숙박 시설 정면

마이크로텔 인 & 스위트 바이 윈덤 화이트코트 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 508개 이용 후기 중 295개" "
평점 8 - 좋아요. 508개 이용 후기 중 153개" "
평점 6 - 괜찮아요. 508개 이용 후기 중 40개" "
평점 4 - 별로예요. 508개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 508개 이용 후기 중 8개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Arron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great! Nice staff
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 4월 16일
Thank you for giving us a perfect rating!We look forward to welcoming you back soon!

10/10 - 훌륭해요

Curtis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 4월 16일
We appreciate your perfect rating!We look forward to welcoming you back soon!

8/10 - 좋아요

christine s

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in late and left early. Hotel was quiet and didn’t seem very full. Lots of parking. Every staff member I encountered was very friendly and personable. Rooms were clean, beds comfortable enough, enough plug ins. No counter on bathroom sink. Liked that they served decaf coffee at breakfast. If only they had a swimming pool!!!
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 4월 8일
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel quiet, our staff friendly, and our rooms clean and comfortable. We're glad you appreciated the availability of decaf coffee at breakfast.We've noted your suggestion regarding the swimming pool, and while we don't have one currently, we're always looking for ways to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 3월 20일
We appreciate your positive comments and good rating!We look forward to welcoming you back soon.

10/10 - 훌륭해요

Arthur

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Clean
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 3월 12일
Thank you for your perfect rating and leaving us a positive review! We appreciate your feedback. We look forward to welcome you back soon!

4/10 - 별로예요

Melynda

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 3월 8일
We appreciate your feedback. We apologize for not meeting your expectations during your stay. We look forward to the opportunity to welcome you back and provide a better experience.

10/10 - 훌륭해요

Joyylynne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 1월 22일
Thank you for giving us a perfect rating!We appreciate your positive feedback.We look forward to welcoming you soon!

8/10 - 좋아요

Eric

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
one night on way home
friendly staff, surprised that no rooms have king beds, slept well and seems to be a quiet area of townbreakfast was a little skimpy. I missed my banana
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 1월 2일
Thank you for your feedback. We're thrilled you enjoyed our friendly staff and had a restful stay in our quiet area. We apologize for the absence of king beds and any inconvenience caused. We appreciate your insights, and we hope to welcome you back for an improved stay.

10/10 - 훌륭해요

Cassandra

2023년 12월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 1월 2일
Wow! Thanks for the perfect rating!

10/10 - 훌륭해요

Richa

2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 1월 2일
Thank you for giving us a positive rating!

6/10 - 괜찮아요

Leslie

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Poor desk agent all alone on a busy night. Then had a cold shower
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 20일
We appreciate your feedback about your stay, particularly the challenges of a busy night and a cold shower. We apologize for any inconvenience and are actively working to address these issues. Providing more details would help us address your concerns better. We look forward to the chance to improve your experience on your next visit.

6/10 - 괜찮아요

jeanlyn

2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 1월 2일
Thak you for your valuable feedback!

10/10 - 훌륭해요

Jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms. Nice staff. Good breakfast
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 17일
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our clean rooms, found our staff to be accommodating, and liked the breakfast. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit! If there's anything specific you loved or any suggestions you have for improvement, we'd love to hear them. Safe travels!

10/10 - 훌륭해요

Cory

2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2024년 1월 2일
Thank you for the positive rating!We value your feedback.

10/10 - 훌륭해요

Sandy 님, Calgary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 14일
We appreciate your feedback!Thank you for giving us a perfect rating!

10/10 - 훌륭해요

Marissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was a great stay it would have been perfect if there was a swimming pool!
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 14일
Thank you for your positive comment and perfect rating!We valu e your feedback.

10/10 - 훌륭해요

Craig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 7일
Thank you for giving us a perfect rating!We value your feedback and we can’t wait to welcome you back again, soon!

8/10 - 좋아요

Rod

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was a bit small but comfortable. Coffee in room was very bad.
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 7일
Dear guest,Thank you for taking the time to share your experience with us. We're glad to hear that you found the room comfortable. We're sorry to hear about your disappointment with the coffee quality. Your feedback is valuable, and we will work on addressing this issue to enhance our guests' overall experience.

2/10 - 너무 별로예요

Nathan

출장 여행
별로예요: 직원 및 서비스
Didnt want to refund 3 days after only being there for 1 night only. Front desk said its ok and sorted out since it was pre paid by Expedia. Contacted expedia about it and they issued a refund request. Microtel didnt re issue the pre paid refund by Expedia. If they do try this, contact your credit card company and request a pull back.
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 7일
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the refund process. We want to assure you that we have taken your concerns seriously. Upon reviewing your reservation, we found that the fees charged to the Expedia virtual card have been reversed and waived from our end. We appreciate your understanding in this matter and value your business.If you have any further questions or concerns, please feel free to reach out. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay.

4/10 - 별로예요

Sheldon

2023년 10월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 10월 13일
Dear SheldonThank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and value your input. We are sorry to hear that your experience did not meet your expectations.We take your comments seriously and will use them to improve our services. If there are specific areas where you think we can enhance our guest experience, we would love to hear more from you.We hope to have another opportunity to welcome you back and provide you with a better stay.

8/10 - 좋아요

Travis

2023년 10월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 1일
Thank you for your positive rating!We look forward to welcoming you back soon.

8/10 - 좋아요

Amy

2023년 9월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 11월 1일
Thank you for your positive feedback!We look forward to welcoming you back soon.

8/10 - 좋아요

Jonathon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 9월 28일
We appreciate you feedback!Thank you!

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was great. Front desk last was rude and not personable
2023년 9월에 1박 숙박함
답변 제공: Microtel Whitecourt 님, 2023년 9월 25일
Thank you for your recent stay with us and for sharing your feedback. We're thrilled to hear you found the hotel great, but we're truly sorry to learn about your encounter with our front desk staff and will use your feedback for improvement.We genuinely value your input and hope this won't deter you from returning. We look forward to the opportunity to welcome you back and provide an exceptional stay.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Microtel Whitecourt 님, 2023년 9월 5일
Thank you for your rating! We appreciate your feedback.

10/10 - 훌륭해요

Colin

2023년 8월에 1박 숙박함
답변 제공: Microtel Whitecourt 님, 2023년 9월 25일
We value tour feedback. Thank you for giving us a perfect rating!

8/10 - 좋아요

Dr. Marylou

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in for most hotels is 11 AM. We were disappointed by 3:00.
2023년 8월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 28일
Dear Valued Guest,Thank you for your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you faced during the check-in process.We understand the importance of early check-in. However, it's subject to availability and may come with additional charges based on room availability. We regret any disappointment caused by not meeting your expectations in this regard.Your input is valuable, and we will use it to improve our communication about early check-in policies. We hope to welcome you back for a better experience in the future.

8/10 - 좋아요

TRUDY

가족 여행
N/A
2023년 8월에 1박 숙박함
답변 제공: Microtel Whitecourt 님, 2023년 9월 5일
Thank you for your feedback. We appreciate your good rating!

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 22일
Thank you for your perfect rating!We value your feedback.

6/10 - 괜찮아요

Jory

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel lobby and grounds are well kept and modern. Our room had very comfortable, clean, beds. However, after being in the room my allergies started to flare from the sitting dust. I used a wet rag and dusted the headboards, desk, desk cubbies, and it was evident this hadn't been done for a while. The bathroom floor was wet upon arrival and it was quickly found out that the sink was leaking onto the floor and had been for a while. I let front desk know all this upon check out. The shower was nice and the overall room is lovely - just wish the housekeeping held a little higher standard.
2023년 8월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create a wonderful experience for each guest. We hope to welcome you back again in the near future!

4/10 - 별로예요

Anthony 님, Greenback

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room initially provided was unmade. After another hour, finally got a different room. It was ok. Hardly looked like a made room, but sheets were clean.
2023년 8월에 1박 숙박함
답변 제공: Microtel Whitecourt 님, 2023년 8월 21일
We sincerely apologize for not meeting your expectations. Your feedback is crucial, and we're using it to drive positive changes for the future.Thank you for your understanding.

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 22일
We appreciate your feedback!Thank you for giving us a perfect rating!

10/10 - 훌륭해요

Joris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
AC was broken and they replaced the whole unit so the room was very comfortable the rest of my stay
2023년 8월에 4박 숙박함
답변 제공: Microtel Whitecourt 님, 2023년 8월 19일
Thank you for your wonderful review! Our team is delighted to have met your expectations and provided you with a satisfying stay. We can't wait to have the pleasure of welcoming you back in the near future.

10/10 - 훌륭해요

Chelsea

2023년 8월에 1박 숙박함
답변 제공: Microtel Whitecourt 님, 2023년 9월 25일
We appreciate your perfect rating!Thank you!

10/10 - 훌륭해요

Linda

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed sheets were wrinkled but they replaced them the next day. Enjoyed our stay.
2023년 8월에 3박 숙박함
답변 제공: Microtel Whitecourt 님, 2023년 8월 12일
Wow! Thank you for the perfect rating! We appreciate your positive comment.

6/10 - 괜찮아요

Dan

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 11일
Thank you for your feedback.We hope to welcome you back again soon!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price was reasonable, the room was clean, and the check-in and check-out were smooth. The breakfast tables were too few and dirty. Also, the breakfast offerings weren't as varied as other hotels.
2023년 8월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 9일
We appreciate your feedback. Thank you for your compliments and we would take this comments for further improvement. We look forward to welcoming you back!

10/10 - 훌륭해요

Toni

2023년 7월에 2박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 25일
Thank you for giving us a perfect rating!we value your feedback.

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 직원 및 서비스
Room was entirely too small
2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 9일
Thank you for your valuable feedback. We are sorry for not meeting your expectation. We would love to inform you that we have diffrenet room types that you can choose from based on your comfortability. Feel free to call us anytime if you require an accommodation the next time you visit us. Thank you!

8/10 - 좋아요

Annette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and new. Decent breakfast
2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 31일
Thank you for your positive rating and good compliments!We value your feedback.

6/10 - 괜찮아요

Sandy 님, Calgary

좋아요: 직원 및 서비스
Lots of free parking. Some large parking spots. Very friendly and helpful staff. Rooms need new carpet. Beds are very comfortable. Lots of towels and like Dove toiletries.
2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 31일
Thank you for your kind compliments!We value your feedback.

10/10 - 훌륭해요

Craig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 22일
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8/10 - 좋아요

Lisa

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It has a nice open green space for exercising our dog.
2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 19일
Thank you for your positive comments! We appreciate your feedback.

10/10 - 훌륭해요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good sleep.
Very clean room. Comfortable bed. Quiet. Staff helpful on surrounding area restaurants.
2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 17일
We appreciate your positive comments.Thank you for your feedback. We are excited to welcome you back on your next stay with us!

8/10 - 좋아요

Erica

2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 8월 9일
We appreciate your feedback!Thank you and we can't wait to welcome you back soon!

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean room
2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 16일
Thank you for your positive comments. We appreciate your feedback!

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 12일
Thank you for giving us a perfect rating! We appreciate your feedback.

10/10 - 훌륭해요

DIANE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 7일
Thank you for giving us a perfect rating!We appreciate your feedback.

10/10 - 훌륭해요

Jane A

2023년 7월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 7월 5일
Thank you for giving us a perfect rating!We appreciate your feedback.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property met expectations
2023년 6월에 1박 숙박함
답변 제공: Microtel Inn and Suites by Wyndham Whitecourt 님, 2023년 6월 26일
We appreciate your feedback.We look forward to welcome you back soon!