로비

페어브리지 인, 스위트 & 아웃로 컨퍼런스 센터 캘리스펠 여행 후기

2 out of 5

이용 후기

5.6
평점 10 - 훌륭해요. 1001개 이용 후기 중 115개" "
평점 8 - 좋아요. 1001개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 227개" "
평점 4 - 별로예요. 1001개 이용 후기 중 243개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 209개" "

6.0/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Rachael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We pulled up to the hotel and it was closed. It was surrounded by construction fencing and there were people hauling mattresses out. It would have been nice to know the hotel we were booked at didn’t exist anymore. Very disappointing!
2022년 7월에 1박 숙박함

8/10 - 좋아요

Lacey

2022년 1월에 1박 숙박함

8/10 - 좋아요

Randy

2021년 12월에 1박 숙박함

4/10 - 별로예요

Shirin

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the older building. Breakfast was horrible. Hot tub broken. Some of the building is being rented out to low income persons. Getto feeling.
2021년 12월에 2박 숙박함
답변 제공: GM 님, 2022년 1월 26일
We are sorry your stay was less than favorable. We are working hard on the issue you experienced. Thank you for letting us know.

10/10 - 훌륭해요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: GM 님, 2022년 1월 26일
Thank you for your valued feedback

10/10 - 훌륭해요

Susan L

좋아요: 객실의 편안함
Just a little old and dark.
2021년 10월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
Thank you for your valued feedback

8/10 - 좋아요

Glen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
Thank you for your valued feedback.

4/10 - 별로예요

Brandy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was amazing...room was filthy and there was mold in the shower.
2021년 10월에 2박 숙박함
답변 제공: gm 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

Patty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Happy customers
Great! They put us right at the pool.
2021년 10월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
Thank you for your valued feedback.

6/10 - 괜찮아요

Alexandra

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Alexandra

가족 여행
좋아요: 직원 및 서비스
2021년 10월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Can’t swim in pool, rooms unclean
DO NOT EXPECT KIDS TO BE ABLE TO SWIM IN THE POOL. IT IS FREEZING AND MANAGEMENT TRIES TO SAY IT IS SET TO 75. MOLD AROUND TUB, BASEBOARD MISSING WITH NAILS STICKING OUT. BATHROOM WASN’T CLEAN
2021년 10월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Celestial 님, Monroe

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Im terribly disappointed with this hotel in Kalisbell. We had a reservation I made a few days prior to our trip. I called the morning we were to travel and stay at the hotel as my husband was super sick and was diagnosed with Covid. I called expedia first to see about a refund. In turn expedia called the hotel and ask about a refund. Expedia was told no refunds but the expedia rep told me to call and ask personally due to the circumstance. I called and spoke to someone at the front, she said she was aware that her manager had just spoken to expedia and put me on hold to speak to this manager. She came back to the phone and said their policy is no refunds but they were going to ask the "owners" and they would contact me and let me know......well its been 6 days and no contact and no refund....its very disappointing to know that they arent able to even to take the time to call and speak to me. I dont recommend this hotel.....no refunds during covid is not a great way to run a business!!
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Lillian D

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was lucky to get a suite, and it was clean enough, however the property needs a lot of work. Everything looks like 1970's
2021년 9월에 2박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

BLAINE

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very outdated. Bathroom was dirty, soap slime on soap ledge in tub shower, shower curtain was too long and scummy at bottom. Black curly hair in sink and tub. And skid mark in toilet. Yuck.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
We were 4 at our room and only give us 3 towels, we ask for more and haves 2 more, in the morning for breakfast they didn’t have spoons so my kids couldn’t eat cereal and milk, they have hot water and no tea. We ask for help and they told us they don’t serve tea and they have been out of spoons and they didn’t know when they will get more. We were there fir soccer tournament and we wanted our kids to get breakfast before games so we end up waking up even early to get them a better breakfast. We won’t stay there again.
2021년 9월에 2박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jain family vacation
Most of the food places and gas stations were near by. Very open and spacious parking. love to stay their again.
2021년 6월에 4박 숙박함
답변 제공: GM 님, 2021년 10월 26일
Thank you for your valued feedback!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

Kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, but a little dated.
We stayed here forty-three years ago on our honeymoon. The property is not as nice as it was then, but they are trying.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
Thank you for your valued feedback. We are working hard to make positive changes.

2/10 - 너무 별로예요

Charles

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rundown, over priced, limited service. One of the more disappointing properties I have stayed in.
2021년 9월에 2박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Had to change rooms twice (once due to door being not very secure and once due to keycard reader not working). However, staff was very helpful and understanding in processing these changes.
2021년 9월에 4박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Jan

Disappointing
The phone had a flashing light when we arrived which wouldn't allow me to call the front desk. I went down to the desk & reported it twice, but it never got fixed. No safety bars or non slip mat for the shower, no mat to step onto from the shower, short on towels & washcloths when we arrived. Staff would not give a printed receipt because we didn't book directly with them.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 10월 26일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Tami

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Went to the front desk to ask for a couple of extra pillows as the ones in the room were small and was told by the lady at the front desk that she was too busy (2 people in line to check in) and I needed to come back in a couple hours and I could ask for them then. She didn't ask for a room number so she could get them when not so busy.
2021년 9월에 2박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

KENDRA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GR8 Find
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
Thank you for your valued feedback.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
More run down than you'd expect
More run-down than you'd expect. Rooms were big, but wasn't given the room I asked for. Lots of dirt/dust in corners. Bed surprisingly OK. Breakfast was cold food only. Friendly enough service, though both people I dealt with said they'd only worked there for a little while (a month, 2 days, etc.)
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Jon

2021년 8월에 4박 숙박함

4/10 - 별로예요

Jason

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Room smelled like pet urine and the bed was horrible. Lady at front desk was very nice though.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

SALAHEDDIN

좋아요: 객실의 편안함
No room service unless you ask for it
We asked for our room to be serviced, and never got that. They apologized by saying they are overbooked and short staffed.
2021년 7월에 3박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. Desk clerk was super nice and let me check in a little early so I could get changed and ready for the wedding I was going to. Breakfast was great. The only complaint I have is that the water temperature fluctuated super bad while I was taking a shower. Super super hot to luke warm and back.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
Thank you for your valued feedback.

10/10 - 훌륭해요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: GM 님, 2021년 9월 18일
Thank you for your valued feedback.

2/10 - 너무 별로예요

Karen

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is in need of repair. Recently sold much needed remodeling to do.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Benjamin Rudy 님, Chewelah

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very poorly signed. Parking lot too small. Overall condition is desperate need of updating.
2021년 9월에 2박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t do it.
Gross and creepy! Everything is broken and super dated!! The bed literally was falling apart.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Terry Allan

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Ping

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, convenient, price reasonable
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
Thank you for your valued feedback.

2/10 - 너무 별로예요

Chris

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I also needed to add the hot tub was not working and pool was so cloudy you couldn’t see the sides
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
The staff was friendly and helpful. No mini fridge, or microwave. Only two very poor lit lamps in the room. The pillows are awful. Flat and even with two of them together didn't amount to one decent pillow. Only 1 ice machine in the whole building and it was on the first floor clear down the hall by room 120 and we were on the 3rd floor. Breakfast was so - so. Not everything was out and ready to go. Poor selection. Pretty poor for the price. The room was clean and that is vitally important.
2021년 9월에 1박 숙박함
답변 제공: GM 님, 2021년 9월 18일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The furnishings were very old and showed lots of signs of wear, the smoke detector was chirping so tried to call the front desk and the phone had no cords. The breakfast in the morning was out of almost everything and getting it refilled was almost impossible. The price was good and the front desk people were friendly.
2021년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2021년 8월 30일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

Tommy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Front desk staff great quiet toilet never stopped running bathroom faucet extremly loose refridge mafe to much noise we just unplugged S tar at front desk was amazing
2021년 8월에 5박 숙박함
답변 제공: Front Desk 님, 2021년 8월 30일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Janet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks!
We stayed in Kalispell to be close to Glacier and Big Fork. We enjoyed our breakfast and we loved the breakfast attendant. He kept everything clean and well stocked. Cody at the front desk was helpful throughout our stay as was the lady staffed the desk at night.
2021년 8월에 3박 숙박함
답변 제공: Tom 님, 2021년 8월 24일
We are delighted to hear Cody was able to assist you at the Front Desk. We hope to see you again soon!

2/10 - 너무 별로예요

Erin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Id rather not say There was a bag of meth under the bed A bunch of people out front drinking and partying
2021년 8월에 1박 숙박함
답변 제공: Tom 님, 2021년 8월 24일
We are sorry to hear you did not enjoy your stay with us. We will address this appropriately.

4/10 - 별로예요

Tom

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible place to stay.
Dirty run down location. Definitely not worth the $200 per night price point. Elevator smelled like someone urinated inside it. Windows were gross, even the chair in my room was badly stained. Place needs a complete overhaul. Whole location smelled weird. Not a secured location either as some of the exterior doors don't latch or barely close. Keys worked maybe 10-15% of the time. Constantly had to be reprogrammed to my room. Giving this location anything more than a 1 star would be generous to say the least. Very disappointed. Will not chose this location again. Only saving grace for this is the employees. Friendly and courteous the whole time. Wish I took more pictures of how gross this place was. But here's at least the chair that was in my room. Judge for yourself.
2021년 8월에 3박 숙박함
답변 제공: Tom 님, 2021년 8월 24일
We are sorry to hear you did not enjoy your stay with us. We will address this appropriately.

4/10 - 별로예요

Gabriel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and expensive
We arrive in this place late at night around 11 pm, the receptionist was friendly. When we got into our room it was dirty, there are crumbs in the bed and all over the floor. We ask for transfer to another room, this time it was a little cleaner but the air condition is not working and it was hot all night ( month of August). The swimming pool was not very good either. They have hot breakfast of cereal, waffle, biscuit and gravy. I wish we did not book online so that we can just not pay and find some other place. For a $250 charge we are very disappointed and won’t come back in this place again.
2021년 8월에 1박 숙박함
답변 제공: Tom 님, 2021년 8월 24일
We are sorry to hear you did not enjoy your stay with us. We will address this appropriately.

4/10 - 별로예요

Angie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Help!
They need to pay more attention to keeping the place clean . I took disinfecting wipes and they were very dirty. The hallways are very dark. The place needs an overhaul. The baseboards are very dirty and the carpet needs to be replaced badly. The people are very nice and helpful.
2021년 8월에 2박 숙박함
답변 제공: Tom 님, 2021년 8월 24일
We are sorry to hear you did not enjoy your stay with us. We will address this appropriately.

2/10 - 너무 별로예요

Sherry

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Starr and Jodi were excellent employees. Very accommodating. This hotel is lucky to have them. The lighting was horrible and the bed sunk in the middle. The price was to high for the accommodations. Would never recommend.
2021년 8월에 1박 숙박함
답변 제공: Tom 님, 2021년 8월 24일
We are sorry to hear you did not enjoy your stay with us. We will address this appropriately.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The front desk lady who worked Thursday night around 6 was really rude. She made a huge sense when my card wouldn’t work. She could have handled it WAYY BETTER. Our room was really dirty. There was Cheetos and a bunch of crap behind the bed.
2021년 8월에 3박 숙박함
답변 제공: Tom 님, 2021년 8월 24일
We are sorry to hear you did not enjoy your stay with us. We will address this appropriately.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The price was affordable compared to other hotels in Kalispell, ...and that's about the sum of it. All the staff we interacted with were friendly & helpful, ... but, they were woefully understaffed for the size of the place. The breakfast was fairly meager, but at least one could make a fresh waffle or pancake. Cleanliness seemed not so great. We went out and bought Tilex to thouroughly clean the bathroom and deal with some mildew. The sheets & towels were clean, but stained... not very inviting. The facility is large, and older, and is in desperate need of some serious updating.
2021년 7월에 4박 숙박함
답변 제공: GM 님, 2021년 8월 13일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room didn’t look like it was cleaned...it smelled horrible. The ice bucket in the bathroom still had nasty water floating in it...the hot tub was broken and the pool was pretty nasty. Overall I would never stay here again.
2021년 8월에 1박 숙박함
답변 제공: GM 님, 2021년 8월 13일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff that showed up to work were very pleasant and helpful. The rooms could use some updating, the bed was not comfortable.
2021년 8월에 6박 숙박함
답변 제공: GM 님, 2021년 8월 13일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Blaine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away hotel should be the name
Although the staff tried there best to accommodate the property was run down, filthy dirty. Reservations that were made 3 months earlier and confirmed was messed up, had to change rooms 3 times, once because it was so filthy we refused to stay in it. Broken waffle irons and non working items at the continental breakfast. If your visiting Glacier NP, you would be better off driving additional miles if necessary rather than staying there. Again the staff tried hard but you can’t polish a turd!
2021년 8월에 5박 숙박함
답변 제공: GM 님, 2021년 8월 13일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.