패밀리 스위트 | 객실 내 금고, 각각 다르게 가구 비치, 암막 커튼, 방음 설비

베이뷰 호텔 여행 후기

3 out of 5
베이뷰 호텔
Corner Main & Gibb Street, Plettenberg Bay, Western Cape

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 70개 이용 후기 중 24개" "
평점 8 - 좋아요. 70개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 70개 이용 후기 중 12개" "
평점 4 - 별로예요. 70개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 70개 이용 후기 중 3개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Hyoung Joo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

8/10 - 좋아요

Guido

2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Thomas

2024년 1월에 1박 숙박함
답변 제공: Bayview Hotel 님, 2024년 1월 25일
Good day Thomas, thank you for taking the time to leave us a review of your stay. We are most concerned with the score you gave and would very much appreciate some feedback regarding the low score to identify how we can do better.Kind regards

8/10 - 좋아요

Nick 님, Birmingham

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: The Bayview Team 님, 2024년 1월 19일
Dear Nick, thank you for taking the time to leave us a review of your stay at the Bayview Hotel. We are so glad to hear that you enjoyed it and we hope to welcome you back again soon.Kind regardsthe Bayview Team

10/10 - 훌륭해요

Birgitta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Tess, Marketing Manager 님, 2024년 1월 4일
Hi Birgitta,Thank you so much for your wonderful review. We are ecstatic that you enjoyed your stay with us and hope to welcome you back to the Bayview Hotel soon.Kind regards,Bayview Hotel management

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: The Bayview Team 님, 2023년 6월 28일
Thank you Christopher for leaving us a review of your stay. We are so happy to hear that you enjoyed your time with us and we do hope to welcome you back again soon!

10/10 - 훌륭해요

Tony

2023년 4월에 4박 숙박함
답변 제공: The Bayview Team 님, 2023년 6월 28일
Thank you Tony for taking the time to leave us a review. We are so glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 - 훌륭해요

Melt 님, Shooters Hill

2023년 3월에 3박 숙박함
답변 제공: The Bayview Team 님, 2023년 6월 28일
Thank you so much for the kind review. We are so happy to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 - 훌륭해요

Clemens 님, romanshorn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Lage ist sehr gut und mit einem gedeckten Parkplatz. Der Empfang war außergewöhnlich und das Zimmer sehr schön. Das ganze Hotel ist sehr schön eingerichtet und in sehr gutem Zustand. Ein perfektes Restaurant mit sehr gutem Personal rundet diesen Eindruck ab.
2023년 2월에 2박 숙박함
답변 제공: The Bayview Team 님, 2023년 2월 20일
Dear ClemensThank you for taking the time to leave such a lovely review! We are so happy to hear you enjoyed your stay and hope to welcome you back again to the Bayview Hotel!Kind regardsThe Bayview Hotel

8/10 - 좋아요

Melt 님, Shooters Hill

답변 제공: The Bayview Team 님, 2023년 6월 28일
Thank you for taking the time to leave us a review. We hope to welcome you back again soon!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly and helpful service. Bathrooms are very old and outdated, weird mix with the refurbed rooms.
2022년 11월에 1박 숙박함
답변 제공: Tess, Marketing Manager 님, 2022년 11월 25일
Thank you for taking the time to review your stay with us. Your feedback is extremely valuable to us, as we strive to improve with every stay. It is a pleasure to announce that we are in the process of upgrading the entire property and work on the bathrooms in our classic rooms will be implemented within the next 2 weeks. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We are very happy to see that you enjoyed everything else and hope to see you at the Bayview Hotel soon. It would be such a pleasure to personally welcome you back to our new and improved hotel!Regards, Management

10/10 - 훌륭해요

Daniel

2022년 10월에 2박 숙박함
답변 제공: Tess, Marketing Manager 님, 2022년 11월 17일
Dear Daniel,Thankyou for giving us a 10 out of 10, you have made our day! I am sure our staff enjoyed catering to your needs as much as you enjoyed your stay, and I will most certainly relay your compliments to the team.We look forward to welcoming you back to the Bayview Hotel again soon.The Bayview Hotel team.

10/10 - 훌륭해요

Izaak H

2022년 9월에 1박 숙박함
답변 제공: Tess, Marketing Manager 님, 2022년 11월 17일
Hi Izaak,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read your sincere comments. Customer experience and satisfaction is our main priority and your review reaffirms the hard work we put in every day. So thank you again and we look forward to seeing you again at the Bayview Hotel soon. Kind regards The Bayview Hotel team

10/10 - 훌륭해요

Hesta

2022년 4월에 2박 숙박함
답변 제공: Tess, Marketing Manager 님, 2022년 11월 17일
Hi Hesta,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read your sincere comments. Customer experience and satisfaction is our main priority and your review reaffirms the hard work we put in every day. So thank you again and we look forward to seeing you again at the Bayview Hotel soon. Kind regards The Bayview Hotel team

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Tess 님, 2022년 2월 4일
Hi James Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read your sincere comments. Customer experience and satisfaction is our main priority and your review reaffirms the hard work we put in every day. So thank you again and we look forward to seeing you again at the Bayview Hotel soon. Kind regards The Bayview Hotel team

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 5박 숙박함
답변 제공: Tess 님, 2021년 11월 30일
Dear Melinda, Thank you for your wonderful review. It was a true pleasure having you stay with us and I am so very pleased to read that you had such a wonderful experience. There is a very special feeling to the hotel and I am glad you felt this. We hope to welcome you back very soon. Kind regards the Bayview Hotel team

10/10 - 훌륭해요

Ridwaan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service.
2021년 3월에 1박 숙박함
답변 제공: Manager 님, 2021년 3월 17일
Dear Ridwaan, Thank you for your kind words. We do appreciate all our guests feedback. It was only a pleasurer to host you. Do keep us in mind when visiting Plettenberg Bay next time. Kind Regards, Bayview Hotel Team & Management.

10/10 - 훌륭해요

Christopher

2020년 12월에 4박 숙박함
답변 제공: Manager 님, 2021년 1월 11일
Dear Christopher, Thank you for taking the time to review Bayview Hotel. Thank you for a 5 star rating we do appreciate it. Hope to see you back soon for more of the same. Kind Regards Bayview Hotel Team.

8/10 - 좋아요

Cherie

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very covid considerate, you get your own bag of toilet paper and tea, which wasnt in my room so i had to go look for it at reception. Breakfast was served at the cafe across the road, and only opened at 8, but i was told it would open at 7 30 at check in, so disappointed i had to go without due to timing.
2020년 11월에 1박 숙박함
답변 제공: Manager 님, 2020년 11월 18일
Dear Cherie, Thank you for taking the time to review Bayview Hotel and share your most recent experience with us. It is only through feedback such as yours, that we can improve on our shortcoming and provide all future guests with a much better experience. Your comments have been noted and will be taken up with the parties involved. This level of experience is most certainly not acceptable. Though this will not change the experience you had at the property during your visit, we would still like to offer our humblest apology. We do hope to have the opportunity to host you again soon and turn your negative experience into a positive one. Kind Regards, Bayview Hotel

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple clean hotel
Very clean bright and simple hotel. Breakfast could be better but the restaurant for dinner was very good with best tempura prawns I have ever had.
2020년 2월에 1박 숙박함
답변 제공: Manager 님, 2020년 3월 6일
Dear Guest, Thank you for taking the time to review Bayview Hotel. We do appreciate your feedback.We are thrilled to see that you enjoyed our tempura prawns. Hope to see you back in future. Kind Regards

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms clean and bed comfortable. Central location. We didn’t pre book breakfast but did have breakfast ordered off the menu, not the buffet and it was very nice and good value
2019년 12월에 2박 숙박함
답변 제공: Bayview Hotel Team 님, 2020년 1월 13일
Dear Sir/Madam, Thank you for your kind review of the hotel. We are delighted you enjoyed your stay with us and hope to welcome you back again soon! We will pass on your kind comments to the restaurant also.

8/10 - 좋아요

Claus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Hotel aber sehr unpersönlich
2019년 12월에 2박 숙박함
답변 제공: Bayview Hotel Team 님, 2020년 1월 13일
Dear Claus, Thank you for your review of the hotel!

10/10 - 훌륭해요

Peter 님, STEYNING

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very comfortable, friendly staff. Good restaurant attached. Carpets need changing!
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a “delux room”, which meant newly renovated. Very nice, bright, clean and modern. Room only had two small widows high up, and no air conditioning. The room was hot at night. A strong fan in the room did help. Staff were extremely friendly and helpful. Hotel is located right in the down town - great access to everything. Good parking. All in all, a very good experience.
2019년 2월에 7박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well placed central location.
Nice comfy room, good view and helpful staff .
2019년 1월에 2박 숙박함

8/10 - 좋아요

Hans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket bra
Trevligt hotell med, som namnet antyder, en fantastisk utsikt över viken.
2019년 1월에 1박 숙박함

8/10 - 좋아요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel supposedly had a very good reputation some 10 years ago when my wife used to live in Plett, however we were rather disappointed. The room we were originally assigned was like a sauna when we walked in and was nearly unbearable. Not only this, but the ceiling fan did not work and the maid walked in after us and put down a floor fan, however this fan did not have a grill (which exposed the blades) and the top half of it was held together with tape to the bottom half. This is completely unacceptable and unsafe. Personally, I believe that a hotel in a generally hot region like this (during Summer time) requires air con. Not only the sweltering temperatures, but the room as also in poor condition and dirty. There was paint peeling of the walls, wires exposed from a socket (very dangerous), uncomfortable bed and dirty bathroom (we noticed a small pile of hair in one corner probably from previous room guests - disgusting). We complained to the reception staff and fortunately there was another room available (only because people hadn't checked into it yet!) and we were placed into there. This room was situated across from the original room and didn't have the sun beaming in causing the high temperatures, but was a little noisy as it face the road and the doors had to be open during the night as it was still warm. The second room was far better than the first and tolerable for our stay. The rooms also did not have mini fridges which was a little frustrating.
2018년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel in convenient location. Reserved 2 rooms. Both were clean and comfortable, but had trouble with the hot water in one of them. Also, rooms were a bit noisy and warm at night.
2019년 1월에 2박 숙박함

4/10 - 별로예요

Patrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad for ever
Bad service. That is the least I can say. Rooms are humid and smell bad. This should not be classified as a hotel. No aircons, no shower gel. This motel leaves much to be desired.
2018년 12월에 4박 숙박함

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótimo hotel para a região
Excelente hotel, com ótima localização. A equipara era muito atenciosa.
2018년 11월에 1박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 12월 5일
Dear Eduardo, Thank you for your kind review of the hotel. We pride ourselves on our central location within the heart of the Plettenberg Bay village as well as our professional and friendly staff who are always willing to help. We are delighted you enjoyed your stay with us and hope to welcome you back again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value for money. Doors to rooms need attention.
2018년 11월에 2박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 11월 28일
Dear Anonymous, Thank you for your review of the hotel, we are delighted that you enjoyed your stay with us. Your comment with regards the room doors has been noted, and we will review this item during the hotel refurbishment which is scheduled for 2019. We hope to welcome you back again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 11월에 1박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 11월 14일
Dear Anonymous, Thank you for your review of the hotel. We hope to welcome you back again soon!

6/10 - 괜찮아요

Dinesh

좋아요: 직원 및 서비스
별로예요: 청결 상태
2018년 10월에 1박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 11월 14일
Dear Dinesh, Thank you for your review of the hotel. We hope to welcome you back again soon!

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A real surprise package. Expected a 3 star hotel but definitely should be rated higher. The room was newly refurbished and very comfortable and spacious. The staff were extremely helpful and friendly. Well done! The only 2 areas that could be improved were 1) the shower head needs replacing 2) There should be a wider choice of TV channels
2018년 9월에 1박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 9월 27일
Dear Patrick, Thank you for your positive review of the hotel! We are delighted that you enjoyed your stay in our newly refurbished premium room - over the next year all of the premium rooms will be refurbished in the same manner. We pride ourselves on our friendly and helpful staff and are glad that they were able to assist you during your stay with us. Your comments have been noted and we will investigate the issue with the shower head as well as consider the available TV channels. We hope to welcome you back again soon!

6/10 - 괜찮아요

Daniel

fair for the money
friendly staff, fair price but like others mentioned already the place needs some updating
2018년 8월에 2박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 9월 12일
Dear Daniel, Thank you for your review of the hotel and your positive feedback. We can confirm that a refurbishment of the hotel is planned to commence during the course of next year. We hope to welcome you back again soon!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 8월 16일
Dear Susan, Thank you for your review of the hotel and we hope to welcome you back again soon!

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Bayview Hotel
It was great - hotel is a little out dated but clean and comfortable
2018년 7월에 1박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 8월 16일
Dear Lisa, Thank you for your review of the hotel, we are delighted that you found it clean and comfortable. A refurbishment is scheduled to be undertaken over the next 12 to 24 months so please watch our website for more details! We hope to welcome you back again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gute Lage zum Meer
War 1 Nacht bei schlechten Wetter , das ist eine Nötigung das man die Bewertung ohne nicht senden kann
2018년 8월에 1박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 8월 16일
Dear Anonymous, Thank you for your review of the hotel. We are sorry to hear that the weather was not ideal during your stay with us, but hope you will stay with us again when the weather is better and you can take full advantage of all the amazing activities Plett has to offer!

8/10 - 좋아요

Ki Wook

좋아요: 청결 상태, 객실의 편안함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally located in the town of Plettenberg Bay
For the purpose it was a perfect location and room.
2018년 3월에 3박 숙박함
답변 제공: Bayview Hotel Team 님, 2018년 3월 23일
Dear Richard, Thank you for your review of the hotel. We pride ourselves on our central location within the village and are delighted that you enjoyed your stay with us. We hope to welcome you back to the hotel again soon.

8/10 - 좋아요

samuel 님, montreal, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We ask for 2 bed. The front desk was very nice to offer us a second room since they did not have a room with 2 beds. That was very appreciated.
2018년 3월에 1박 숙박함
답변 제공: Bayview Hotel Team 님, 2018년 3월 16일
Dear Samuel, Thank you for your review of the hotel. We pride ourselves on our professional and friendly staff who are always ready to assist in any way they can. We hope to welcome you back to the hotel again soon.

10/10 - 훌륭해요

Cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: Bayview Hotel Team 님, 2018년 3월 16일
Dear Cristina, Thank you for your review of the hotel. We're delighted that you enjoyed your time with us. We look forward to welcoming you back to the hotel again soon.

10/10 - 훌륭해요

Marcos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente custo benefício
Excelente local. Localização ótima bem na rua central. Tem estacionamento, ótima internet e serviço de check in e check out muito ágeis.
2018년 2월에 1박 숙박함
답변 제공: Bayview Hotel Team 님, 2018년 2월 6일
Thank you for your positive review of the hotel. We pride ourselves on our fantastic location and polite and friendly staff. We're so glad you enjoyed your stay and hope to welcome you back again soon.

8/10 - 좋아요

Alf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centralt boende
Vi hade en fin havsutsikt från vårt rum. Ligger utefter huvudstad så enkelt att nå restauranger. Vill ni gå till stranden så räkna med kraftiga backar dock enkelt att köra ner. Fina stränder där finns även matställen.
2018년 1월에 2박 숙박함
답변 제공: The Bayview Hotel Team 님, 2018년 2월 6일
Thank you for your review and we are so glad that you enjoyed your stay at our hotel and in Plettenberg Bay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Basic room in great location to walk in town
This hotel offers basic rooms with balconies overlooking Main Street and ocean. Can be loud at night. Staff are professional. Location is excellent for walking to restaurants in town
2017년 12월에 2박 숙박함
답변 제공: Bayview Hotel Team 님, 2018년 1월 8일
Thank you for your review of the hotel. We pride ourselves on our central location and friendly professional staff. We hope to welcome you back again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice Hotel
Good location and easy parking. Restaurant was good and breakfast reasonable
2017년 11월에 2박 숙박함
답변 제공: The Bayview Hotel Team 님, 2017년 11월 29일
Thank you for your positive review - we take pride in our central location! We hope to welcome you back again soon.

4/10 - 별로예요

Bode 님, Zürich

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
War einmal vielleicht hübsch
Schon beim einchecken mussten wir auf das Zimmer eine halbe Stunde in der Lobby warten, wir waren da erst um 15:30 Im Badezimmer hatte es fremde Haare auf dem Boden und in der Badewanne, ein no go... Die Main Street ist ziemlich befahrbar und laut Eine Etage tiefer befindet sich das Hotel Restaurant, im zimmer hat es nach essen gerochen, ziemlich unangenehm Wlan ist eine Katastrophe, wir wollten verschiedene Buchungen machen, das war schlicht unmöglich...
2017년 11월에 1박 숙박함
답변 제공: The Bayview Hotel Team 님, 2017년 11월 29일
Thank you for your feedback - we are glad that you enjoyed the Honeymoon Suite. We apologise for the issues regarding cleanliness in the bathroom and will take this up with the house keeping staff to ensure this does not happen again.

6/10 - 괜찮아요

Julie 님, South Yorkshire

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Well situated
Very friendly staff, room clean and reasonably spacious. Upside the Hotel is situated right in the centre of town so it is easy to walk to restaurants. Downside if you have a room overlooking the main road it is very noisy from 6 30 am due to traffic.
2017년 9월에 4박 숙박함
답변 제공: Marketing Manager 님, 2017년 11월 6일
Thank you for taking the time to review our hotel. We are glad you enjoyed our clean and spacious rooms and the hospitality of our staff. We will be undergoing renovations in the near future and appreciate your feedback on the windows.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The reception I received was warm and welcome. Room was clean and comfortable. Nothing was to much for the staff who can only be rated as always friendly and willing to help.Will I stay there again yes.
2017년 8월에 2박 숙박함