내부

나이츠 인 윌링 여행 후기

1.5 out of 5
나이츠 인 윌링
949 Main St, Wheeling, WV

이용 후기

4.0
평점 10 - 훌륭해요. 159개 이용 후기 중 6개" "
평점 8 - 좋아요. 159개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 159개 이용 후기 중 28개" "
평점 4 - 별로예요. 159개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 159개 이용 후기 중 79개" "

4.0/10

청결 상태

5.4/10

직원 및 서비스

4.0/10

편의 시설/서비스

3.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location But overall filthy conditions Building rundown..disgusting all around..tub and shower not fit to bathe an animal...seriously should be boarded up Or torn down completely Never will stay there again
2019년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 9월 13일
We met your expectations regarding location, yet we are disheartened that the same cannot be said regarding your accommodations. Housekeeping will take a look into your concerns promptly. Although we cannot change the past, we hope you will give us another chance in the future to deliver the experience you expected.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very outdated. Not clean, every part of this hotel but specifically the rooms need deep cleaned and renovated. The beds were not comfortable likely due to really old mattresses. The employees that stayed there said it felt like they were staying in a "slum" hotel. We will be staying at a different hotel for the remainder of the work we have to do in Wheeling.
2019년 8월에 3박 숙박함
답변 제공: Guest Relations 님, 2019년 9월 12일
Your review is appreciated as it gives us an opportunity to improve. Cleanliness is an aspect we never want to fail in, so we are sorry your accommodations were not perfect upon your arrival. Housekeeping has been notified of your feedback and together we will improve upon your visit. Given the opportunity, we would like to change your perceptions during your next visit to the area, and we wish you safe and happy travels along your way.

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible & Disgusting!
I don’t expect much for $65 per night, but I do expect cleanliness. The room condition was in all aspects deplorable! Bathroom sink spit up huge chunks of green and black slime every time you turn the water on. Mold and mildew everywhere in the room. I had to clean the toilet before I could use it. Front desk clerk just shrugged his shoulders, no apologies, no concern. I’m 50 years old and travel often, by far the worst hotel I’ve ever stayed in.
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is run down and disgustingly dirty!! We couldn’t even take a shower
2019년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 8월 27일
We strive to offer clean, comfortable rooms at a competitive rate and we're disheartened to hear that you felt we could have done better. We always appreciate it when guests notify us of any issues they encounter as this allows us to make the proper amends. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.

8/10 - 좋아요

Basel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 7월에 1박 숙박함

4/10 - 별로예요

ERIC

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We stayed here because all the other hotels were sold out. The place is dirty, smelled of mildew and overall was disgusting. The bathtub/shower was filthy so we waited till we got home to shower.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It sucked I don't reckon it recommend anybody stay in their it sucked
2019년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 7월 27일
In an effort to provide you with a pleasant stay in the future, we would love to know what aspects of your visit you did not like. We are sorry for not providing you with a great experience, but we look forward to hearing from you. All the best.

6/10 - 괜찮아요

Doreen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dead bugs on bathroom floor, cigarette burns all over carpet and in bathroom on tub!I was attending a concert at the Capital Theater, and this hotel was right next to it. Vending machines were empty and there was mold in my plastic ice bucket! I'll give it 2 🌟 just for location.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

Vickie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Steven 님, Rayland, oh

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Havent seen a maid in a few days. Ive taken out my own trash, had to call a few times regarding getting fresh towels. My soiled towels were picked up couple days ago. No breakfast is offered here and hasnt been for over 10 yrs. The travelocity site says otherwise. The only plus is the lowest rate in the area. Im ready to fet out after being here a week. Some staff are not people friendly oriented. I feel unwelcome here.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst place I have ever seen. I would have rather slept on a park bench. The rooms smelled old, dirty. Carpet was torn. Bed bugs were found on the sheets. There were prostitution going on. Very bad place and needs to be condemned.
2019년 7월에 1박 숙박함
답변 제공: JP 님, 2019년 7월 12일
We apologize for any and all inconveniences you may have endured while at our establishment. Since this is an anonymous post, we are unable to review your stay information. If you could kindly reach out to the property we would like to discuss your stay with you. thank you

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 1박 숙박함

8/10 - 좋아요

Jordache

좋아요: 직원 및 서비스, 객실의 편안함
The stay was fine the hotel just needs some upgrades but the staff are very friendly!! They always made sure we had what we need
2019년 5월에 4박 숙박함

4/10 - 별로예요

Alice

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not good
The hotel room was awlful. Beds not comfortable, a crack on the window, WiFi stunck and it had an odor.
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although its old and not completely updated it felt comfortable, bed was huge as well and everything worked properly! Over all pretty good stay
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and the rooms were in terrible shape, almost condemnable. The hotel does not have a restaurant or bar like advertised. And the only thing they offer is coffee that tastes very old and stale with some generic powdered creamer and sugar. The windows were all cracked and dirty. The carpets are in raggedy shape. There are cigarette burns all over the room, floor, carpets, dresser, nightstand and especially the bathtub and sink area. The elevator had a rotten smell as did the hallway. It was completely dirty everywhere. There were even large filled trash bags sitting in the lobby.
2019년 5월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 15일
Thank you for taking a minute to write us your feedback. We want to apologize that our accommodations did not meet your expectations. Our maintenance staff will look into the issues you've described as soon as possible. Moving forward, we'll continue to endeavor toward excellence in all regards of our guest accommodations. Again, thanks for your feedback, and we wish you all the best moving forward.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is by far the worse place I have ever seen. I would not even make this place a dog shelter My husband and I didn’t even stay we was literally at the hotel for 5 minutes or less. The room they tried to put us literally had curtains hanging off the windows we never even opened the door we looked in the window the carpets and the bed were disgusting. Housekeeping had pajamas on cleaning the rooms with a cigarette hanging out of her mouth. Travelocity I have used several times but now I’m not so sure if they are going to have a place like this. The pictures are lies . They had homeless people sitting in the lobby. One man came off the elevator with just pants on no shirt or shoes getting coffee right in the lobby. Their was trash in hallways. I hope this helps the next person. Travelocity needs to take this motel off their site.
2019년 5월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 8일
Thank you for considering us during your recent visit to the area, and for sharing your experience. What you have detailed is not typical of the experience we're known to provide, and we've shared your thoughts with our housekeeping and maintenance team so they can quickly investigate and address the concerns you shared. During your next trip to the city, we look forward to changing your perceptions and delivering the refreshing stay we're known to provide. Thanks again for your review, and we wish you all the best.

6/10 - 괜찮아요

simon 님, queens, ny

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
you definitely get what you pay for! the best part is the view of the river and both bridges - the sun sets beautifully behind the hills on the other side of the ohio. room itself wasn't awful - had seen a lot of reviews suggesting there were bedbugs and other pests, this was not my experience. nor was there a significant odor of cigarettes in the room. the sink and the shower were both clean and the mini fridge was in fine shape. not to say the room was in pristine condition. for instance, there was a small handprint burned(?) into the rug of my room, there was plenty of dust and dirt in the corners and the toilet could use a more rigorous once over. still, the location is walkable, the staff was accommodating and i never felt unsafe at any point in the motel or the surrounding area. that being said, i'm a fairly low maintenance guy in his late 20's who needed a room in a pinch and the knights inn worked fine for 2 nights. i wouldn't necessarily recommend it to families with young children or people with more discerning tastes than i. full disclosure - i dig leave my bags outside the room as i went in and to do a pretty thorough check of the room with a flashlight for those alleged bed bugs. can't be too careful.
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
The rooms were a little outdared. But fot the price were ok. Close to wheeling casino.
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty carpet and linen. Window curtain is half broken. Dirty windows. No hangers. V v bad smell in the room. My worst experience ever. Will not recommend to anyone. It clearly mentioned on the site "Breakfast" served here. When I asked about it, they said they donot serve breakfast here. Donot go to nice pics and false advertising. Its not worth it.
2019년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
OK for what you pay for.....but could use some cleaning up.
2019년 3월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NEVER NEVER NEVER NEVER IN YOURE LIFE GO TOTHAT DUMP OF A PLACE.. BED BUGS BURN HOLES ON FLLOR ON THE BATH TUB IT SHOULDNT BE ABLW TO BE THEIR
2019년 3월에 2박 숙박함
답변 제공: General Manager 님, 2019년 4월 29일
We appreciate you joining us, but we're saddened to hear some aspects of your visit didn't meet your expectations. We take feedback regarding unwanted guests seriously, and we've contacted our pest control specialist so they can quickly investigate and address any possible issue for the benefit of our future guests. Thank you again for joining us, and we hope to change your perceptions and deliver the fantastic experience we're known to provide when your journey brings you back our way.

6/10 - 괜찮아요

Under 님, Friendsville, us

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price it wasnt that bad. It appeared to be clean. The place is a really OLD building and it shows!! There was no breakfast and the wifi was very spoty! But for just a place to sleep for the nite was not that bad. Have stayed in worse.
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

Patrick

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

Bruce 님, Hurricane, WV

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place is like a dumpster. Items that should have been discarded years ago are still in use or crammed into every nook and cranny. It's a real shame a property like this is allowed to operate right next to a National Landmark with a million dollar view! I did not stay, grabbed my stuff and left.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Truckers review.
The breakfast with pastry so tempting,but need something that is better without all the sugar.
2019년 2월에 1박 숙박함

2/10 - 너무 별로예요

Shaquille

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Woke up for work with bites all over my body! (bedbugs)
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

Ame

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Place
Awesome staff and awesome service
2019년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stained sheets! Door wouldn't close completely/kept sticking.at the top. When the heater kicked on it made a loud whining sound making it impossible to sleep.
2019년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was terrible. The rooms was dirty. Everything was out dated. When pulling out of the parking lot to Main Street no sign to say right turn only. The whole hotel looked like it should have been torn down
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had bed bugs. We asked for a non smoking and the room smelled like smoke.
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

Austin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bedbugs, walled in the room and back out for a refund
2018년 11월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
old out dated would not stay there again not much more i can say
2018년 11월에 1박 숙박함

4/10 - 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 10월에 1박 숙박함

4/10 - 별로예요

Karen 님, Cleveland, OH

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room absolutely needs an upgrade. The mattresses are outdated, the drapes are so sun faded and beat, the indoor / outdoor carpet needs replaced, the chair bottoms looked like they had been clawed by a cat and prior renters have used the rim of the bathroom as an ashtray. Frankly, this inn reminded me of a hotel that could be rented by the hour.
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Discusting
this hotel was terrible, there were used condoms in the bed there were dead bugs under the covers the tub was disgusting paint is coming up they refuse to accommodate us or refund our money, and there were belligerent drunks fighting outside the rooms
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Alice

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worse than the Bates Hotel
I already left a review and was asked to send my review to the corporate office, who then sent it to the owner. If I could give this place a negative score I would. Filthy. Unprofessional "staff". Broken items in the room. A mattress so bad a trampoline would have been better. Mold in the fridge. Filthy bathroom. Urine on the bathroom wall. Even the elevator had urine on the walls. The only good thing was the water pressure in the shower was great. Couldn't get out if there fast enough.
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was nothing about the property that I liked. It was so dirty we could not say there. We went down the street to another hotel.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

santosh 님, Mississauga ON Canada

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This property is complete garbage. Even not provide minimum assistance nor rooms are clean. Bathroom is dirty and drain is clugg/ jammed. Blanket has many cigarette hole and whole room is smeling cigarette.Break fast there is no minimum sandwich or bread only coffee and cookies. Over all experience so bad and we are going post on face book with picture soon.
2018년 8월에 1박 숙박함

4/10 - 별로예요

Lawyer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad decisions
Get a tetanus shot frist. And if you have to stay bring your own bedding
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

4/10 - 별로예요

Gregory 님, PA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was appropriate for the price.. convenient to casino
2018년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Right off the Freeway
Interesting. No problem. could invest on updating the bath rooms.
2018년 5월에 1박 숙박함