Thank you for taking the time to provide your positive feedback and kind comments regarding the team.

Thanks for reviewing your stay. We are glad you found the hotel to your expectations and had a clean, safe and comfortable stay. Please come back again soon

Hi, As with all Holiday Inn Express Hotels, breakfast is always included free of charge and is incorporated as part of the room rate. You will have been told on check in that due to the current covid-19 pandemic, breakfast is different to our normal breakfast. We still offer a reasonable breakfast for the rate paid by our guests. We hope to get our normal buffet back soon. However, this still does not include Halal products. Like all other dietry requirements, these can be requested prior to you stay and the hotel will try its best to cater for such needs. The coffee making machine obviously is used by multiple guests, which is why there are facilities for sanitizing hands before and after use and the machine itself kept clean by the strict systems put in place that meet the government recommendations. We look forward to welcoming you again in future , when hopefully our normal systems are back in place.

Thank you for reviewing your stay with us. We look forward to seeing you again soon.

Thank you for reviewing your stay. Breakfast is limited due to covid. However the staff do top up according to demand, unless we run out of some items from time to time. Our breakfast arrangement is continually changing, as and when appropriate, with a view to slowly bring back our normal breakfast buffet. Please stay again in future to enjoy this. For now, however, the safety of all our guests and staff is paramount and we thank you for your understanding. We are glad you enjoyed the rest of your stay and we look forward to seeing you again soon.

Good Morning, Thank you for your feedback. We hope to welcome you back to the hotel in future. Many Thanks

Good Morning Sharon, Thank you for your feedback! We're glad you enjoyed your stay with us. Many Thanks

Good Evening, Thank you for your feedback, there are fan's available at reception if the rooms do get too hot. I do apologize for running out of the juice pots and we are making sure this doesn't happen again for the future, Many Thanks

Thank you for reviewing your stay. We apologize for not meeting your expectations. Maybe you could contact the hotel and let us know why ? We hope to see you again and show you how our service to you can be better.

Thank you for reviewing your stay. We are glad you found everything as expected and that your stay was clean, comfortable and safe. We look forward to seeing you again.

Thank you for taking the time to share your positive feedback. Kind regards, Reception Team

Hi, Thank you for reviewing your stay with us. We apologise for not meeting your expectations during this stay. We are using comments such as yours to improve service to all guests. Normally, we would have been able to room move yourselves to a more suitable room, however on this occasion we were fully booked. Our staff did try hard to room move you, but were unable to do so. Breakfast is very limited at the moment due to Covid restrictions. We are trying hard to get back to our normal breakfast offering as soon as possible. This has even changed again since your departure. We are only able to do things in a certain way, for the safety of all guests and staff. We apologize that the only "hot" items we do at the moment are the sandwiches. This is in an effort to reduce and minimize contact with the food. Please contact me (Ian) at the hotel, as I'd like to discuss how we can redeem your custom, to show you that your experience was a one off and not the norm. Thank you

Hi, Thank you for reviewing your stay. You are right the hotel is situated central to Leeds, Wakefield and Rothwell and is mostly accessible by car and public transport. Our room design is pretty standard throughout the brand, but in some instances are maybe a little smaller than others. Thank you for enjoying your stay and we are glad our staff were able to assist you during your stay. We look forward to seeing you again.

Thank you for reviewing your stay. We are glad you enjoyed your time here and found everything clean, accessible and to hand.

Hi, Thank you for taking the time to review your stay. We are sorry we haven't met your expectations. Perhaps you could contact the hotel to discuss any issues you had during your stay, as they are not outlined in this review? Thank you.

Hi Vick, Thanks for staying with us. We're glad you enjoyed your stay. I'm happy to say the card machine is now fixed. We look forward to seeing you next time.

Hi Patricia, Thanks for staying with us again. We're glad you enjoyed your stay. We look forward to next time. Stay Safe.

Thank you for your very kind feedback

Good Afternoon, Thank you for your feedback and so happy you enjoyed your stay with us. I will ensure all of your comments are pasted on to the members of staff. We look forward to seeing you again! Many thanks

Good afternoon, Thanks you for the 10/10 on your feedback! Many Thanks

Thank you for your feedback

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Dear Guest, thank you for taking the time to leave us some feedback about your stay with us. We regret to find out that your stay with us did not meet your expectations and that there were maintenance issues with your room. Please be assured that our maintenance and management team have been made aware of the issues you had with your room so that we can make sure this does not happen again. Kind regards

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback

Good morning, Thank you for taking the time to provide your feedback regarding your recent stay. Sorry to hear that you had issues with TV sound. I will pass on your kind comments regarding the team, Kind regards Reception Team

Good morning, Thank you for taking the time to provide your feedback regarding your recent stay. All feedback is valuable and helps us to improve our service. I will pass your feedback on to the team. Kind regards Reception Team

Good morning, Thank you for taking the time to provide your very kind feedback regarding the team and your kind comments regarding the rooms. I will pass on your positive kind feedback to the team. Kind regards Reception Team

Thank you for your feedback.

Thank you for your feedback. We are sorry to hear you did not enjoy your stay with us.

Thank you for your feedback.

Hi Andrew, Thanks for leaving us a great review! We're glad you enjoyed your stay and hope you return again soon. Kind regards, Chris Holiday Inn Express, Leeds East

Thank you for taking the time to provide us with your positive feedback. Kind regards Reception Team

Thank you so much for your feedback. We are happy to hear that you enjoyed your stay with us.

Hi Annette, Thanks for leaving us a positive review regarding your recent stay with us at the Holiday Inn Express, Leeds East. We appreciate the time you have taken to stay with us and we will take your feedback forward as a means to improving our guest experience. We hope to see you again very soon! Kind Regards, Chris Holiday Inn Express, Leeds East

Dear valued guest, Thank you for taking the time to leave us a review regarding your recent stay at the Holiday Inn Express - Leeds East. First of all, thank you for choosing to stay with us and we appreciate your custom and the privilege to serve you as one of our valued guests. Secondly, we appreciate the time you have taken to rate your stay; we can see that you thought the staff is great which we are very pleased to see. However, we can see that you thought the hotel was a little tired which is an area we need to improve on so that we can attract you back to our hotel again in the near future. Finally, thank you again for staying with us and we hope to see you again in the near future. We hope you had a great christmas and we wish you a very happy new year! Kind Regards, Chris Holiday Inn Express - Leeds East

Dear valued guest, We are disappointed to see that you didn't enjoy your stay wish us. We always aim to ensure our guests receive the very best service and are satisfied with all aspects of their stay. We have let you down and we are sincerely sorry for this. We hope this doesn't deter you from staying with us again and we hope to see you again very soon. Yours faithfully, Chris Holiday Inn Express - Leeds East

Hi Judith, Thank you for taking the time to leave us a review. We are glad to see that you gave us a relatively positive review with some kind feedback. We are delighted that you thought the hotel was good value for money as we try to make our rates competitive but affordable to those wishing to stay with us. We're also glad to see that you liked our continental breakfast which is appetising, fresh and delicious. Unfortunately, we can see that you were slightly disappointed by the choice of food on offer which is something we are looking to improve upon in the near future. There are always ways in which we are looking to improve and we welcome your feedback. We hope to see you again very soon. Kind regards, Chris Holiday Inn Express - Leeds East

Hello, Thank you for leaving us a review regarding your recent stay with us at the Holiday Inn Express - Leeds East. We are glad to see that you have given us an 8/10 which is great, but we can see that there are a few things we need to do to achieve a 10/10. Thanks again for leaving us a review and we hope to see you again very soon. Kind regards, Holiday Inn Express - Leeds East

Thank you so much for your feedback, I am so glad to hear that you are enjoying your stay.

Good morning Robert, Thank you for your positive feedback, I am so glad to hear that you enjoyed your stay with us. Thank you for your kind comments regarding our team, I will pass your kind feedback on to the team. Kind regards Lucie Jones Reception Team