고급 침구, 책상, 암막 커튼, 다리미/다리미판

라 퀸타 인 & 스위트 바이 윈덤 렉싱턴 파크 - 패턱센트 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 348개" "
평점 8 - 좋아요. 1003개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 166개" "
평점 4 - 별로예요. 1003개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 88개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great quiet place, good breakfast
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

nader

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice spot for in and out
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Glenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always stay here for Honda Day event yearly and now with the renovations, it’s even better!!! Great breakfast too!!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

wilhelmina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and lobby was overall beautiful. There is remodeling taking place. 5 stars until completion.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nicolas

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Sharaze

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Dereck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Elijah

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place is under construction and rooms were pretty dirty. Set a towel on the bathroom floor and when i picked it up the bottom was black.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Clayton

좋아요: 편의 시설/서비스
Good place to stay!
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Keisha D

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was great. Unfortunately we woke up to ants on dresser in our food and the toilet seat was broken. I did inform staff and they offered to fix however we were leaving next day.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable & quiet. Good hot breakfast!
2024년 3월에 2박 숙박함

4/10 - 별로예요

Dora

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bugs, dirty in bathroom
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am very sorry that the room was not up to standards. I will bring the issue of cleanliness to housekeeping to ensure that it does not happen again. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Everything was well presented and thoughtfully designed
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

8/10 - 좋아요

Marpu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, convenient location . Rooms were clean and updated. Staff were helpful, when needed.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

4/10 - 별로예요

Jason

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The lobby and elevator were in terrible condition (possible renovation underway?). Room smelled like old fish. Staff was courteous.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am very sorry that there were disruptions during your stay. I am sorry for any disturbances that occured in the lobby, they were finishing up a few last details. I am also very sorry about the issue with the room, housekeeping are aware of the issue and are working on ensuring it does not happen again. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend of January 13 and 14, 2024
The room was clean and comfortable. The only part that wasn't acceptable was the drunk woman in the hall in the middle of the night yelling and banging on a door, which caused a dog to bark. Needless to say, we will be hesitant to book there again.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 20일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am very sorry that there were disruptions during your stay. We want to ensure that things like this do not happen again, and we have since addressed the issue. The guest who was causing issues was asked to leave. We take matters like this very seriously and we are truly sorry. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Latonia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 20일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

2/10 - 너무 별로예요

Patrice

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room was okay. Not the cleanest and wasn’t stocked well. Whoever is running the hotel has terrible customer service, just wants people to waste their money. Front desk staff is nice .
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 1월 12일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. Thank you for the valuable feedback on the issues with the rooms. I will work with the head housekeeper to ensure that this issue is resolved and does not happen again. I am sorry that you were met with poor customer service as well. This issue will be address as well. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Jose 님, Freeport

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is OK for an unplanned stay. The bed linen and bathroom were spotless. Liked the more than one secured access doors to the building. The front desk representatives were very friendly and professional. The dirty TV remote control, the noisy heater and the dingy elevator were some of the negatives that stucked to my mind.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 12일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I will let both housekeeping and maintenance know about the issues in the room to ensure that it get addressed. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Rafal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
our 4th visit and every time it gets better! first it was the breakfast then they worked (renovation) now breakfast again and renovation is nearly done & it shows! but above all else the people ARE GREAT Farhan WAS AWESOME! thank you we come often and have no need to stay anywhere else!
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 6일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

10/10 - 훌륭해요

Victor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business trip
It was a very clean room and very comfortable
2023년 12월에 7박 숙박함
답변 제공: GM 님, 2024년 1월 6일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

8/10 - 좋아요

JAMES

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice. The clean was really nice, the breakfast was very good. Only complaints were they are doing renovations on the site and the elevator was out of service.
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! I am sorry about any disturbances that the renovations may have caused. We are almost done and look forward to offering better services and products to our guest. I am also sorry about the elevator, we have been working close with the techs and will have it up and running soon.Thank you for choosing us, and we hope to see you again!

6/10 - 괜찮아요

Bill

좋아요: 직원 및 서비스
The bathroom faucet was loose even though it was new. The exhaust vent in the ceiling in the bathroom was very, very dirty. Even though the facility was being remodeled, the elevator was out of order and the steps has loose stair tread that are loose where someone could trip and fall.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 10일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry that the sink was loose, I will have maintenance fix the issue. Though the rooms are mostly done, we do plan on going back through and fix any of the issues that still persist, such as this. I am also sorry about the vent, I will speak with housekeeping to address the problem. And the back stairwells are due to be done soon. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Ken

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Avoid this hotel if you want quality and security!
We had high expectations for our stay; sadly these were dashed. Upon arrival, the front lobby was absent of any furnishing with exception of the desk for check-in. Huge refurbishing was ongoing but we had not been previously informed. We nearly missed finding the hotel because of a lack of signage. We had requested an accessible room but what we were given was not that. The fridge was nasty and had to be cleaned out. The closet had what the lady at the front desk said looked like dog poop. The tub was extremely slow draining and there were no hand-holds. Television was not connected to cable or anything else for that matter. I could go on. We stayed two nights, but we were given a 15% discount because of these issues for one night only. Overnight, the back doors to the hotel were NOT locked (we checked both) so anyone could have gotten into the hotel to initiate mischief or worse. We did not feel safe, and we could not enjoy our stay. We will most definitely never stay at that hotel again nor will we consider other La Quinta Inns in the future. This used to be a good brand, but over the past few years we have noticed the quality sliding. It is a shame.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 3일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry that the lobby was not furnished yet, we are finishing up and will have furniture soon. I am sorry that there were several issues with your room. I have addressed the issue with the closets with housekeeping and made sure they are paying closer attention to them when cleaning. The discount offered was for both nights, I am sorry that was not conveyed properly. We are aware of the issue with the back door and are working on fixing it. We have someone at the front desk at all hours who is responsible for watching the cameras and ensuring that everything is in order throughout the night. I am sorry that the room you were assigned was not the correct type. I will look into the matter to see why this happened. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The new upgrade to the building is going to be great for the local people.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 7일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

8/10 - 좋아요

Fransual 님, California

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great for the breakfast provided, but the hotel was doing renovation and on the day of checkout the elevator was out of service.
2023년 10월에 23박 숙박함
답변 제공: GM 님, 2023년 11월 7일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! I am sorry about the elevator not briing in service during checkout. The issue with the elevator was unexpected and we reached out the techs to address the problem. Thank you for choosing us, and we hope to see you again!

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 30일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

4/10 - 별로예요

CODY

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is undergoing a remodel and while there are some nice parts of the rooms, there are still a lot of issues. In my room there were several lights that didn't work, power chords jumbled up next to the bed, white stains on the curtain, and missing screws form the security latch on the door. Several safety issues to: exterior doors didn't latch, masking tape covering fire alarm, tape covering hallway smoke detectors
2023년 10월에 4박 숙박함
답변 제공: GM 님, 2023년 10월 30일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. Thank you for the valuable feedback on the issues with the rooms. I have updated both management and maintenance about the issues so that they can promptly be addressed. We are on the last parts of renovations and I am sorry that these things were overlooked. The plan is to inspect all rooms thoroughly before renovations are officially done to ensure that everything is taken care of. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Undergoing remodeling in the fall of 2023. Remodeled rooms are clean and comfortable. Breakfast was acceptable. Room rate was reasonable. Question yet to resolve on pet surcharge.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 7일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!I will look intot the matter regarding the pet surcharge, sorry for any issues this may have caused.

8/10 - 좋아요

Rhonda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 24일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

2/10 - 너무 별로예요

Judith

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
disappointment
Looked for dog friendly hotel; when I checked in, there was a $25/day additional fee plus $250 deposit. I was NOT prepared for this. Hotel is under construction/renovation. No chair, phone, checkout info, sugar and spoons for coffee, "do not disturb" signs for door. The "free" breakfast was okay. Coffee urns in lobby used for breakfast time, so not available to those not going to breakfast.
2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 23일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry if the renovations caused any disturbances during your stay. We are almost done and look forward to offering better products and services to our guests. I am also sorry that the pet deposit and fees were not mentioned to you before check in. I will look into the matter and see why that happen. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Renovations are under way but still enjoyable. The guy taking care of the breakfast did a wonderful job of keeping up with food and cleaning up.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 23일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry if the renovations caused any disturbances during your stay. We are almost done and look forward to offering better products and services to our guests. I am happy to hear you were still able to enjoy your stay and that breakfast was wonderful. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run down under massive renovations so we didn't stay. Front desk person excellent and understanding.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Brad

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is under construction, which affected parking, missing ceiling tiles on lobby and other places, our room looked recently refreshed but the work was sloppy, bathroom faucet handle came off in my hand and the toilet seat was falling off... and our smoke detector was on a shelf in the closet instead of installed in the room. We'll pick a different place during our next stay. At least the counter was nice and helpful recommending a place to eat.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 23일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry if the renovations caused any disturbances during your stay. We are almost done and look forward to offering better products and services to our guests. I am sorry about the availability of parking due to the renovations. I am also sorry about the issues with the room you were assigned. I will be looking into the matter and to see why those things were not installed properly. This feedback is valuable to us because it helps us improve. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 23일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

4/10 - 별로예요

Micah

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is undergoing renovation, which I understand. But, staff was uncaring. Room phone was not even connected. Internet wifi did not work. No room service even though room only had one set of towels on initial check in. Room furniture was not comfortable.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 18일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry for any disruptions that renovations caused. We are almost done and look forward to offering better products and services to our guests. I am also sorry that your room was not cleaned during your stay, housekeeping at this time is by request only. I will remind the front desk to inform all guest. I am sorry if the staff were not friendly, this is an issue we take seriously and I will be looking into. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Gary

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we pay full price for a motel room we dont want to come in to a full reservation going on with sheetrock dust everywere.rooms should have been half price and let people know that all that work is going on so we can make a better decision about where to stay
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 15일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry for any disruptions that renovations caused. We are almost done and look forward to offering better products and services to our guests. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

sam

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
visit was fine during your remodeling
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 13일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

2/10 - 너무 별로예요

Kelly

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 23일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Russell

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was doing renovations. Our room was very clean! The staff that we did interact with were very friendly and polite. The construction worker during the day were also friendly and polite. I believe there are some homeless that are staying there that did bug some people. This same person asked for a cigarette every time she saw my wife or I. After telling her a few times that I don’t smoke she called me rude. I will stay there again.
2023년 9월에 5박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry if the renovations caused any disturbances during your stay. I am also sorry that you were approached outside by another guest. I will remind my staff to keep a better eye on what is going on outside. And ever in the future that it happens again, please let the front desk know so that we can address it. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Mary

가족 여행
Nice place
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Clean but Uncomfortable.
Stayed for a night for our anniversary. The room was clean and bathroom was very nice. Sleeping was terrible. The mattress was absolutely awful to the point that I got more sleep on the floor with a comforter. It felt like a terrible mattress that comes with a cheap camper. The walls/doors are also very thin, as we could hear absolutely everything going on around the room. This was not as much as a bother as the bed though. I debated whether to sleep in our truck or not but settled on the floor instead. The staff was pleasant although the elevator was having issues so my 8month pregnant wife and I had to take the 3 flights of stairs instead.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 24일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry that the bed was uncomfortable, I will let management know that the new mattresses are having some issues. I am also sorry about the elevator, we have someone coming out to look at it and to figure out what the issue is. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Mitchelle

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 24일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Erik

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No gym..floor wasnt done..overpriced for junk
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 22일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that the gym was not available during your stay. We are undergoing renovations and the gym is in the process of being expanded. We look forward to this upgrade and offering more to our guest. I am also sorry about the floor not being done, certain sections of the hotel are being replaced with new carpet and tile. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

David 님, Frederick

반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
I have stayed at this La Quinta a half dozen times over the years and this will probably be the last time I come here. As others have mentioned, there is a large construction / remodel project going on out front and a portion of the parking spaces are taken up with construction bins and equipment. The hotel never mentioned it in their adds. One of the nice things about this location used to be the paved bike trail and picnic area behind the hotel. It was perfect if you were travelling with your dog or children. Now it is a hang out for the local riff raff and shady types. I was approached by a 6 foot tall panhandler asking for beer money and that was something that had never happened during my previous visits. There are other hotels across Route 235 that I can stay at and I will probably go to one of those next time.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 21일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. I am sorry for any disruptions that renovations caused. We are almost done and look forward to offering better products and services to our guests. I am sorry that you were approached outside. We are looking into getting a fence for that back area to ensure that no hotel guests are lingering around the area. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Russell

2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 21일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

bonna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the renovation done, staff gave me an upgrade, clean and spacious
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 18일
Thank you for taking the time to offer your feedback, we value what you have to say. We are happy to hear that you enjoyed your stay! Thank you for choosing us, and we hope to see you again!

8/10 - 좋아요

Lee

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 8일
Thank you for taking the time to offer your feedback, we value what you have to say. I am sorry that there were issues with your stay. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Benjamin

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Solid, good value
I thought it was nice for a reasonably priced hotel. The desk clerk was particularly helpful answering all my questions and helping me track down a bottle of water. In terms of cleanliness -- the lobby and halls feel kind of so/so, but the room itself was no problem. It seemed like they did a perfectly fine job cleaning the bathroom and the area near the bed.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 18일
Thank you for taking the time to offer your feedback, we value what you have to say. I am happy to hear that the front desk clerk was helpful. I am sorry about the lobby and the hallways and if they were not up the standard. I will work on addressing this issue. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.