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더 웨스트필드 인, BW 시그니처 컬렉션 여행 후기

2.5 out of 5
더 웨스트필드 인, BW 시그니처 컬렉션
435 North Avenue W, Westfield, NJ

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 506개 이용 후기 중 245개" "
평점 8 - 좋아요. 506개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 506개 이용 후기 중 65개" "
평점 4 - 별로예요. 506개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 506개 이용 후기 중 8개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Timothy

출장 여행
좋아요: 청결 상태
Small and awkward.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kirk

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Charmaine Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful choice
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a small, well-kept property with very nice rooms, a good complimentary breakfast, and is walkable to many restaurants and shops. It's also relatively close to Newark Airport.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel and its amenities were thoughtfully designed. I appreciated but hadn't expected the lovely bathrobe(s) that were supplied. This nice surprise included a lovely welcome from the lady at the desk. I will definitely stay there again when I'm in the area. I'm a woman traveling alone so I really liked the covered and well lit parking area adjacent to the hotel.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was beautiful! Easy walk to many restaurants and shops.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

John

2024년 1월에 1박 숙박함

8/10 - 좋아요

maureen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady who works the breakfast bar was an awesome worker. She was constantly refilling the food and keeping it clean.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Nadezda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was really friendly
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in Westfield
Beautiful, clean, quiet hotel. Very comfortable stay.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Arthur

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Over $200 a night and no services, no help with bags . Breakfast good the first day then less.
2023년 12월에 3박 숙박함
답변 제공: Bianca 님, 2023년 12월 29일
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Heater did not work in my assigned room. It took 40 minutes to get me into another room.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Back again after 4 years and like the refurb. All staff were very helpful, room was large. Only gripe was the wine fridge - I prefer the old fridges that were better for storage. The wine fridge was also so noisy that we had to turn the temp up high to stop it making a loud noise all night. Tip - ask for a room on third floor so you don't get noise from upstairs.
2023년 11월에 4박 숙박함

8/10 - 좋아요

Gregory 님, Weston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large rooms for the size of the hotel. Rooms were updated and in good shape. Though I did not have the breakfast in the morning, my friends said they a decent spread.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Angela

좋아요: 청결 상태
별로예요: 직원 및 서비스
The room was fine, but I would not book this hotel again. I arrived early for my room after traveling since 4am, to be told by the receptionist that "Check in is at 3," nothing else offered. I suggested she could at least hold my bags as I had a full schedule of events that afternoon, which seemed like an inconvenience to her, and had to ask more than once if there was a bathroom where I could freshen up, which I was finally directed to. At checkout, I was waiting for my uber when another guest arrived, and was told by the same receptionist that "Check in is at 3 but we can get you a room now. No charge for early check in," and he was accommodated right away. Not sure what was going on there, but shouldn't all guests be treated the same? Even if no room was available, why did I have to advocate for basic service like holding my bags and access to a restroom? Also- plumbing was backwards in the shower- turning the knob to hot gets ice cold water.

8/10 - 좋아요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Russell

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is not a hotel we will be back to. Terrible customer service and place falling apart. When we first got there, there were no rooms ready or available. OK, no problem. I understand, but the receptionist behind the desk was rude and unfriendly. Normally I wouldn't even have written about it but when we got to the room, well, it was falling apart. When taking a shower the handled to shut the water on and off and control temperature fell off. When my wife was attempting to apply makeup and adjust the makeup mirror it fell out of the wall. The shower door wouldn't stay closed while taking a shower, and when we brought this up to the front desk all they said was a half hearted sorry but couldn't do anything about because it was the weekend. BEWARE. DO NOT STAY HERE!!!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was extremely pleased with my room, very spacious and comfortable. The complimentary breakfast was better than most. Parking was a little tight - the actual spaces and size of parking lot, but on the whole, I was very happy with my stay.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at the Westfield Inn 2 or 3 times in 1990s; liked it then. Recent renovations left the feeling of a small, welcoming hotel intact, also everything (room, hallways, breakfast room, entry/concierge room on 1st floor) felt and looked to me current; clean, contemporary, stylish bathrooms and bathing supplies (hair and body cleansers, towels), pillow top beds. etc. I could ell instantly that entry/concierge room looked familiar yet had been updated. Again, clean, fresh, but no sense of anything just done in slapdash manner. Everything carefully planned and done in renovations/updates. Good breakfast in a comfortable, modern breakfast room. Selections for any food choice or requirements (omnivore, vegetarian, gluten free, vegan). And of course waffle maker and freshly prepared food brought out if anything ran low. Pleasant and unobtrusive staff available, efficient. Good hotel within walking distance (zero to six blocks) of a downtown that has and continues to change from the 1990s: Vibrant town, shops. Cuisines from around the world; personal care, growth, training; most open, others with "approved permits" in window almost ready for business. Exciting town, but still retains small-town character. Good stay.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Helen 님, Maplewood

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay and would highly recommend this property. Clean, spacious, modern rooms, convenient layout. The hotel staff are great, especially those team members who work at breakfast -- everyone in the breakfast room was extremely friendly, kind, and professional, and made guests feel welcome. Also, the hotel is in a very convenient location in town. Thank you!
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

sharon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable bed. Room was big and clean. Addams tavern close by great food and walkable
2023년 10월에 1박 숙박함

8/10 - 좋아요

Janette

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Our go-to place to stay in Westfield
It’s our go-to place in Westfield. It’s an old hotel that lacks any charm or quality repairs or maintenance. No pool, hot tub, or gym. The recent remodeling of the rooms is ok but nothing is squared or level. But there’s nothing icky about it and everything is always clean, the staff are nice, plenty of parking, and it’s within walking distance of downtown. We’ve tried AirBNB in town and we’ll always go back to this place.
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Todd

Convenient location, but price to stay is not worth it based upon the quality of the property. 2 star hotel
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Terri

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Comedy weekend ending on a note.
By the end of our stay we realize that there were bed bugs in the bed my daughter was sleeping in. We told front desk who said they can do a report. We havent heard back from hotel, on what their findings were on the room. No refund, no comp, nothing in the mail or a call. We were offered to changed rooms but since we were leaving early morning Monday 4am, and realized the bites at 8pm sunday we weren't planning on sleeping anyway. We were with a group for a comedy weekend and that was running until 11pm.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Noah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything

8/10 - 좋아요

Rita

2023년 8월에 1박 숙박함

8/10 - 좋아요

Rita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Zimmer
Sehr schön renoviert, leider etwas hellhörig
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lorraine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could have used a hook in the bathroom.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Patrick 님, Key West

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very nice boutique hotel!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenient, clean and safe
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Matt

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helpful staff and clean property!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Eduviges

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo excelente
2023년 6월에 2박 숙박함

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Rosalie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice location. Town beautiful and transportation by train to New York City !
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Claudia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No safe, no mini refrigerator (actually a wine cooler!?) Our bathroom was was terrible! The toilet seat had no lid, it was open all the time. Disgusting! Shower had no curtain, just a very short shower liner and water went all over bathroom floor. There was no FAN nor window in bathroom for ventilation, stayed hot and it smelled. We took pictures if needed. Definitely a 2-3 star hotel. For the amount of money paid (almost $ 250/night …
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Harry

I made a mistake on the days. I had never used your platform and and pressed accept by accident. Grrrr
2023년 5월에 1박 숙박함
답변 제공: Bianca 님, 2023년 5월 19일
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Cute little inn!
Only a two night stay, but it was a super cute hotel. All amenities in the room and a neat little shop at the front desk just in case you need any late night snacks. Breakfast was great, on 2nd floor. Would stay here again when we come back to NJ!
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Farid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Local t shops & restaurants.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

8/10 - 좋아요

william

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Kevin Terence

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location and the town is fantastic.
2023년 4월에 3박 숙박함

6/10 - 괜찮아요

Holly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was pretty horrible. Microwaveable omelette and frozen pancakes that were as hard as cardboard. Watered down coffee. The laundry machine was broken for the entire stay. The staff were all wonderful and helpful and the hotel was clean.
2023년 3월에 17박 숙박함

10/10 - 훌륭해요

Bradley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay close to the train, and quiet rooms.
2023년 3월에 1박 숙박함