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엠버시 스위트 윌리엄즈버그 여행 후기

3.5 out of 5
엠버시 스위트 윌리엄즈버그
3006 Mooretown Rd, Williamsburg, VA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 492개" "
평점 8 - 좋아요. 1000개 이용 후기 중 259개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 148개" "
평점 4 - 별로예요. 1000개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 38개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Loan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel service/staff were excellent. The hotel was very clean and provided a very peaceful quiet environment. Location was great for Colonial Williamsburg and Busch Gardens. The elevator however was very slow.
2024년 4월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 4월 16일
Dear Loan,Thank you for your feedback regarding your recent hotel stay. We were pleased to hear that you enjoyed your hotel experience. Thank you very much for your business and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
From the moment I entered the staff was extremely kind , pleasant and friendly. That made our stay in Virginia even more enjoyable. The indoor pool was clean and warm which our kids enjoyed . Bush Gardens is just 15 minutes away from the property which is a plus . Last but not least the daily breakfast was hot and delicious . Will definitely choose to stay here in our next trip to VA.
2024년 4월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 4월 8일
Dear Shane,Thank you for your favorable feedback regarding your recent hotel stay. We were delighted to learn that you were very pleased with your hotel experience. We appreciate your business, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 3월 25일
Dear Ellen,Thank you very much for rewarding us with a "perfect" score. We are delighted to learn that you were very satisfied with your hotel experience. We would like to thank you for your business and we hope to welcome you back again in the near future.

6/10 - 괜찮아요

Ashley

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent all suites accommodation. Onsite bar/restaurant and the free breakfast made this a great choice for our family of 5. Also traveling with a pet so the pet friendly accommodations were a plus for us.
2024년 3월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 3월 25일
Dear Ashley,Thank you for your feedback regarding your recent hotel experience. We are glad that you enjoyed our accommodations and our complimentary breakfast buffet. Thank you for your business and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Akshayah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Love the Managers happy hour!
2024년 3월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 3월 12일
Dear Akshayah,Thank you for providing us with your feedback regarding your recent hotel experience. We were excited to learn that you were very satisfied with the product and services that we provided for you. We thank you for your business and we hope to welcome you back again in the near future.

8/10 - 좋아요

Petru

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean! Delicious breakfast! 4 stars because at front desk was only one person and waiting time! Elevator it's very 🐌 slow and need to be updated!
2024년 2월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 2월 21일
Dear Petru,Thank you for providing us with your valuable feedback regarding your recent hotel experience. We were pleased to learn that overall, you enjoyed your hotel experience. We do wish to apologize if there was a delay in checking you into the hotel. We are scheduled to undergo a full renovation during 2024, which also includes our elevators. Thank you very much for your business and we do hope to welcome you back again in the near future.

10/10 - 훌륭해요

Jenny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful visit~quiet room, comfortable bed, front desk staff very friendly and helpful. Breakfast was amazing and those cooking and helping were so sweet and happy. Thank you for a really nice weekend.
2024년 2월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 2월 9일
Dear Jenny,Thank you for rewarding us with a "perfect" score. We were pleased to learn that you were very satisfied with your hotel experience. Thank you for staying with us and we hope to host you again in the near future.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent place in the heart of the area. We had a blast, we will be back. I wish the pool water was warmer in the winter since there isn’t a hot tub. Loved the staff and the reception in the evening and the breakfasts were the best in the hotel business. My favorite was the lady making the omelettes. She is a gem.
2024년 1월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 29일
Dear Kelly,Thank you for providing us with your feedback regarding your recent hotel experience. We were excited to hear that you were very satisfied with the services that we provided for you. Thank you for your business and we hope to welcome you back once again in the near future.

10/10 - 훌륭해요

Brian

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you. There is a very hard working staff there. I did not catch his name at the front desk but what a great job by him.
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 25일
Dear Brian,Thank you for rewarding us with a "perfect" score. We were glad to hear that you were very satisfied with your recent hotel experience and for recognizing our staff for the services that they provided for you. We thank you for your business and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Janelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love everything at embassy suites! I come here every time I visit Williamsburg
2024년 1월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 24일
Dear Janelle,Thank you for rewarding us with a perfect score.We were delighted to hear that you were very satisfied with your recent hotel experience. We appreciate your business, and we hope to welcome you back on a future visit to Williamsburg.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 22일
Dear Sarah,Thank you for rewarding us with a "perfect" score. We were delighted that you were very satisfied with your hotel experience. Thank you for selecting our hotel for your stay and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Natalie 님, STAFFORD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this stay was great. Particularly the staff was friendly and professional. Would definitely stay again.
2024년 1월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 19일
Dear Natalie,Thank you for your rewarding us with a "perfect" score. We were very pleased tom learn that you were very satisfied with your hotel experience. Thank you as well for recognizing our staff. It was a pleasure to serve you and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Erica

2024년 1월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 16일
Dear Erica,Thank you for rewarding us with a "perfect" score. We were delighted to learn that you were very satisfied with your recent hotel experience. We thank you for your business and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service of the staff was excellent.
2024년 1월에 3박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 11일
Dear William,We were delighted to learn that you were very satisfied with the services that our team provided for you. We thank you for your business and hope to host your stay once again on a future trip into the Williamsburg area.

8/10 - 좋아요

Carlos 님, Williamsburg

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My husband and I (and dog) stayed here for 3 nights. The staff is excellent. Steven worked the front desk every day we were there. He always greeted our dog by his name, asking him if he wanted to be the “desk dog”. We were put in a pet room, as expected. Brought some Febreeze with us and got the minor smell out — no problem. Evening social and breakfast were nice. The grounds were well lit so although there were the occasional homeless people walking along the street, I did not feel unsafe.
2024년 1월에 3박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 8일
Dear Carlos,Thank you for providing us with your feedback regarding your recent hotel experience. We were glad to hear that you enjoyed your stay, and you were satisfied with the attention that your dog received. We thank you for your business and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Kaitlyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
We enjoyed a quick one-night stay at the hotel when visiting Busch Gardens. The staff was fantastic, we had a great and filling breakfast, and slept in a nice large room. The breakfast staff was very helpful and kind. Everyone went above and beyond. Highly recommend if in the area.
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 8일
Dear Kaitlin.Thank you for rewarding us with a " perfect score". We were pleased to learn that you enjoyed your stay. Thank you as well for recognizing our excellent team members. We thank you for your business and hope to welcome you back in the near future.

2/10 - 너무 별로예요

Thomas

2023년 12월에 8박 숙박함
답변 제공: Steven Trave 님, 2024년 2월 21일
Dear Thomas,Thank you for providing us with your feedback regarding your recent hotel experience. We wish to apologize that we were unable to completely meet your expectations. Hopefully, on a future trip into the Williamsburg area, you will allow us another opportunity to be of service. We thank you for your business and hope to welcome you back very soon.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful night.
We has an excellent stay. Staff was so friendly and helpful. There is a reception at the bar with small snacks and complimentary drink. Breakfast was very good every morning and staff were extremely friendly. It even has an omelete bar. Our last night at the hotel the fire alarm went off. Everyone left the buidling in an orderly fashion. The fire department came and we were let back into the hotel. Special thank you to the hotel staff, fire department, and EMS for their help.
2023년 12월에 4박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 5일
Dear Karen,Thank you for providing us with your positive feedback regarding your recent hotel experience. We are glad that you were satisfied with the services that we provided for you. Thank you for your business and we hope to welcome you back very soon.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 5일
Dear Kathryn,Thank you for rewarding us with a "perfect" score. We are glad that you enjoyed your stay with us. Thank you for your business and we hope to welcome you back again in the near future.

6/10 - 괜찮아요

Sheri

2023년 12월에 3박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 5일
Dear Sheri,Thank you for providing us with feedback regarding your recent stay. Thank you for your business and we hope to welcome you back again on a future trip to the Williamsburg area.

8/10 - 좋아요

Renato

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 5일
Dear Renato,Thank you for your providing us with positive feedback regarding your recent hotel experience. We appreciate your business, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice and breakfast options are great.
2023년 12월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 8일
Dear Melissa,Thank you for providing us with your feedback regarding your recent hotel experience. We were pleased to learn that you enjoyed our breakfast buffet. Thank you for your business and we hope that we will see you again very soon.

10/10 - 훌륭해요

Kerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Steven Trave 님, 2024년 2월 9일
Dear Kerry,Thank you for rewarding us with a perfect score. We were happy to learn that you were very satisfied with your recent hotel experience. We appreciate your business and we hope to welcome you again in the near future.

8/10 - 좋아요

Jannet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best in Area
This was an excellent facility. Very convenient and great customer service.
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 5일
Dear Jannet,That you for providing us with your positive feedback regarding your recent stay. We appreciate your business and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for a stay
Staff were friendly and helpful. Room was decently clean, but showing wear and tear. Breakfast the best ever at any hotel chain. Reception hour not as great as in years past, but okay.
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 2일
Dear Rosemary,Thank you for providing us with your feedback regarding your recent stay experience. We were glad to hear that overall, you were satisfied with the product and services that we provided for you. We are scheduled for a full renovation during this year. Thank you very much for your business and we hope to welcome you back again in the near future.

2/10 - 너무 별로예요

PATRICK

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 2일
Dear Patrick,Based on your score, it appears that you were not completely satisfied with your recent stay. If you would like to provide me with more information, please contact me at 757-229-6800. Thank you for your feedback and we hope that on a future trip into the Williamsburg area, you will allow us another opportunity to host your stay.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Ok stay
Rooms okay. Needs some updating. Breakfast was ok. Ran out of cups, plates and never could get omelettes as too long of line. Had better breakfasts at other hotels. Disappointed in overall looks, beds not especially comfortable and pullout sofa horrible to sleep on.
2023년 12월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 2일
Dear Anonymous,Thank you for your providing us with feedback regarding your recent stay. We would like to sincerely apologize that we were not able to completely satisfy you during your stay. I have shared your comments with the appropriate department heads for follow-up. We hope that during a future visit into the Williamsburg area, you will allow us another opportunity to host your stay. Thank you for your business.

8/10 - 좋아요

Stacie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 2일
Dear Stacie,Thank you for providing us with feedback regarding your recent hotel experience. Based on your score, it appears that you were satisfied with your stay. Thank you for your business and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Maykel 님, Miami

2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 19일
Dear Maykel,Thank you for your rewarding us with a "perfect" score. We were very pleased tom learn that you were very satisfied with your hotel experience. It was a pleasure to serve you and we hope to welcome you back again in the near future.

6/10 - 괜찮아요

cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the omlette lady, the breakfast crew, and the bar staff. Hotel itself is very dated and snacks at evening reception was pitiful
2023년 12월에 2박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 2일
Dear Cindy,Thank you for providing us with feedback regarding your recent hotel experience. We were glad to hear that you liked our breakfast crew as well as our bartender. The hotel is scheduled to undergo a full renovation this year. Thank you for your business and we hope to welcome you back again in the near future.

8/10 - 좋아요

Emerita

좋아요: 청결 상태, 직원 및 서비스
Thank you
2023년 12월에 3박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 29일
Dear Emerita,Thank you for your providing us with your feedback regarding your recent hotel experience. We were glad to hear that you enjoyed your stay. Thank you very much for your business and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Tori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
From the second we checked in the service by the staff was excellent. Very accommodating for our family. The evening reception and breakfast was fantastic. The cooks and servers along with the nice lady cleaning the tables made it so easy for us to enjoy ourselves.
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 28일
Dear Tori,Thank you for rewarding us with a "perfect" score. We were delighted to learn that you were very satisfied with your hotel experience. Thank you very much for your business and we hope to welcome you back once more in the near future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 28일
Dear Anonymous,Thank you for providing us with your feedback regarding your recent hotel experience. We were glad to hear that you enjoyed your bar and breakfast experience. We appreciate your business, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 27일
Dear Anonymous,Thank you for awarding us a "perfect" score. We were pleased to learn that you were very satisfied with your hotel experience. Thank you for your business and we hope to welcome you back in the near future.

6/10 - 괜찮아요

Sara

2023년 12월에 3박 숙박함
답변 제공: Steven Trave 님, 2024년 1월 16일
Dear Sara,Thank you for your feedback. If you were dissatisfied with any part of your stay experience, please feel free to contact me directly. Thank you for your business and we hope to welcome you back in the near future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not typical.
We've stayed at this hotel twice before, this being our third time. I think we may have just gotten a bad room, because the HVAC system was so loud we couldn't get any sleep. Then in the morning the breakfast service team was all pretty grumpy, and slow. Generally we love staying here when visiting Williamsburg, and will likely stay again. However this particular trip was only so-so.
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2024년 2월 9일
Dear Anonymous,Thank you for providing us with feedback regarding your recent hotel experience. We would like to sincerely apologize for any inconvenience you experienced during your visit with us. Usually, our breakfast team is very cheerful and accommodating. We hope that you will allow us another opportunity to be of service on your next visit into the Williamsburg area.

10/10 - 훌륭해요

Heide

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time at this property. Easy location for Busch Gardens. Love the one bedroom suite and cooked breakfast
2023년 12월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 22일
Dear Heide,Thank you very much for awarding us a "perfect" score. We were delighted to learn that you were very satisfied with your hotel experience. We appreciate your business and we hope to welcome you back in the very near future.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 19일
Dear Mary,Thank you very much for awarding us with a "perfect" score. We are pleased to learn that you were very satisfied with the services that we provided for you. We appreciate your business and we hope to welcome you back during your next visit into the Williamsburg area.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 19일
Dear Sandra,Thank you very much for rewarding us with a "perfect" score. We were delighted to learn that you were very satisfied with the services that we provided for you. We hope to host your stay again during a future visit into the Williamsburg area.

6/10 - 괜찮아요

gene

좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 19일
Dear Gene,Thank you for providing us with your feedback. We appreciate your business and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 11월 30일
Dear Eric,Thank you for awarding us a "perfect" score. We are glad that you were completely satisfied with your hotel stay.Thank you for your business and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2023년 11월에 4박 숙박함
답변 제공: Steven Trave 님, 2023년 11월 30일
Dear Daniel,Thank you for rewarding us with a "perfect" score. We are pleased to learn that you were completely satisfied with your hotel experience. We appreciate your business and we hope to see you again in the near future.

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay and convenient location.
2023년 11월에 3박 숙박함
답변 제공: Steven Trave 님, 2023년 11월 30일
Dear Alexander,Thank you for rewarding us with a "perfect "score. We thank you for your business and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 11월 30일
Dear Yvonne,Thank you for rewarding us with a "perfect" score. We are pleased to learn that you were satisfied with the services that we provided for you. Thank you for your business and we hope to welcome you back again in the near future.

10/10 - 훌륭해요

Qing

2023년 11월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 19일
Dear Qing,Thank you very much for awarding us a "perfect" score. We were pleased to learn that you were very satisfied with the services that we provided for you. We appreciate your business and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Faluna

2023년 11월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 12월 19일
Dear Faluna,Thank you for rewarding us with a "perfect" score. We were happy to learn that you were satisfied with the services that we provided for you. We appreciate your business and we hope to welcome you back in the near future.

8/10 - 좋아요

Leslie

2023년 11월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 11월 27일
Dear Leslie.Thank you for providing us with feedback regarding your recent hotel experience. Based on your score, it appears that you were very satisfied with your hotel experience. We thank you for your business and we hope to welcome you back again in the near future.Thank you!

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to everything
2023년 11월에 2박 숙박함
답변 제공: Steven Trave 님, 2023년 11월 20일
Dear Denise,Thank you for awarding us a "perfect" score. We were pleased to learn that you were very satisfied with your hotel experience. Thank you for your business and we hope to welcome you back in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Everything was nice except for the smell. We walked into our room and it smelled musty and like someone had pets.
2023년 11월에 2박 숙박함
답변 제공: Steven Trave 님, 2023년 11월 20일
Dear Anonymous.Thank you for providing us with your feedback. I have shared your comments with our Director of Housekeeping for follow-up. We appreciate your business and we hope to welcome you back soon.

8/10 - 좋아요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small surprise
Hotel was very clean and staff quite pleasant. Overall space in rooms and breakfast area is much smaller than any other Embassy Suites that I have ever stayed so that was unexpected and a bit disappointing.
2023년 11월에 1박 숙박함
답변 제공: Steven Trave 님, 2023년 11월 13일
Dear Alice,Thank you for providing us with your feedback regarding your recent hotel experience. We appreciate your kind comments regarding our excellent staff as well as recognizing the hotel cleanliness. Thank you for your business and we hope to welcome you back again in the near future.