Came to Cleveland for a family trip. Check in was fine. No thrills, so don't come here expecting free breakfast, etc. Front lobby is closed between 11 pm and 8 am. If you don't show before 11 pm, they cancel your room.
Our first room was disgusting. Beds were made, but there was hair everywhere, food on the tables and it smelled. Clearly had not been cleaned. Called front desk, lady was very nice and she gave us a new room.
New room was much better. Very outdated (funiture, carpet, curtains) and still weird smells. Beds were comfy, looks like bathrooms and kitchen have had some updates.
Sunday morning, we had somone doing work outside our bedroom window. Kind of weird, you would think they would wait until after 11 when we check out.
Not sure I would go back, but I did love the layout and extra space for 5 people.