실내 수영장, 5 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

그레코텔 카사 마론 올 인클루시브 리조트 여행 후기

4 out of 5
그레코텔 카사 마론 올 인클루시브 리조트
Lakopetra, Kato Achaia, West Achaea, Peloponnese

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 16개 이용 후기 중 10개" "
평점 8 - 좋아요. 16개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 16개 이용 후기 중 0개" "
평점 4 - 별로예요. 16개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 16개 이용 후기 중 1개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Joost

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great service and the best hospitality!
2023년 10월에 3박 숙박함
답변 제공: Your Casa Marron team 님, 2023년 10월 25일
Dear Joost,Thank you for choosing ! We appreciate you taking the time to post a review about your experience with us. It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back to the resort soon. Our best regards

10/10 - 훌륭해요

Lennart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The food is great and the location is even better.
2023년 9월에 4박 숙박함
답변 제공: Your Casa Marron team 님, 2023년 10월 16일
Dear Ms/Mr Lenmart,Thank you for choosing our hotel! We appreciate you taking the time to post a review about your experience with us. It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back to the resort soon. Our best regards

8/10 - 좋아요

Werner

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Your Casa MArron team 님, 2023년 10월 6일
Dear guest,Thank you for choosing ! We appreciate you taking the time to post a review about your experience with us. It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back to the resort soon. Our best regards

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
From our perspective, as a couple, this was not the hotel for us - we remembered what it was like to have children and it would have been a great location as it is lively and full of young families. The beach is good , the pools are busy and full of families. Our room was very sparsely furnished and our ‘private balcony’ was a very narrow ledge. The food is ok but not much width of choice - the service was a bit chaotic. The guest relations team were excellent and listened carefully to my suggestions on creating quiet dining and pool space for adults. If you have a young family this is a great place to go.

2/10 - 너무 별로예요

Sean

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beach is beautiful. Size of the resort is impressive. But not a relaxing place to visit. Majority of guests have little children running around screaming. The resort also likes to blast techno music until late at night right next to the main building of rooms. Definitely not relaxing. My room had a non working phone and a shower that didn't drain. No compensation made. I asked about a refund for checking out early, they would not accommodate.
2022년 10월에 6박 숙박함
답변 제공: Avdelas Ioannis 님, 2022년 10월 10일
Dear Guest,Thank you very much for taking the time to post this review shortly after your recent stay at Casa Marron and sharing extensive feedback on what seems to have been a non-satisfying experience at our hotel.We are delighted to learn that you enjoyed the lovely beach location.Moreover, your feedback as regards the inconvenience you experienced on the hotel during the evening entertainment is more than valuable for us to investigate and take all the necessary actions to correct things, as we constantly strive to achieve only the highest level of quality, service and hospitality.Please accept our apologies for any inconvenience caused and regarding the points that you are highlighting in your review.Although we failed in leaving you a pleasant memory of your stay, we would be truly grateful to have another opportunity to welcome you back and deliver an attentive and memorable stay.Yours respectfullyAvdelas IoannisHotel Manager

10/10 - 훌륭해요

Demetrios

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful layout, nice facilities, good dining options.
2022년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 7월 17일
Dear Mr Demetrios, greetings from Casa Marron, It fills us with so much joy to read how much you enjoyed your stay with us at Casa Marron and that we made a lasting impression with your stay. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and we are more than happy we met your expectations. Please be assured that your comments have been shared with the team and that you will always be more than welcome to Casa Marron. We are looking forward to the opportunity to welcome you back. With kind regards

10/10 - 훌륭해요

VASILEIOS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

Athanasia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Εξαιρετικό
Πραγματικά εντυπωσιάστηκαμε από τις παροχές. Απρόσμενα υψηλού επιπέδου all inclusive. Πολύ όμορφος περιβάλλοντας χώρος. Μόνο το δωμάτιο ήταν μικρό και απλοϊκό, αλλά δεν έπαιξε κανένα ρόλο γιατί εντυπωσιάστηκαμε από όλα τα υπόλοιπα (αυτο ειναι κατι που δύσκολα διορθωνεται, γιατι το ξενοδοχειο δεν ειναι καινούργιο, αλλα το ελλειμα αυτο καταφερνουν να το υπερκαλυψουν με ολα τα αλλα).Το φαγητο και τα ποτα ήταν top. Όλα πολύ καθαρά, προσεγμένα και πολυτελή. Πλήρως ανακαινισμένο και σε εξαιρετική κατάσταση. Καθημερινά έβλεπες υπαλλήλους να βάφουν τοίχους, να φροντίζουν τους κήπους κλπ. Δεν υπήρχαν καθόλου φθορές. Όλοι πολύ ευγενικοί και εξυπηρετικοί. Μας πήραν π.χ. τηλέφωνο για να μας ενημερωσουν οταν ξεχασαμε το παραθυρο του αυτοκινητου στο παρκινγκ ανοιχτο, οπως και οταν δεν μας εύρισκε ο γιος μας. Εκει σιγουρα δεν χανεται κανενα παιδι. Κάνουν τα μέγιστα για να περάσει καλά ο πελατης. Αν και ειμαστε συνηθισμένοι απο πενταστερα ξενοδοχεια και ειμαστε γενικα αρκετα απαιτητικοι και ιδιοτροποι, ενθουσιάστηκε με αυτό το ξενοδοχείο, ειμασταν συνεχως με ενα χαμογελο στα χειλη και περάσαμε υπέροχα. Προφανως και θα το ξαναεπισκεφτουμε.
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

Antonios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 5박 숙박함
답변 제공: The Hotel Management 님, 2019년 7월 14일
Dear Mr Antonios, kalimera, thank you very much for your feedback! We look forward to welcome you again in our hotel in the near future! Best regards

4/10 - 별로예요

Sara

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Renovierung dauert an!
Laut Beschreibung auf der Homepage des Hotels und beim Vermittler wurde das Hotel im Winter renoviert. Als wir Ende Mai dort ankamen, stellte sich jedoch bereits beim Pförtnerhäuschen am Eingang raus, dass die Renovierung noch lange nicht abgeschlossen war! Die Zimmer waren zwar sehr hübsch und neu, aber von den mehreren Pools, die auf den Bildern herrlich aussahen, waren einige noch im Bau begriffen und gar nicht befüllt. Auch war anscheinend nur eines der Restaurants geöffnet. Die Wege wurden mit Presslufthammern bearbeitet. Es waren gefühlt etwa 10 Gäste dort, und 3mal soviele Handwerker. Der Strand ist übrigens nicht, wie in der Beschreibung dargestellt, ein Sandstrand, sondern ein Kiesstrand. Nach einer kurzen Beschwerde wurden wir noch am gleichen Tag in ein anderes Hotel der Grecotel Gruppe gebracht, das Beschwerdemanagement zumindest funktioniert gut. Es ist nicht verständlich, wie das Grecotel Management die Hotelseite noch mit weiteren gerenderten Fotos updatet, wenn die Renovierung bestimmt noch einen Monat andauert, und nirgendwo einen Hinweis zum Stand der Bauarbeiten gibt.
2018년 5월에 14박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

maria 님, Gävle

좋아요: 청결 상태, 직원 및 서비스
Bra semester
Otrolig bra familj semester.

10/10 - 훌륭해요

APOSTOLOS 님, Athens

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent all inclusive property
Hotel is ideal for families looking for relaxation along with their kids. Excellent surroundings, excellent pools, excellent kids animation great beach excellent breakfast, medium lunch, nice dinner quality & quantity. I definitely propose it and will visit again...

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Liz family 님, Australia

좋아요: 청결 상태, 객실의 편안함
Great mini stay
It was ok.. Ok for the children and adults. Load. Average food, too expensive for the service and quality received but if u want that location it's pretty much all that's around

10/10 - 훌륭해요

Наталья 님, Москва

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Прекрасный семейный отель
Отдыхали во второй половине сентября 2013 г . Семья с двумя детьми 10ти и 3х лет. Отдых получился чудесный - великолепный пляж, чистое море, пологий вход в море. Вполне достойная кухня, голодные не были никогда. Номера убирают регулярно, белье меняют. На территории есть детская площадка, детский клуб. Из недостатков я бы отметила слабенькую анимацию как в течение дня, так и вечером, но, возможно, это объясняется концом сезона. Также отсутствие бутылированной питьевой воды и свежих или, хотя бы, пакетированных соков (из напитков только колы-фанты-спайты и порошковый, судя по вкусу, сок). Отелю необходимо сделать небольшой ремонт, потому что "уши" обветшалости высовываются то тут, то там - совсем уж бедненький банный комплекс, ржавчина на пляжных душах. Но все эти мелкие недочеты с лихвой окупаются радушием персонала, теплым морем, искренним восторгом детей, плещущихся в теплом море и катающих с водных горок. Поэтому семьям с детьми, ищущим спокойный размеренный отдых, отель посоветую безусловно. И сама, наверняка, еще раз приеду.