 님, 2024년 2월 19일
Dear Gary,Thank you for taking the time to share your feedback with us. We appreciate your rating of 4 out of 5.We're glad to hear that you had a positive experience overall, but we also want to ensure that we address any areas where we can improve. If there are any specific aspects of your stay that you believe could be enhanced, or if there's anything else you'd like to share with us, please don't hesitate to reach out.Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,DianaReceptionist

10/10 - 훌륭해요

Thais

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito satisfatório. Obrigada
2023년 12월에 4박 숙박함
답변 제공: Diana 님, 2024년 1월 20일
Querida Thais,Agradecemos imensamente pela sua avaliação perfeita de 10/10! Ficamos muito felizes em saber que sua estadia foi muito satisfatória. Se precisar de qualquer coisa ou tiver sugestões para tornar sua próxima estadia ainda melhor, não hesite em nos informar. Estamos ansiosos para recebê-la novamente no Ibis London Wembley.Com os melhores cumprimentos,DianaRecepcionistaIbis London Wembley

10/10 - 훌륭해요

Joel

2024년 1월에 1박 숙박함
답변 제공: Diana 님, 2024년 1월 20일
Dear Joel,Thank you for your fantastic 10/10 rating! We're thrilled to hear that you had a positive experience during your stay with us. If you have any specific feedback or suggestions in the future, feel free to share them with us. We look forward to welcoming you back to Ibis London Wembley for another exceptional stay.Best regards,DianaReceptionistIbis London Wembley

8/10 - 좋아요

Bharat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Diana 님, 2024년 1월 20일
Dear Bharat,Thank you for taking the time to share your feedback and awarding us a 4/5 rating. We appreciate your input, and we're interested in learning more about your experience. If there are specific areas where we can improve or if you have any suggestions, please feel free to let us know. Your satisfaction is our priority, and we look forward to the opportunity to host you again and exceed your expectations.Best regards,DianaReceptionistIbis London Wembley

10/10 - 훌륭해요

mercy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Diana 님, 2024년 1월 8일
Dear Mercy,Thank you so much for taking the time to share your 5/5 rating! We are thrilled to hear that you had an excellent experience during your stay with us. Our team, especially Diana at the reception, is dedicated to providing the best service possible, and we're delighted to know that we could meet your expectations.If you have any specific feedback or suggestions on how we can further enhance our services, please feel free to share. We appreciate your support and hope to have the pleasure of welcoming you back for another outstanding stay.Warm regards,DianaReceptionistIbis London Wembley

6/10 - 괜찮아요

Chaturbhuj

2023년 12월에 1박 숙박함
답변 제공: Ibis Wembley 님, 2024년 1월 12일
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honesty and value your perspective. We're sorry to hear that your experience fell short of expectations. Understanding more about your specific concerns would be helpful for us to address and improve. Please feel free to reach out with any additional details. We hope to have the opportunity to welcome you back and provide an improved experience in the future.Best Regards,Ibis Wembley

8/10 - 좋아요

Leah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Diana 님, 2024년 2월 19일
Dear Leah,Thank you for sharing your feedback and rating your experience with us as 4 out of 5. We're pleased to hear that you had a positive overall experience during your stay. If there are any specific areas where you believe we could improve or if there's anything else you'd like to share with us, please feel free to let us know. Your feedback is important to us as we continuously strive to enhance our services and provide the best possible experience for all our guests.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for an even better stay.Warm regards,DianaReceptionist

10/10 - 훌륭해요

Bomgboye

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ok
2023년 12월에 2박 숙박함
답변 제공: Diana - Receptionist 님, 2023년 12월 28일
Dear Bomgboye,Thank you for taking the time to rate your stay with us. We are thrilled to see that you had a positive experience during your visit to Ibis London Wembley, reflected in your 5/5 rating.If you have any specific feedback or if there's anything you particularly enjoyed about your stay, feel free to share it with us. We appreciate your support, and we hope to welcome you back for another excellent stay in the future.Best regards,DianaReceptionistIbis London Wembley

6/10 - 괜찮아요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room to small for a family room and second bed was poor
2023년 12월에 4박 숙박함
답변 제공: Diana - Receptionist 님, 2024년 1월 2일
Dear Elizabeth,Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize that the room size and the second bed did not meet your expectations.Your comments are important to us, and we will take them into consideration as we strive to improve our services. If you have any additional details or specific suggestions on how we can enhance our family room accommodations, please feel free to share.We value your feedback and hope to have the opportunity to better serve you in the future. If you decide to stay with us again, please let us know of any preferences, and we will do our best to make your experience more comfortable.Best regards,DianaReceptionistIbis London Wembley

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Went to a gig at Wembley so okay for a place to sleep overnight. Did the job for what I needed. Some sofas in bar area heavily stained and needed deep cleaning or replacing but other than that hotel is fine for a short stay.
2023년 12월에 1박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 20일
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Wembley

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
Good location for Wembley stadium or the arena. Probably a bit expensive for the standard of hotel. Overall ok
2023년 12월에 1박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 18일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Wembley

8/10 - 좋아요

Molly

2023년 12월에 1박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 18일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Wembley

10/10 - 훌륭해요

Stella

2023년 12월에 1박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 18일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Wembley

10/10 - 훌륭해요

Krisztina Szilvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Comfortable clean room. Good services.
2023년 10월에 3박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 18일
Dear Krisztina,We very much appreciate your comments regarding your stay at the ibis London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Ibis Wembley

10/10 - 훌륭해요

Julie

가족 여행
Lovely hotel
This is a lovely hotel, and in a great location for Wembley stadium, outlet shopping centre. Breakfast was lovely, would definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 18일
Dear Julie,We very much appreciate your comments regarding your stay at the ibis London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Wembley

4/10 - 별로예요

Abi

2023년 12월에 1박 숙박함
답변 제공: Diana 님, 2023년 12월 28일
Dear Abi,Thank you for taking the time to provide your rating. We noticed you rated your experience as 2/5, and we appreciate your feedback. While your rating doesn't include specific comments, we would love to understand more about your stay and any areas where we can improve.If there are particular aspects that didn't meet your expectations or if you have suggestions on how we can enhance our services, please feel free to share more details. We value your input, and your satisfaction is important to us.If you prefer to discuss your experience further or have specific concerns, please don't hesitate to reach out directly. We're here to ensure our guests have a positive and enjoyable stay, and your insights help us in achieving that goal.We look forward to hearing from you.Warm regards,DianaReceptionistIbis London Wembley

4/10 - 별로예요

Toni

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have picture of mould from our room! And other dirty and broken things. The carpets were filthy. Staff friendly but would not in a million years pay that extortionate amount to stay again.
2023년 12월에 1박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 18일
Dear Toni,Thank you for taking the time to tell us about your experience at the ibis London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Wembley

10/10 - 훌륭해요

Joanna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 18일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Wembley

6/10 - 괜찮아요

David

2023년 11월에 1박 숙박함
답변 제공: Team Ibis 님, 2023년 12월 20일
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Wembley

8/10 - 좋아요

KUNWAR 님, San Diego

좋아요: 편의 시설/서비스
Comfortable stay
2023년 11월에 1박 숙박함
답변 제공: Steve 님, 2023년 11월 25일
Dear Kunwar,We very much appreciate your comments regarding your stay at the ibis London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis London Wembley