외관

홀리데이 인 익스프레스 프린스 프레더릭, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 525개 이용 후기 중 288개" "
평점 8 - 좋아요. 525개 이용 후기 중 166개" "
평점 6 - 괜찮아요. 525개 이용 후기 중 34개" "
평점 4 - 별로예요. 525개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 525개 이용 후기 중 12개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

SHAROL 님, Irmo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff,clean rooms,great hot breakfast!
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 1일
Dear Sharol, We're glad to hear that you had such a fantastic experience during your stay with us! It's wonderful to know that our friendly staff, clean rooms, and delicious hot breakfast all contributed to making your visit a memorable one. Your kind words are truly appreciated, and we can't wait to welcome you back for another outstanding stay in the future!

8/10 - 좋아요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No public transportation, you cannot get Uber or Lyft! Very inconvenient.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 25일
Dear Caroline, What a whirlwind of feedback! Your perspective is greatly appreciated. We understand that the absence of public transportation and ride-hailing services can be quite an inconvenience. While we can't wave a magic wand to summon Ubers or Lyfts, we're always exploring ways to enhance our guests' experiences. Our team is on the lookout for creative solutions to make transportation smoother for everyone. Despite this hiccup, we're thrilled you chose to stay with us and hope the rest of your experience was top-notch. If there's anything else we can do to elevate your next stay, just give us a shout!

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was able to accommodate the handicapped couple we traveled with which was a huge help. They went out of their way to assist and even helped load their luggage when leaving. The front desk and food service was the best. It was even announced when the cinnamon rolls were put out. Very enjoyable stay.
2024년 3월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 18일
Hi Barbara,It warms my heart to hear that you had a great time during your stay with us! Our staff is very proud to make sure that all of our guests, no matter what special needs they may have, feel welcome and encouraged. I'm glad to hear that our staff went above and beyond to help the disabled couple you traveled with by giving them all the care and help they needed during their stay. Our goal is to make sure that all of our guests feel welcome, and your kind words let us know that we're on the right road. We're so glad you liked the food and service at the front desk, especially the cinnamon rolls! We are inspired by your feedback to keep providing excellent service, and we look forward to having you back for another enjoyable stay in the future.

8/10 - 좋아요

Laura 님, Huntingtown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 2일
Dear Laura, Thanks so much for taking the time to share your kind rating. It was a pleasure to have you. Your feedback is really valuable to us, and we are thrilled to hear that your stay at our hotel was memorable. While we would love to learn more about your visit, we recognize that occasionally brevity is required. Rest assured that our team is committed to making your visit an unforgettable experience. We appreciate you taking the time to share your pleasant experience, and we look forward to having you back for a more memorable stay in the future.

8/10 - 좋아요

Osvaldo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 22일
Dear Osvaldo, We were thrilled to see your 4 out of 5 star rating! While brevity can speak volumes, we can't help but wonder what little details made your stay special. Our team is always eager to learn how we can turn a good experience into an outstanding one. If there's anything specific that stood out or any way we can make your next visit a perfect 5, please don't hesitate to let us know. We appreciate your time in sharing your thoughts and look forward to welcoming you back for an even more exceptional stay!

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another good stay at HIE
Great check in. Great breakfast !!
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 18일
Hi Paul,We're overjoyed to hear that your latest stay at HIE was another wonderful experience! It's great to hear that our check-in procedure exceeded your expectations and provided a seamless start to your stay with us. And, of course, what better way to start the day than with a delicious breakfast! We endeavor to create a delicious and invigorating morning feast, and we're delighted to hear that we succeeded. Your favorable comment encourages our team to continue providing excellent service. We can't wait to welcome you back for another unforgettable stay at HIE, where the good times never seem to stop!

8/10 - 좋아요

ben

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 11일
Hi Ben,We're thrilled to learn about your overall positive stay with us! A rating of 8 out of 10 speaks volumes, and we're delighted that you had a great time at our hotel. Your satisfaction is of utmost importance to us, and we're glad we could meet your expectations during your stay. Your feedback is highly valued, and we appreciate the strong rating you've given us. If there are specific highlights or any additional comments you'd like to share, we would love to hear them. We eagerly anticipate the opportunity to welcome you back for another wonderful experience in the future!

10/10 - 훌륭해요

Cherlyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 12일
Hi Cherlyn!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay!
Good location with lots of amenities nearby. Breakfast staff was very friendly and helpful!
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 22일
Dear Angela, Delighted to hear you had a fantastic stay and rated us a perfect 10! It warms our hearts to know that our prime location and the abundance of nearby amenities added to the enjoyment of your visit. Our breakfast staff takes pride in providing a friendly and helpful experience, and it's fantastic to see their efforts reflected in your feedback. We can't wait to welcome you back for another outstanding stay filled with comfort and warmth. Until then, safe travels and many thanks for sharing your positive experience with us!

8/10 - 좋아요

Naciah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 13일
Hi Naciah,A fantastic four out of five stars – thank you for choosing our hotel! Your rating speaks volumes, and we're delighted to have left a positive impression on your stay. While we would love to hear more about your experience, we're overjoyed that you had a great time with us. Your satisfaction is our ultimate goal, and we look forward to the privilege of hosting you again soon for an even more memorable stay.

8/10 - 좋아요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly.. pool nice and clean. Our rooms were clean. Breakfast was delicious. Bathroom was nice but tub had what looked like a little mold on wall near ceiling and you can tell bathroom had been updated at some point but wasn’t done very well.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 28일
Hi Marcia!We're overjoyed to hear about your positive experience during your recent stay with us! Your kind words about our friendly staff, sparkling clean pool, and delicious breakfast truly warm our hearts. We appreciate your keen eye for detail, and we apologize for any inconvenience caused by the minor imperfections you noticed in the bathroom. Rest assured, we're committed to ensuring every aspect of your stay exceeds expectations, and your feedback will certainly guide us in our continuous efforts to provide an even more exceptional experience.

4/10 - 별로예요

joe

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 20일
Dear Joe,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize that your experience fell below expectations, as indicated by the 4 out of 10 rating. We understand that you chose not to provide specific comments, but we want you to know that your satisfaction is our top priority. We take all feedback seriously and would appreciate any additional details you can provide regarding the issues you encountered. Our team is committed to addressing and resolving any concerns to ensure a more positive experience for you and future guests. Your insights are invaluable to us, and we hope to have the opportunity to welcome you back and exceed your expectations.

10/10 - 훌륭해요

michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjyed my stay
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 17일
Hi Michael!We're absolutely thrilled to hear that you had such a fantastic experience during your stay with us! A perfect 10 out of 10 rating truly warms our hearts, and we're delighted to have exceeded your expectations. It's our mission to create memorable and enjoyable moments for our guests, and knowing that we hit the mark for you brings us immense joy. Your positive feedback motivates our team to continue delivering exceptional service and maintaining the high standards we strive for. We appreciate your kind words and look forward to welcoming you back for another outstanding stay in the near future.

4/10 - 별로예요

Elizabeth

가족 여행
좋아요: 청결 상태, 객실의 편안함
Noise
Check in was smooth and accommodating. Service was great except for last night 11/11. There was a very loud party in room next door (We were room 127). Our walls virbated from the bass! At 9pm my son asked the guy at the front desk what time the party would end because my toddler was struggling to fall asleep as was the baby across the hall. The front desk told him the party is over at 10 and everything would end. At 10:15 we again asked if they would soon be done. The guy said, "I don't know. They (the partiers) aren't leaving." He DID offer to move us to a new room but this was not going to work for us. I get people can reserve space for parties but the noise was nearly unbearable. If there is a quiet time/end time for loud music, then please enforce.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 13일
Dear Elizabeth,Thank you for sharing your feedback with us. We're pleased to hear that your check-in experience was smooth, and we appreciate your kind words about our accommodating service. However, we sincerely apologize for the disturbance you encountered during your stay, particularly on the night of 11/11. We understand the frustration caused by the loud party next door, and we regret any inconvenience it may have caused your family. We take your concerns seriously, and we will certainly address the need for better enforcement of quiet hours. Our team is committed to ensuring a peaceful and enjoyable stay for all our guests, and we appreciate your understanding. Should you choose to stay with us again, we will do our utmost to make it a more pleasant experience.

10/10 - 훌륭해요

Jasmine

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Jasmine,Thank you for giving us a perfect rating! We are thrilled to hear that you had a wonderful stay with us. Should you have any future plans to visit, we would be delighted to welcome you back and ensure another enjoyable experience.

4/10 - 별로예요

Connie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sweaty smelling room
The room smells like sweat. AC not working effectively. Front desk is impatient and trying to get you off the phone asap.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 30일
Dear Connie,We truly appreciate your feedback and apologize for the experience you had during your stay. We're sorry to hear about the issues with the room's odor and the AC. Your comfort is our top priority, and we'll immediately address these concerns with our housekeeping and maintenance teams to ensure a more pleasant experience for future guests. As for the service, we sincerely apologize if our front desk staff did not meet your expectations. This is not the level of service we strive for, and we'll provide additional training to ensure our team is patient and attentive. We hope you'll give us another chance to make your stay truly enjoyable in the future. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

Anuarth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Anuarth,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Amanda

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello Amanda,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 - 훌륭해요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what we needed
The hotel staff were very friendly and welcoming. The lady working the breakfast room in the morning was very sweet and helpful. Our room was clean and comfortable. We had a great stay overall and would stay again if we’re in the area.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 18일
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

8/10 - 좋아요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 12일
Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 7일
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

8/10 - 좋아요

Harold

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Someone set off the fire alarm accidentally in the hotel at 6:30 am. Very startling and unnecessary. Potato tots at breakfast were dry.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 5일
We apologize for the early morning disruption caused by the fire alarm. Your feedback is valuable, and we'll work to improve the alarm system's sensitivity to prevent such incidents in the future. We also appreciate your input on the breakfast items and will make sure to monitor their quality. Thank you for bringing these issues to our attention.

10/10 - 훌륭해요

Vanessa

2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 22일
Dear Vanessa, Thank you for the perfect rating! We're delighted that you had such a wonderful experience with us. Your satisfaction means the world to us, and we can't wait to host you again in the future. If you ever have any suggestions or need anything during your next stay, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 - 훌륭해요

Rochelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never Disappoints
I've stayed at this hotel several times and it remains my first choice. All the staff are friendly and helpful. During this stay the microwave oven wasn't working right. It was resolved (the cord wasn't all the way in the outlet and in a place I'd never be able to check) and there was no issue about needing to have maintenance look at it...at my convenience. I had added an additional night, prior to my original two nights and the reservations were "blocked" so I could be in the same room for the combined stay. The only negative I've ever had was over the pool. This time, the pool looked much more inviting. The water is a green tint but looks very clean. I went for a swim and the water was warm! The breakfast is better than ever, so many options! Make your own waffles, oatmeal with different items to add, rolls, breads, muffins, cereal, yogurt, fresh fruits and hot foods (eggs, bacon, biscuits and sausage gravy) juices or water. The shower heads are an instant massage... got to get one. The hotel is minutes away from shopping, places to eat and within close access to more than one Chesapeake Bay beaches. The city has an aquatic center, movie theatre and there are nearby nature centers along the main Route 2/4.
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 31일
Hi Rochelle, Thank you for your kind words and continued loyalty. We're delighted to know that our friendly staff, convenient amenities, and breakfast options have contributed to your positive experiences during your stay. We're always here to provide a comfortable and enjoyable environment for our guests, and we appreciate your feedback about the pool and shower heads. Your feedback helps us continually improve and enhance our services. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Walking into the room smelled fresh and clean and looked absolutely beautiful! Very clean, friendly staff, and easy parking, oh and reasonably priced!
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 28일
Dear Karen, Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay. It's great to know that you found the property beautiful, the room fresh and clean, and the overall atmosphere welcoming. We're glad you had a positive interaction with our staff and found the parking convenient as well. Your feedback is truly appreciated. If there's anything else you'd like to share or if you have any further comments, feel free to let us know. We're excited to welcome you back for another fantastic stay in the future!

10/10 - 훌륭해요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The morning breakfast buffet was delicious! Everyone on staff was kind and helpful.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 20일
Hello Kristen,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and your comments about our breakfast. I hope you will return to enjoy a memorable and exceptional experience.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel! Staff was amazing
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 14일
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 - 좋아요

Naeem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 10일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 - 훌륭해요

Elissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff all around. Clean. Pleasant. Great location. Quiet.
2023년 8월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 10일
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

4/10 - 별로예요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 7일
Dear Robert, Thank you for your feedback and for rating your experience with a 2/5. We apologize for falling short of your expectations during your stay. Your input is important to us, and we're committed to addressing any issues you faced to improve our services. If you would be willing to share more details about your experience, we would greatly appreciate it. We hope to have the opportunity to provide you with a better stay in the future.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Cleaning!
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 3일
Thank you for your recommendation and welcome back! I’m glad you find our cleanliness and modern accommodations pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

4/10 - 별로예요

Taniqua

2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 3일
We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

6/10 - 괜찮아요

Kimberley

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 30일
Hello Kimberley,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Michael 님, St Petersburg

2023년 7월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 15일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 - 훌륭해요

It's

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Holiday Inns are always a hit for me and my family. I love hotels that have things near by such as eateries, grocery stores and more. Even though they are close the area is not congested. There is a Dunkin’ literally across the lot. Everything was clean and well kept. Check in was a breeze booking from Expedia and I had no issues. Breakfast was hot and ready and check out was a breeze. Will definitely return when in need.
2023년 7월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 25일
Dear Valued Guest, Thank you for your fantastic review! We're thrilled to know that you and your family had a wonderful experience at our Holiday Inn. It's great to hear that you appreciated the convenient location with nearby eateries and stores without the congestion. We take pride in maintaining a clean and well-kept environment for our guests. We're delighted that your check-in and check-out processes were seamless, and that you enjoyed the hot and ready breakfast. We can't wait to welcome you back on your next visit. Your satisfaction is our priority, and we look forward to providing you with another enjoyable stay soon!

10/10 - 훌륭해요

Debora

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 24일
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay.
2023년 7월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 19일
Dear Carlos, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great staff..!!
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 10일
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My hotel stay was awesome.
2023년 6월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 30일
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

8/10 - 좋아요

Zaire

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Our stay was great. The location was fine as there are many food places nearby. We were there for Chesapeake beach & water park which are both about 20 mins away (hotels closer were booked up). Staff was very professional and helpful. We had an issue with the toilet, they got it fixed immediately! I appreciated the urgency. The pool could be jazzed up more but the water was warm which my kids definitely enjoyed. I would absolutely stay again for quick weekend trips. 7/10 recommend.
2023년 6월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 28일
Hello there, Zaire. Thank you for your feedback. We are delighted to learn that you enjoyed your stay with us. We are thrilled that our location worked out well for you. We can't thank you enough for recognizing the dedication of our staff to offer you excellent customer service. However, we are sorry if you had concerns with the toilet, which we promptly resolved. We appreciate your comments on the pool, and we would love to see you again soon.

10/10 - 훌륭해요

Lynn

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 16일
Hello Lynn,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 - 훌륭해요

MARGARET 님, MERIDIAN

2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 10일
Thank you for your recommendation and welcome back! I’m glad you find our cleanliness and modern accommodations pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

10/10 - 훌륭해요

jae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 19일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 - 훌륭해요

Hanan

연인과의 여행
좋아요: 청결 상태
Good service nice staff
2023년 6월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 14일
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 - 훌륭해요

Monique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 13일
Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 2일
Hi, Daniel. We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 - 훌륭해요

Jenny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not much to do in this area.
2023년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 1일
Hello, Jenny. We appreciate your review and recommendation. I'm delighted to know you had a wonderful stay with us. Please find a reason to visit us again soon.

10/10 - 훌륭해요

Shema

좋아요: 청결 상태, 숙박 시설 상태 및 시설
From the Continental breakfast to the Staff everything outstanding.
2023년 5월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 5월 31일
HI, Shema. Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

8/10 - 좋아요

Leonard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People working there were very helpful. Breakfast was very good also. Nothing to my knowledge was poor, very nice place too stay and will stay again.
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hi Leonard,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon

4/10 - 별로예요

Juliet

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 21일
Hello Juliet,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.