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디 인 앳 톨그래스 여행 후기

3 out of 5
디 인 앳 톨그래스
2280 N Tara Cir, Wichita, KS

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 364개 이용 후기 중 156개" "
평점 8 - 좋아요. 364개 이용 후기 중 135개" "
평점 6 - 괜찮아요. 364개 이용 후기 중 38개" "
평점 4 - 별로예요. 364개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 364개 이용 후기 중 9개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함
답변 제공: Meghan 님, 2018년 1월 17일
Thank you! We value your feedback!

8/10 - 좋아요

Bruce

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함
답변 제공: Scott 님, 2021년 3월 17일
Thank you Bruce, we appreciate your feedback and thank you for choosing The Inn at Tallgrass.

2/10 - 너무 별로예요

Ebony

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad 1st experience
Worst service ever. Cancelled my stay without my request and never apologized or offered a discount
2020년 12월에 1박 숙박함
답변 제공: The Staff at The Inn 님, 2021년 1월 2일
We apologize for the misunderstanding and miscommunication. Happy New Year to you and yours.

10/10 - 훌륭해요

Stephen Ray

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Secret Treasure
Was redirected to this accommodation after a booking error a few years back & have stayed at this wonderful secret place every year since. A breath of fresh air!
2020년 11월에 1박 숙박함
답변 제공: The Staff at The Inn 님, 2021년 1월 2일
Thank you for the kind comments and we appreciate you continuing to choose The Inn. Happy New Year to you and yours.

6/10 - 괜찮아요

Ryan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needs updated
The staff that checked us in was very nice. The condition of the room was sub-par and had an odor to it. Our room is in need of updating.
2020년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 1박 숙박함

10/10 - 훌륭해요

richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mini vacation
Everyone was most accommodating and friendly and the room was perfect for our needs. A little mini vacation and that the Inn helped make most enjoyable.
2020년 8월에 3박 숙박함

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
While our trip was a quick one, it was nice to come back to a safe and quiet place. Overall happy with our stay and will be staying here again!
2020년 8월에 1박 숙박함

2/10 - 너무 별로예요

Aric

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Good.
The front desk person was very nice. Stayed in room 114, it was dirty, garbage on floor, bed was very old and worn out, entire room was grungy.
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

We loved this place so much, we arranged to stay an extra day. It's more
2020년 6월에 2박 숙박함
답변 제공: Meghan 님, 2020년 6월 30일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you in the future!

6/10 - 괜찮아요

Bob 님, St. Paul MN

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was quite large and the kitchen had a full compliment of appliances including a full refrigerator. But it was quite threadbare, including worn carpet and a sagging sofa. In the kitchen, no coffee filters and a too-small selection of pots and pans. No dish washing soap other than for the dishwasher. The garbage disposal was inoperative.
2020년 5월에 4박 숙박함

8/10 - 좋아요

Robin

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Everything was good except the floor in the room was not cleaned.
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that it has a kirchen, and a free hot breakfast
2020년 3월에 1박 숙박함
답변 제공: Scott and the entire staff at The Inn 님, 2020년 4월 3일
We appreciate your feedback and are pleased you enjoyed your stay. I will pass along your kind comments to our entire staff and we look forward to seeing you again at The Inn at Tallgrass.

6/10 - 괜찮아요

Lee

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to location desired and near quality eateries
2020년 2월에 2박 숙박함
답변 제공: Scott 님, 2020년 3월 20일
We're extremely please that you enjoyed the location and your stay. Thank you for the feedback and we look forward to seeing you again! Sincerely, The Staff at The Inn

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2020년 2월에 1박 숙박함
답변 제공: Scott 님, 2020년 2월 24일
We appreciate your response and are glad you enjoyed your stay. We look forward to seeing you again!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
The place is really run down. Expected much better facility. Rooms just aren't attended too as they should be.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Scott Talbott Director of Operations 님, 2020년 1월 14일
We very much appreciate your business and glad you enjoyed your stay. We look forward to seeing you on your next trip to Wichita!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Not happy with our stay. For being an extended stay it was lacking simple amenities. There was no soap for either bathrooms or kitchen/dishwasher uses. ONE towel in the entire suite!! Filthy bathroom and shower! A full trash bag left from previous guests on the patio outside of our room. No hot water for even one shower let alone two!!! And no one at the service desk to help!!
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good ''Xccccc' nnnbhhhhhhhhhnnmmm Xxcvvh Mmmmmmmmmmmm Nnnnmmmm......m..mmm........m....
2019년 9월에 9박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view wasn't good but thats about it otherwise it was nice very clean
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

Daren 님, Seattle, WA

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms need to be updated. The room seemed clean but just didn’t look like it! Our queen bed seemed like a double. The included breakfast was nice, but front desk staff didn’t even acknowledge us by a “good morning“ or a “hi” when we walked in! Even with the good price, would probably not stay there again!
2019년 11월에 2박 숙박함

2/10 - 너무 별로예요

Kim

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Weird hotel. My room was dirty and smelled, the beds were basically broken, and I was told I had already been checked in when I arrived. The door didn't have a bar latch. I left about 15 minutes after I arrived. The front desk person was very kind and offered me a refund.
2019년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
BUMMED
We have stayed here often, but this last time was disappointed with cleanliness. Also the phone was none working. They comped our room for the night but I will most likely delay staying there again for a while.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neat and clean. Had jusr about everything we needed and close to everything we wanted.
2019년 8월에 1박 숙박함
답변 제공: The Staff at The Inn 님, 2019년 9월 2일
We appreciate your comments and thank you for staying with us. We're glad you enjoyed your stay and look forward to seeing you again!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’ve stayed a few times. 1st time the toilet was slow but subsequent stays were excellent. Quiet, close to places I frequent.
2019년 8월에 2박 숙박함
답변 제공: Meghan 님, 2019년 9월 4일
Thank you for staying with us! We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 3박 숙박함
답변 제공: Meghan 님, 2019년 9월 4일
Thank you for staying with us! We appreciate your feedback!

4/10 - 별로예요

Gary

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Once a beautiful inn, has been poorly maintained.
We were here for an extended stay in 2008, and loved the Inn! Came back for the weekend; found things in a sad state of disrepair. In our first room the toilet was well bolted down on one side and the faucet in the shower was partially detached from the wall. The following morning we requested a different room. We also mentioned balance issues stepping over the side of the tub to shower. The desk clerk said he would have maintenance bring and install some grab bars. We moved and then were out most of the day. When we returned they were not installed. We had to walk around to the office to reach the night clerk. He was outside smoking, the phone was off the hook. He said it was late and no maintenance staff were on duty. We said we could install the suction bars if we had them. He found them for us. Shortly after that a maintenance man showed up; said he had been busy all day. The sofa in the living room was so worn down it was unbearable to sit on. The exterior of the grounds has a lot of wood rot & broken up sidewalks. It was disappointing, to say the least!
2019년 8월에 2박 숙박함
답변 제공: DK 님, 2019년 8월 21일
Thanks for your comments, Gary. I am sorry we did not meet your expectations. We have several projects going on that will remedy some of your concerns. I hope you give us another chance. I bet you will notice a difference.

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Meghan 님, 2019년 9월 4일
Thank you for staying with us! We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2019년 8월에 1박 숙박함
답변 제공: Meghan 님, 2019년 9월 4일
Thank you for staying with us. We appreciate your feedback!

4/10 - 별로예요

carry 님, Kansas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This property is very much in need of updating. I had to have my husband lift the knob to turn the shower on and i am not a weak wimpy person. The ac was questionable...woke up scorching in the night even tho it was turned on as low as it would go. The amenitiea, meaning the golf course was outstanding and the staff were wonderful. The area is great also. I dont think these facilities have been updated since they were built. Very dated and starting to get rundown. We will probably pass on this place and stay and golf somewhere else next time.
2019년 7월에 2박 숙박함
답변 제공: Meghan 님, 2019년 9월 4일
We are sorry you did not enjoy your stay. We realize we are an older hotel and there is always room for improvement. I would be very interested in the room number you stayed, so that I may have our maintenance address the issues. Thank you for all your comments!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An older, well used property, but very roomy and comfortable. Breakfast available, but rather mediocre. Staff was fine.
2019년 7월에 2박 숙박함
답변 제공: The Staff at the Inn at Tallgrass 님, 2019년 7월 29일
Thank you for your feedback and we appreciate you choosing The Inn at Tallgrass. If you have a moment, we'd love to know what you would like to see at breakfast that we didn't offer. We love feedback from our guests and would appreciate hearing yours. Thanks again for choosing The Inn.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience, I would stay again.
2019년 7월에 1박 숙박함
답변 제공: The Staff at The Inn 님, 2019년 7월 26일
Thank you Jason! I will be sure to pass along your comments to our staff. We're glad you enjoyed your stay and we look forward to seeing you again in the future.

6/10 - 괜찮아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Too bad it was a bit less than expected
There is need of a redo. The bathtub is from the 80s. I was disappointed with the breakfast. The online photo showed a bid spread but it was probably done for a wedding. The entire facility is a bit worn out. The steps and handrail to the second floor rooms was about to collapse
2019년 7월에 1박 숙박함
답변 제공: Meghan 님, 2019년 9월 4일
We apologize that you were not overly satisfied with your stay. I have passed along all your comments to the rest of our management staff. Thank you for staying with us!

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, good choice
Nice place, non-smoking, quiet rooms, near shopping and restaurants. We would definitely choose Tall Grass on our next trip.
2019년 7월에 1박 숙박함
답변 제공: The Staff at The Inn 님, 2019년 7월 23일
Thank you for the kind words and we are thrilled you enjoyed your stay. I will definitely pass along your comments to my staff and we thank you for choosing The Inn at Tallgrass and look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay and great all around facilities. Great restaurants and shopping.
2019년 7월에 2박 숙박함
답변 제공: Meghan 님, 2019년 7월 21일
Thank you for staying with us! We appreciate your feedback!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Closet doors were off track, in room phone didn’t work, trash can under sink was full of trash, sheets were rough,
2019년 7월에 1박 숙박함
답변 제공: Meghan 님, 2019년 7월 14일
Thank you for your feedback! I apologize that you were less than satisfied with your stay. I will be looking into all of your comments.

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT PLACE TO STAY
I love this place. It is older, but, well kept. Also, very quiet. There is a van, but not always available.
2019년 7월에 1박 숙박함
답변 제공: Meghan 님, 2019년 7월 14일
Thank you for staying with us! We appreciate your feedback!

4/10 - 별로예요

Mitchell

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
A bad experience
The room was okay but not great. The carpet was ripped in a few places and the bed made a major thumping sound when you rolled over (something is broken in the box spring). At breakfast, the person waiting on us was rude and started closing things down way before 9 am, the time the hotel said the continental breakfast would be open until (I guess false advertising). She acted put out when we asked for some milk and a spoon. Very poor service. The front desk staff was helpful and attentive but I complained to a desk worker about the poor food service and I didn't get a sense that the breakfast situation would be satisfactorially handled. My family has stayed here before, at times up to a week, but this may be the last time.
2019년 7월에 1박 숙박함
답변 제공: Meghan 님, 2019년 7월 14일
Mitchell, Thank you for your comments. We value your feedback. I am sorry your stay was less than satisfactory. We take our customer service very seriously, and I assure you the matter was handled, as I was the person to whom you spoke. I will look into each one of your comments about the room and make sure they are addressed. We hope to see you again in the future!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함
답변 제공: The Staff at The Inn 님, 2019년 7월 4일
We are thrilled you enjoyed your stay, appreciate your feedback and thank you for choosing The Inn at Tallgrass. We look forward to seeing you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Meghan 님, 2019년 7월 14일
Thank you for your feedback!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!
It was amazing! I didn't expect the hospitality hour, but the stuffed shells were delicious! This was in addition to a breakfast that included omelets and bacon in addition to pancakes, cereal, yogurt, etc. Wonderful! The room was incredibly spacious, with a full living area with lots of comfortable seating, and also a kitchenette with microwave and nice mini fridge but also dishes and flatware! The bed was comfortable, with wonderful pillows. It was quiet, had good wifi, had a beautiful pool, the staff was friendly and helpful, and it was a short walk from lots of shopping and dining. I am certain to stay there again!
2019년 6월에 1박 숙박함
답변 제공: Meghan 님, 2019년 7월 14일
Thank you for staying with us! I will pass along all your comments to our staff! We look forward to seeing you in the future!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Meghan 님, 2019년 7월 14일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was in quiet area and personnel very helpful at the desk. Room was very satisfactory with all the amenities and the pool area very nice. Centrally located to the main thoroughfares for ease in finding most anything.
2019년 6월에 3박 숙박함
답변 제공: The Staff at The Inn 님, 2019년 7월 4일
We are thrilled you enjoyed your stay, appreciate your feedback and thank you for choosing The Inn at Tallgrass. We look forward to seeing you again soon!

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Meghan 님, 2019년 7월 14일
Thank you for staying with us! We appreciate your feedback!