객실 내 금고, 책상, 노트북 작업 공간, 암막 커튼

레드 루프 인 플러스+ 롱 아일랜드 - 가든 시티 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 1011개 이용 후기 중 321개" "
평점 8 - 좋아요. 1011개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 1011개 이용 후기 중 170개" "
평점 4 - 별로예요. 1011개 이용 후기 중 113개" "
평점 2 - 너무 별로예요. 1011개 이용 후기 중 187개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

michelet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Infested cwith roach $235. And roach crawling in the bathroom nasty I need a refund
2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hey Michelet,Red roof appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Long Island - Garden City. It's saddening to read that your stay fell short of your expectations due to the insects you stated you encountered. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please reach out to your original booking source to discuss the possibility of a refund.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Juan

연인과의 여행
Staff isn’t helpful
2024년 3월에 3박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hello Juan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Long Island - Garden City. Red Roof sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the poor service our staff extended.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 - 좋아요

Edwin

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hello Edwin, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Niasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 22일
Dear Niasha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the comfortable stay you had. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

6/10 - 괜찮아요

Yomaira

별로예요: 직원 및 서비스
The hotel could benefit from adding an USB charging box since today’s technology calls for it. The reception concierge customer service was very poor. No greeting and no intend to help.
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 18일
Dear Yomaira,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of USB charging box and the unfriendly service received from the concierge. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank for your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 18일
Dear Carmen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well when we arrived the tv control was broken front desk was notified so I didn’t get charge extra
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Evelyn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We are sorry about the issue you had with the tv control, however, we are happy that you made the staff aware of the issue. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 - 좋아요

LUZ

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn’t as pictured on line
2024년 3월에 7박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Luz,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the room not being as expected. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 - 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was so dirty
2024년 3월에 2박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Jason,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Noor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best hotel in that area
2024년 3월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 3월 13일
Thank you, Noor, for telling us about your stay at the Red Roof Inn PLUS+ Long Island - Garden City. I am glad you found our hotel to be the best in the area. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Davia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was wonderful
2024년 3월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 3월 8일
Hello Davia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 4/5 score following your stay. It is great to read that your stay was wonderful. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 - 좋아요

Cecilia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m a returned customer my favorite place to stay when I travel
2024년 3월에 6박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 3월 8일
Hello Cecilia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 4/5 score following your stay. It is great to read that you found our hotel to be your favorite place to stay. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Francisco

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room looks really old not enough illumination. Tv and furniture olnd and scratched.....mattress feels old and outdated . No memory foam...
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 2월 25일
Thank you for taking a moment to leave a review, Francisco. The staff and I at the Red Roof Inn PLUS+ Long Island - Garden City were disappointed to see your 1/5 score following your stay. You stated that the old mattress, the situation with the TV and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

4/10 - 별로예요

Joseph

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room looked nothing like the photos. The elevators were missing buttons and some were even popping out. There were carvings on the hotel elevator like you would see in a run-down public restroom. The ceilings were missing tiles and the rooms were dirty. Overall I’m super dissatisfied with the stay because it made me feel like I was in the housing project with the condition of it.
2024년 2월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 2월 25일
Dear Joseph,Thank you for your review following your stay at Red Roof Inn PLUS+ Long Island - Garden City. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You listed a few issues that dampened your experience, such as the dirty room, the missing elevator buttons and the ceiling tiles that were missing. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

6/10 - 괜찮아요

Derrick 님, Uniondale

좋아요: 청결 상태
Space
2024년 2월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 23일
Dear Derrick, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Long Island - Garden City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the spaciousness of the room. Red Roof hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,Red Roof Management

8/10 - 좋아요

Dennis

2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 25일
Hello Dennis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Make sure you book a room where shower and vanity are together
2024년 2월에 3박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 23일
Dear Anthony, We appreciate your review following your recent experience at the Red Roof Inn PLUS+ Long Island - Garden City strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

8/10 - 좋아요

mirna

답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 17일
Hello Mirna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accommodating! Great staff
2024년 2월에 2박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 16일
Dear Juan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you, especially regarding the great accommodating staff we have here at Redroof. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 - 훌륭해요

Angela 님, Elmont

2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 25일
Hello Angela, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Anthony

Convenience
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 14일
Hi Anthony,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Long Island - Garden City. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

2/10 - 너무 별로예요

Jermaine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 15일
Hi Jermaine,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn PLUS+ Long Island - Garden City. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 - 훌륭해요

Nfn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nyc
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 13일
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

2/10 - 너무 별로예요

Diashawn

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Management sucks and their communication is worse, my advice stay somewhere else
2024년 2월에 3박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 2월 10일
Dear Diashawn, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. I am sorry that your experience was less than ideal due to the poor service you indicated to have encountered. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Red Roof Management

10/10 - 훌륭해요

Nfn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 7일
Thank you for taking the time to write about experience at the RED ROOF INN ENFIELD. Nfn, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about your nice experience at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Nfn, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price!Sincerely,Red Roof Management

10/10 - 훌륭해요

Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 7일
Hello Leon, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

Jacqueline

2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 25일
Hello Jacqueline, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Yudelky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roxana del front desk excelente servicio
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 6일
Gracias por tomarse el tiempo para escribir sobre la experiencia en RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. Yudelky, me alegra saber que tuvo un gran encuentro con nosotros y realmente apreciamos sus amables comentarios sobre el excelente servicio al cliente de nuestro personal de recepción, Roxana. Sus comentarios alentarán a todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios y brindar a nuestros huéspedes todas las comodidades del hogar. He compartido tus comentarios con el resto de nuestro equipo.Apreciamos tu negocio, Yudelky, y estamos ansiosos por verte pronto de regreso en Red Roof, donde podremos seguir ofreciéndote una estadía excelente a un precio asequible.Sincerely,Red Roof Management

6/10 - 괜찮아요

Elizabeth

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 6일
Hello Elizabeth, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Privacy and comfort
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Thank you for taking the time to write about experience at the RED ROOF INN EDISON. Juan, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about the privacy and comfort at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. I have shared your comments with the rest of our team.We appreciate your business, Juan, and can't wait to see you back at Red Roof soon, where we can continue to offer you a comfortable stay at an affordable price!Sincerely,Red Roof Management

10/10 - 훌륭해요

audrey

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 29일
Dear Audrey,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

4/10 - 별로예요

Benson

Poor service
2023년 12월에 5박 숙박함
답변 제공: front desk 님, 2024년 1월 26일
So sorry about this

10/10 - 훌륭해요

Cristian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
😃
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 26일
Thanks

10/10 - 훌륭해요

bryan 님, Baldwin

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Good
2024년 1월에 1박 숙박함
답변 제공: j 님, 2024년 1월 24일
thanks

2/10 - 너무 별로예요

Emmanuella

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please Don’t book here , it was dirty so so so dirty , the sheets had stains , the lights wasn’t working inside the rooms i had to switch my room about 3 times. The whole building needs to be shut down & rebuilt .
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 18일
Dear Emmanuella,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Long Island - Garden City. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with stained sheets, lights not working and the other concern you highlighted. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediResponse Specialist

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like the shopping areas around here
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 17일
Dear Anthony,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Long Island - Garden City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about you really liking the shopping areas around the location. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

2/10 - 너무 별로예요

Christine

2024년 1월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 14일
Hello Christine,I sincerely apologize that your stay at our Red Roof Plus+ Long Island - Garden City didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

10/10 - 훌륭해요

Yolanda del carmen

좋아요: 편의 시설/서비스
Muy bueno el hotel me gusta mucho sobre todo el servicio de Roxanna muy amable y atenta
2024년 1월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 11일
Querida Yolanda,Todos aquí en el Red Roof Inn PLUS+ Long Island - Garden City estuvieron orgullosos de ver su puntuación de 5/5. Me alegro que el servicio de nuestro personal, el buen hotel y otros puntos destacados le hayan gustado. En Red Roof, un excelente servicio al cliente es una parte valiosa de nuestro objetivo que nos esforzamos por cumplir y estamos felices de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir su reseña y estamos ansiosos por verlo pronto bajo nuestro techo, donde podremos brindarle otra experiencia de 5 estrellas.Atentamente,Red Roof Management

2/10 - 너무 별로예요

Sam

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Of all the days to come, the power went out. Things happen, I get it, but the staffs inability to answer questions or address concerns was really bad. To make matters worse, I had work to do on my laptop that I needed to get done. Once the power was turned on I was rushed out of my room because of my checkout time. I decent thing to have done, was to offer me an outlet and a chair to get through my 15 minutes of work. Will reconsider when staying at this location. A little bit of hospitality goes a long way for me.
2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 11일
Dear Sam,Thank you for your review following your stay at Red Roof Inn PLUS+ Long Island - Garden City. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the power outage, your staff encounter and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Red Roof Management

10/10 - 훌륭해요

Isyss

2024년 1월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Thank you for taking a moment to leave a review, Isyss. The staff and I at the Red Roof Inn PLUS+ Long Island - Garden City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Walter10

연인과의 여행
좋아요: 편의 시설/서비스
2023년 12월에 4박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Thank you for taking a moment to leave a review, Walter10. The staff and I at the Red Roof Inn PLUS+ Long Island - Garden City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

2/10 - 너무 별로예요

Kevin

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Kicked Me And My The Mother Of My Child, My 3 Week Old Newborn And Her Two Young Children Out Their Property Because Thier Rooms Where Unsafe And Dirty I Ask To Change Rooms The Ladies At The Front Desk Were Rude And Nasty Told Me I Have To Leave The Property Or They Were Going To Call The Police
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 14일
Hi Kevin,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Long Island - Garden City. Please accept our most sincere apologies for the encounter you had with us. Please note that your feedback is appreciated and will be taken into consideration to makes changes. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

10/10 - 훌륭해요

Joshua

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Thank you for taking a moment to leave a review, Joshua. The staff and I at the Red Roof Inn PLUS+ Long Island - Garden City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Uche

단체 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 10일
Thank you for taking a moment to leave a review, Uche. The staff and I at the Red Roof Inn PLUS+ Long Island - Garden City appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Dekera

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its in a very urban part of New York State, so there isnt alot of modern building, and there is a plasa in walking distace with lots of restaurants and shopping
2023년 12월에 5박 숙박함
답변 제공: Jason 님, 2024년 1월 24일
Thank you so much

2/10 - 너무 별로예요

Meva

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place used to be nice, but it has gone down hill. It felt very unsafe.
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 14일
Hi Meva,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Long Island - Garden City. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. You indicated that you were unsatisfied with our hotel's upkeep. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

10/10 - 훌륭해요

Tawfiq

2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 1월 1일
Hi Tawfiq,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Long Island - Garden City. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

8/10 - 좋아요

Dekera

2023년 12월에 1박 숙박함
답변 제공: Oniel 님, 2023년 12월 31일
Hi Dekera,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn PLUS+ Long Island - Garden City. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 30일
Hi Thomas,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Long Island - Garden City. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,RedRoof Management

4/10 - 별로예요

Annaise

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 30일
Hi Annaise,We are sorry you had a less than satisfactory experience, prompting your 6/10 rating following your stay at the Red Roof Inn PLUS+ Long Island - Garden City. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management