디럭스룸, 킹사이즈침대 1개, 장애인 지원, 금연 (Mobility Accessible) | 고급 침구, 책상, 암막 커튼, 유아용 침대

라킨타 인 바이 윈덤 웨스트 롱브랜치 여행 후기

2.5 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1007개 이용 후기 중 207개" "
평점 8 - 좋아요. 1007개 이용 후기 중 241개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 180개" "
평점 4 - 별로예요. 1007개 이용 후기 중 148개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 231개" "

7.0/10

청결 상태

6.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

bartholomew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel took my money earlier in the payment process, nowhere did it say before I paid that I needed to provide a security deposit, it was only after payment was made, and my receipt shows that my statement is accurate . I will never stay at this Hotel because they are stealing money, and refuse to refund so I'm ready to consider taking this further
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 26일
good day Mr. Bartholomew your reservation was book through Expedia's website. The website does state that there is a 250 security deposit required at check-in. This information is posted on every third-party booking sites. The hotel's website also states that there is a 150 security deposit required at check-in. This information is posted so that guest are aware that there is a deposit required upon check-in.

10/10 - 훌륭해요

Kenya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were to in NJ for a family event and needed a room last minute. I booked through Expedia then went to the property. Even though it was close to midnight the check in process went smoothly and we were able to go to the room right away. It was a nice comfortable stay.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Kenya,We are pleased to hear that you had a smooth check-in process and enjoyed a comfortable stay at our property during your last-minute visit for a family event. Our team strives to provide efficient service to all our guests, even late at night. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Agata

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Agata, We appreciate you choosing our hotel for your stay. If there are any specific areas you feel we could improve on, please don't hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Claire

2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Claire,We are happy to hear that you had a fantastic stay with us! Giving us a perfect 5 rating made our day. We look forward to welcoming you back in the near future for another memorable experience.

8/10 - 좋아요

Ava

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom did not have enough towels for 2 people, but since I stayed by myself I had just enough. I would have requested more if I had a guest with me.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Ava,We apologize for any inconveniences this may have caused. Please feel free to always reach out to us during your stay for any additional amenities you may require. Your feedback is valuable to us in ensuring a more comfortable experience for all our guests.

10/10 - 훌륭해요

Jesenia J.

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good for a last minute change of plans.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Jesenia J.,We are glad to hear that you enjoyed your stay with us, even with the last-minute change of plans. We appreciate your feedback and hope to welcome you back in the future for an even better experience.

2/10 - 너무 별로예요

Tyeesha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expedia was awful for referring me here. The service was horrible. The towels were filthy and dingy. They were not accommodating. Staff was very rude. I would not want my worst enemy to go here. No one in the world should have such an unpleasant stay and pay for it. The room is extremely small there’s no walk room. There was barely room for your luggage. And the free breakfast is disgusting.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Tyeesha, We are sorry to hear about your experience and appreciate your feedback. We strive to provide a pleasant stay for all our guests and regret that you did not find our services to your satisfaction. Your concerns have been noted, and we encourage you to reach out to our management team directly to further address any issues encountered during your stay. Thank you for sharing your feedback with us.

2/10 - 너무 별로예요

bart

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello bart, We apologize for any shortcomings during your stay. Please feel free to reach out to us directly with any concerns you may have had so we can address them promptly.

6/10 - 괜찮아요

Cheryl

Linen soiled. Bathroom has mildew
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Cheryl, I'm sorry to hear about your experience. Your feedback is essential for us to improve our services. We recommend contacting management directly to address this matter further. Thank you for bringing this to our attention.

8/10 - 좋아요

Fabian

Good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Fabian,We appreciate your feedback and take all guest comments seriously. Please feel free to reach out to our management team to discuss your experience further. Thank you for staying with us.

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Patrick,We appreciate you choosing our hotel for your stay! If you have any feedback to share with us, please don't hesitate to reach out. We hope you had a pleasant experience overall and look forward to welcoming you back soon.

2/10 - 너무 별로예요

jolanny

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stains on towels and bed
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello jolanny, Thank you for sharing your feedback regarding the stains on the towels and bed. We apologize for any inconvenience this may have caused you. We value cleanliness and high standards, and we will address this matter with our housekeeping team to ensure future improvements. Please reach out to our management team directly for any further assistance.

6/10 - 괜찮아요

Fabian

👍
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Fabian,Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are sorry to hear that your stay did not meet your expectations. We strive to provide exceptional experiences for all our guests, and we apologize for any inconvenience you may have experienced during your visit. We encourage you to reach out to our management team directly so they can address your concerns further.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스
I accidentally made a booking almost 3 weeks out and they refused to refund me although I made a second booking for the correct date. The TV remote in my room was sticky to the touch and obviously not cleaned. The shower looked old and dirty. Funny how such a shotty hotel has the gall to be inflexible and its subpar at best.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Mekayla, Thank you for your feedback. We apologize for any inconvenience you experienced with your booking. Regarding the TV remote and shower, we appreciate you bringing this to our attention and we will address this with our cleaning team. We strive to improve our services and appreciate your input. Please contact our management team directly for any further assistance regarding your refund request.

8/10 - 좋아요

Fabian

연인과의 여행
Good
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Fabian,Thank you for sharing your rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second stay at this property. Staff is always friendly. Room and bed very comfortable.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Melissa,Thank you for being a loyal guest and for taking the time to share your positive feedback! We are thrilled to hear that our staff provided friendly service and that you found our room and bed comfortable. We appreciate your continued support and look forward to welcoming you back for your next stay.

8/10 - 좋아요

Sharon

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Sharon,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed your time with us. Should you have any further feedback or suggestions, we kindly encourage you to reach out to us directly. We value your input and would love to have the opportunity to address any concerns you may have had. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Victor

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Victor,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a positive experience with us. If there is anything else we can assist you with or if you have any additional feedback, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future!

10/10 - 훌륭해요

Hikeem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's very clean and quiet. Staff was very helpful. I'll be rooming there again.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Hikeem,Thank you for your kind feedback! We are delighted to hear that you enjoyed our clean and quiet hotel, as well as the helpfulness of our staff. We look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Kelli

출장 여행
The toilet did not flush in our room. We had to remove the top of the tank and pull the plug each time. The toilet was also leaking around the base. The hem of my pajama pant was wet with toilet water. Nice, hunh??
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Kelli, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issue with our maintenance team to ensure a prompt resolution. If you have any further concerns, please feel free to reach out to our management team directly.

4/10 - 별로예요

Stephanie

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Stephanie, We are sorry to hear that your stay did not meet your expectations. We would appreciate it if you could kindly reach out to us directly with any specific feedback you have, so that we can address the issues you encountered. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Ramon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Ramon,Thank you for your feedback! We are thrilled to hear that you found our hotel to be very clean during your stay. Providing a clean and comfortable environment for our guests is one of our top priorities. We appreciate your kind words and hope to welcome you back in the future for another positive experience!

2/10 - 너무 별로예요

Juan

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Juan, We're sorry to hear that your stay with us fell short of your expectations. Please feel free to reach out to our hotel directly to share any specific feedback or concerns you may have, as we always strive to improve our guests' experience. We would love to have the opportunity to make it right for you.

10/10 - 훌륭해요

Tihesha 님, Philadelphia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Tihesha,We are thrilled to hear that you had a fantastic experience at our hotel! It's wonderful to know that everything met or exceeded your expectations. We appreciate your support and hope to welcome you back in the future for another outstanding stay.

2/10 - 너무 별로예요

Melayna

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Melayna,We apologize for any issues you experienced during your stay. Please reach out to us directly so we can address any concerns you may have had. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel serviced its purpose for what my trip was about . Not a 5 star hotel , probably more like 3.7 stars. Clean, quiet and nearby my required place to be.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Samuel,Thank you for taking the time to share your feedback with us. We're glad to hear that our hotel met your needs in terms of cleanliness, quietness, and proximity to your desired location. Our team strives to provide a comfortable stay for all our guests. We appreciate your valuable input and hope to welcome you back in the future.

10/10 - 훌륭해요

Alexandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Really convenient and comfortable. Check in was great, staff is friendly. Room was clean and comfortable. I would definitely book here again!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Alexandra,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel convenient, comfortable, and enjoyed a smooth check-in process with our friendly staff. It's wonderful to know that your room was clean and provided the comfort you were seeking. We look forward to welcoming you back for another enjoyable stay in the future!

6/10 - 괜찮아요

Glenn

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Glenn,We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share about your experience, please feel free to reach out to us directly. We value all guest feedback and strive to continuously improve our services. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Thomas

답변 제공: Manager 님, 2024년 2월 7일
Hello Thomas, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 - 별로예요

Elvis

답변 제공: Manager 님, 2024년 2월 7일
Hello Elvis, We're sorry to hear that your experience with us was not up to your expectations. We kindly invite you to reach out to our hotel directly so that we may address any issues you encountered during your stay. We appreciate your feedback and hope to have the chance to make it right for you in the future.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean & comfortable. The hotel was very quiet as well. Room keys worked, toilet & shower worked well, and TV worked perfectly. No issues….
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Stephen,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our room clean, comfortable, and well-maintained. It's wonderful to know that you had a peaceful stay and that all the amenities in the room met your expectations. We truly appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was beautiful, staff was great .
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Dear Guest,Thank you for your kind words about our beautiful rooms and great staff. We strive to provide a pleasant experience for all our guests. Should you have any future inquiries or comments, please feel free to reach out to our management team directly. We value your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Jorge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Jorge,We are thrilled to hear that you had such a wonderful experience during your stay with us. It was a pleasure having you as our guest, and we truly appreciate your support. We look forward to welcoming you back in the near future.

4/10 - 별로예요

John

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Extremely disappointed with the front desk agent that checked me in. Clean property, unfortunately you can hear everything from the hallway.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello John, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your check-in process. We appreciate your compliments regarding our property's cleanliness. However, we understand that noise disturbances can impact the overall stay. We'll certainly take your comments into consideration for future improvements.

8/10 - 좋아요

Dyana

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Dyana,We're glad to hear that you had a positive experience during your stay at our hotel. Your satisfaction is our top priority, and we hope to welcome you back soon to provide an even better experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly.

2/10 - 너무 별로예요

Taylor

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures are a lie and the staff is so rude I can’t believe I had to stay even when I wanted to leave.
답변 제공: Manager 님, 2024년 2월 24일
Hello Taylor, We regret to hear about your experience and appreciate your feedback. We encourage guests to reach out to management directly for any concerns during their stay to ensure a comfortable visit. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Silvia De

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 22일
Hello Silvia De,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

2/10 - 너무 별로예요

Mehmet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like this hotel
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Mehmet, Thank you for sharing your feedback with us. We regret to hear that your experience at our hotel was not to your satisfaction. We appreciate your input and will certainly take it into consideration for future improvements.

2/10 - 너무 별로예요

Daniel

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Daniel, We're sorry to hear that your recent stay at our hotel did not meet your expectations. We value your input and encourage you to reach out to us directly so that we can address any issues you may have experienced. We hope to have the opportunity to make it right on a future visit.

8/10 - 좋아요

Silburn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Silburn,Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced during your time at our hotel. We appreciate your input and will use it to improve our services for future guests. If you would like to discuss your concerns further, please feel free to reach out to our management team.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 1일
Hello Jennifer,We're glad to hear that you had a positive experience during your stay at our hotel. If you have any further feedback or suggestions to share, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

8/10 - 좋아요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Ellen,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that our location was convenient for you. We strive to provide a pleasant experience for all our guests and we hope to welcome you back in the future.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Brenda,Thank you for choosing our hotel for your stay! We strive to provide exceptional service and we are pleased to know that we met your expectations. If you have any further comments or suggestions, we would love to hear from you. We hope to welcome you back again in the future for another wonderful experience.

2/10 - 너무 별로예요

Carolann

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay there was one of the worst experiences that I have ever had to experience on a vacation. We were supposed to stay 3 nights, after being bitten all over our arms, backs, legs and necks, I found a bed bug under me when I woke up. I let the front desk know and asked for a refund for just the last night that we were not staying. When I told the lady at the front desk that we had been bitten and found bed bugs in the bed all she gave me a half butt apology, no concern for their customers health at all. Then I was told since we made the reservation through a 3rd party (Expedia) that we would have to call them. I called them and they tried to get a refund for me but was told that if we have an early check out, that the hotel will charge us more! This place also charged me for my emotional support dog. I wouldn't recommend this place to anyone, it needs to be condemned!
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Carolann,Thank you for bringing this to our attention. We take all guest concerns seriously and apologize for any inconvenience you experienced. We have strict protocols in place to address any issues with pests and will thoroughly investigate this matter. As per our policies, reservations made through third-party platforms require direct communication for any modifications or refunds. We advise guests to contact management directly for any further assistance. We apologize for any miscommunication regarding charges for your emotional support dog. Your feedback is valuable, and we will use it to improve our services.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Jennifer,Thank you for choosing our hotel for your stay. We value your feedback and the time you took to review us. We hope to have exceeded your expectations and look forward to welcoming you back in the near future.

8/10 - 좋아요

Barry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice reasonable place to stay
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Barry,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you found our accommodations to be pleasant and reasonably priced. Our team strives to provide a positive experience for all our guests and we appreciate your feedback. Should you have any future travel plans, we would be honored to welcome you back.

2/10 - 너무 별로예요

Shawndell

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Shawndell,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - 훌륭해요

Terry

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Terry,Thank you for rating your experience at our hotel. We appreciate your feedback and would love to hear any specific comments or suggestions you may have. Please feel free to reach out to us directly so that we can address any issues you encountered during your stay. We value your opinion and hope to have the opportunity to provide an even better experience in the future.

2/10 - 너무 별로예요

Kevin

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Kevin, Thank you for taking the time to rate our hotel. We're sorry to learn about your negative experience during your stay. We value all feedback and will share your rating with our team for further improvement. Have a great day!

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Jeff,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!