외관

페어몬트 샤토 휘슬러 여행 후기

4.5 out of 5
페어몬트 샤토 휘슬러
4599 Chateau Blvd, Whistler, BC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 698개" "
평점 8 - 좋아요. 1001개 이용 후기 중 187개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 57개" "
평점 4 - 별로예요. 1001개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 27개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

Jieun

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2023년 11월 1일
Thank you for taking the time to provide your feedback regarding your recent experience at Fairmont Chateau Whistler. At our property, we strive to offer all of our valued guests' truly exceptional experiences and service, therefore your feedback is extremely important to our team.We are disappointed to learn that your visit has fallen below expectations due to resort fees. Please allow us to express our sincerest apologies for any impact that this has had on your visit, and furthermore for the poor impression that it has left you with upon departure. Please know that we will share your concern with our Executive Team for further internal review.Thank you again for taking the time to share your feedback with our team and bringing your experience to our attention. On behalf of our entire Fairmont team, we do hope to have the opportunity to welcome you back for another visit in the future.

10/10 - 훌륭해요

HYO EUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2023년 9월 26일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

hazel

2023년 9월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2023년 9월 25일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

kyungdeuk

2023년 5월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2023년 5월 25일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Josephine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service, convinient, clean
2023년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 24일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

Juyoung

2022년 7월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2022년 7월 14일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Nice
2021년 10월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2021년 11월 8일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We hope to see you at the Chateau again soon!

10/10 - 훌륭해요

Eun Kyoung

2021년 10월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2021년 10월 25일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

Sea yoen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2021년 8월 30일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

Seongwoong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
모든것이 만족하였다.
2021년 7월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2021년 8월 3일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
골드 라운지이용이 좋았다
2021년 7월에 2박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2021년 7월 26일
Thank you so much for taking the time to review your experience. We are looking forward to welcoming you back to the Chateau again soon!

10/10 - 훌륭해요

Jeawon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staying for a family
It was nice to stay. I chose this hotel because of the swim pool and restaurant. The staff were busy and friendly.
2021년 7월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2021년 7월 26일
Thank you so much for taking the time to review your experience and for rating your stay 5-stars. We are overjoyed to hear that you enjoyed your time in our pool and onsite restaurants. We are looking forward to welcoming you back to the Chateau again soon!

10/10 - 훌륭해요

joo hee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
스키발렛이 아주 편리함
2020년 12월에 2박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2020년 12월 29일
We hope to welcome you back again soon!

10/10 - 훌륭해요

AHRA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가을 휘슬러 여행
covid 기간에 다른 손님 체크아웃 후 48시간 동안 객실 비워두는 수칙을 지키는 호텔이라는 점이 마음에 들었고, 수영장/사우나 등을 이용하 수 있는 점이 만족스러웠음. 수영장은 체크인과 동시에 예약할 수 있고, 비수기라 예약이 어렵진 않았음.
2020년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 9월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2020년 9월 9일
Thank you for your review!

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
룸전화기가 고장나서 바꿔달라고 여러번 얘기했지만 결국 체크아웃하는 날까지 전화기는 교체되지않았다
2020년 2월에 2박 숙박함
답변 제공: Emma Goddard - Content Marketing Manager 님, 2020년 2월 19일
Thank you for taking the time to share a review of your recent visit. We appreciate you sharing your feedback with our team. We are disappointed to know that your experience has fallen below your expectations due to the challenges you faced with your guest room phone. Please accept our sincerest apologies for any inconvenience that this caused and furthermore, for the poor impression that it has left you with. Please know that we will be sharing your expereince with our Director of Rooms for internal follow-up, and to ensure that issues of a similar nature do not reoccur in the future. On behalf of our entire Fairmont team, we do hope to have the opportunity to welcome you back for another visit in the future.

10/10 - 훌륭해요

Thais

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property and location for ski/snowboarding
2024년 3월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 9일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Victor Manuel Huerta 님, Zapopan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio. Viajo mucho y es el primer hotel que e. La entrada te dan tus llaves sin necesidad de ir al chek in. El hotel estaba lleno y nunca esperamos ni medio minuto para que llegara un elevador, excelente comida y atención
2024년 4월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 8일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Kenneth 님, Bellevue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this place. We had the gold option on the 8th floor which was fantastic. Loved the easy access to the slopes and restaurants in the village. Would stay here again.
2024년 2월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 8일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are wonderful
2024년 3월에 2박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 2일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Hamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 1일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un hotel con muy bien servicio y todas las amenidades necesarias para la familia
2024년 3월에 6박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 1일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Jean

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service is excellent
2024년 3월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 1일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Jean

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
2024년 3월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 1일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Argelia Ivonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cuidada, bien ubicada, cómoda, amenidades
2024년 3월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 1일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
one of the best hotels in the world
2024년 3월에 8박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 27일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Chad

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding location. We loved the ski in and ski out, and the gym/fitness/pool area is one of the absolute nicest we have seen.
2024년 3월에 5박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 27일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 27일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

Jonathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been staying at the Fairmont for 3 years now. Best place to live the full ski in ski out experience. Best après Ski experience, excellent valet service to hit first tracks.
2024년 3월에 5박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 27일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Cristina 님, League City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful. Location was walking distance to rent ski’s and ski lift.
2024년 3월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 27일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfecta!
2024년 3월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 27일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Jeff 님, Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our second time staying at the Fairmont in Whistler. Great property, friendly staff, ski in/ski out. One of our favorites.
2024년 3월에 5박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 22일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Calida

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was spectacular!
2024년 3월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 21일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed the resort pools during your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 20일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

joao

2024년 3월에 4박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 8일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

8/10 - 좋아요

darrin

좋아요: 숙박 시설 상태 및 시설
Very nice property and incredibly convenient especially if you rent gear through them. Unfortunately the room next door was easily heard, and the Portobello restaurant was inconsistent when allowing alcoholic beverages to be brought up to the room. Also didn’t expect the $40 tax and resort fee upon check out either, but that may have been in the fine print. I’d stay here again for the food, cleanliness and convenience though.
2024년 3월에 4박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 20일
Thank you for sharing a review of your recent getaway to Fairmont Chateau Whistler. We appreciate you sharing your feedback with our team, both positive and constructive.If you could please contact our property directly a member of our team will be in touch with you shortly. Thank you again for taking the time to share your feedback with our team and bringing your experience to our attention. On behalf of our entire Fairmont team, we do hope to have the opportunity to welcome you back for another visit in the future.

10/10 - 훌륭해요

John

2024년 3월에 5박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 4월 5일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a hit. The live music in the lounge is fantastic.
2024년 3월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 18일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

scott 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed at many hotels in the Whistler area -- from two start to five star. The Fairmont is now my hands down favorite . . . even over Four Seasons. The Fairmont is true ski in ski out. The property has an upbeat, high end, ski resort feel. The outdoor hot tubs and pools are amazing. Just a wonderful property.
2024년 3월에 4박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 15일
Thank you for taking the time to share such a wonderful review of your recent visit to Fairmont Chateau Whistler! At Fairmont, we strive to offer our guests truly memorable experiences, and we are delighted to know that your visit was truly representative of this.Our team is thrilled to hear that you had a wonderful vacation at the Chateau, from your experience at the ski valet, to our outdoor resort pools.Thank you again for sharing your review with our team. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

Ingrid

반려동물 동반 여행, 가족 여행
The staff are very welcoming and enthusiastic. Love coming here. Service is exceptional
2024년 3월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 14일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome property and staff!!
2024년 3월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 7일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

4/10 - 별로예요

Jim

2024년 3월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 27일
Thank you for taking the time to provide your feedback regarding your recent experience at Fairmont Chateau Whistler. At our property, we strive to offer all of our valued guests' truly exceptional experiences and service, therefore your feedback is extremely important to our team.We sincerely apologize for the challenges that you experienced during your visit and would very much like the opportunity to learn more details about your recent stay. If you could please contact our property directly a member of our team will be in touch with you shortly. Thank you again for taking the time to share your feedback with our team and bringing your experience to our attention. On behalf of our entire Fairmont team, we do hope to have the opportunity to welcome you back for another visit in the future.

10/10 - 훌륭해요

Karina 님, Poway

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing! Friendly and helpful. For sure I am going back.
2024년 2월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 2월 26일
Thank you for sharing your recent experience with us! We are very happy to hear that you had a wonderful visit and enjoyed your getaway in Whistler. We are looking forward to welcoming you back for many more visits to come!

10/10 - 훌륭해요

gurminder 님, Burnaby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice placce.
2023년 12월에 2박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 2월 27일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

6/10 - 괜찮아요

Paige

2024년 2월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 2월 23일
Thank you for taking the time to provide your feedback regarding your recent experience at Fairmont Chateau Whistler. At our property, we strive to offer all of our valued guests' truly exceptional experiences and service, therefore your feedback is extremely important to our team.We sincerely apologize for the challenges that you experienced during your visit and would very much like the opportunity to learn more details about your recent stay. If you could please contact our property directly a member of our team will be in touch with you shortly. Thank you again for taking the time to share your feedback with our team and bringing your experience to our attention. On behalf of our entire Fairmont team, we do hope to have the opportunity to welcome you back for another visit in the future.

8/10 - 좋아요

Talayeh 님, Lafayette

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the perfect ski in and out hotel in Whistler with the most ideal location in Blackbomb. There is also a ski valet and storage. It gets very busy at most times of the year. Especially winter and summer. The lobby is like a train station with a lot of traffic people coming and going and many that just come to hang out in the mallard lounge. That can be annoying at times as the elevators can get quite full and it doesn’t seem very intimate. For the most part, we enjoyed our trip, but due to it being very busy, the staff are not as attentive as you would expect for a five star hotel. This is reflected at the pool, the restaurants and front desk. The food is very expensive, and there is a daily tax and resort fee that the hotel charges which works out to be approximately $150 on top of your nightly rate. We had suggested our friend to stay at the hotel, since it was his first time in Whistler and for him he was not expecting it to be so isolated. He preferred to be in whistler Village itself so for those who have not been please note that the hotel is located in blackcomb which is a 10 to 15 minute walk from Whistler Village. However the hotel has a free shuttle that runs every 15 minutes between the hotel and Whistler Village. The pool and Jacuzzi are a great for after a full day of skiing but again very busy and thus very dirty floors and water. They either need more cleaning stuff or need to limit the number of guests allowed at the pool perhaps timeslots?
2024년 2월에 4박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 2월 23일
Thank you for taking the time to provide your feedback regarding your recent experience at Fairmont Chateau Whistler. At our property, we strive to offer all of our valued guests' truly exceptional experiences and service, therefore your feedback is extremely important to our team.We sincerely apologize for the challenges that you experienced during your visit and would very much like the opportunity to learn more details about your recent stay. If you could please contact our property directly a member of our team will be in touch with you shortly. Thank you again for taking the time to share your feedback with our team and bringing your experience to our attention. On behalf of our entire Fairmont team, we do hope to have the opportunity to welcome you back for another visit in the future.

10/10 - 훌륭해요

Alexandra 님, Kirkland

2024년 2월에 1박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 3월 20일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

Marius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 2월 1일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

ROBERT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 8박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 1월 16일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!

10/10 - 훌륭해요

David 님, Vancouver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Fairmont Chateau Whistler 님, 2024년 1월 15일
Thank you for sharing your review of your recent visit to Fairmont Chateau Whistler. We look forward to welcoming you back for another visit in the near future!