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햄프턴 인 & 스위트 용커스 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 용커스
160 Corporate Blvd, Yonkers, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 500개" "
평점 8 - 좋아요. 1000개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 100개" "
평점 4 - 별로예요. 1000개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 119개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Izaura

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함

8/10 - 좋아요

Mary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Cherrell

별로예요: 청결 상태, 숙박 시설 상태 및 시설
First when we got there at 4 rooms were not ready. It was 4 families we all had our own reservations. At that time I got my room I usually always check intensively I found 4 bugs (bed bugs, pictured included). I let them know and they changed the room. Then the manager unruly walked up To me and said they were not bed bugs. I work in a shelter I know what a bed bug looks like. Next, the new room they have me had a very bad ant problem. Ants on the wall (videos included) then they somehow were on the bed. I had to stay with a friend for the night in her room because it was really bad.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure to do better in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 - 좋아요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like that they offer free breakfast. But, i have stayed there a few times and they serve the same thing all the time. Scramble eggs, and hot sliced sausage. I wish they would switched it up, regular sausage, omlettes, bacon anything!!! But, it is no suprise when you go eat breakfast there. You know what they serving. Other than the very limited breakfast selection. It is a decent place to stay and they just renovated it so, it looks very modern.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel

2/10 - 너무 별로예요

MIRANDA

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 - 좋아요

Gus

가족 여행
Very clean room. Gym to small. Breakfast good. No water to drink.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

6/10 - 괜찮아요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked that the property has an indoor pool. It was my main reason for choosing it. Unfortunately, the website doesn't state that the pool is only available on weekends. While i was there on the weekend, the pool was only open on Sunday from 9 - 12noon. Had I'd known that, I might have looked elsewhere.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

2/10 - 너무 별로예요

Jose

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 - 좋아요

Melanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nice and clean. Staff was polite. Only thing I was disappointed in was their indoor pool is only open on the weekend, so my children didn’t get to enjoy the pool. Free breakfast was a plus and one of the reasons I chose this hotel.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 - 훌륭해요

Dionelis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

8/10 - 좋아요

Frankie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the breakfast buffet.
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel

10/10 - 훌륭해요

Tarayna

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

10/10 - 훌륭해요

Militza

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel

10/10 - 훌륭해요

vimarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

2/10 - 너무 별로예요

Aisha

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

8/10 - 좋아요

Crismailin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

10/10 - 훌륭해요

Morayma 님, San German

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aunque dice free parking, tuve que pagar durante el uso de estacionaniento
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

8/10 - 좋아요

Joanna

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
PROS Check in was smooth and easy, the morning continental breakfast was not crowded as it usually is at most hotels. The hotel was rather quiet even though there was small groups of families and professionals staying there. The gym had enough equipment to get in a good full body workout. CONS The pool is ONLY open on weekends which is not advertised online. The breaktfast was lack luster with the AGM complaining that she was doing things that were not part of here job. We called ahead to name that we would be checking in closer to 6pm and even upon arrival at 545 our room was not ready (a double queen), we were offered an accessible room which had more space but was right outside the elevator (which we did NOT want) and resulted in a very noisy night with all the traffic of a young group of people. Check in was smooth however the young lady who was checking us in was distracted by her personal cell phone and criticizing a family group who appeared to be of hispanic decent by saying to her AA coworker "I don't know why we Spanish people have to be so loud all the time especially when we are right next to one another". I found this extremely unprofessional and offensive as there were other guests checking in at the same time and there was no way of her knowing the ethnicity of us or them.
2024년 3월에 1박 숙박함
답변 제공: Sophia Campbell 님, 2024년 3월 26일
Thank you for choosing to stay with us here at Hampton inn and Suites Yonkers NY. Your feedback will help us as we continually work to improve our guest experience.

8/10 - 좋아요

Helena

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 - 좋아요

Jimmy

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Carrick

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We came for the indoor pool and close to the city.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Robert

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk wouldn’t give us a key when we checked in. They said the room was not ready yet check in is at 3pm. They charged me for parking 13.00. I have always loved Hampton Inn this one we won’t be staying at again!
답변 제공: Management 님, 2024년 4월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 - 훌륭해요

Gladys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
none
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Edgar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

8/10 - 좋아요

Franklin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Asteway

연인과의 여행
좋아요: 편의 시설/서비스
I stayed in the second floor(221) and above me the whole night people were talking, walking or doing something. I called the front office twice and they told me they will take care of the issue but nothing happened. I asked to be transferred to another room and they said there are no extra rooms. Even more disappointing…. I was complaining to one of the ladies at the front desk during checkout and she could not even give me her full attention. I have stayed at Comfort Inns a number of times, this is my 1st disappointment.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Abraham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The ac makes to much noise was the only problem i had everything else was great
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 - 훌륭해요

Alejandrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Destiny

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here one night, upon entering the hotel it is really nice, front desk is just straight to the point not very welcoming…..once you go up to the rooms the hallways are long, dark & old fashioned it’s not joyous. Once inside the room the setup is nice however the room had a weird odor & I did notice the room was not cleaned correctly, the bathroom door handles had brown stains, the toilet had hair, & the worst part 2 of the pillow cases on the pillows don’t seemed they were changed they were stained & the sheets were itchy. Overall for the price of one night I would not stay here again
답변 제공: Management 님, 2024년 3월 9일
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 - 훌륭해요

Mohammed 님, Far Rockaway

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet. GREAT breakfast.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Cesar

별로예요: 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 6일
Dear Cesar,Thank you for choosing to stay with us her at Hampton inn and Suites Yonkers NY. Your feedback will help us as we continually work to improve our guest experience.

10/10 - 훌륭해요

Kundry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
execelente
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this hotel so much this was my second time at the property and it was the best, I like that is very affordable and now I don't have to worry about where am I going to sleep when I'm traveling to NY!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Cesar

2024년 2월에 6박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

10/10 - 훌륭해요

Audrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and quiet... Slept very well !
2024년 3월에 1박 숙박함

8/10 - 좋아요

Rháèèm

좋아요: 청결 상태, 직원 및 서비스
Get you tube pan e tv dem #outside#
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Tamara

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Sermo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The wash cloth were so rough on your body. Front desk woke me up at 7:40 to asked if my room was flooded. I told them no i didnt used it this morning, 5 minutes later there was a loud knock on the front door. This guy was asking the same question and he told me he'd be back to check the room. This was a horrible stay for me.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Claudette

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quietness
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jalyah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very out the way & quiet
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Yarisbeth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Gladys

2024년 2월에 1박 숙박함