Hi Kim, Thank you kindly for taking the time to leave us such detailed feedback. It's great to see that you were very satisfied with the thorough cleanliness, however, we are sorry to see that not all aspects of your stay were up to your expectations. We appreciate all our guest's feedback as it helps us to identify what we are doing well and where we have room to add to the experience. We hope you enjoyed beautiful Whistler and if you return sometime in the future we hope to welcome you back to The Listel Hotel and to provide you with a fully satisfying stay then. Kind regards, Klaudia

Thank you for your review!

Hi Ickchan, Thanks so much for your kind review and the top rating. We are happy to see that you enjoyed your stay with us and that our staff could provide you with helpful recommendations about Whistler and make you feel comfortable. It is also great to read that you liked your room with the comfy beds and the convenience of the hot water kettle right in the room. We hope you are enjoying your travels and in case you return to Whistler in the future it would be a pleasure to welcome you back to our hotel. Kind regards, Klaudia, Duty Manager

Hello Lee, Thank you for your review. We are pleased you enjoyed your time and the amenities we provide here at the Listel Hotel. We hope to welcome you back again in the future. Thank you and take care Melissa Front Desk team

Dear Valued Guest, We are so happy to hear that you enjoyed your stay so much! Thank you for taking the beautiful pictures and leaving us with a 10 out of 10 review, I hope that we will be able to welcome you back for another stay again very soon. Kind regards, Ali Bartram Front Office Manager

Thank you for your review

Dear Marie-Frederique,Thank you for taking the time to leave your feedback. I agree the hotel is in a great location as it is walking distance to everything but away from the noisy village stroll. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Lord,Thank you for taking the time to leave such a great review. I am glad to hear that we were able to accommodate an early check-in for yourself. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Hello Darren,Thank you for writing about your previous stay. I'm happy you like the location of our property and that it met your needs while being here in Whistler. We hope you stay with us again and got home safe.Have a wonderful day.

Hi Vinod,Thank you for taking the time to leave such a great review. I will pass over your feedback regarding the hot tub and our floor maps. The picture you are seeing on Google is of our neighboring hotel and we are trying to have it removed. I hope you were able to enjoy your stay in Whistler and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear youngmi,Thank you for your feedback. If you would like to provide more details please reach out to the front desk.Regards,JennyFront Office Manager

Dear Juan,Thank you for taking the time to leave such a great review. I agree the hotel is in a great location being walking distance to the lifts, the shops and the restaurants. Happy to hear that you enjoyed our beds and pillows. They really are comfortable. I will pass on your feedback regarding the heating in the hallway to our management team. I hope you enjoyed your stay and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Khristine,Thank you for taking the time to leave your review. We hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Nicole,Thank you for taking the time to leave your feedback. I will discuss your feedback with our management team. I hope you enjoyed your time in Whistler.Regars,JennyFront Office Manager

Dear Daniel,Thank you for taking the time to leave such a great review. I hope we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Matthew,Thank you for taking the time to leave such a great review. I will pass on your feedback about the hot tub to our maintenance team. I am very pleased to hear that the staff were great during your stay. I hope we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Debbie,Thank you for taking the time to leave such great feedback. I agree the hotel is in a great location being walking distance to the gondola and all of the shops. Happy to hear you found the beds comfortable. Our restaurant The Bearfoot Bistro really is something special. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Thomas,Thank you for taking the time to leave your review. We hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Hamid,Thank you for taking the time to leave your feedback. I agree the hotel is in a great location being walking distance to the mountain and all of the shops and restaurants. I will pass on your feedback regarding the pillows and hallway carpets to our management team. I am sorry the hot tub was not operational in the morning. We do need to drain and rebalance chemicals periodically. I hope you were still able to enjoy your time in Whistler.Kind regards,JennyFront Office Manager

Dear Balprit,Thank you for taking the time to leave a review. If you would care to provide more feedback please don't hesitate to reach out.Kind regards,JennyFront Office Manager

Dear John,Than you for taking the time to leave such a great review. I am happy to hear that you enjoyed your stay with us and that staff were great. I hope we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Emma,I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear George,I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Hi Charles, Thank you kindly for leaving us such a positive review and a top rating. We are happy to see that you enjoyed your stay at our hotel thanks to the helpful guest service and the convenient amenities. We hope you had a wonderful time visiting beautiful Whistler and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Dear Sabrina,Thank you for taking the time to leave such a great review. I agree the hotel is in a great location being walking distance to the mountain and all of the shops and restaurants. Glad to hear you enjoyed your room. The staff are all real assets to our team and I am happy to hear they were great during your stay. The sparkling water tap really is a nice amenity to have. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Dear Chien Ya,We hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Hi Anita, Thanks so much for taking the time to review your stay with us at The Listel Hotel. We are sorry to see our guaranteed check-in time of 4PM was a drawback to your stay. We do provide early check-ins whenever possible and apologize that with the hotel operating at a very high occupancy during the holiday period not all early check-in requests can be accommodated at all times. We hope that accommodating early parking was a relief for you and are pleased the room was eventually ready for you before check-in time. Thanks again Anita, we hope you enjoyed your stay and had a lovely time in Whistler. We would be pleased to welcome you back in the future and to provide you with a fully satisfying stay then. Kind regards, Klaudia

Dear David,Thank you for taking the time to leave a great review. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Hi Yong, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Hi Hellen, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

Dear Michele,Thank you for taking the time to leave your feedback. I am super happy to hear that the staff were great during your stay. They are all real assets to the team. I agree the hotel is in a great location being walking distance to the mountain and all of the shops and restaurants. While we do charge for parking we do tend to be one of the cheaper hotel options in town. I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Hi Stephanie, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

Dear Zehra,I hope you enjoyed your stay with us and that we can welcome you back soon.Kind regards,JennyFront Office Manager

Hi Mike, Thanks so much for giving our property a top rating. We are happy to see that you found our hotel all cozy and the service to be great. We hope you had a wonderful time in Whistler and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Hi Nicholas, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

Hi Mark, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Hi Robert, Thanks very much for the top rating and the detailed review. It's great to see that the friendly and efficient check-in and the property itself with its convenient location all added to the experience. We hope you had a lovely time in Whistler and if you visit again it would be great to see you again at The Listel Hotel. Kind regards, Klaudia

Hi Kris, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Hi Byron, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Hi Qian, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Hi Yan Chang, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Hi Valerie, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

Hi Rob, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

Hi Melissa, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia

Hi Debra, Thanks so much for giving our property a top rating. We are glad you enjoyed your stay and if you visit again it would be a pleasure to welcome you back to The Listel Hotel. Kind regards, Klaudia

Hi Samantha, Thank you kindly for rating our property. We hope you enjoyed your stay in Whistler and with us at The Listel Hotel and if you visit again it would be a pleasure to welcome you back. Kind regards, Klaudia