Very helpful, smiley staff easy 3pm check in. Ideal central location to all the shops. Rooms very comfortable and warm, however little small, but did not spoil the experience. Room 15 over looking the river waterfall, quite noisy when window open, but actually very therapeutic.
Did not try the bar or restaurant, but looks lovely.
We dined at a very chick hipster restaurant called NOWHERE around the corner. WOW highly recommend. Not much on the internet as its new, but the food exceptional sort of British tapas style with a posh edge, not expensive and the wine/beers beautiful.
The hotel accomodated us with a bath which was quite large considering the space and was utilised with a local bath bomb purchased from one of the many cute local shops.
Our room 15 had a view of Sids Cafe opposite.
The bed was very comfy and we both had a good sleep. Our room was dog friendly and had no dogginess about it apart from traces in slightly more awkward places to clean for instance behind the bathroom door the floor was dirty with dog hairs but nothing concerning. Plenty of lovely soft towels and bathroom condiments in full size and smell beautiful. These can be purchased to take home.
Staircase wide and normal tread height.
Parking is limited but we managed a space. The entrance to the property is a little concealed it feels like you shouldnt be driving down it, poor signage!
Cant comment on breakfast however expect it to be lovely just like the property.
Highly recommend.