Dear Rene, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Wichita East. It's great to read that you found our location to be convenient to your travels. Please accept our sincerest apologies for the lengthy wait at check in and that you were unable to use the pool. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Dear Nathan, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Wichita East. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the bed that you received. Please be advised that our security deposit is standard in the industry and is returned at checkout baring no damages done to the room. We strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Dear Rhe,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff and the lack of cleanliness of the location. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WICHITA EAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay to be pleasant prompting your 4/5 score. However, I sincerely apologize for the dysfunctional fire alarm. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Cheyenne,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the sheets, the broken elevator and the other issues which hindered your stay prompting your 1/5 score. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear Kaitlin,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am happy you had a decent experience and was pleased with our nice pool. However, you indicated that the hair dryer was not working, the noise disturbance from the other guests and the ceiling conditions you described hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. To prevent similar problems in the future, I will be sharing your feedback with management in an effort to address your concerns. Thank you for sharing your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,Samantha Red Roof Management RediResponse Specialist

Dear Monica,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. You indicated that the appearance of the room did not meet your expectations, the tv did not work and the uncleanliness of the hot tub hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. To prevent similar problems in the future, I will be sharing your feedback with management in an effort to address your concerns. We at Red Roof truly value your feedback and we wish you all the best in your future travels.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Brad, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Wichita East. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof Management RediResponse Specialist

Dear Kari, The staff at the Red Roof Inn PLUS+ Wichita East and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hi Yeraldi,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn PLUS+ Wichita East. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Gary,Thank you for your review following your stay at Red Roof Inn PLUS+ Wichita East. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the jetted tub didn't work, the room wasn't clean and the other listed issues hindered your stay, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Gene. The staff and I at the Red Roof Inn PLUS+ Wichita East appreciates your 3/5 score following your stay. You stated that your head was on a swivel walking in and out of the building. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for your review, Crystal. The staff at the Red Roof Inn PLUS+ Wichita East and I value you as our guest and appreciate your 3/5 score following your stay. However, you mentioned in your review that the parking was problematic and the noise disturbance from the other guests at the pool hindered your experience. This was truly unfortunate to hear and we do sincerely apologize for the inconvenience it caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your feedback and we would love to have another chance to provide you with a better experience at Red Roof, the next time you're in town.Sincerely,Red Roof Management

Thank you for your positive rating, Pattie. The staff at the Red Roof Inn PLUS+ Wichita East and I were so happy we earned your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Dear Chris,Thank you for sharing your feedback with us. We were disheartened to read that your recent experience at the Red Roof Inn PLUS+ Wichita East did not meet your expectations. I will certainly bring your comments to the property’s attention in an effort to address your concerns.We appreciate your business and truly value your feedback. On behalf of Red Roof, we look forward to providing you with better future stays at any of our locations.Sincerely,Red Roof Management

Thank you for sharing your comments with us, Marlene. We were pleased to read that we earned your 4/5 score. However, you shared some concerns, such as the room odor and the sealant around the windows. As such, your feedback may be taken into account.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management

Dear Sarah,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. It's great to hear that you were pleased with the pool area. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of breakfast, the situation you mentioned regarding the pool and the other issues which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Marcie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WICHITA EAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Claudine. The staff and I at the RED ROOF PLUS+ WICHITA EAST appreciate your 3/5 score. However, you indicated that the cleanliness of our hotel dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Cheyenne. The staff and I at the RED ROOF PLUS+ WICHITA EAST were disappointed to see your 1/5 score following your stay. You indicated that the upkeep of our hotel, cleanliness of the towels and hot tub, and the other issues mentioned hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am disappointed to hear this was not achieved with you. Nonetheless, it's good to hear our staff was friendly and polite.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management

Dear Diane,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn PLUS+ Wichita East. It's saddening to hear that you felt uncomfortable while with us due to the highlighted person being around the property. Please know that Red Roof does value your business and will take your comment into consideration. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Kristen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WICHITA EAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room, the pool to be in your liking and all the other positive features you highlighted. However, I sincerely apologize for the noise disturbance. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Thank you, Mikala, for your recent review of your stay at the Red Roof PLUS+ Wichita East. We're delighted to see your fondness of our property, along with the other positive features of your stay prompting your 4/5 score. On the other hand, I'm sorry you were displeased with the location of our property. Should you return to our location and require a hot meal, there are quite a few restaurants within walking distance of the property that you can enjoy. As it relates to extended stays, we'll take your comments into consideration to make changes to improve our customer experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Heather, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Joselin, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Heidi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Michelle, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Trudi, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Wichita East and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Patricia, for telling us about your stay at the Red Roof Inn PLUS+ Wichita East. I am glad you found our location to be convenient, despite the issue you highlighted. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Andrea, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn PLUS+ Wichita East. We welcome your 5/5 score and are happy to hear you had a great encounter with us, especially regarding our helpful staff and affordability. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Jake, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Wichita East and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Susannah,Thank you for taking a moment to complete our survey at the Red Roof Inn PLUS+ Wichita East. I was disheartened to see your stay resulted in a 2/5 score. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what happened during your stay and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Jessica, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WICHITA EAST. It’s disappointing to see you were displeased with your stay, resulting in a 1/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Red Roof Management

I appreciate the time that you took to share your sentiments with us, Jeanette. Our team at the Red Roof Inn PLUS+ Wichita East appreciated your 6/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Thank you for taking a moment to leave a review, Robert. The staff and I at the RED ROOF PLUS+ WICHITA EAST were disappointed to see your 1/5 score following your stay. You indicated that the foul odor, faulty doors, and the other issues mentioned hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. I have shared your comments with management to address your concerns.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Melissa. The staff and I at the RED ROOF PLUS+ WICHITA EAST were disappointed to see your 1/5 score following your stay. You indicated that the missing lid on the back of the toilet, broken toilet paper roll, and the other issues mentioned hindered your experience. Our team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,Red Roof Management

Dear Matthew,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Wichita East did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. On behalf of Red Roof, we look forward to providing you with better future stays.Sincerely,Red Roof Management

Dear Aubree,We are sorry to hear about your recent experience at the RED ROOF PLUS+ WICHITA EAST. We strive to provide a clean and comfortable experience for all our guest, so I am disappointed to learn this was not the impression we left you with. You indicated that the comfortability of the beds and couch, the noise disturbance, broken heater, and the other issues mentioned hindered your experience. I have shared your comments with management to address your concerns. Nevertheless, it's good to hear the pool was amazing.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hello Vicki, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Kristin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WICHITA EAST. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as a less than idea experience in addition to issues with amenities/facilities. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Jo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WICHITA EAST and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Valued Guest,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Wichita East did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Tammy. The staff and I at the Red Roof Inn PLUS+ Wichita East was disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Red Roof Management

Thank you, David, for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Wichita East. I am disappointed that your experience did not meet your full expectations, as you indicated the room key did not work, the picture frame had fallen off the wall, the glass was all over the floor and all the other concerns that dampened your visit. Please accept our sincerest apologies for the inconvenience caused by the issues you highlighted. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so I will certainly bring this to the property’s attention in an effort to fully address your concerns. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Sharin,Thank you for your review following your stay at Red Roof Inn PLUS+ Wichita East. I am delighted that our clean and nice hotel, along with our nice staff pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Dale, Thank you for your recent review of your stay. The situation you described regarding the poolside room you reserved is truly regrettable. We are very sorry for your experience. Please know that your voice is of tremendous importance to us, the team will be reviewing your comments in an effort to confront the issues that you mentioned to ensure that no guest has this experience in the future.Thank you for choosing Red Roof Inn PLUS+ Wichita East. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Stephanie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear John,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WICHITA EAST. It's great to hear that our clean, comfortable room, professional staff and convenient location prompt your 4/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Red Roof really appreciate your business and we look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist