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햄프턴 인 바이 힐튼 렉싱턴 파크 여행 후기

2.5 out of 5
햄프턴 인 바이 힐튼 렉싱턴 파크
22211 Three Notch Rd, Lexington Park, MD

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 378개 이용 후기 중 188개" "
평점 8 - 좋아요. 378개 이용 후기 중 104개" "
평점 6 - 괜찮아요. 378개 이용 후기 중 38개" "
평점 4 - 별로예요. 378개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 378개 이용 후기 중 23개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Emily

가족 여행
별로예요: 숙박 시설 상태 및 시설
I feel like every time I stay here something in the room is broken. Floor tiles. Missing door in closet. Heat adjustment not working.
2024년 2월에 3박 숙박함
답변 제공: Ebony 님, 2024년 3월 22일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Please let us know if there's anything we can do to make your next stay more comfortable. We hope to see you again in the future. Thank you for choosing to stay with us.

8/10 - 좋아요

Sofia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Ebony 님, 2024년 3월 20일
Thank you for choosing to stay with us. We appreciate your feedback. Please let us know if there's anything we can do to make your next stay more comfortable. We hope to see you again in the future.

6/10 - 괜찮아요

Tammy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was great. The property was older and needed some updating. The beds were so hard. I think this is a Hampton Inn change because so many Hamptons beds are now reslly hard
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Marcia

2023년 12월에 1박 숙박함

4/10 - 별로예요

Jen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Christmas Swim meet
The window shade didn’t work in the room. If I wanted sunlight, I had to roll the curtain and prop it on something like the light shade. Also, bathroom door didn’t lock and front door never full shut properly! Came back to our room several times and door was cracked up!
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 편의 시설/서비스
Beds were Comfortable and the breakfast was enjoyed by our kids.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Alexis

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check-in and checkout process, friendly staff. I will stay here again
2023년 11월에 1박 숙박함

8/10 - 좋아요

Robertson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jorge 님, West Haverstraw

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, Good breakfast
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Eduard

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great, good breakfast. Only problem i had some bugs in the room :-(
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean and nice
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Nicole

2023년 10월에 2박 숙박함

8/10 - 좋아요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Lynda

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Deborah 님, Woodbridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience to the location we were visiting. Clean, comfortable beds. Large TVs and a nice breakfast.
2023년 9월에 1박 숙박함

8/10 - 좋아요

SAILAS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to route 235. My bed sheets were NOT changed NO Explanation given.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fast, friendly and clean!
Super quick and friendly check in. Our room did not have the sofa bed we booked so it was quickly changed with no issue. Room was clean. I could not find an extra pillow or blanket for the pull out but minor inconvenience as I had an extra blanket and used the pillows from the chair. Was only staying one night so not a big deal. Breakfast was great, my kids enjoyed it as well. Great overall experience, would definitely book here again.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Virgilio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pet in some rooms
2023년 8월에 1박 숙박함

8/10 - 좋아요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stsy
Clean, comfortable room. Great breakfast choices. Friendly staff.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Marian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
the stay was good only problem is that our room was next to the elevator. very noisy .
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Therese

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfy pillows and bed after an exhausting day.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Hunter Tristan

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 2박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Zuleima

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Grant

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over flowed toliet
The toilet was clogged after telling staff 3xs about it they still did nothing to fix it told us they were outta rooms the toilet over flowed onto the floor multiple times which we had to clean up i also have a video of it also and because they didn't fix it or move us to another room we had to leave way early just to use the bathroom it really was horrible
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Darrell

2023년 3월에 3박 숙박함

6/10 - 괜찮아요

Andra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 직원 및 서비스
The girl at the front desk didn’t say hi or anything, just asked for id and Pointed out where the elevator was. Same as departure, i said good morning and nothing. The bathroom was female hair all over the floor and a few in the shower
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Jessica

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had booked a room with 2 queen beds. When I checked in and arrived in my room, I was given 1 king bed. I went down to speak with the front desk about my room and they told me nothing can be done. It was frustrating when I booked 2 queen beds and received only 1 king bed.

2/10 - 너무 별로예요

Bradley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for a whole week, never got clean towels or the room cleaned until the very last night and we had to call twice to get that done. Very humid in the rooms, almost wet. Would not stay here again. Room also came with half a roll of used toilet paper and wasn’t clean upon arrival.

2/10 - 너무 별로예요

pierre

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Deux nuits alarme de feux a 4Hrs AM et pas de feux! Et pas si propre comme hôtel très dessue pour le prix!

10/10 - 훌륭해요

Stefanie

2022년 11월에 1박 숙박함

4/10 - 별로예요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The whole place feels like it is run down. For example, the luggage rack I was using was coming apart. Everything looked a little dingy and ill-kempt. Why doesn't Hilton use some of the high price I am paying to spruce up the joint?
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Debbie

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Alicia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was old stinky and out dated for the price. The room had peeling paint chips considering my grand daughter got sick in the room her first night in the hotel. She also has an allergy to dust. The hotel smelled old ,moldy and dusty. The rugs needed to be shampooed. The bathroom had hair in the tub. I had to clean the tub myself. I asked for garbage bags to be put in the garbage can since there were none. I could only get one.This is a part of a hilton hotel it should be removed
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Nicole

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing, and went out of their way to make us as comfortable as possible. We were able to check-in half an hour early, and gave my daughter a snack bag for waiting, which got her excited after a long drive/day. The breakfast was excellent, and the cook even baked fresh chocolate chip cookies and brought them to our room! So kind! The pool was clean and fun for my daughter. There is a good restaurant next door but not anything else within walking distance. The room was clean and comfortable, the bed felt great. We really enjoyed our stay here, my daughter didn't want to leave!
2022년 8월에 2박 숙박함
답변 제공: Tish 님, 2022년 8월 24일
Dear Nicole, On behalf of the entire hotel team, I want to thank you for sharing about your stay here with us . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff for each department as a way of celebrating the great guest experiences we delivered as well as where we can improve. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Rochelle CalhounFront Office Supervisor

10/10 - 훌륭해요

don

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Pleasant one night stay
Nice pleasant staff, 👌 Rooms and Breakfast excellent
2022년 8월에 1박 숙박함
답변 제공: Tish 님, 2022년 8월 24일
Dear Don, On behalf of the entire hotel team, I want to thank you for sharing about your stay here with us . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff for each department as a way of celebrating the great guest experiences we delivered as well as where we can improve. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Rochelle CalhounFront Office Supervisor

10/10 - 훌륭해요

thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was awesome , check in fast and easy, room was clean .
2022년 8월에 1박 숙박함
답변 제공: Tish 님, 2022년 8월 24일
Dear Thomas, On behalf of the entire hotel team, I want to thank you for sharing about your stay here with us . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff for each department as a way of celebrating the great guest experiences we delivered as well as where we can improve. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Rochelle CalhounFront Office Supervisor

8/10 - 좋아요

Karen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay - easy check-in, quiet, decent breakfast options, nice pool, easy parking. Our only complaint is we would've appreciated some more towels/pillows & blankets in our room without having to ask for them, since we booked a space for 4 people and only received those items for 2.
2022년 8월에 2박 숙박함
답변 제공: Tish 님, 2022년 8월 16일
Dear Karen, On behalf of the entire hotel team, I want to thank you for sharing about your stay here with us . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff for each department as a way of celebrating the great guest experiences we delivered as well as where we can improve. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Rochelle Calhoun Front Office Supervisor

4/10 - 별로예요

Zev

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property initially appeared unkept. I asked if they had any disinfectant wipes to clean surfaces and they said no; instead asked if I wanted a 'rag'. I moved to another hotel.
2022년 8월에 3박 숙박함
답변 제공: Tish 님, 2022년 8월 16일
Dear Zev, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The cleanliness of your room and common areas has been shared with our team leaders to ensure this is an isolated incident. Once again, thank you for taking the time to share your experience. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. Sincerely, Rochelle Calhoun Front Office Supervisor

10/10 - 훌륭해요

Shauna

2022년 8월에 1박 숙박함
답변 제공: Tish 님, 2022년 8월 11일
Dear Shauna, I would like to thank you on behalf of our team for the recognition and score according to your experience here in the future with us. Your feedback is always important to us. We look forward to seeing and serving you in the future. Sincerely, Rochelle Calhoun Front Office Supervisor

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a great stay
This is our third time staying at this hotel. We come up every year for national lighthouse weekend. This time was just as good as every time. The staff is always extremely friendly (shout out to Diamond!). The hotel is always clean and the breakfast is great.
2022년 8월에 1박 숙박함
답변 제공: Tish 님, 2022년 8월 10일
Dear Michelle, On behalf of the entire hotel team, I want to thank you for sharing the great experience you had with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback will be shared with the entire staffing team including Diamond; as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Rochelle Calhoun Front Office Supervisor

2/10 - 너무 별로예요

Christina

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
The rates were too expensive on Expedia by $100 more a night. When the actual price was $90 per night instead of Expedia's $200 with taxes and fees!
2022년 8월에 2박 숙박함