6/10 - 괜찮아요
Ruth
2024년 3월 11일
좋아요: 청결 상태, 직원 및 서비스
I was disappointed as a disabled person in a wheelchair that there was no ramp to access the reception area to book in. I had to ask 2 other residents to help lift my chair over the ridge to enable me to get into the building. Consequently I was unable to get to reception to ask questions or to get further sugar and milk.
There was no bin in the bathroom to dispose of sanitary items. The room was very cold. The heating was not on. I had to go out to get a hot water bottle to warm my bed and myself up. Bed was comfortable and other facilities adequate.
Ruth
2024년 3월에 2박 숙박함