무료 셀프 주차

힐리 호텔 여행 후기

3 out of 5
힐리 호텔
Towngate Road, Healey Lane, Batley, England

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 112개 이용 후기 중 31개" "
평점 8 - 좋아요. 112개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 112개 이용 후기 중 29개" "
평점 4 - 별로예요. 112개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 112개 이용 후기 중 9개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Ben

좋아요: 청결 상태, 직원 및 서비스
2022년 1월에 1박 숙박함

4/10 - 별로예요

Alistair

2021년 12월에 1박 숙박함

4/10 - 별로예요

Christopher

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don't be fooled by the photos ...
What a shame. The hotel pictures look fantastic but they are extremely out of date! There is no bar, no restaurant and very little comfort. The towels look lovely on the photo but they are now very old. The room had not had a deep clean in a very long time and I had to evict multiple ladybirds. The location is not found if you search by post code and so make sure you check.
2021년 12월에 1박 숙박함

8/10 - 좋아요

Vicky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Basic & Clean - Dawn makes the stay unforgettable
The hotel is basic and tired and could do with a paint brush and handy man in place. Our party stayed in rooms 18 19 & 20, they were all very clean. The staff were fantastic there isn't a smiley face icon to describe the Amazing Dawn!! She makes you feel welcome the moment you step over the door and goes above and beyond to make your stay memorable!! Great location if you are wanting to do the real ale trail in trans pennine trains and we'll definitely be rebooking next year. Thanks Dawn and Mark the bar man for your hospitality
2021년 10월에 2박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely
Good tony friendly and helpful went out and bought gluten free cereal and bread for breakfast
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Farah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place and staff friendly
Lovely place, nice and quiet but very local to the centre of Batley. Mike & Tony couldn’t do enough for us, wonderfully friendly and helpful. Room was comfortable and clean, beds were comfortable too. Shower had excellent water pressure. They were also able to accommodate a full vegetarian breakfast which is a rarity in a lot of places. Just managed to get a photo of it before my husband demolished it! Would absolutely stay here again.
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

Stressful and a large chunk of the night wasted
We arrived at the property and checked into the room. A few minutes later, the nice gentleman from reception came up and said we hadn't paid. We had paid up front on hotels.com so I walked back down to reception with him to discuss this. I showed him the booking confirmation and that it was paid on my account on hotels.com. Apparently this was not evidence enough and the discussion went on for some time while he tried to persuade me to pay again and then get a refund for the first payment from hotels.com. Absolutely ridiculous. In the end I rang hotels.com (it's not easy to get through to someone). I had the person on loudspeaker and he confirmed the payment had been completed. The guy on reception still said he couldn't see the payment. By all accounts the hotel receives a voucher from hotels.com and for some reason the voucher wasn't working. I said so many times that this was an issue between hotels.com and the hotel. I've paid. I've got evidence of payment and provided that in several forms. This conversation took nearly AN HOUR with me trying to be fair but also becoming more and more frustrated. I was even considering walking out but even then it wouldn't be a solution as we'd be worse off. We decided to take our dog for a walk for an hour and a half as I discussed it with my other half. When we arrived back it had been sorted. Something to do with the initial date having been changed (due to Covid) meant there was an issue on their system.
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks
A very relaxing time. Thank-you see you again soon!!!
2021년 9월에 1박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not bad
A slightly tired establishment is redeemed by 'Dawn' the receptionist/breakfast waitress/cleaner/etc - a tireless lady for whom nothing was too much trouble. My tip to the owner: sell some of the land and use it to upgrade the building. (An irritation for me was not being able to get radio stations via the TV.)
2021년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I booked this for our parents and they absolutely enjoyed their stay. Location was perfect and the rooms were clean. Only thing we would say is the price for one night should include breakfast. It will be so convenient. I would highly recommend this hotel.
2021년 7월에 2박 숙박함

8/10 - 좋아요

Ahmad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel to stay at for work
Comfortable hotel in nice grounds. The staff were all very helpful. It's relatively near the dewsbury and district hospital where I was working and is a good place to stay for shifts there. Decent price. The only negative is that the bath/shower had a screen which didn't stay in place and left a pool on the floor of the bathroom. Didn't bother me too much as I had slippers but could cause damp if not remedied.
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Hugh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was made very welcome - practically a home from home experience! Staff were excellent and did what they could despite the lockdown.
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent, value hotel. The accommodation is everything I had hoped it would be.
2020년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awful
Bathroom fittings broken. Bathroom door broken. Blinds broken. TV didn’t work. Notice on front entrance to say no smoking there but people including staff were smoking there, pile of cigarette ends by door. Our room was above this and there were loud voices outside in the early hours. Bedding and towels flat as a pancake. Overpowering smell of bleach when we entered the room. Dirty cups not removed. We were booked for three nights but could not face the third night. Staff friendly.
2019년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff lovely ,room very spacious and comfortable . Breakfast lovely .
2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in need of repair. Cracked tiles and tub, door handles missing on cabinets and drawers, stairs are uneven and difficult to walk on. No water pressure to speak of in the shower. Toilets difficult to flush. Lamp shades cracked and in need of replacement. Windows cracked, blinds do not close well. No fans in bathrooms. Staff didn't explain any rules upon check-in. The only good thing was that the beds were comfortable.
2019년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolute disgrace and a waste of money, false advertisement at its finest. So we checked in got our key and when we got to the room the state of it was absolutely disgusting the bed wasn’t made and there were used towels on the floor and to top it all off there were two pillows missing and it was freezing cold. And a crack was in the window. Anyhow we went to reception and complained the man on the desk was extremely rude he showed us another room upstairs which looked half decent then he turned round with the absolute cheek he had and said “ok give me £20 now quick”. As you can imagine my reply wasn’t the best. we will never ever book here again and word will get about what a waste of money dirty rooms and rubbish attitude from staff!!!
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

beverley

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함

6/10 - 괜찮아요

Barry

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Healey Hotel OK for what you pay
The Room was Basic, with a very nice bathroom. The window blind was broken. My wife has a knee joint that does not work, and she struggled to climb the stairs,there is no lift. My wife and I both had full English breakfast and we both left the bacon, it was discoloured and burnt.
2019년 7월에 1박 숙박함

8/10 - 좋아요

Hugh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
Very friendly staff. Good price. The hotel does need redecorating but it's still perfectly acceptable. Would book again.
2019년 5월에 1박 숙박함

8/10 - 좋아요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
Hotel was easy to find, set in a peaceful area. We were staying in the Cottage, which was spacious and quiet. Set in the gardens of the hotel. Bedding was good and everywhere was clean. Would be great if you had children, you could see them in the garden from most of the room. Tables and chairs provided outside. Massive cooked breakfast set us up for the day
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The hotel was very clean parking was good Very friendly staff allways willing to hejo allways smile
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 4월에 2박 숙박함

4/10 - 별로예요

Radoslaw

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nie polecam brudno wystrój beznadziejny
2018년 12월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sorry to say this place is cheap for a reason ....carpets were filthy....dust everywhere ....heating didnt work ....window was open on arrival (december)everything that was bolted to the bathroom wall was hanging off ....shower tray filled up whilst showering and had the last persons soap stuck to the base ....came back to the room late and the guy on reception was asleep under the reception desk ....need i go on?? ...
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

Musician 님, Northamptonshire

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My room clearly had not been cleaned prior to my stay. When i arrived (at about 2am as I’m a travelling musician), i popped to the loo but first, needed to wipe off brown smears with a baby wipe, which wasn’t very nice. I went to bed and the bed was ok. I woke up however with some red sparkley sequins stuck to me - i didn’t go to bed with any sequin-adorned attire so i’m not quite sure where they came from. Once I stood up and walked to the bathroom, i stood on a rather sharp sewing needle protruding from the carpet. It hurt, but i’m guessing it may have hurt more if it was a child that stood on it instead!! My room was freezing, but that was attributed to the fact that my window could not physically close. It also had a big crack in one of the panes. There was no information for guests in the room, so myself and one of my friends met in the restaurant and hoped we were still in time for breakfast. There was no menu, and when asked what was available, the member of staff hesitated and offered bacon and eggs. We decided to just have a pot of tea... then minutes later had emails confirming a payment of £5 each charged to our rooms. £10 for a pot of tea? I think it may be cheaper going to the Ritz. Overall, definitely going to request a refund. Photos taken and everything. I’m all up for supporting these independent hotels, especially seeing as i’m travelling around the UK all the time. The price was fab for the room, but still not worth the money.
2018년 11월에 1박 숙박함

8/10 - 좋아요

jonathan

좋아요: 직원 및 서비스, 객실의 편안함
A gem of a homely hotel.
Lovely hotel and great staff decor a little worn and bar and kitchen not yet fully running when I stayed but take away orders were arranged each evening and the breakfasts were very good indeed. The local pub THE GEORGE is very nice and there are 2 general store shops on the doorstep.Will stay again anything it lacks is reflected in the price and made up for by the lovely staff.
2018년 11월에 4박 숙박함

10/10 - 훌륭해요

Dave 님, Kansas City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay yet again. The room was quiet and clean. Thank you.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent experience as always. My children and I are regular visitors and will keep returning.
2018년 10월에 1박 숙박함

8/10 - 좋아요

Caron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Mark 님, Derry City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent escape from the hustle and bustle.
Loved the quaint location and such a great place to relax.
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

Karen

좋아요: 청결 상태, 객실의 편안함
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

alastair 님, norwich

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great food clean hotel
Bar needs a bit updating but still nice clean area
2018년 8월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Staff friendly but our room wasn’t ready when we arrived at 630 pm still had bed to make. Next morning breakfast took ages and we had to ask for basic things like tea spoons and milk
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

tom 님, northamptonshire

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience
Really dirty room fire alarm set off at0650 by kitchen staff burning toast young girls running about like headless chickens not knowing how to turn off fire alarm no response from management did email hotel 4 days later still no response book here at your peril I’d avoid it like the plague.
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Barley's hidden gem
I was 'enjoying' a charity cycle ride and Batley was one of my stopover places. A quick search on Hotels.com revealed this very reasonably priced establishment. Check in was easy and ran smoothly thanks to the friendly and efficient staff I needed secure storage for my bike and was upgraded to a room along the function room corridor where I could easily put my bike and keep it safe. The room was spacious, a lovely large bed, TV, tea and coffee making facilities, trouser press. I had an evening meal in the bar area. I usual plump for a steak or similar but went for the 6oz burger instead. It was fantastic. Not much on draught at the bar, but plenty of bottled beers to tempt you. Breakfast was extra but again this was reasonably priced and very tasty. I'd happily recommend this place to anyone doing in the Batley area. I wouldn't hesitate to stay here again
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

nikkola 님, rugby

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay in the cottage!
Upon arrival I was asked to prove payment (email) to be told I was ripped off! Handed keys & told to go round the back, we headed down, stepped over the broken glass & bottles, entered the cottage, the smell of damp hits You as soon as you step inside. The sofa stunk, the glass in the back door broken, the previous guests pizza still in the fridge!The toilet didn't drain, neither did the shower, the cottage was just a complete dive, staff unhelpful, too busy on their mobiles! We literally stayed in there 12 hours, as soon as woke we left, however, the beds were comfy!
2018년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Det var et frygteligt nedslidt og meget beskidt hotel. Selv porcelæn og service...
2018년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

Samuel

별로예요: 청결 상태, 직원 및 서비스
Nice but rough round the edges
Stated 4 nights, no toilet roll from start to finish, I carry my own so was ok, but this indicates the level of care and attention to housekeeping and cleaning. The room itself was ok for the price. TV had very limited channels on freeview none of the main bbc/itv. I will be working in the area for the next few weeks but will look elsewhere
2018년 5월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Beautiful location, friendliest staff I’ve met. The room I was in needs a refurbishment but some of the other guests stated their rooms had recently been done. The cleaner forgot to empty the bathroom bin which was a small thing but an important one. Nice to go into a room woth crisp freshly cleaned bedsheets and more than one sachet of tea and coffee though!
2018년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I wouldn’t stay here again
Had a terrible experience from start to finish,room nothing like the photos,had no bedside lamp bathroom was terrible cold and damp and dirty,smelt terrible,all you hear is banging of doors stamping of feet I felt a wreck by the time I left I asked for an iron but got an attitude and no iron I would never stay here again
2018년 4월에 1박 숙박함

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hello lovely breakfast and pleasant staff and clean rooms very nice would stay again

4/10 - 별로예요

Graeme

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
A budget hotel for top dollar price.!
Upon arrival the staff were somewhat abrupt and our family room that had been pre booked had been given to somebody else, we were then given a double room with a Z-bed and we could hardly move about the room as it was cramped. On the Saturday morning we had to wait approximately 35 minutes for breakfast which was over cooked, I can only put this down to the cook being over stretched as the poor lady was also having to bring the food out to the guests aswell as cook it.!

8/10 - 좋아요

stuart 님, hornchurch essex

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal cheap hotel
Ideal location for where I was working Excellent staff Small problem with tv in room Was moved straight away no problem Would stay again
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good
All good