테라스/파티오

햄프턴 인 & 스위츠 위치타/에어포트 여행 후기

2.5 out of 5
햄프턴 인 & 스위츠 위치타/에어포트
7230 West Harry Street, Wichita, KS

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 760개 이용 후기 중 548개" "
평점 8 - 좋아요. 760개 이용 후기 중 151개" "
평점 6 - 괜찮아요. 760개 이용 후기 중 36개" "
평점 4 - 별로예요. 760개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 760개 이용 후기 중 11개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean! Staying here last night reminds me why Hampton Inn, is the best. They know how to do it right, clean rooms, well stocked, great staff.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Jan,Thank you for providing your kind review of Hampton Inn & Suites Wichita/Airport. We are delighted to hear that you found us to be clean and our staff friendly and accommodating. Our goal is to provide our guests with nothing less. We look forward to your next stay with us.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Cheri

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bedding
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Cheri,Thank you for staying at Hampton Inn & Suites Wichita/Airport. Providing a comfortable sleep experience is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back for another refreshing experience!

10/10 - 훌륭해요

Philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
G
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Philippe, Thank you so much for your rating. We were happy to be able to accommodate you at Hampton Inn & Suites Wichita/Airport and we hope to be able to serve you again sometime soon!

6/10 - 괜찮아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good breakfast, friendly staff, clean room. Broken faucet in bathroom. Didn't offer to fix while we were staying. Unfortunately, some rooms look out at a wall so no view. Could partially remedy by having something to look at like a mural or potted flowers. We were able to change rooms.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Sharon,We are so happy to know that our friendly team members and clean accommodations left a positive impression on you during your visit. That being said, we apologize for any issues with the sink during your stay, and we will be sure to have our maintenance team look into your comments further. Your other feedback is gratefully received and we will be sure to discuss all of your comments internally.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Standard Hampton quality and service.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Joan,Thanks for being our guest at Hampton Inn & Suites Wichita/Airport. We're pleased to have met your high standards with our level of service, and we trust you had a comfortable stay. Safe travels, and come back soon.

2/10 - 너무 별로예요

Daivd 님, liverpool

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff where poor. Free breakfast bad and I mean bad
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Daivd,Thank you for sharing your feedback with us. We genuinely appreciate your insights and are concerned about your experience with our service and breakfast offerings. Rest assured, we'll address these matters with our team. We look forward to the opportunity to better serve you on your next visit.

10/10 - 훌륭해요

Bethanie

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

chad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice rooms. Large bathrooms. Very comfortable beds. Friendly, helpful staff. Free shuttle. Decent breakfast. Would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Chad,Thank you! There's no better compliment than hearing a guest was so impressed with all we have to offer that they'd "definitely stay here again." Your kind, five-star review will be shared with the team, and we look forward to welcoming you back again soon.

6/10 - 괜찮아요

Kimberly

연인과의 여행
별로예요: 직원 및 서비스
Upon arrival the front desk supervisor didn't not raise her head to make eye contact to acknowledge the guest or to make herself aware of the next guest in line.. when I greeted her she never responded and continued to inform me that I had a 3rd party reservation as if I wasn't aware and processed to ask how many keys do I need. I requested additional towels because there were two guests in the room and there were only towels for one guest and the maid advised the towels in the room had to be turned in to get new ones I've had better experiences.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Kimberly,Thank you for taking a moment to share your thoughts. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share, as your valuable feedback helps us to improve our processes and better serve our guests. It was a pleasure having you here, and we hope to welcome you back in the future for a stay that better reflects our spirit of service.

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wonderful hotel. The young man at the desk was very nice!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Tracy,We are delighted you had a five-star stay with us at Hampton Inn & Suites Wichita/Airport! Whenever your travels bring you back our way, we'd be honored to host you for another superb experience.

6/10 - 괜찮아요

Kellye

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Could not shut the drapes on ground floor. Front desk personnel had to come to the room and mess with it to get crepe shut. Lighting poor in room. No ceiling light 3 small table lamps, 1 of which did not work, no TV channel listing card given in room, front desk did not know how to figure what channel was what, other than going through the guide on the TV. Lastly no bathtub in room, shower onlly, which was disappointing.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Kellye, Thank you for taking the time to share your honest feedback. We sincerely regret to learn of your disappointment with our accommodations. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.

10/10 - 훌륭해요

Doug

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Adjacent to the airport. Easy in and out. Staff is both efficient and courteous. Rooms are clean.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 3일
Dear Doug,We are thrilled to have earned a perfect rating for your recent experience with us. Being near the airport, we serve many guests from around the world so we understand our guest's needs. We are glad that we could have provided you with a convenient experience and that our team made a positive impact on your stay with us. During your next trip to the city, keep us in mind for another pleasant stay!

10/10 - 훌륭해요

Akar Asutosh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and location.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Akar,Many aspects go into a great stay, and we are delighted to see that our location and hospitality helped contribute to yours. It was an honor and a pleasure to be your choice for accommodations. Please come back and stay with us again at Hampton Inn & Suites Wichita/Airport should your travels point you back in our direction.

10/10 - 훌륭해요

Janeska

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Kelly 님, Oklahoma City

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast had good options and was well tended to. The work out room was a nice large space. rooms were clean and updated with everything you would expect.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Kelly,It's an honor to have earned your outstanding review of Hampton Inn & Suites Wichita/Airport! We're delighted you enjoyed our clean, modern accommodations,tempting breakfast options, and spacious fitness center. Many thanks for your kind praise and we hope you'll come back.

10/10 - 훌륭해요

Kelly 님, Oklahoma City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Dana

연인과의 여행
It was pet friendly.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Dana,Thank you for choosing to stay with us during your recent trip. While we're glad our pet-friendly policy was a highlight of your visit, we're disappointed to receive a low rating. If there was anything we could have done differently to improve your experience, please don't hesitate to reach back out. We appreciate your feedback and hope you'll choose to visit us again in the future.

8/10 - 좋아요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Kenneth,Thank you for taking a moment to rate and review your recent visit to Hampton Inn & Suites Wichita/Airport. We're pleased you had an enjoyable experience, and we hope to welcome you back for an even better stay in the future!

4/10 - 별로예요

Steven 님, Del mar

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Cable TV did not work. Property mntc. Tried for 30 minutes (I checked in at 11:30 pm). Could not fix it. Said they couldn’t do anything about a price break bcuz it was through a 3rd party. I asked about another room and Matt said they were sold out. Electrical outlets are worn out near the bed and tv (my charger and heating pad plugs just fell out). Staff was polite and tried to help. Breakfast was good. I will not stay here again. I traveled as a regional sales manager for 35 years. Our company (Altec Industries/Global Rental) stayed at many Hampton Inns. This is the worst room experience I’ve had. Steve Lewis
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Steven,Thanks for your feedback and for being a loyal guest of our brand. We are glad you enjoyed our helpful service and tasty breakfast. Please accept our apologies for the issues you encountered with our accommodations. Our maintenance team will investigate your concerns further to correct any problems. We appreciate your feedback, as it helps us to continually improve. Again, thanks for your continued loyalty, and we hope you will consider visiting us the next time you are in Wichita.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Lacy

좋아요: 청결 상태, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

SHINICHIRO

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Zach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 11일
Dear Zach,Thanks for choosing Hampton Inn & Suites Wichita/Airport. We trust you had a comfortable stay at our hotel. Safe travels, and come back soon.

10/10 - 훌륭해요

Cheyenne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel
We always stay at this hotel when we come to Wichita -- always the best staff and breakfasts. Thank you once again for a great stay!
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 21일
Dear Jennifer,Thank you for your lovely review of Hampton Inn & Suites Wichita/Airport, and we appreciate your continued loyalty! It's always a pleasure to host you. Until your next visit, we hope you have a safe journey home.

8/10 - 좋아요

Jerry

가족 여행
No hand sanitizer in any of the containers. Staff friendly, checkin slow due to new trainer, van provides transportation to nearby restaurants. The driver on the 4pm-10pm was so fun and friendly!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 21일
Dear Jerry,Thank you! It was a pleasure to welcome you to Hampton Inn & Suites Wichita/Airport, and we are delighted you enjoyed your stay. Your kind comments about our friendly staff and convenient shuttle service are appreciated and will be shared with the team. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent experience 👍
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Ralph L

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very knowledgeable front desk attendant
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Leon,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Hampton Inn & Suites Wichita/Airport!

8/10 - 좋아요

Lana

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Destiny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean property
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 26일
Dear Philip,Thank you for staying with us at Hampton Inn & Suites Wichita/Airport. We are delighted you had a five-star experience during your stay. Your feedback is greatly appreciated, and we would love to have the opportunity to host you again.

10/10 - 훌륭해요

Alberto 님, Dodge City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Terry 님, JOPLIN

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Trish

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 15일
Dear Trish,We're saddened to learn you did not enjoy your stay. If there are any specific concerns we can address, please let us know. Should you be in the area again, please come back to see us.

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very enjoyable stay!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
It was an honor to have you stay with us at Hampton Inn & Suites Wichita/Airport. We appreciate you taking the time out of your day to provide us with feedback on your stay. We strive to provide a positive experience for all our guests, so it is great to hear you felt comfortable during your time with us. We hope you join us again next time you find yourself in Wichita.

10/10 - 훌륭해요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to where we were visiting
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Janice,Thank you so much for choosing to stay with us at Hampton Inn & Suites Wichita/Airport. We're thrilled to read that our location was convenient for your needs. It was a pleasure to host you, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Sheri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and convenient
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us at Hampton Inn & Suites Wichita/Airport. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. If there is anything we could improve to make your stay with us even better, please do not hesitate to reach out.

10/10 - 훌륭해요

Terri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Carlene.

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice pool. Nice helpful staff. Clean plus breakfast.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 29일
Dear Carlene,Thank you for taking the time to share your experience! We're delighted you found our staff helpful and appreciated our accommodations. We aim to provide a wonderful experience for our guests, and your feedback is much appreciated. We look forward to hosting you again at Hampton Inn & Suites Wichita/Airport!

6/10 - 괜찮아요

Anita Noleen

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Wouldn’t stay at this particular one!
2023년 9월에 3박 숙박함

8/10 - 좋아요

Hillary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience
Place was clean and breakfast was good! Everything was good. Wish we could have gotten a late check out but they said they were to fill.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 23일
Dear Hillary, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Thank you for your kind words about our impeccable facility and delicious breakfast offerings. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.