외관

캔들우드 스위트 오크하버, IHG 호텔 여행 후기

2.5 out of 5
캔들우드 스위트 오크하버, IHG 호텔
33221 State Route 20, Oak Harbor, WA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 498개 이용 후기 중 346개" "
평점 8 - 좋아요. 498개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 498개 이용 후기 중 22개" "
평점 4 - 별로예요. 498개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 498개 이용 후기 중 4개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Norma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay here! The staff is so friendly and helpful. We stayed in a studio, and it far surpassed an average hotel room. The full kitchen, complete with dishwasher and full-size refrigerator , made our time comfortable. We really appreciated the free laundry facilities. Well done!
2024년 4월에 2박 숙박함
답변 제공: Megan G. 님, 2024년 4월 24일
Dear Norma, Thank you so much for your fantastic review! We're so pleased to hear that you enjoyed your time with us! I'm glad to hear you enjoyed the kitchenette & complimentary laundry facilities! It's so nice to hear that your visit with us was a comfortable one! Thank you again, and we hope to see you again soon! :)

10/10 - 훌륭해요

Mary

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and nice room amenities
2024년 3월에 1박 숙박함
답변 제공: Megan G. 님, 2024년 4월 6일
Dear Mary, Thank you so much for your kind review! We're so pleased to hear you enjoyed your visit with us and meeting the team! Thank you so much for taking the time to let folks know about your experience! We hope to see you again in the near future, and thank you again for your lovely review! :)

2/10 - 너무 별로예요

paul

2023년 12월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 12월 11일
Dear paul, Thank you for your review of your recent stay with us! I'm very sorry to hear that you did not enjoy your visit with us, and we would love to hear where/how we could improve! Thank you for taking the time to let us and others know about your impressions during your visit, and we hope to hear from you again soon. Thank you again!

8/10 - 좋아요

Neil E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 11박 숙박함
답변 제공: Megan G. 님, 2023년 12월 11일
Dear Neil E, Thank you so much for your great review! We're so pleased to hear that you enjoyed your visit with us at Candlewood Suites Oak Harbor! We appreciate that you took the time to let us and others know about your experience, and we hope to see you again in the near future! :) Thank you again!

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Megan G. 님, 2023년 12월 11일
Dear Donald, Thank you so much for your kind review! We're pleased to see that you've enjoyed your stay with us and we hope to see you again in the near future! Thank you for taking the time to let us and others know about your experience! :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 10월 2일
Thank you so much for your fantastic review! We're pleased to hear you enjoyed your stay with us and that you've been so kind as to let us and others know about the experience! Please visit us again soon! :) All the best!

8/10 - 좋아요

diana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Review
Nice hotel, friendly staff! This is the 2nd year we have stayed at this hotel while participating at the Oak Harbor Music Festival.
2023년 9월에 2박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Diana, Thank you so much for your review! We're glad to hear that you've continued to enjoy your visits with us and have enjoyed the Oak Harbor Music Festival! :) Thank you so much for taking the time to let others know about your experience and we hope to see you again next year!!

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AC didnt really work in bedroom.
2023년 8월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Emily, Thank you so much for your review! I'm sorry to hear about the A/C issue in the room; we always hope that guests let us know about issues while they're staying with us so we can remedy the situation right away. Maintenance has been made aware of the issue. I am very sorry to hear that you experienced this issue during your stay and we hope you visit with us again so we can get another chance to wow you! Thank you so much for your review and we hope to see you again in the near future!

10/10 - 훌륭해요

Jason

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and helpful staff. Would stay again
2023년 8월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Jason, Thank you for your review! We're so glad you enjoyed your stay and meeting the team! Thank you again and we hope to see you again soon! :)

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Whidbey Island Coupeville Art Fair vacation
This was our first stay at this hotel. Clean, friendly and helpful staff, great room and very comfortable bed! You do need to improve your street signage, we passed the property twice before finding it. The signs are not visible from the highway and you do not have them lit at night. Minor but important to new customers.
2023년 8월에 4박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Richard, Thank you so much for your fantastic and thorough review! It means a lot to us to hear from our guests and we're so glad to hear that you enjoyed your visit! We have changed the timers on the automatic lights for the parking lot; we apologize these were off-time when you arrived. Summer sunlight hours rapidly change this time of year, and we apologize the timers were off on your day of arrival. Thank you so much for your review, and we hope to see you again in the future! :)

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are spacious and well equipped
2023년 8월에 2박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Denise, Thank you for your kind words and great review! We're so glad to hear you enjoyed our spacious and well equipped rooms! Thank you for letting us and others know about your experience! We really appreciate hearing from you! Thank you again!

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Amanda, Thank you for your great review! We're pleased to hear you enjoyed your stay and we hope to see you again in the future! :)

10/10 - 훌륭해요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great place to stay
Good stay! Very clean
2023년 7월에 2박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Veronica, Thank you so much for your review! We love to hear that you enjoyed your visit! Thank you for letting us and others know about your experience and for letting potential guests know what to expect when they arrive! Thank you! :)

10/10 - 훌륭해요

Randall

2023년 7월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Randall, Thank you so much for your spectacular review! We're pleased to hear you enjoyed your visit! Thank you for staying with us!

10/10 - 훌륭해요

Rebekah

가족 여행
A great place to stay. Extremely clean.
2023년 7월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 9월 7일
Dear Rebekah, Thank you so much for your review! We're so pleased you enjoyed your visit with us! Thank you for letting us and others know about your experience! We hope you stay with us again in the future! :)

10/10 - 훌륭해요

Bradley

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Erick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was quick and the staff were professional and kind. Clean room & comfortable bed. Great place for a night’s stay.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Hong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean comfortable room with cooking essentials. We definitely will stay there again.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Edmund

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Thai lor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, with a lot of accommodations. Definitely one of the best places to stay in the area.
2023년 6월에 5박 숙박함
답변 제공: Megan G. 님, 2023년 7월 1일
Dear Thai lor, Thank you so much for your kind review! We're so pleased to hear that you enjoyed your visit with us and we hope to see you again in the near future! :) Thank you again!

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 5월 30일
Dear Allen, Thank you so much for your excellent review! We're so glad you enjoyed your visit with us and we hope to see you again next time you visit gorgeous Whidbey Island! Thank you again!

8/10 - 좋아요

Kumera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 5월 30일
Dear Kumera, Thank you so much for your kind review! We're happy to hear that you enjoyed your stay with us and we hope to see you again in the near future! Best wishes and happy travels!

10/10 - 훌륭해요

Vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
My family and I stayed here for a night. It was very comfortable and the staff was very helpful. We had a great time.
2023년 5월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 5월 15일
Dear Vincent, Thank you so much for your wonderful review! We're so pleased that you and your family enjoyed your stay! Your compliments have been passed on to the Team, and we hope to see you all again in the near future! Thank you again! :)

10/10 - 훌륭해요

GEORGE 님, ELIZABETH CITY

2023년 4월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 5월 15일
Dear George, Thank you for your wonderful review! We appreciate the feedback and we're pleased to hear that you enjoyed your stay! :) We hope you visit us again next time you're on beautiful Whidbey Island! Thank you!

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An excellent place to stay at the price range.
2023년 3월에 2박 숙박함
답변 제공: Megan G. 님, 2023년 4월 3일
Dear Joseph, Thank you so much for your kind words and wonderful review! It means a lot to our Team to hear from our guests, and we're so happy to hear that you enjoyed your visit with us! Thank you for taking the time to let us and others know about your stay! It helps us out a lot! We hope to see you again soon! :) Thank you again!

8/10 - 좋아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying here. Bedroom in suite is quiet for sleeping, blocking out any hall noise. Very comfortable and clean. Only complaint is the room temperature is hard to control.
2023년 3월에 3박 숙박함
답변 제공: Megan G. 님, 2023년 3월 14일
Dear Lori, Thank you so much for your excellent review! We sincerely appreciate your feedback, and we're so pleased you enjoyed your visit with us! I'm sorry to hear that the in-room HVAC units were tricky. They're 'green units' that shut off automatically if they don't detect movement, and can take awhile to warm/cool from their off setting. We apologize for this, but the Front Desk does have a work-around that seems to help. If you stay with us again- and we hope you do! - please let us know, and we'll be happy to set up the by-pass for you! Once again, thank you for your kind words and we hope to see you again soon! :)

10/10 - 훌륭해요

Zach

2023년 3월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 4월 3일
Dear Zach, Thank you so much for your excellent review! We're so happy to hear that you enjoyed your visit with us, and grateful for letting us and others know about your experience! We hope to see you again in the future! :) Thank you!!

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees have just been so kind and helpful. We are staying due to a plumbing emergency at our home. We’ve been having to expand our stay day by day due to the ongoing repairs at our home and the staff have been so accommodating and supportive.
2023년 2월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 2월 27일
Dear Kristen, Thank you so much for your kind review! We're so pleased that we can make your stay with us a comfortable one, even while you're dealing with the constant worry and headache of sudden home repairs. While we hope your emergency is resolved quickly, we're happy to have you and your family stay with us in the meantime! Thank you for taking the time to let us and others know about your stay! It means a lot! :)

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stop, not many choices in Oak Harbor, this is definitely the best- had a small gym and there’s complimentary laundry.
2023년 1월에 2박 숙박함
답변 제공: Megan G. 님, 2023년 1월 24일
Dear Anonymous, Thank you so much for your wonderful review! We're so glad to hear that you enjoyed your stay with us! It's always so nice to get feedback from our guests! Thank you for taking the time to let us and others know about your experience, and we hope to see you again in the near future. Thank you again!

4/10 - 별로예요

Eben

2023년 1월에 1박 숙박함
답변 제공: Megan G. 님, 2023년 3월 6일
Dear Eben, Thank you so much for taking the time out of your day to let us and others know about your visit with us! I'm sorry to see that we didn't meet your expectations for an excellent stay. If there's something we could have done better or made your experience better- please feel free to reach out and let us know! Any and all feedback from guests is welcome. It lets us know where we're succeeding and where we need to improve. Thank you again for staying with us!

10/10 - 훌륭해요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel, Decent Price, Accepts Dogs!
Had a good stay at this hotel. Its accepts dogs for only $15 per pet, per night, which is reasonable. The staff was friendly and competent. The room was nice, and clean. It is definitely set up more for cooking your own meals rather than the typical hotel experience, which would be a good thing for longer stays. My only complaint was that my room only had one end table next to the bed. Also, the side with the end table was the only side with a lamp and outlet. So, while my wife had somewhere to put her stuff and charge her phone at night...I did not. However, that was just a minor issue, that wouldn't prevent me from staying there again. One piece of advice... Do Not eat at the Chinese restaurant next door (China City). It may be close by, but their food is terrible and overpriced!
2022년 12월에 1박 숙박함
답변 제공: Megan G. 님, 2022년 12월 9일
Dear Brandon, Thank you so much for your review! We're pleased to hear that you enjoyed your visit and meeting our TEAM! :) We appreciate that you took time out of your day to let us and others know about your stay and we hope you visit with us again! I'm sorry to hear about the night stand situation being less than ideal. We are due to receive a little "facelift" starting in 2023 and that issue should be remedied; in the meantime we do have an extra night stand available for guests if they would like one. Just check with our Front Desk! :) Thank you again for your review, and your stay with us! We hope to see you again soon! Until then, best wishes and happy travels!

10/10 - 훌륭해요

Viisha

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
답변 제공: Megan G. 님, 2022년 12월 1일
Dear Viisha, Thank you so much for your kind review! We're so pleased you enjoyed your stay with us! It is very much appreciated that you took the time to let us know about your visit! Thank you! :)

10/10 - 훌륭해요

Molly

8/10 - 좋아요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 3박 숙박함
답변 제공: Megan G. 님, 2022년 11월 28일
Thank you for your review! We hope you enjoyed your stay and would love to hear from you if there was anything we could do to make future stays better! Thank you again!

8/10 - 좋아요

David

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Not responsive
They are getting this rating because no one got back to me. Because I was sick I wasn't able to go and no one got back to me about being able to cancel or refund. I tried to cancel 3 days prior but it said it was too late so I was trying to contact the hotel about canceling and refund because I was sick. No response at all.
2022년 11월에 1박 숙박함
답변 제공: Megan G. 님, 2022년 11월 20일
Dear Anonymous, Thank you for letting us know about the issue you experienced when trying to cancel your booking. I was happy to speak with you and I'm glad that we got everything sorted out. I apologize for not being in contact with you sooner due to the in-house system update we recently had. I hope you're feeling better and we hope to see you in the future! Thank you for getting in contact with me personally, and again, I apologize for the miscommunication!

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Megan G. 님, 2022년 11월 14일
Thank you, Denise! We're so glad you enjoyed your visit with us! :)

10/10 - 훌륭해요

Alisha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love that there is a1 bedroom option for our family
2022년 10월에 7박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Alisha, Thank you so much for your review! We love to see you all when you come to visit, and we're so glad you come back so often! Thank you again, and we look forward to your next visit! :)

2/10 - 너무 별로예요

jean

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy
2022년 10월에 1박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Jean, Thank you for your review! We're sorry to hear that you found the hotel to be noisy. Our Front Desk TEAM is always available so that if you encounter an issue during your stay we can help find a solution right away. We hope you stay with us again and give us another chance to wow you! Thank you again for your review!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was just like the title. Comfort. My only complaint is being put right next to the office.
2022년 10월에 1박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Anonymous, Thank you so much for your review! We're glad you enjoyed your stay with us! We're sorry to hear you didn't enjoy having a room next to our office! We always love to hear from guests while they're staying with us so that we can come up with solutions or hear your suggestions while you're still visiting. The TEAM hopes you stay with us again soon, and we appreciate you taking the time to let us and others know about your experience! Thank you!

10/10 - 훌륭해요

vivian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good
2022년 10월에 1박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Vivian, Thank you so much for your review! We're so glad you enjoyed your stay and we hope to see you again on your next visit to Whidbey Island! :)

8/10 - 좋아요

Charnelle

2022년 10월에 1박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Charnelle, Thank you for your review! We're glad you enjoyed your stay with us and thank you for taking the time to let us and others know about your experience! :)

8/10 - 좋아요

Tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 5박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Tracey, Thank you for your review! It's great to hear that you enjoyed your stay with us! Thank you for letting us and other potential guests know about your experience! :)

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
just a nice clean safe place to stay
2022년 10월에 2박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Richard, Thank you for your kind review! We're so glad you enjoyed your visit with us! The TEAM loved to hear that you found the hotel to be a nice place to be! :) We hope to see you again in the near future! Thank you again for your review!

10/10 - 훌륭해요

Cynthia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We Had fun, thanks
2022년 10월에 2박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Cynthia, Thank you for your excellent review! We're so pleased to hear that you had fun on your visit! Thank you for letting us know about your experience! We hope you get the chance to visit beautiful Whidbey Island again in the near future! :)

10/10 - 훌륭해요

Reynold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Wes

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff and property
2022년 10월에 1박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear Wes, Thank you for your great review! The TEAM is so happy to hear that you enjoyed the hotel and meeting all of us! :) Thank you for taking the time to let us know about your stay! It means a lot!

10/10 - 훌륭해요

Lance

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 9월에 3박 숙박함
답변 제공: Megan G. 님, 2022년 11월 10일
Dear John, Thank you for your excellent stay rating! We're so glad you enjoyed your stay! Thank you for taking the time to let us know how your visit went :)