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팍스 리버 호텔 여행 후기

2 out of 5
팍스 리버 호텔
21847 Three Notch Rd., Lexington Park, MD

이용 후기

5.2
평점 10 - 훌륭해요. 375개 이용 후기 중 37개" "
평점 8 - 좋아요. 375개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 375개 이용 후기 중 84개" "
평점 4 - 별로예요. 375개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 375개 이용 후기 중 116개" "

5.4/10

청결 상태

6.2/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Gary

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
DO NOT STAY HERE!
Floor wasn't cleaned in some time..the bottom of my feet were black...the chair was dirty should have been thrown out..light switch was broken in a way it was hazardous. Holes in the wall... over all a dump!
2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

RayRay 님, New Jersey

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the worse motel I’ve ever stayed in. DO NOT BOOK THIS MOTEL! The shower ceiling had a hole (two fingers wide) in it. There was no hot water. I was never given bath towels after asking multiple times. The garbage in the stairwell was full and wasn’t changed for the 3 days I stayed there. Probably isn’t changed now! The floor wasn’t swept. The tv had no channels. The sink and the bathtub was filthy! I had to purchase bleach to clean the bathtub and purchase bath towels to shower. SLEEP IN YOUR CAR. Do not stay here!!!
2020년 8월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2020년 9월 11일
Hi Ray, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 - 너무 별로예요

Armando

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No blanket, wifi, chair, desk or quiet!!! Plenty of flying ants in my room. I know you get what you pay for but I paid because they advertise internet and that was not working. I checked out early and lost money.
2020년 6월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2020년 9월 11일
Hi Armando, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Upon arrival we were given our room number and we realized there was not even a sign outside our room with the number on it. We were put into a room that below us was a bunch of people playing loud music and hanging out. No problem with that except there is no management there overnight to deal with a problem if it would occur. So I politely asked to move into a different room. I did not want to be the person to create a issue when looking at the parking lot there should have been plenty of other available rooms. I was told they were full. So we asked to check out and moved to another hotel, The printer was broken so I was not even able to get a receipt. My parents were also staying here and after being told they had no blankets (all that was on the bed was a sheet) and they had no extra towels and their bedroom door would not lock they also checked out and went to another hotel. They said the room was dirty and missing the remote control which also they could not replace. In general just a very dirty and not well managed hotel.
2020년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2020년 9월 11일
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor room conditions very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 - 너무 별로예요

Ralph 님, Mohrsville, PA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst experience ever. We were not able to secure the door. The room smelled of smoke and was classified non smoking. We could not get enough towels for our family. I would not recommend this hotel to anyone.
2020년 6월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was A MESS & so unprofessional. The place is so run down & nasty
2020년 6월에 2박 숙박함

8/10 - 좋아요

DeborahDyson 님, Lexington Park ,Maryland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok the room was clean, i had a very good night rest in the bed and i would come back to this hotel again
2020년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 9월 11일
Hi Deborah, Thank you for the positive review! We are happy you enjoyed your stay. Lilith #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After waiting at the check in window for ten minutes for someone to check me in we went to our room & saw cigarette burns in the bedding & curtains (we booked a non smoking room), the yellow tub, the sticky floor, and a roach. We immediately left & tried to check out (we were in the room for maybe 5 minutes) But there was no one at the check in window, just a sign saying they were closed. When the website states they have 24 hr front desk service.
2020년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 9월 11일
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2020년 3월에 4박 숙박함
답변 제공: Nancy 님, 2020년 4월 30일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 - 괜찮아요

Tonya

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2020년 2월 13일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

4/10 - 별로예요

Belinda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 11월에 3박 숙박함

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

Will 님, Atlanta

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was supposed to be a nonsmoking Room they sprayed the room with air freshener To cover the smell of smoke it was so strong it was hard to breathe
2019년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2020년 1월 13일
Hi Will, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didnt like the stairs due to my daughter in law is nine months pregnant
2019년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 1월 13일
Hi Traveler, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good on a Budget
The room was good for the price. It was close to some food places and a couple of stores were in walking distance. It was clean, the linens were clean, the fridge and microwave were clean. Overall, we enjoyed our stay.
2019년 9월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2020년 1월 13일
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

8/10 - 좋아요

Anonymous

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Shahid (staff member) exhibited a high degree of professionalism to make sure my stay was great. Thank you Shahid.
2019년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 1월 13일
Hi Traveler, Thank you for taking time to share your review with us. We're happy to hear the service was great and you were taken care of by our staff. We hope to see you again soon. Safe Travels.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Rooms were nice size, but sheets felt gross and my husband found a ROCH in the night stand.
2019년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 1월 13일
Hi Traveler, We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They changed me 3 different room no heating , duty
2019년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2020년 1월 13일
Hi Traveler,, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor room conditions very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Tj 님, Seven valleys

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room was cold even with heat on. We had to sleep with our coats on. Floor was sticky, there was a hairnet hanging on the smoke detector and none of the electrical outlets would charge our phones. Staff was very friendly though
2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Check in was at 2pm. I arrived at 3pm and the room was not ready yet. I was told to come back in 30 mins. I arrived back at the hotel at 3:45 and the room still was not ready. This was an inconvenience because I had an event to go to that was 35 mins away from the hotel. I paid for a room with a king size bed and it was a queen. The light over the sink in the room never worked and there was a dental flosser poked through the curtain of the room. I went down to the lobby the next morning to get 2 towels and was told they did not have any more towels and the customer behind me had 3 rooms and they didn’t have any towels. Very disappointed
2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

OrlandoLlera 님, PO Box 371834 Cayey PR 00737-1834

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn't like nothing at all, i already filed a compltan yesterday here is the file number 1474157
2019년 10월에 4박 숙박함

8/10 - 좋아요

Shonita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a great stay
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함

2/10 - 너무 별로예요

Gamaliel

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Save yourself and don’t think about staying here!
Literally a flea infested motel. Was supposed to stay for two nights but only stayed for one. Could not stay there for another night! Woke up covered in flea bites, the room was filthy and had standing water on the floor from the fridge. The best solution for this place would be to burn it down.
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

Tony

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This was the cheapest option for a reason. The property is in dire need of a complete remodel. The staff was adequate were pleasant but not exceptional. The room was clean and a comfortable size. But the size of the room combined with the sparse furnishings gave it an uncomfortable feel. The mattresses were on the hard side and didn't make for the best nights rest. There was a lot of noise outside which also made the night unrestful. Thankfully we were only there for one night and were at the hotel less than 12 hours total. I should have spent an extra ten or twenty bucks and stayed at a more updated and comfortable hotel.
2019년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 9월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno ........................................
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Zachary

2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The doors was look like someone busted in before scary
2019년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The photos do not represent this particular Motel 6. This one is in hideous condition. The door to our room was damaged and did not shut completely. In addition, the entire complex felt unsafe and threatening. We did not stay the night.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room smelled like someone had been smoking 3 packs of cigarettes a day inside and the cleaning staff tried to cover it up with air freshener. The room had bugs, and the bed had the gross kind of hairs in it. The front desk staff was absolutely indifferent about our needs. The toilet clogged upon use, there was no plunger, and no one came the resolve the issue before we left. The “free WiFi” wasn’t even connected to the internet so what good is that? The walls are paper thin. We should have taken the old, dirty, drunk, shirtless man who walked past our room when we parked the car as an omen about how our night would be.
2019년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 9월 3일
Hi Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 - 너무 별로예요

Michael

별로예요: 직원 및 서비스
Not so much
The internet was down and the clerk had no backup procedure to register guests. I waited over an hour for a manager to deal with it.
2019년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 9월 3일
Hi Michael, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith V. #Team6

4/10 - 별로예요

Edward

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I won't be staying here again...
The room was OK but there were stains on the towels and sheets (Yuck). The room smelled of smoke. The Wifi code they gave me was aligned with my room #. But, the room below me had a much stronger signal than the one they provided. Actually, the one they provided was so low I used my phone as a hot-spot for internet.
2019년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2019년 9월 3일
Hi Edward, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
You get what you pay for... Sorta. So this is by far the cheapest place in the area and there’s a reason why so don’t complain. Pool- covered and not in service. Wi-Fi- don’t count on it working. Tv- maybe 6-8 channels. Maid service- 1 time in a week stay. Trash- 1 time outside trash can was picked up, dumpsters looked to be overflowing from weeks of garbage. 2 of their buildings are off limits and blocked. I’ve lived in military barracks that were similar. For an extra $10 a night there’s a place down the road that offered a much better experience. Actually today they advertise prices for $3 more. Just add 2 to the number 6 and that’s your place. But this place isn’t bad if you just need to clean up and sleep. And lastly the nest parts, dead bolt worked so well it stayed locked, door handle fell off and bath tub drained extremely slow so this encourages you to shower fast. But hey they have soft water I think.
2019년 7월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2019년 9월 3일
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

4/10 - 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad to worse
Checked in, they had no idea if i had paid or not. Gave me my key and told me loudly what my room number was as a homeless man was standing there to ask about a bathroom. On my way to room multiple trash cans overflowing. Then the room was non smoking yet smelled like smoke strongly. On my way to dinner there were several cops pounding on doors looking for someone. The entire place is very run down and the bed was very worn
2019년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 9월 3일
Hi Michael, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

4/10 - 별로예요

Nicole

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Drug Hotel
This is definitely a "drug hotel." The rooms really weren't in bad shape. However, outside was terrible. There were high weeds, garbage everywhere, and obvious drug activity. The one evening, a man was yelling obsenities at a women for an hour or more. Our room smelled strongly of smoke. But on a good note, we didn't see any bugs!
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
April from house keeping did a great job during this visit . The room was overall much better than the one I had last week . I'm curious what condition my room will be like for this next week .I truly appreciate having the microfridge in the rooms !!!!!
2019년 7월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2019년 9월 3일
Hi Traveler, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

6/10 - 괜찮아요

Johnny

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Light bulb missing. light switch by yhe door didnt turn on any light. AC turned down to 62 degrees. 2 different bums asked for money outside the lobby.
2019년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 9월 3일
Hi Johnny, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
nopool only steps available for an elder run down looking
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
It was what it needed to be. A place to sleep with working AC. Bare bones place, but you get what you pay for, and it was acceptable.
2019년 7월에 1박 숙박함

4/10 - 별로예요

Stehanie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Could have been better
My husband and I are seniors with difficulty walking etc. We were given an upstairs room even though I booked in advance. The stairwell on the outside of the building to our room was filthy, had been urinated in and many stinking bags of garbage were left in the landing for the three nights we stayed. The wifi password did not work, and the desk clerk over the several nights wasn't able to resolve the problem. No one made the bed all 3 days, I asked the male housekeeper for towels in exchange for our dirty towels, he only brought 2 towels no washcloths, or hand towels. The room was nice and spacious, and the price was good. But given a choice I don't think I will stay there again.
2019년 7월에 3박 숙박함

2/10 - 너무 별로예요

SHERMAN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Room was not cleaned smelled like smoke service at check in was terrible
2019년 7월에 1박 숙박함

4/10 - 별로예요

Ted 님, Huntingtown

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was slow,clerk did not tell me where room was located.Most of property was dilapidated.Parking lot had what appeared to be abandon vehicles.I was approached and asked for money as I was getting luggage out of car. Room was dated. TV was horrible,was like watching TV in the 60's, The picture sucked They must have been using an antanae.. Definitely did not have cable! Only good thing I can say is,they did have hot water. Rated it 2 because they had hot water and my car was not broken into..Tear it down...
2019년 6월에 1박 숙박함

8/10 - 좋아요

Catherine

좋아요: 직원 및 서비스, 객실의 편안함
Nice upgrade
I was given an upgrade because the clerk was nice when I asked for first floor. The room needed some repair but check out people were really helpful and I believe they will correct the problem.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Maria Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Motel Worth Checking Out
The Management is much better with the new Manager. The Lobby is more welcoming with more staff members. They have more Staff members who are attention to detail and able to address issues. This place has definitely gone a long way from the past. Worth staying. Thank you everyone.
2019년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing to like. First room I was given was a mess. No sheets and garbage everywhere. The staff was quite irritated that I asked for another room but slowly assigned me another room. This room was dirty and in poor condition with no toiletries. Garbage everywhere in the common areas.
2019년 6월에 1박 숙박함