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알펜글로우 로지 바이 마운틴뷰 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 512개 이용 후기 중 178개" "
평점 8 - 좋아요. 512개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 512개 이용 후기 중 75개" "
평점 4 - 별로예요. 512개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 512개 이용 후기 중 6개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Sanguk 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋습니다! 적극추천 ㅋㅋ
사실 거리는 휘슬러 곤돌라에서 7~10분 정도 걸렸습니다. 근데 그만큼 편안하고 조용해서 좋구요. 직원분들 정말 친절했어요! 다시 간다면 또 여기러 할 것같애요!
2017년 12월에 4박 숙박함
답변 제공: Catia Gaudes Front Desk Supervisor 님, 2018년 1월 13일
Dear Sanguk, Thank you for taking the time to leave us a review and feedback. We are glad you enjoyed your stay here with us. We hope to see you on your next visit to Whistler. Kind Regards.

10/10 - 훌륭해요

Ed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
First, no free parking for check in at hotel in front of the hotel. I spoke to the check in staff and they just said this is Whistler. Seems to be poor response. Second, I had to fill out check in form with name, address, email, other details. Why this is done after I have used Expedia service?
2024년 3월에 1박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2024년 3월 31일
Dear Robert,Thank you for sharing your concerns regarding the check-in process and parking at our Lodge. We apologize for any inconvenience you experienced during your stay.Regarding parking, we do offer three 15-minute spots for check-in at the bottom of the parking ramp for our guests' convenience.As for the check-in form, please be informed that Expedia does not share guest information with us, which is why we require guests to provide their details upon arrival for credit card pre-authorization purposes. We understand that this additional step may seem redundant after booking through Expedia.Your feedback is invaluable to us, and we will strive to improve our services based on your comments. We hope you enjoyed your stay despite these inconveniences and that you will consider staying with us again in the future.Warm regards,

8/10 - 좋아요

Constance 님, Jasper

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean safe walkable. Parking was very tight.
2024년 3월에 6박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2024년 3월 31일
Dear Constance,Thank you for taking the time to share your feedback with us.We apologize for any inconvenience you experienced with our parking facilities. We understand that tight parking can be frustrating, and we appreciate your understanding on this matter. Your feedback helps us to continually improve, and we will certainly take your comments into consideration as we strive to enhance our guest experience.We hope you had an enjoyable stay overall, and we look forward to welcoming you back in the future.Best regards,

6/10 - 괜찮아요

Gwendolyn

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Isaiah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff and excellent accommodations!
2024년 3월에 4박 숙박함
답변 제공: Catia G., Operations Manager 님, 2024년 3월 15일
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our staff and accommodations. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful stay!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2024년 3월 15일
We're thrilled to receive a 5-star rating from you! Thank you for taking the time to share your feedback. We're delighted that you had such a positive experience with us. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 - 좋아요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was enjoyable, and the room was very clean. You can tell property management is making updates which look nice. Our unit was a little dated, but since we were out skiing, we didn't mind.
2024년 2월에 6박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2024년 3월 15일
Thank you for your review! We're glad to hear that you enjoyed your stay and found the room to be very clean. We're constantly making updates to improve our property, and we're pleased that you noticed and appreciated them. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place in Whistler. Right in the village for east walking to shops, restaurants, and the ski hill. Room was spotless as kitchenette well appointed including coffee for the AM. Would stay again, and recommend, especially for the price compared to other less nice places we have stayed.
2024년 2월에 1박 숙박함
답변 제공: Catia G., Operations Manager at MVA 님, 2024년 2월 12일
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our place in Whistler. Your recommendation means a lot to us.We can't wait to welcome you back again in the future!

8/10 - 좋아요

OSCAR MEUNIER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena
2024년 2월에 4박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2024년 3월 15일
Thank you for taking the time to share your feedback. We're delighted that you had such a positive experience with us. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

EVA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing fancy, but has everything you need with easy access within Whistler Village. I would stay here again. Room was clean and comfortable. It was nice to have the supplies to make some tea and coffee.
2024년 1월에 4박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2024년 2월 12일
Thank you for your review! We're delighted to hear that you enjoyed your stay with us at Whistler Village. We take pride in providing everything you need for a comfortable stay, and we're thrilled that you found our room clean and comfortable.We look forward to welcoming you back for another stay in the future!

8/10 - 좋아요

Peter

단체 여행
좋아요: 편의 시설/서비스
2024년 1월에 7박 숙박함

8/10 - 좋아요

Jewgenij

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 9박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 객실의 편안함
Buena ubicación, cómodo, servicio regular.
Bien. Excepto que el jacuzzi y alberca estaban cerradas. Check in muy tarde y check out muy temprano. La gente de recepción muy poco amable. Buenos amenities de cocina.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Ron

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Located in North Village with easy access to Village centre, free village shuttle to slopes. Some issues with hearing people in the early hours of the morning.
2023년 12월에 14박 숙박함

4/10 - 별로예요

Jordan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I checked in yesterday, the manager on duty named Mae, was very rude. She made no eye contact and her attitude was that of someone who did not want to work there, and guests were an inconvenience to her. I bumped into another guest that was checked by Mae right before me, and I asked if they thought she was rude and unpleasant and they agreed. Mae, if you are reading this, I would take this as constructive feedback to improve your guest experience. I will not be staying at the Alpenglow again.
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2024년 1월 2일
Dear Jorda,We sincerely apologize for the unfortunate experience you had during your check-in. We genuinely regret any inconvenience caused and would like to assure you that your feedback is taken very seriously.Please know that the front desk is managed by a private company, and we will be forwarding your feedback to them to address this matter promptly. We understand the importance of a positive guest experience, and your comments will be used constructively to improve our services.We appreciate your candor and thank you for bringing this to our attention. We hope that, in the future, you might reconsider staying with us to experience the high standard of service we strive to provide.Should you have any further concerns or if there's anything else you'd like to discuss, please feel free to contact us directly.Warm regards,

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable and nice for the price you pay.
2023년 11월에 2박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 11월 23일
Dear Michelle,Thank you for choosing to stay with us! We hope you had a comfortable and enjoyable experience. If you have any feedback or comments about your stay, please feel free to share them. We value your opinion and look forward to welcoming you back in the future. Safe travels!

6/10 - 괜찮아요

Danielle

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
We loved our suite and the convent location the property offered. However, we decided we would try a different place if we came back as the parking situation was horrible and the recreational area was small and undesirable.
2023년 8월에 3박 숙박함
답변 제공: Catia G., Operations Manager MVA 님, 2023년 10월 24일
Dear Danielle,Thank you for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you enjoyed your suite and the convenient location of our property.We're sorry to hear about your concerns regarding the parking situation and the recreational area. We'll certainly take your comments into consideration as we work to enhance the overall guest experience.If you do decide to return, please feel free to contact us in advance, and we'll do our best to make your stay even more enjoyable.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best regards,

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great space, within walking distance to everything and is literally just perfect for the Whistler getaway ! We were super lucky that despite the long weekend we had the pool and hot tub area to ourselves Friday evening/Sat am. Building was well kept and clean, definitely not "brand new" condition rooms- but safe and with the great location & price point it is a epic choice. Min's to grocery, liquor and everything else Whistler has. I only gave 4 stars because our room code was finicky and didn't always work - which is how you get in the building outside of 10am-10pm - very lucky that when it wouldn't open at all and we needed a new one the agent was still there - otherwise we would have been locked out for the night in our bathing suits.....Also lost points as our fireplace did not work, it was definitely something we were excited to use, front desk tried to get it to work and couldn't... should be repaired or the room description updated
2023년 9월에 2박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 10월 24일
Dear Erin,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you enjoyed our convenient location and that you had a great Whistler getaway.We're glad you were able to make use of the pool and hot tub area during your stay. Your comments about the room's condition are duly noted, and we appreciate your understanding that while the rooms may not be in "brand new" condition, we prioritize cleanliness and safety.We apologize for the inconvenience you experienced with the room code and the fireplace. We'll certainly address these issues to ensure a smoother and more comfortable stay for our future guests. Your feedback helps us improve, and we are committed to resolving these matters promptly.We hope to have the opportunity to welcome you back in the future, and we'll strive to provide an even better experience next time.Best regards,

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay! Loved that the rooms are keyless. Balcony & dining room was a plus!
2023년 9월에 2박 숙박함
답변 제공: Catia G., Operations Manager 님, 2023년 10월 1일
Thank you for your feedback! We're delighted to hear that you had a wonderful stay. We strive to provide a comfortable and convenient experience for our guests. If you have any more comments or suggestions, please feel free to share them. We look forward to welcoming you back in the future!

8/10 - 좋아요

Adam

2023년 9월에 2박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 10월 24일
Dear Adam,Thank you for taking the time to share your feedback and for choosing to stay with us. Your comments are valuable to us as they help us understand how we can make improvements and enhance the experience for our guests. If there are specific areas where you feel we could have done better or any suggestions you have, please don't hesitate to share them. We're always striving to provide the best possible service and accommodations.We hope to have the pleasure of welcoming you back in the future, and we'll do our best to ensure your next stay is even more enjoyable.Warm regards,

8/10 - 좋아요

Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great price , great location
Good value for the money , close to groceries , bike storage , cheap parking
2023년 9월에 3박 숙박함
답변 제공: Noyal 님, 2023년 9월 17일
Thank you for the wonderful response, We look forward to hosting you again soon.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 9월 10일
Dear Catherine,Thank you for staying with us and taking the time to leave a review.We hope to see you again soon on your next visit to Whistler.Best,

10/10 - 훌륭해요

Jessica

2023년 9월에 2박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 10월 1일
Thank you for your feedback! We look forward to welcoming you back in the future!

10/10 - 훌륭해요

KAREN

연인과의 여행
좋아요: 편의 시설/서비스
Love this chalet in Whistler. Great location and staff very accommodating! We always go back
2023년 8월에 3박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 9월 6일
Hello Karen,Thank you for the positive comments. We are glad to hear that you enjoyed your stay with us and we are looking forward to your next visit!

8/10 - 좋아요

chad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and bedding was nice
2023년 8월에 2박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 8월 25일
Dear Chad,Thank you for your kind feedback! We're delighted to hear that you found the room and bedding to your liking during your stay with us. Our team takes great pride in ensuring our guests have a comfortable and enjoyable experience, and it's always rewarding to receive positive comments like yours.We value your input and look forward to hosting you again in the future.Warm regards,

6/10 - 괜찮아요

Harminder

2023년 8월에 2박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 8월 25일
Dear Harminder,Thank you for staying with us! It was a pleasure hosting you, and we hope to welcome you back soon.Best regards,

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay - would recommend for winter or summer fun
2023년 8월에 6박 숙박함
답변 제공: Noyal, Front Desk 님, 2023년 8월 18일
Hello Helen, Thank you for your review, We are glad you enjoyed your stay with us, We look forward to hosting you again soon.

8/10 - 좋아요

Jackie

연인과의 여행
좋아요: 편의 시설/서비스
My only complaint would be having to pay for parking. Why as I guest should I pay extra? I have booked a room there should be a parking spot that comes with it.
2023년 8월에 2박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 8월 18일
Hello Jackie,Thank you for your feedback. Unfortunately, there is no free parking in Whistler Village, but we try to keep the parking fees as affordable as possible. We hope you enjoyed your stay here and we are looking forward to your next visit!

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our weekend away in Whistler ! Beauty mountain view and great hospitality!
2023년 8월에 4박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 8월 16일
Dear Christopher,Thank you for staying with us, we are glad to hear you enjoyed your weekend.We hope to see you soon on your next visit to our beautiful Town!Warm regards,

8/10 - 좋아요

Eric

2023년 8월에 4박 숙박함
답변 제공: Noyal 님, 2023년 8월 26일
Thank you for the rating, We hope you had a nice stay at the property.

10/10 - 훌륭해요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Emptying out my own garbage sucked, other then that perfect.
2023년 7월에 1박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 7월 31일
Hello Jane,Thank you for the review and for leaving us a 5 of 5 score. Your feedback is important to us and it helps to improve our service. We apologize for the misunderstanding with the garbage. We don't ask our guests to empty their garbage bins before they check- out from the room and even if we don't offer daily housekeeping our staff members are always happy to help if you need extra help or extra supplies for your room. We hope you will visit us again in the future!

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great little suite. Beds were not comfy at all but the rest was great.
2023년 7월에 2박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 7월 28일
Dear John,Thank you for your feedback! We're glad to hear that you enjoyed the suite overall. We apologize for the inconvenience regarding the beds not being comfortable. Your comments will be taken into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Regards,

10/10 - 훌륭해요

Marie-France

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bel hôtel bien situé La suite avec cuisinette est très pratique et propre! Parfaite pour un séjour de plusieurs jours. Le petit balcon et la piscine ajoutent beaucoup au séjour 😃
2023년 7월에 3박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 7월 20일
Hello Marie-France,Thank you for your review. We are glad to hear that you enjoyed your stay with us and we are looking forward to hosting you again in the future!

6/10 - 괜찮아요

Donald

연인과의 여행
For the cost I found the room very small, double bed, plug in the wall air conditioner so it was either very cold when you use it or if you turn it off it gets hot, very outdated.
2023년 7월에 3박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 7월 17일
Hello Donald,We appreciate your feedback. We are sorry to hear that the room didn't meet your expectations. We have different unit types available for our guests and we can help you to choose the one that fits best to your needs for your next visit! Warm regards,

8/10 - 좋아요

Philip

2023년 7월에 1박 숙박함
답변 제공: Noyal 님, 2023년 7월 28일
Hello Philip,Thank you for rating us, We hope you enjoyed your stay with us and looking forward to welcoming you back again.

8/10 - 좋아요

Cameron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I only have two somewhat minor complaints. It was pretty lame to charge me $80 in parking when I already paid $800 to stay there. And there was only one non-functional frying pan. Our plan was to bring groceries and cook most of our meals but that became challenging since the one frying pan was falling apart and bits of it would come off in the food.
2023년 6월에 3박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 7월 5일
Hello Cameron, Thank you for leaving a review. Your feedback is important to us and it helps to improve our service. We apologize for the damaged frying pan in the unit. Please don't hesitate to inform our Front Desk about any issues that you have during your stay. We have storage with the extra supplies for our guests and the frying pan could be replaced immediately. Unfortunately, there is no free parking in Whistler Village, but we try to keep the cost of parking as affordable as possible. Warm regards,We hope your stay was overall positive and we are looking forward to hosting you again in the future.

8/10 - 좋아요

Elena 님, North Vancouver

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The studio was clean and quiet. Kitchen had everything we needed for a short stay. It was nice to have a balcony overlooking trees. Customer service could have been better, a friendly greeting and a smile would have been appreciated.
2023년 6월에 3박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 6월 21일
Hello Elena, Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and we apologize for the impression that our staff gave you. We are looking forward to welcoming you back soon!

8/10 - 좋아요

Sophia

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 6월 23일
Hello Sophia,Thank you for reviewing your stay. We are glad to hear that you had a good time here and we hope you will visit us again soon!

8/10 - 좋아요

Akiko

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room was clean and we loved the nice hot tub. Location was amazing in terms of being a way from the touristic area while still being walkable to anywhere. There were plenty of parking spots available as long as you are willing to pay $18 per day. I was surprised how front desk staff always seemed disinterested throughout our stay while Whistler seemed such a friendly town.
2023년 6월에 2박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 6월 19일
Hello Akiko,Thank you for your feedback. We are glad to hear that you liked our location and the room. We apologize for the impression that our staff members gave you. We try to provide great customer service to all our guests. However, sometimes when is too busy we don't have time to interact with everyone as much as we would love to. We are looking forward to your next visit!

10/10 - 훌륭해요

Zunaira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had an amazing time at this property! It was incredibly clean and pleasant. It is located in the best location so i was able to easily walk around Whistler and make it back to my hotel without issue. There are food places right across the street that are open late. I had a queen suite and it was properly stocked and very clean. It was very spacious. I had a chair to read in and a dining table to eat and plan my excursions on. Only recommendation i have is to bring a sleep mask. Sunrise in the summer is very early so it comes in through the blinds. I had limited interactions with the hotel staff but they would always say hello and good bye. Would definitely stay here again
2023년 6월에 4박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 6월 12일
Hello Zunaira,Thank you for your feedback. We are happy to hear that you had a positive experience with us and we hope you will visit us again soon!

10/10 - 훌륭해요

Binting

2023년 5월에 2박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 6월 21일
Hello,Thank you for giving us 5 out of 5. We are glad to hear that you enjoyed your stay and we are looking forward to welcoming you back soon!

10/10 - 훌륭해요

Jeovilan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although its not a full service hotel, the room is clean, towels are clean, cleanliness is 5 stars!
2023년 5월에 2박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 5월 19일
Hello Jeovilan,Thank you for your feedback. We really appreciate the 5 stars for the cleanliness. Unfortunately, Alpenglow is a lodge and we do not offer the full hotel service. We hope you will have a chance to come back soon!Warm regards,Marianna

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 4월에 3박 숙박함
답변 제공: Catia G., Operations Manager MVAWhistler 님, 2023년 4월 23일
Dear Mark,Thank you for staying with us and taking the time to leave us a review of your recent stay at the Alpenglow Lodge.We hope to see you again soon on your next visit,Regards,

8/10 - 좋아요

angie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good budget friendly place to stay...hot tub, outdoor heated pool, sauna...good location. Parking spaces are ridiculously small.
2023년 4월에 3박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 4월 19일
Hello Angie,Thank you for leaving a review. We are happy to hear that you enjoyed our facilities and our location. Unfortunately, there is not much we can do about the small parking spots. We hope you will visit us again soon!

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Very clean, quiet, convenient, comfortable, friendly staff and nice accommodations.
2023년 3월에 3박 숙박함
답변 제공: Christina 님, 2023년 4월 4일
Great to hear you enjoyed your stay with us! And thank you for the kind words!! We look forward to your next visit.

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 4박 숙박함
답변 제공: Christina 님, 2023년 4월 4일
Sean, great to hear you enjoyed your vacation to Whistler and your stay at the Alpenglow. Hope you enjoyed a few days on the slopes!!

10/10 - 훌륭해요

Aleksandrs

2023년 3월에 2박 숙박함
답변 제공: Christina 님, 2023년 4월 4일
Hi Aleksandrs,Happy to hear you enjoyed your weekend stay!! We hope you have an opportunity to visit again soon.

10/10 - 훌륭해요

Jason

2023년 3월에 3박 숙박함
답변 제공: Marianna, Front Desk 님, 2023년 4월 11일
Hello Jason,Thank you for giving us a 5 out of 5. We hope you will visit us again soon!

6/10 - 괜찮아요

Kristen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room we booked (based on pictures) was not in anyway similar to the room we had. We found multiple ants in the bathroom and the room was a bit run down. Staff were pleasant and the room served it purpose, but given i was expecting a significantly different room from what i got, i felt it didn't meet expectations.
2023년 3월에 2박 숙박함