슈피리어 스위트, 앙스위트 (Master Suite)
예약 가능 여부 확인

선셋 힐 하우스 여행 후기

4 out of 5
선셋 힐 하우스
231 Sunset Hill Road, Sugar Hill, NH

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 914개 이용 후기 중 530개" "
평점 8 - 좋아요. 914개 이용 후기 중 248개" "
평점 6 - 괜찮아요. 914개 이용 후기 중 90개" "
평점 4 - 별로예요. 914개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 914개 이용 후기 중 16개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주위환경 너무좋지만 실내, 특별히 bathroom 최악
언덕위에위치, 지는해를 볼수있고, 앞에는골프장, 주위의 산들 아주좋은 환경에 있다. 그러나 내가 머문 3층 객실은 No Good.... 특히 bathroom 은 최악. 너무좁아 샤워하기도 불편. 실내는 너무어둡고 침대는 소리나고.. 다른층은 몰라도 3층객실은 NO!!!
2021년 8월에 2박 숙박함
답변 제공: Judy 님, 2021년 8월 18일
We are always more than happy to relocate any guest if we have availability to a room that they would be more comfortable. We are sorry that we did not have that opportunity.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location
2024년 4월에 1박 숙박함
답변 제공: Judy 님, 2024년 4월 13일
We are happy you enjoyed your stay

10/10 - 훌륭해요

Sinara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classic, clean, great service!
2024년 4월에 2박 숙박함
답변 제공: Judy 님, 2024년 4월 13일
Glad you enjoyed your stay

8/10 - 좋아요

Denise 님, Woonsocket

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I decided to stay here to observe the eclipse. The staff for check in was very pleasant. the bartender, who also served as a waitress was also also very excellent and friendly. I briefly met the cook who was also very friendly. the property has two separate buildings, the larger one which has the office in the restaurant, and a smaller building next-door. The rooms are very clean and have a lot of beautiful old character. Overall, this place was very pleasant to stay at the only downfall was it was very easy to hear your neighbors in the other rooms but everyone was respectful and was quiet at night.
2024년 4월에 2박 숙박함
답변 제공: Judy 님, 2024년 4월 10일
Thank you for your feedback.Glad you enjoyed your stay

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Judy 님, 2024년 4월 13일
Thank you

10/10 - 훌륭해요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charming, cozy and pet friendly. Our stay of choice in Franconia.
2024년 3월에 2박 숙박함
답변 제공: Judy 님, 2024년 4월 3일
Glad you enjoyed your stay,

8/10 - 좋아요

Rebecca 님, Winterport

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful views, history to the area, comfortable room. We would love to stay here again.
2024년 2월에 1박 숙박함
답변 제공: Judy 님, 2024년 4월 1일
Glad you enjoyed your stay and yes come and visit us again!

10/10 - 훌륭해요

Leita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very old beautiful building so be prepared for quirky things. But this is what is lovely about this old inn. The views are spectacular, and the lounge a bar area are fun. We had a lovely stay.
2024년 2월에 2박 숙박함
답변 제공: Judy 님, 2024년 2월 26일
Thank you for your input and yes we love our quirkiness and pleased that you enjoyed your stay.Hope to see you again

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely one night stay. Will most likely stay here next year for our short NH trip instead of looking around. It was such a sweet place and had all the charm.
2024년 2월에 1박 숙박함
답변 제공: Judy 님, 2024년 2월 24일
So glad you enjoyed your stay & hope to see you again!

10/10 - 훌륭해요

Alyson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay, lovely friendly staff.
2024년 2월에 2박 숙박함
답변 제공: Judy 님, 2024년 2월 24일
Glad you enjoyed your stay with us.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Judy 님, 2024년 1월 30일
Glad you enjoyed your stay

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Judy 님, 2023년 12월 20일
Glad you enjoyed your stay...Hope to see you in 2024

10/10 - 훌륭해요

Lindsay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small town friendliness and a quaint, beautiful Inn. We will be back.
2023년 12월에 1박 숙박함
답변 제공: Judy 님, 2023년 12월 5일
Glad you enjoyed your stay.

6/10 - 괜찮아요

Matthew 님, Buzzards Bay

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The décor doesn't match the character of the building. Property appears a bit rundown, and neglected. I believe it says there is breakfast available. Danish and coffee was what was available. Bathroom in my room was very small.
2023년 11월에 2박 숙박함
답변 제공: Judy 님, 2023년 11월 28일
Sorry you did not enjoy your stay. Our property is far from neglected nor run down. It is however a historic Inn that dates back to the 1800 which was updated in 2019 to bring a modern feel while keeping the history throughout. We no longer serve breakfast but provide complimentary coffee and pastries each morning.The Inn provides private bathrooms for all the room whilst some may be small.

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Judy 님, 2023년 11월 10일
So glad you enjoyed your stay! Hope to see you again.

10/10 - 훌륭해요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property
2023년 9월에 1박 숙박함
답변 제공: Judy 님, 2023년 11월 2일
Thank you, hope to see you again

8/10 - 좋아요

Kristine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute Inn but disappointing
We arrived at our Inn looking forward to enjoying the restaurant and bar and not having to leave on a rainy night. Unfortunately both the bar and restaurant were not open and our “upgrade” to compensate for the closure meant we got to carry our luggage up another flight of stairs to the top floor! The room and the Inn were very nice and clean, however, if there are no amenities such as a bar or restaurant, it is not conveniently located for other options.
2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 11월 2일
We do try reach out to all our guest when the restaurant is not open as well as offering a free upgrade.All local restaurant are with a 15 minute ride as well, and we have a list available at the front desk as well as a local delivery service.

6/10 - 괜찮아요

Maisha

2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 11월 2일
We appreciate feedback as well

8/10 - 좋아요

mary

2023년 10월에 2박 숙박함
답변 제공: Judy 님, 2023년 11월 26일
thank you for staying with us.

10/10 - 훌륭해요

Rujuta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly front desk. Property is clean and has a charm to it. Good views all around
2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 10월 23일
Glad you enjoyed your stay.

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 10월 23일
Thank you for your input.

6/10 - 괜찮아요

Leigh

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Amazing view....horrible beds.
Views in mid-October are amazing! This is a very traditional inn so if you are expecting an ice machine or fridge in your room you should look elsewhere.Staff was very friendly and the spaces clean, but the beds/pillows were not comfortable....at all.
2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 10월 21일
Thank you for your feedback!

6/10 - 괜찮아요

Michael 님, Silver Spring

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Upon arrival, no one was available to check us in, so the bartender actually found the key and let us in. Then we went to dinner and the waitress informed us she could not serve us because she was anticipating that she would have too many tables due to later reservations. So we ordered take out and ate it at one of the tables. While we had our dinner, there were only two other tables with customers. Then we went back to our room and the tv didn’t work. Not a good experience but the room we had was very large and comfortable.
2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 10월 20일
Thank you for your feedback. We take pride that all of our staff members are trained to do multi jobs. The fall is the busiest time and reservations are required for dining. However, we were happy to hear you did to take out & that your TV was quickly fixed.

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is more of a bed and pastry (staff makes homemade to offer with the coffee) rather than a hotel. Very unique and charming. Room was spacious and kept the character of its history. The bed was firm - we were worried it would be uncomfortable - but two nights proved no problem and we slept very well. The room had an air conditioner/dehumidifier that switched on routinely and was quite loud (although we got used to it). Staff was great and gave a history of the building and area. Multiple dining areas but limited times where food is offered. No fridge, microwave, or ice machine in rooms but one available in common area and buckets of ice available on request.
2023년 10월에 2박 숙박함
답변 제공: Judy 님, 2023년 10월 21일
Glad you enjoyed your stay and that you for feedback.

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was magical in the fall. An old but clean inn on the most peaceful lot with a beautiful view of the mountains. I felt very safe here. The staff was friendly as well. I wish we could’ve stayed a couple more nights.
2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 10월 20일
Glad you had a magical stay. Hope to see you again!

10/10 - 훌륭해요

Amy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Gorgeous property and beautiful views. Loved our room- it was a big suite and perfect for a family of four.
2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 10월 16일
Glad you enjoyed your stay.

10/10 - 훌륭해요

Kristin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely two night stay at this historical property. Comfy bed, great water pressure, morning views of the mountains out the window. Would stay again.
2023년 10월에 2박 숙박함
답변 제공: Judy 님, 2023년 10월 16일
Glad you enjoyed your stay...we hope to see you again

8/10 - 좋아요

Rosalinda

2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 10월 20일
Thank you for staying with us & hope to see you again.

10/10 - 훌륭해요

suzanne

2023년 9월에 1박 숙박함
답변 제공: Judy 님, 2023년 11월 2일
Thank you

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay - nice room at the rear of the property with stunning views of Cannon Mountain and beyond. Staff very helpful and attentive. Property is a charming old historic building which is well maintained. Great dinner and bar area with good selection of food and beer - restaurant is not open every day but there are ample eateries in Sugar Hill and Littleton. Complimentary coffee and tea is available all day as are small bakery bites at breakfast. This is a great location for exploring the White Mountains.
2023년 10월에 3박 숙박함
답변 제공: Judy 님, 2023년 10월 12일
Thank you for staying with us. We hope to see you again when your in the area.

6/10 - 괜찮아요

Martin

연인과의 여행
Property has two buildings, we were put in an older annex called Hill House. Exterior, especially entry way, needs cleaning up and painting. Dining room experience was not good. Made reservations for 6:00 PM, appettizers arrived but very subpar & had to send back, and we were not served meal by 7:30 PM so we left. Hostess was apologetic and professional, but appears to be due to lack of staffing. Hostess sent over a to-go meal to our room later so we at least had something to eat.
2023년 10월에 2박 숙박함
답변 제공: Judy 님, 2023년 10월 12일
Thank you for your comments. We are sorry you did not have a nice dinning experience but very glad that our hostess brought you a meal.

8/10 - 좋아요

Kate

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Judy 님, 2023년 10월 9일
Glad you enjoyed your stay

6/10 - 괜찮아요

Neha

2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 11월 2일
We appreciate feedback as well

8/10 - 좋아요

Brent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Judy 님, 2023년 11월 2일
Thank you

8/10 - 좋아요

Emilie 님, Sunnyvale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived late, so it’s hard to review, however the area is stunningly beautiful and this old building is quite charming! Comfortable room, lovely area to relax in for a quick breakfast.
2023년 9월에 1박 숙박함
답변 제공: Judy 님, 2023년 10월 2일
GLAD YOU ENJOYED YOUR STAY

2/10 - 너무 별로예요

Debora

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When I set out to visit Sunset Hill House, I didn’t expect the experience I had. From reading previous reviews and the property’s answer to those reviews, I know that this will only serve as that - a review - and that no action will be taken towards making up for a bad experience, except a few paragraphs will probably be written in response in order to justify their take on things. To save you some time and effort: Yes, the view is beautiful. And yes, the mountains are breathtaking. Yes, the Inn looks wonderful on the outside. But how long will you be able to hide behind that? You are a business, and you are charging people quite a bit for the view they can get just from walking outside. I dare say the rustic, old-school experience of being handed an actual key as opposed to a keycard gives you a very welcoming, warm feeling when you arrive. But after going up two sets of stairs that are stained and dirty and look like they haven’t been cleaned in years doesn’t feel very welcoming. The room was clean! And that’s the least a great hotel should offer. But this is NOT a great hotel. I thought it was, but it is not. I had no hot water in my room. The bathroom was small, and that’s okay, but the shower was weak and again, did not get hot (not even warm until 10 minutes later). I understand you are a historic site, but there are steps you can take to bring your hotel up to par that won’t mess with the integrity of the building.
답변 제공: Judy 님, 2023년 9월 22일
Seems that this guest is making the rounds on review sites. As I have responded before, Thank you for your feedback. We never want our guest to be unhappy, but To wait and put such a ridiculous collection of complaints up after you spent 2 days with us, not once bringing anything to our attention. We would never force a guest to stay and would have been more than happy to accommodate you and checked you out and completely refunded you since you were not happy from the moment you arrived right down to an issue with our keys.In closing I hope that readers will see that this is just an unhappy person with life and not a justifiable review.

6/10 - 괜찮아요

Steve

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room was very nice. I was provided with a $20 voucher which I could not use because the dining room was unavailable due to a special event. Since the location of the inn was remote, I would have appreciated a note from the inn to let me know so that I could have stopped along the way to eat. Check-in was difficult as the staff was preparing for the special event.
2023년 9월에 1박 숙박함
답변 제공: Judy 님, 2023년 9월 17일
We do apologize for the mis-communication regarding the restaurant. We hope that your were able to enjoy most of your stay.

8/10 - 좋아요

Carl 님, Shelton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had third floor room. No elevator to get heavy piece of luggage to and from our room. Room was nice but for me, being 6'5" tall, the area for the commode was too small. As it was in small place next to a jacuzzi we didn't use. Few dead flies in bathroom each day especially in the jacuzzi near the window (an easy fix). These things a minor compared to the beautiful setting and the lodge itself. Pleasant staff and beautiful dining facilities. Yes, I would go back.
2023년 9월에 2박 숙박함
답변 제공: Judy 님, 2023년 9월 17일
We are glad you were able to enjoy your stay all-be-it a few minor issues.

6/10 - 괜찮아요

Glenn

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
VERY old house (was placed in Hill House, next to main house), paint job desperately needed. All doors had problems. Room itself had old mattress. Clean room though, no issues there. Can’t complain about the locale or scenery, beautiful area. This particular house just needs work.
2023년 8월에 1박 숙박함
답변 제공: Judy 님, 2023년 8월 14일
Thank you for your input & yes this is a Historical Inn built in 1880 that has been updated in recent years as well, but we did kept the original doors and beautiful woodwork in this building and yes sometimes the doors can be tricky. We agree that the exterior is in need of painting and we are just waiting for a dry spell to be able to do so.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wine and Dinner
After traveling all day we truly enjoyed a glass of wine and a nice dinner without leaving the property. The room was nice and fit out needs. Just remember this is an old inn and there are no elevators.
2023년 8월에 1박 숙박함
답변 제공: Judy 님, 2023년 8월 14일
Glad you enjoyed your stay and hope to see you again!

10/10 - 훌륭해요

Lisa

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Judy 님, 2023년 8월 10일
Glad you enjoyed your stay.

6/10 - 괜찮아요

CAMIER

좋아요: 청결 상태
별로예요: 직원 및 서비스
Hôtel ancien, la salle de bain ressemble à un placard. Pas de petit déjeuner possible, et attention aux bonus donnés par hotels.com pour des achats de nourriture : il n'y a que très rarement de la restauration, donc ces bonus donnés ne servent à rien...
2023년 8월에 2박 숙박함
답변 제공: Judy 님, 2023년 8월 10일
Thank you for your input. We have nothing to do with what Hotels.com offers you, however the restaurant was open for your dining. We offer complimentary coffee and pastries each morning as well. Each room does offer private baths some being smaller than other.

6/10 - 괜찮아요

Cheryl

가족 여행
What is nice about this property is that it is a quaint and beautiful view hotel. Unfortunately, the occupants in our building upstairs, You could hear everything and smell are Marijuana smoking. We were there for 3 days, and they only came in the room to tidy up 1 day..
2023년 8월에 3박 숙박함
답변 제공: Judy 님, 2023년 8월 10일
We are pleased that you found the beauty of this area albeit the few issues you experienced.

8/10 - 좋아요

Patrick

2023년 7월에 2박 숙박함
답변 제공: Judy 님, 2023년 9월 17일
Thank you

4/10 - 별로예요

Olivier

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were on the little house near the main building. It need a lot of renovations. If you want to go there, ask to be in the main building. Also, pool is not very an option as it is not really maintained or heated.
2023년 7월에 1박 숙박함
답변 제공: Judy 님, 2023년 7월 24일
We are sorry that you did not enjoy your stay. The pool is maintained everyday and although it is not heated is a refreshing 73 degrees. The Annex building you stayed in does have all the original beautiful woodwork which reminds us of the history of this wonderful Inn.

6/10 - 괜찮아요

Heather

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Beautiful area. Place itself is a bit dated. Bathroom in room so small that it was difficult to move or brush your teeth without bumping the walls
2023년 7월에 1박 숙박함
답변 제공: Judy 님, 2023년 7월 17일
As with many historical Inns, each room is unique in its features and was updated many years ago to accommodate all 28 rooms to have private bathrooms, albeit some may be smaller than others. Our Inn itself and rooms were renovated in 2019 as well as our dining room area being done this year with beautiful new floors and keeping with the historical look of this lovely Inn.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved my stay at this property. The views are stunning. My floor was quiet. The pillows comfy, the room clean. Morning coffee delicious. I'll be back.
2023년 5월에 1박 숙박함
답변 제공: Judy 님, 2023년 7월 17일
We are so happy you enjoyed your stay. Hope to see you soon!

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hospitable
Super friendly staff and very helpful, especially Chrissy. Enjoyed our meal at the restaurant ( and the server, Allison).
2023년 7월에 2박 숙박함
답변 제공: Judy 님, 2023년 7월 10일
We are happy you enjoyed your stay...Hope to see you again.

8/10 - 좋아요

Therese

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Judy 님, 2023년 6월 25일
Thank you for staying with us, we hope to see you again.

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Judy 님, 2023년 6월 25일
Thank you for staying with us, we hope to see you again.