외관

베스트 웨스턴 바이유 인 여행 후기

2.5 out of 5
베스트 웨스턴 바이유 인
9008 Westbank Expy, Westwego, LA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 417개" "
평점 8 - 좋아요. 1000개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 126개" "
평점 4 - 별로예요. 1000개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 81개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
모텔 수준의 호텔
저렴한 호텔이지만 베스트웨스턴이라 기대가 가졌으나 전반적으로 모텔에 가까운 수준. 아침 식사가 제공되는 것이 장점. 1층에 투숙하면 2층의 발소리가 들릴 정도로 소음에 취약.
2022년 5월에 2박 숙박함
답변 제공: General Manager 님, 2022년 6월 12일
We apologize for the footsteps above you, we do our best to keep guest noise to a minimum. Glad you liked the breakfast, sorry you had any issues with your stay. We hope you stay with us again soon.

2/10 - 너무 별로예요

nam

2021년 9월에 1박 숙박함

8/10 - 좋아요

Mary

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This property was fine because it was close to the venue. It was small but suited our needs
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Mary,Glad to hear that our property met your needs during your visit, especially given its proximity to the venue. While we may be smaller in size, we strive to provide a comfortable and convenient experience for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future!

8/10 - 좋아요

Erica

가족 여행
별로예요: 숙박 시설 상태 및 시설
I really liked how close it was to the Alario center we played at. It was conveniently close. The only thing that I was not to happy about was our sink drain wasn’t working correctly and our toilet seat was broken. We had to get up and go to an early morning volleyball tournament so by the time we got back up the hotel on Saturday, maintenance was gone we were told. I did inform the staff up front and was hoping to get a small discount but all I was told was “Thanks, I’ll notate that.” I think for the price we paid that some type of discount should have been applied. Also the sheets were a little dirty. Maybe one suggestion moving forward, is leaving a couple of toilet paper rolls instead of one. We had to ask the front desk 2x for toilet paper. Good location like I had mentioned above for our tournament. Thanks again.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Erica,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

pablo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Pablo,Thank you for your kind words! We are glad you enjoyed your time at our hotel. Providing a pleasant experience for our guests is important to us, and we appreciate your feedback. We hope to have the opportunity to welcome you back again soon!

10/10 - 훌륭해요

Kame

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Kame,Thrilled to hear that you had a great experience during your stay with us! Providing excellent service and a comfortable environment for our guests is our top priority, and delighted that we were able to meet your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back again in the future!

8/10 - 좋아요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 28일
Hi Natalie,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your rating and hope to see you again to deliver you a 5-star experience.

8/10 - 좋아요

Sonya

좋아요: 청결 상태, 직원 및 서비스
I like the friendly staff. Particularly Debra. She made me feel comfortable and welcomed.
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Hi Sonya,Thank you so much for the lovely review about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!

10/10 - 훌륭해요

Leah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 14일
Hi Leah,Thank you so much for the wonderful 5-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!

10/10 - 훌륭해요

Leah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was exceptional. They were very kind, helpful and knowledgeable about the area. Breakfast was the perfect start to the day with hot and cold options. Again the staff kept everything well stocked, clean, delicious and with a smile. The grounds were clean with plenty of parking. Rooms were clean and made up each day upon request. I would definately book here again. Thank you for a great visit.
답변 제공: Sophia CSR 님, 2024년 3월 13일
Hi Leah,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the venue.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 28일
Hi Kyle,Thank you for sharing your feedback! We're glad to hear that our hotel's proximity to the venue was convenient for you. Providing a location that meets our guests' needs is important to us, and delighted that our proximity enhanced your experience. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

6/10 - 괜찮아요

Michelle 님, Las Vegas

The noise. The staff was too loud, I heard them through my whole stay.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 21일
Hi Michelle,Our team strives to maintain a peaceful environment for all guests, and we regret that we fell short of this during your visit. We will address this issue with our staff to ensure that noise levels are kept to a minimum in the future. Your feedback is valuable to us, and we appreciate your understanding.

6/10 - 괜찮아요

Brandyn

좋아요: 청결 상태, 직원 및 서비스
Not bad for the price but our biggest issue was the shower only had cold water.
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Hi Brandyn,We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Pierre

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it!
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Hi Pierre,Thank you for an excellent 5-star review. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 - 너무 별로예요

Jaida

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we first arrived, we noticed that the sheets and thin blanket on the bed were visibly soiled. We asked for replacements, and those were dirty as well. Ended up going to Walmart and purchasing sheets and a comforter for our stay to feel comfortable. Hotel was nice and quiet but lots of broken items in the room, i.e. work desk and mini fridge. The hotel also has a roach problem as we saw a number of them during our stay. I would give this place 0 stars if I could. Just pay the extra money and go somewhere else!!
2024년 2월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 21일
Hi Jaida,We regret for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

sangmok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 16일
Hi Sangmok,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Mateen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 14일
Hi Mateen,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Semone

연인과의 여행, 가족 여행
The hotel had a musty smell and there’s no stairs. That was a strike against it. Having to lug luggage up fflights of stairs is horrible.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 11일
Hi Semone,We sincerely regret your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 - 괜찮아요

Sheryl

좋아요: 청결 상태
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 21일
Hi Sheryl,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

6/10 - 괜찮아요

Joshua

2024년 1월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 18일
Hi Joshua,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not luxury but you feel comfortable
This is the best hotel on the West Bank in my opinion
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Hi Eric,Thank you for taking the time to share your thoughts on your recent stay. We're glad to hear that while our hotel may not be classified as luxury, you found it comfortable and to your liking. Your opinion that we're the best hotel on the West Bank is truly appreciated. Providing a comfortable and positive experience for our guests is our top priority. We look forward to welcoming you back for another comfortable stay in the future.

10/10 - 훌륭해요

Justin

2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 31일
Hi Justin,It is heart-warming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Natalie

2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 28일
Hi Natalie,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 10일
Hi Kenneth,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 - 훌륭해요

Vonni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 10일
Hi Vonni,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

6/10 - 괜찮아요

Ana Alise

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Small vacation
The staff were very friendly, but the room didn't have hot water and the sink was backed up.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Hi Ana,Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you experienced with the lack of hot water and the backed-up sink in your room. Your feedback is valuable, and we are addressing these issues promptly to ensure improvements. We appreciate your understanding and patience during your stay.

6/10 - 괜찮아요

Carley

가족 여행
좋아요: 직원 및 서비스
All of the hotel employees I spoke with were very kind. My only real complaint about the hotel is that you can hear EVERYTHING from the neighbors on both sides & above you if you’re on the low level. It’s like the walls are made of tissue paper. I wouldn’t stay here again just because of that.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Hi Carley,We appreciate your kind words about our staff's kindness. However, we sincerely apologize for the noise disturbances you experienced during your stay. Your comfort is important to us, and we regret that the soundproofing fell short of your expectations. We understand the impact this had on your overall experience, and we appreciate your honesty. Your feedback will be shared with our team as we continually strive to make improvements. We hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 1일
Hi Kenneth,Thank you so much for the wonderful 10-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!

10/10 - 훌륭해요

Farah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 1일
Hi Farah,Thank you for your awesome review! We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our clean room. We hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Josh

출장 여행
좋아요: 직원 및 서비스
Good staff, could hear a lot of noise through walls
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 21일
Hi Josh,Thank you for taking the time to share your feedback with us! We are glad to know that you liked our friendly staff. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and neat. Bed had a creaky spring but comfortable and i had a good noghts sleep. Would stay again no problem!
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 20일
Dear Guest,Glad to hear that you found our accommodations clean and neat and that you had a comfortable night's sleep despite the creaky spring in the bed. We appreciate your understanding and are pleased to know that it didn't significantly impact your overall experience. It would be our pleasure to welcome you back for another stay in the future.

10/10 - 훌륭해요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 17일
Hi Kenneth,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 - 훌륭해요

Latasha

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 10일
Hi Latasha,Our team was delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels.

8/10 - 좋아요

Bertha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's one of my favorite last minute options. A place where I know we're safe.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 17일
Hi Bertha,We are honoured to be your go-to last-minute option and grateful for your trust in us. Ensuring a safe and secure environment for our guests is of utmost importance to us, and we are delighted to be a place where you feel at ease. Your continued loyalty means the world to us, and we look forward to providing you with many more safe and enjoyable stays in the future.

10/10 - 훌륭해요

ELIYAHU

좋아요: 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 14일
Hi Eliyahu,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 11일
Hi Robin,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

Donald J Scioneaux Jr

가족 여행
Sad
Shower was pathetic. hotel felt dirty overall Breakfast cook/server coughing like she wasn’t worried. What got me the most was this property was barely occupied however we were charged a high rate. We decided to just drive home instead of staying the second night.
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 14일
Hi Donald,We sincerely regret your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

Fabian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sophia CSR 님, 2024년 2월 13일
Hi Fabian,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 - 훌륭해요

Frederick

답변 제공: Sophia CSR 님, 2024년 2월 7일
Hi Frederick,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 7일
Hi Jessica,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 - 좋아요

Angela

연인과의 여행
좋아요: 청결 상태
I like the staff and everything was near the property. Linens and towels were not cleaned and found cigarette butt behind nightstand
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 28일
Hi Angela,We are happy that you liked our friendly staff and convenient location. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Marie

가족 여행
it is okay to stay for couple days.
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 28일
Hi Marie,Thank you for your awesome review! We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large room quality of staff. I really didn’t care for neighborhood
2023년 11월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 24일
Hi Kenneth,I wanted to say thanks for your recent stay here at our hotel! We are glad you felt good. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Mikosha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was great.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 17일
Hi Mikosha,We wanted to say thanks for your recent stay here at our hotel! We are glad you felt great. We can’t wait to welcome you home again soon!

10/10 - 훌륭해요

Shedrick

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 7일
Hi Shedrick,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

Paula

단체 여행
좋아요: 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 9일
Hi Paula,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Tina

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Our room did not have a phone. We had issues with the bathroom (flush was not working, fused light in the bathroom, the shower water was not flowing, the water in the shower was lukewarm), and we had to go downstairs every time, as there was no phone, and no elevator in the hotel. The staff working the breakfast, however, were very kind and gracious. I doubt recommending this hotel to anyone.
2023년 11월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 6일
Hi Tina,I'm glad to hear that our breakfast staff were kind and gracious, but I understand this may not fully make up for the challenges you faced. Please know that we take your comments seriously, and we will work diligently to improve. I apologize for any inconvenience caused, and we hope you will consider giving us another chance in the future.

10/10 - 훌륭해요

Valerie

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From check in to check out everything & everyone was excellent. Best free hotel breakfast I’ve ever had.
답변 제공: Sophia CSR 님, 2023년 10월 19일
Hi Valeria,Thank you for your glowing review! We're delighted to hear that your experience with us, from check-in to check-out, was excellent. Your kind words are greatly appreciated, and we can't wait to welcome you back for another exceptional stay in the future.

6/10 - 괜찮아요

Edwige

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bonjour trop de bruit dans la salle du déjeuner les gens parle trop fort juste à point d’heure ne pas prendre une chambre loin de l’accueil ———— Hello, too much noise in the lunch room, people speak too loudly just at the right time, do not take a room far from reception
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 16일
Hi Edwige,Thank you for sharing your feedback regarding the noise level in the lunch room. We apologize for any disruption you experienced during your stay. Your comments are valuable, and we'll certainly consider them to improve our guest experience. If you decide to stay with us again, we recommend requesting a room away from the reception area for a quieter experience. Your comfort is important to us, and we'll do our best to accommodate your preferences in the future. We appreciate your input and look forward to the opportunity to provide you with a more peaceful stay.

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Refurbed rooms are good.
2023년 9월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 5일
Hi David,That's wonderful to hear! It sounds like you're pleased with the newly renovated rooms. Renovations can really enhance the overall experience for guests. If there's anything else you'd like to share about your stay or if you have any specific questions, feel free to let us know. We're here to make sure you have a comfortable and enjoyable stay!