숙박 시설 정면

힐튼 가든 인 캘리스펠 여행 후기

3 out of 5
힐튼 가든 인 캘리스펠
1840 Us Highway 93 S, Kalispell, MT

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 438개" "
평점 8 - 좋아요. 1000개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 129개" "
평점 4 - 별로예요. 1000개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 42개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

todd

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Airport to watch planes land
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Alisha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Caleb

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Daniel

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Frank

2023년 12월에 1박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 12월 30일
We at the Hilton Garden Inn Kalispell thank you for staying at our hotel and hope you visit us again!

8/10 - 좋아요

Travis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and nice. I paid extra for free breakfast but only received $10 coupons so still had to pay for each breakfast.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 12월 30일
We at the Hilton Garden Inn Kalispell thank you for staying at our hotel and hope you visit us again!

10/10 - 훌륭해요

Trina

2023년 11월에 1박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 12월 30일
We at the Hilton Garden Inn Kalispell thank you for staying at our hotel and hope you visit us again!

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 12월 30일
We at the Hilton Garden Inn Kalispell thank you for staying at our hotel and hope you visit us again!

8/10 - 좋아요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. The only odd thing was the odd transition of free breakfast to free sit down only breakfast as they transition to no free breakfast- I think? I just didn’t have time to be seated, I just thought I was popping in really quick. Most people don’t have time when they are there working.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Denise

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 12월 30일
We at the Hilton Garden Inn Kalispell thank you for staying at our hotel and hope you visit us again!

8/10 - 좋아요

Dawn

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No Recliner
Everything was okay with our stay. I booked two rooms. I was told every room had a recliner. I called back three times to verify there was a recliner for my 85 year old mom. There is another chain in town which does have recliners, but I like to go with Hilton. There was no recliners in hotel…. Anyway I think the reception will know no what a recliner is now.
2023년 10월에 1박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Dawn! Thank you for taking the time to leave a review. Your feedback is important to us as we are always striving to provide the best experience possible for our guests. We apologize for the inconvenience you experienced during your time with us. We are working with staff to ensure similar miscommunications do not happen in the future. We are glad to see your overall experience was positive. Thank you for staying with us!

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly renovated property. Spacious rooms, extremely friendly staff and an amazing restaurant.
2023년 10월에 2박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 10월 23일
Thank you so much for your feedback! We are delighted that you had such a good time at our hotel. We look forward to having you as our guest in the future. Thank you so much!

8/10 - 좋아요

Tina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Mila

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this property made our stay in Kalispell “home away from home” We truly had a perfect stay in Kalispell because of our lodging experience. We’ll recommend this property without any reservations
2023년 10월에 8박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Mila! Thank you for your kind review. We are so thrilled that you enjoyed your stay. Thank you for choosing the Hilton Garden Inn!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 10월 16일
Thank you so much for your feedback! We are happy that you enjoyed your stay! We look forward to your next visit.

10/10 - 훌륭해요

Liridon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 10월 12일
Hello, Thank you for your feedback we are happy to know that you have enjoyed your stay!

4/10 - 별로예요

andreas

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn’t cleaned properly, used towels got “forgotten”. Hotel allows pets so we woke up two nights in a row by a dog next dort barking and playing with a toy. The ordered room service didn’t take place… We are very disappointed by Hilton!
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

Marcus

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Absolutely atrocious staff. We were traveling with a toddler and therefore booked a jr. suite to have an extra room for the crib of the little one. When we checked in the front desk staff, without comment, checked us in a regular room, which, when we were asking to correct the mistake, blamed on Expedia for booking the wrong room. Even when I showed them the booking they still lied to my face that Expedia messed up the booking and there was nothing they can do, nor can the booking be cancelled and refunded. So when contacting Expedia to cancel and refund the booking the front desk were contacted again, this time by the Expedia rep, which they then, instead of owning up and trying to solve the issue, proceeded to lie again and tell the Expedia CSA, that they saw the jr suite in the booking but then we "asked" for a downgrade to a regular room, just so Expedia couldn't cancel and refund the booking. So needless to say, night was as expected with a toddler right next to you. When trying to check out this morning, waited around the counter for 15 minutes with a line of people trying to check out already forming. So yeah. All in all a level of unprofessionalism that I personally didn't expect from a reputable brand like Hilton, but hey, you never seize to learn, but will definitely think twice who I will stay with in the future.
2023년 10월에 1박 숙박함
답변 제공: Lloyd Alflen -Front Desk Manager 님, 2023년 10월 10일
Hello, we are sorry to hear about your experience during your past stay at our hotel. We have sent the refund as requested by Expedia. We apologize on behalf of our staff and will further train our staff in correcting this conduct.

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice Hilton with a fresh renovation. Rooms are spacious, clean and quiet. Hotel has all the amenities including a restaurant and bar which was super good. The front desk clerk was awesome - really friendly and helpful. Great stay!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Christopher

2023년 10월에 1박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Christopher! Thank you so much for your feedback. We're thrilled that you enjoyed your stay. Thank you for choosing the Hilton Garden Inn Kalispell!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great stay. Excellent breakfast
2023년 10월에 1박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Karen! Thank you so much for your review. We are thrilled that you had a positive experience. Thank you for staying with us!

6/10 - 괜찮아요

Andrea

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel was very clean and we enjoyed breakfast. We realized my daughter left some clothes behind a few hours after we left and I’ve called to check in on it a few times. The last time I called I spoke with a gal who was extremely rude and told me that “they would throw it away if they didn’t know who it belonged to”. I find this extremely rude and not convenient or fair to those who may try to come and claim their belongings in a timely manner. The front desk and those who answered the phones will prevent me from using this hotel again.

6/10 - 괜찮아요

Andrea

2023년 9월에 1박 숙박함

8/10 - 좋아요

Carol

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Randy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inadequate lighting, no alarm clock, no TV guide, empty shampoo and conditioner bottles. It is a very pretty hotel but need to focus more on the details.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Chelsi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Chelsi! Thank you for taking the time to leave us your feedback. We are thrilled that you enjoyed your stay. Thank you for choosing the Hilton Garden Inn Kalispell!

10/10 - 훌륭해요

Linda 님, Warfordsburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly
2023년 9월에 1박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Linda! Thank you so much for your kind review. We're thrilled that you had a positive experience. Thank you for staying with us!

2/10 - 너무 별로예요

Rachel

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Rachel. We're sorry to hear that you were not satisfied with your experience. We would like to know exactly what went wrong with you stay. If you could contact us at the front desk or by email, we would greatly appreciate. Thank you for staying with us!

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Glacier
Trip was wonderful..only disappoinment was to get notification day before arrival that restaurant would not be open. We did find places around town for some great meals. Just not as convenient as we had hoped.
2023년 9월에 2박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Kathy! Thank you so much for your feedback. We're thrilled that you enjoyed your stay. We apologize for the inconvenience of our restaurant not being open at that time. We hope you are able to experience it the next time you're in the valley. Thank you for choosing the Hilton Garden Inn!

8/10 - 좋아요

Marylyn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like that the room is great staff too. I do not like that we can not get point for our stay because we book to u guys why do not know will deal with Hilton.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Isaiah

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Julia

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

COLLEEN

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY DISAPPOINTED!
The DAY I was supposed to check in I received an email that the hotel was "under new management" and the amenities I carefully selected were now NOT available. I CHOSE here BECAUSE of the amenities. After spending several days in picturesque, but primitive, Glacier hotels, I wanted all the creature comforts! So I left and went to Best Western Plus in Kalispel-- beautiful pool, hot tub, large comfy room with great TV selections, even nice outdoor landscaping, great breakfast and close to the airport. Oh, I did get 10% of the $220 I paid, for ONE night, back in a refund. POOR CUSTOMER SERVICE!
2023년 8월에 1박 숙박함
답변 제공: management 님, 2023년 8월 28일
We are sorry for the misunderstanding. Where and why would you get an email suggesting 'under new management"? What amenities are you suggesting were not available? We have a new pool and hot tub plus two new fitness rooms. Super large comfy suites with the largest TV selections in the Flathead valley. Are you sure you have the right hotel?

6/10 - 괜찮아요

Lindsay

2023년 8월에 1박 숙박함
답변 제공: Jacob 님, 2023년 11월 9일
Hello Lindsay! Thank you for taking the time to leave us a review. We're glad that your experience was positive overall. Thank you for staying with us!

8/10 - 좋아요

Kimble

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

4/10 - 별로예요

jason 님, butte

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
False advertisement rooms with no jet tub
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Patricia

가족 여행
I was charged 100.00 extra dollars at check in. I need to be reimbursed. My name is Patricia wagner
2023년 8월에 1박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 9월 9일
Hello, I apologize for the confusion, but that amount is the authorization that all hotels hold until check out. Please allow 7-10 business days for the money to appear in your account. Thank you for your feedback and thank you for staying with us at Hilton Garden Inn!Hilton Garden Inn

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Andreas B

2023년 8월에 1박 숙박함

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice breakfast area and the hotel was very quiet.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Duncan

가족 여행
좋아요: 편의 시설/서비스
Great staff.
2023년 8월에 1박 숙박함
답변 제공: AGM 님, 2023년 8월 12일
Thank you so much for your review and we are happy you enjoyed your stay! We hope you come stay with us again!

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, clean, and quiet. Would stay again.
2023년 8월에 1박 숙박함
답변 제공: Brandon (AGM) 님, 2023년 8월 12일
Thank you so much for your review! We're glad you enjoyed your stay and we hope to see you back again!

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Greggory 님, Sheridan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice place with super helpful staff that knows the area and sharing local point of views about shopping and dining. The place is clean and well kept.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Sara

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and nice. I haven’t ever purchased a room through Expedia with snacks/drinks so thought I would give it a try. I don’t recommend that option. It was $6 more and the first night there was a small bag of Doritos, starbursts and a Pepsi. Second night, there was nothing. I asked at the front desk the next day and the girl had zero desire to help us out. She said that was “an Expedia thing” basically, not her problem. I asked her if Expedia came to their hotel to place the snacks in the room or if that was something they had contracted them to do. She just rolled her eyes and acted like I was unreasonable. I won’t select that option for a room again, lesson learned.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Nathanial

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

8/10 - 좋아요

Jo-Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Walter

2023년 7월에 2박 숙박함