Dear Sarah,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is invaluable to us as we strive to provide excellent service and accommodations to all our guests. We are truly sorry to hear that the property was not up to the standards you expected. Rest assured, we will take immediate action to address the issues you mentioned, including replenishing our game room equipment and ensuring that our breakfast offerings are of higher quality and variety. We understand the importance of a comfortable and enjoyable stay, and we regret that we fell short of meeting your expectations in this regard.Sincerely, Hotel Manager

Dear Phyllis,We sincerely apologize for the unacceptable experience you encountered during your stay. We're truly sorry for the inconvenience caused by the condition of your initial room and the lack of amenities in the replacement room. Additionally, we regret that our breakfast service fell short of your expectations. Please be assured that we take your comments seriously, and we will address these issues with our housekeeping and breakfast teams to ensure such lapses do not recur. We value your patronage and hope you will consider giving us another opportunity to provide you with the excellent service and experience you deserve on your next visit. Sincerely, Hotel Manager

Dear Rocky,We're sincerely sorry to hear about the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we apologize for the inconvenience it caused. Your feedback is valuable, and we will address these concerns immediately to ensure they are not repeated. We understand the importance of a comfortable and clean environment for our guests. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Kathy D,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Hello Steve,Thank you for your stay and the positive comments.Guest satisfaction is our biggest reward.We care for our guests and the people around us.I look forward to welcoming you again.Sincerely,Hotel Manager.

Dear Nancy,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your positive note regarding the comfortable beds. However, we apologize for falling short of your expectations in other areas. We’re involved in a continuous improvement process and are working to make the guest experience better. We regret any inconvenience caused by the language barrier during check-in and the limited breakfast options. Your comments will be addressed with our team to enhance our service standards. We hope you will consider giving us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager

Dear Jeni,Thank you for your recent stay at our hotel. It is gratifying to note that you had a very nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

Dear Cynthia,Thank you for your feedback. We are delighted to hear that you loved the room's ambiance and the heart-shaped jacuzzi. However, we sincerely apologize for the lapses in cleanliness and maintenance you experienced during your stay. Your concerns regarding the cleanliness of the room, the ice bucket, and the jacuzzi, as well as the absence of pillows, pillowcases, towels, and housekeeping services, are duly noted. We understand the importance of maintaining high standards of cleanliness and guest satisfaction, and we will address these issues to ensure a better experience for our guests in the future. We regret any inconvenience caused and appreciate your valuable feedback.Sincerely, Hotel Manager

Dear Tiffany,We sincerely apologize for the inconvenience you experienced with our indoor gaming area and pool during your recent stay. It's disheartening to hear that despite their appearances, these amenities were not functional. Please know that we take your feedback seriously and will actively address these issues to ensure such situations do not recur. We hope to have the opportunity to exceed your expectations on a future visit. Sincerely, Hotel Manager

Dear Andrew,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

Dear Cristy,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Mindi,Thank you for your feedback on your recent stay at our hotel. We're delighted to hear that you found our host very nice and appreciated the cleanliness of our premises. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

Dear Guest,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Sincerely, Hotel Manager

Dear Calvin,Thank you for your feedback. We're delighted to hear that you found our hotel to be great for the price. We strive to provide excellent value for our guests. However, we apologize for any inconvenience regarding the breakfast. We'll take your comments into consideration as we continually work to enhance our offerings. We hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

Dear Brandon,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

Dear Judith,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

Dear Guest,We appreciate your perfect score on Hotels.com and are thrilled to know that you had a fantastic experience at our hotel. Your satisfaction is our priority, and we're pleased to have met your expectations.Sincerely, Hotel Manager

Dear Shiela,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

Dear Diana,Thank you for your stay. We are sorry that you weren’t completely satisfied with your experience at our hotel. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of all kinds. We hope that you will try us again. Sincerely, Hotel Manager

Dear Jedidiah,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Chris,Thanks for choosing our hotel for your stay and the 5 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

Dear Nicole,We apologize for the inconvenience you experienced with the bed and any disappointment in your stay. Your feedback is important, and we take it seriously. We'll address the issue with the bed to ensure a more comfortable experience for our guests. We hope to have the opportunity to better meet your expectations in the future. Sincerely, Hotel Manager

Dear Shelby,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Molly,Thank you for your feedback. We're pleased to hear that you enjoyed your stay. However, we sincerely apologize for the inconvenience regarding the pool access and the extra deposit charge. This does not align with our standards, and we understand your frustration. We'll investigate this matter promptly. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Jessica,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

Dear Janna,We are truly sorry for the unsettling experience you had during your stay. That's definitely not the standard we aim for, and I apologize for the inconvenience caused by the cleanliness issue in your room. We take this seriously and will address it to ensure such incidents are not repeated. Please visit us again.Sincerely, Hotel Manager

Dear Shirley,Thank you for your positive feedback. We're delighted to hear that you found our accommodations clean, comfortable, and a good value for the price during your stay. We appreciate your positive feedback. Your feedback helps us improve. We hope to welcome you back for an even better stay next time.Sincerely, Hotel Manager

Dear Cynthia,Thank you very much for your stay. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

Dear Tammy,Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations entirely. Your feedback helps us enhance our services and accommodations for future guests. Sincerely, Hotel Manager

Dear Guest,Thank you very much for your stay. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager

Dear SCOTT,Thank you for your stay. We're delighted you found our hotel to offer great value for money and a peaceful atmosphere. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon.Sincerely, Hotel Manager

Dear Jaekeun,Thanks for your stay and feedback. We are sorry for the breakfast. We have forwarded your concern to the management. We use feedback from guests to improve our services. You can expect an even better stay the next time. Hope you will visit again soon.Sincerely, Hotel Manager

Dear Casper,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

Dear Brett,Thank you for your stay and wonderful feedback. We really appreciate your kind words and recommendations. It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we did a good job. It would be a pleasure to have the chance to serve you again in the future. Sincerely, Hotel Manager

Dear Dalton,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Sincerely, Hotel Manager

Dear James,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Dannielle,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

Dear William,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager