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Reviews of Pembrooke Motor Lodge

2.5 out of 5
Pembrooke Motor Lodge
13 Deveron Street, Regent, Whangarei

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 93 reviews" "
Rating 8 - Good. 35 out of 93 reviews" "
Rating 6 - Okay. 10 out of 93 reviews" "
Rating 4 - Poor. 6 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room and amenities with A/C. Tv came with Netflix , Disney , YouTube etc. We enjoyed our stay and would recommend to anyone for a short stay.
Stayed 1 night in Jan 2024
Response from carol on Feb 21, 2024
Thanks for your review Kiana. We appreciate your feedback.

8/10 Good

Dolphin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Julie

Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Enjoyed having a large room which had lots of storage. Everything was very clean and comfortable.
Stayed 2 nights in Nov 2023

4/10 Poor

Phyl

Stayed 1 night in Nov 2023

8/10 Good

CAROL JOAN

Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2023
Response from carol on Nov 3, 2023
Thanks Cheryl

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from carol on Nov 3, 2023
Thanks Mark

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely friendly host
Stayed 1 night in Sep 2023

10/10 Excellent

jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bob and Carol are excellent hosts and their accommodation facility has been superb. I highly recommend anybody to go stay at this Motor Lodge.
Stayed 2 nights in Jul 2023
Response from carol on Aug 7, 2023
Thanks guys. Appreciate you.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Bob and Carol are superb hosts, can't recommend them highly enough.
Stayed 1 night in Jul 2023
Response from carol on Aug 7, 2023
Thanks guys. We appreciate you..

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was a very nice and friendly and offered very good service would recommend any of our friends to stay excellent
Stayed 2 nights in Apr 2023

10/10 Excellent

Ken

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Response from Carol on Apr 10, 2023
Thanks Ken

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely spacious with lovely additions to the room eg plants
Stayed 1 night in Mar 2023
Response from Carol on Apr 10, 2023
Thanks Jennifer

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Carol on Apr 10, 2023
Thanks Shane

10/10 Excellent

Gary

Stayed 1 night in Feb 2023
Response from Carol on Apr 10, 2023
Thanks Gary

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Feb 2023
Response from Carol on Apr 10, 2023
Thanks Sam

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good motel run by nice helpful people.
Stayed 2 nights in Feb 2023
Response from Carol on Apr 10, 2023
Thanks Ann

10/10 Excellent

ANSOUMANE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean large and easy parking, also walking distance from the CBD.

8/10 Good

Kathy

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff and service
Stayed 2 nights in Oct 2022

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Clean rooms. Everything worked.
Stayed 1 night in Aug 2022

6/10 Okay

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road noise
Stayed 1 night in Aug 2022
Response from Asure Pembrooke on Aug 9, 2022
Thanks Owen, the other side is quiet.....

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay,
Stayed 1 night in Jun 2022
Response from Asure Pembrooke on Aug 9, 2022
Thanks for your feedback Andrea, it makes the hard work worth it.

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome. Large room equipped with all you need, a little tired but clean and tidy. Great bed and a good night's sleep.
Stayed 1 night in May 2022
Response from Asure Pembrooke on May 17, 2022
Good morning. Thanks for your review. Great to meet you. Stay well. Regards Carol

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything..
Stayed 3 nights in Apr 2022
Response from Asure Pembrooke on Apr 27, 2022
Thanks Max...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good motel accommodation, nice location
Stayed 2 nights in Jan 2022
Response from Asure Pembrooke on Feb 7, 2022
Thanks for your review... Come back soon Kind regards Carol

4/10 Poor

Keith

Traveled with partner
Whilst our unit had most things needed, a great comfortable bed, great water pressure, several things need repairing or renewing, ie the microwave very rusty inside which could be dangerous..eventually and the TV reception kept going all fuzzie on Channel 1 anyway. No flyspray and always one or two annoying
Stayed 3 nights in Jan 2022
Response from Asure Pembrooke on Feb 5, 2022
Thank you for your feedback. We will attend to those things. Regards Carol

8/10 Good

Kate Croskery

Liked: Cleanliness, staff & service
Friendly and clean
Stayed 2 nights in Jan 2022
Response from Asure Pembrooke on Jan 25, 2022
Thanks Kate. Hope to see you again on your next visit to Whangarei. Stay safe and Take care

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host. Very Friendly and helpful. In these times of COVID 19 I can understand the need to be ultra careful when cleaning and I could not fault the unit in that respect. However, what was disconcerting was the strong odour of bleach that permeated the unit during our stay.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Check out the little food cart. Great burgers
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Just ok for cost, clean and tidy and handy to town
Stayed 1 night in Oct 2020
Response from pembrooke on Oct 11, 2020
Sorry you weren't happy..........

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - meet all our needs while in Whangare
It had everything you need and close to the city centre.

10/10 Excellent

Allan, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, welcoming motel
Nice, clean place with friendly management and staff.

8/10 Good

Debbie and Pete, Adelaide

Liked: Cleanliness, staff & service
Disliked: Room comfort
Large room, nice balcony but the bed was very soft
Great staff, very comfortable and clean rooms. Centrally located. Only issue was the very soft bed but this is personal preference. Would highly recommend

8/10 Good

David, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size studio room with windows on two walls which made the room light.Some road noise as the motel is sited on a road junction.Large flat screen tv,no air con but there was a fan, which was needed as temps were 27C. Nice secluded balcony overlooking car parking area.Friendly owner (Rick) who gave some good tips.Too far to walk to town but supermarkets just a 5 minute walk.Separate toilet from shower room. Overall, kitchen and bathroom fittings a bit dated but everything worked and the unit was good value for the price.

10/10 Excellent

Ken, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family operated hotel
The family that operate this hotel are extremely friendly and accommodating. The rooms aren't 5 star by any means but have all the facilities you need for a great stay and feel more like a small apartment than a hotel room. Everything was clean and well organised. I highly recommend a stay here.

8/10 Good

James, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and comfortable stay
Traveled for business. Had all the features. Little bit dated and a bit of traffic noise from my room but overall an easy and comfortable stay.

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Great spot, clean and very spacious room. No complaints

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Would recommend
Very friendly desk staff.

4/10 Poor

Mel, NZ

Disliked: Cleanliness
A very average Motel
The room wasn't up to standards in regards to cleanliness and car parking was very tight.

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Mum of 2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place - perfect for families
Had a great time - lots of beds and great tv! Enjoyed every minute

8/10 Good

Lynne, sunshine coast

Liked: Cleanliness, staff & service, room comfort
Clean, great location but a bit tired
This was a last minute booking, so was a bit more than normal. The hotel is a bit tired, needs updating for sure. Having said that it was very clean, the owners were excellent, and its in a great location, so would recommend it to others

8/10 Good

Verified traveler

Liked: Staff & service
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10/10 Excellent

Riley, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff
Very friendly and helpful staff. Room was amazing, clean, roomy, and well kept. Also had all kitchenware needed to cook which was a bonus. Within walking distance of some great restaurants.

10/10 Excellent

Lorraine & Alan, Howick Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all of our needs very effectively;near to rela
Comfortable, clean & convenient, friendly efficient staff. We will come back!