실내 수영장

페어필드 인 & 스위트 바이 메리어트 윌리엄스버그 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 472개" "
평점 8 - 좋아요. 1001개 이용 후기 중 324개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 128개" "
평점 4 - 별로예요. 1001개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 25개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk gal very friendly. Free breakfast even better
2024년 4월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 4월 17일
Dear Kelly, We are delighted you had a terrific stay at Fairfield Inn & Suites Williamsburg. Thank you for highlighting your excellent breakfast experience and our service. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you again for choosing to stay with us. We hope to welcome you again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

ANDREA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean quiet
2024년 4월에 2박 숙박함

8/10 - 좋아요

Rich 님, Midlothian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the visit. Everything went smoothly and the time was enjoyable.
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 26일
Dear Rich, We would like to express our gratitude for choosing Fairfield Inn & Suites Williamsburg as your preferred accommodation. We appreciate your generous rating and are delighted to read that you had a wonderful experience with us. We aim to ensure that every guest has an excellent and memorable stay, and we are glad to know that we have achieved that with you. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon for another enjoyable stay.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was short but the hotel provided everything we needed for stress free weekend getaway!
2024년 3월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 11일
Dear Brenda, We appreciate you choosing Fairfield Inn & Suites Williamsburg for your weekend getaway. We strive to provide a comfortable and relaxing stay to all our guests, making us their home away from home. Your recognition of our efforts is highly appreciated, and we are glad to have hosted you. We look forward to welcoming you again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Aurora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service and very clean
2024년 3월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 10일
Dear Aurora, Thank you for your kind review! We are delighted to hear that you enjoyed your stay with us and noticed our efforts to maintain a clean and welcoming environment. Our staff takes great pride in providing exceptional service to all our guests, and your positive feedback means a lot to us. We appreciate your comments and hope to have the pleasure of hosting you again at Fairfield Inn & Suites Williamsburg.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a fan of the parking but it's not enough of an issue I would remove any stars.
2024년 3월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 3월 7일
Dear Jonathan, Thank you for choosing Fairfield Inn & Suites Williamsburg as your place of stay. We aim to ensure that every guest has an excellent and memorable stay, and we are glad to know that we have achieved that with you. We will evaluate the instances you mentioned regarding the parking, as we are committed to offering exceptional service for our guests. Thank you for sharing your feedback with us, and we look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

6/10 - 괜찮아요

Marquis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
💯
2024년 2월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 27일
Dear Marquis, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel and hope you will return for the exceptional experience we are known for providing.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Samuel 님, Sullivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful and friendly!!
2024년 2월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 2월 13일
Dear Samuel, Thank you for the fantastic review and for letting us know that you had a great stay. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your experience with us so wonderful! It was a pleasure hosting your visit, and we look forward to your return to Fairfield Inn & Suites Williamsburg.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relatively close to everything I needed or wanted access too. Didn't drive more than 10 minutes for all 3 days.
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 28일
Dear Jonathan, We appreciate you sharing your generous feedback with other travelers. We are glad you had a wonderful stay and that our location was convenient for everything you wanted to do on this visit. Thank you for choosing Fairfield Inn & Suites Williamsburg, and we hope to welcome you again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

8/10 - 좋아요

Shannon

좋아요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 26일
Dear Shannon, We are pleased to receive your generous rating for Fairfield Inn & Suites Williamsburg. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Last minute get-away to Williamsburg. Hotel was great!
2024년 1월에 2박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 21일
Dear Guest, We would like to express our gratitude for choosing Fairfield Inn & Suites Williamsburg as your preferred accommodation. We aim to ensure that every guest has an excellent and memorable stay, and we are glad to know that we have achieved that with you. Thank you for sharing your feedback with us, and we look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Justin

2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 21일
Dear Justin, Thank you for the excellent rating of Fairfield Inn & Suites Williamsburg. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the area.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy, the pool was nice. Can’t wait to see the breakfast buffet in the morning! Bed was comfortable and clean!
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 13일
Dear Melissa, We are flattered by your kind review of Fairfield Inn & Suites Williamsburg. We truly appreciate your feedback regarding our check-in service. It's wonderful to know that our team's efforts left a positive impression on your arrival experience. We are glad you loved our comfortable beds and clean, well-appointed rooms. Our goal is to provide you with an excellent stay, and we know how important it is to get a great night's sleep. We hope you will like our breakfast too. Thank you for being our guest, and we wish you all the best for your future travels.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

JoAnn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Associate very friendly.
2024년 1월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 11일
Dear JoAnn, Thank you for taking the time to share your feedback with us. Maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. We appreciate your feedback and look forward to hosting you again at Fairfield Inn & Suites Williamsburg.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Christopher

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2024년 1월 9일
Dear Christopher, Thank you for the excellent review and great rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you had a great stay. It was our pleasure to accommodate you at Fairfield Inn & Suites Williamsburg, and we hope to see you again soon. Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 26일
Dear Gerald, Thank you for the excellent rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites Williamsburg; we hope to see you again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

8/10 - 좋아요

Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff checking was great , room nice, clean but the noise that you could hear from the hallway wasn’t pleasant at all .
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 17일
Dear Charlotte, Thank you for your generous review! Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We have noted your comments regarding the noise concerns you experienced during your visit. Your feedback allows us the opportunity to continuously improve our guest experience, and we genuinely appreciate you sharing it with us. It was our pleasure to host you at Fairfield Inn & Suites Williamsburg; we look forward to seeing you soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always enjoy staying here. My only suggestion is to update the lighting to include phone charging ports, but other than that our stay was great!
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 16일
Dear Elizabeth, We are thrilled to be your home away from home during your travels, and our top priority is to ensure that every guest enjoys a comfortable and relaxing experience. Your comments regarding the lighting have been noted, and we will surely share them with our team. We will share your suggestions regarding the lighting with our team, and we are grateful for the feedback that helps us better serve our guests. It was our pleasure to host your visit at Fairfield Inn & Suites Williamsburg, and we hope you will make us your home the next time you are in this area.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Susan 님, Portsmouth

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room and very nice breakfast. Perfect spot!
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 16일
Dear Susan, Thank you for the generous compliments about our hotel. We are thrilled you enjoyed your stay at Fairfield Inn & Suites Williamsburg, and we are happy to read how much you liked your spacious room. Many of our guests appreciate having the extra space, and we are glad you did, too. We are also delighted you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are so happy you agree. It was our pleasure to host you, and we hope you are already planning another visit our way.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 12월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 14일
Dear John, Thank you for your generous review. We are happy to know that we were able to surpass your expectations and provide you with a pleasant stay. At Fairfield Inn & Suites Williamsburg, we take pride in offering top-notch service and amenities that cater to the needs of every traveler. We value your business and look forward to serving you again in the near future.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Billy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding place to stay. Terrific breakfast. Super clean. Staff was very accommodating in any request.
2023년 12월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 14일
Dear Billy, Thank you for staying with us and your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our breakfast. We were also delighted to read that our staff was attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay. On behalf of all of us, we thank you for taking the time to review Fairfield Inn & Suites Williamsburg, and we hope to see you again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

6/10 - 괜찮아요

HARVEY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I hated the carpet in the hall and room. I would have liked something quieter.
2023년 11월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 5일
Dear HARVEY, Thank you for your candid review. We apologize for your concerns about the carpet and any other concerns during your time with us. We appreciate you bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 1일
Dear Brian, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Fairfield Inn & Suites Williamsburg.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Sonja

2023년 11월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 12월 19일
Dear Sonja, Thank you for you taking the time to leave your generous rating regarding your recent visit to Fairfield Inn & Suites Williamsburg. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Linnea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room in a good location for everything in Williamsburg. The breakfast was the best that we have had in any hotel since COVID.
2023년 11월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 22일
Dear Linnea, We're thrilled you enjoyed your stay at Fairfield Inn & Suites Williamsburg and found the location convenient for everything in Williamsburg. It's wonderful to know that our breakfast exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for another positive experience in the future!Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Iris

연인과의 여행, 가족 여행
Great stay. Staff very friendly!
2023년 11월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 11월 17일
Dear Iris, Thank you for choosing Fairfield Inn & Suites Williamsburg and for your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. We appreciate all of your feedback and look forward to your next visit. Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

6/10 - 괜찮아요

Aimee

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This Marriott needs a renovation. The staff kept it as clean as possible, but it needs new bathrooms in the rooms and an updated lobby and breakfast room. The breakfast attendant was the best I've ever had at a Marriott. Charlene provided excellent service. Unfortunately the manager assigned us 1 room instead of the 2 we reserved and left our group without enough beds.
2023년 10월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 31일
Dear Aimee, Thank you for staying with us. Please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. Your feedback, both the compliments and the suggestions, are appreciated. We remain committed to clean and impeccably maintained accommodations and have taken notes and will share them with our leadership team. As you mentioned that you liked our staff, we request you give us another opportunity to show you the exceptional stay you deserved on your last visit. Thank you once again.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 27일
Dear Tracy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Fairfield Inn & Suites Williamsburg.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

6/10 - 괜찮아요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 24일
Dear John, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff super friendly and helpful. Rooms were spacious and clean
답변 제공: Guest Services Team 님, 2023년 10월 19일
Dear Lisa, It was a pleasure having you as our guest at Fairfield Inn & Suites Williamsburg, and thank you for your recommendation. It's great to hear you enjoyed your stay and that our clean, spacious rooms and friendly service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a good experience. The facilities were good and the staff were pleasant and helpful.
2023년 10월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 17일
Dear Daniel, Thank you for taking the time to review the Fairfield Inn & Suites Williamsburg. We were happy to read that your stay was enjoyable in every way. We appreciate your kind words about our staff, their commitment to excellence, and the amenities we offer. We will make sure to pass on your feedback to the entire team, as they work hard to provide every guest with exceptional service. Your recognition of their efforts will surely brighten their day! We look forward to hosting you again the next time your travels bring you to Williamsburg.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

6/10 - 괜찮아요

Marvin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Did not the dirty bathroom floor. Had to get maintenance to come fix the shower so we could use it. The bed was clean and comfortable. Didn't like the taste of the breakfast food. Cantaloupe was sour.
2023년 10월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 7일
Dear Marvin, We apologize for the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly cleaned and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you are assured that we will. Additionally, thank you for appreciating the clean and comfortable beds. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Frank 님, Fairfax Station

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 4일
Dear Frank, We are delighted you had an outstanding stay at Fairfield Inn & Suites Williamsburg and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Gary E

2023년 9월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 2일
Dear Gary E, Thank you for choosing Fairfield Inn & Suites Williamsburg and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room is very clean
2023년 9월에 1박 숙박함
답변 제공: Your Guest Services Team at Fairfield Inn & Suites 님, 2023년 9월 30일
Dear Christine, We're pleased to hear that you found your room at Fairfield Inn & Suites Williamsburg to be very clean. Maintaining a clean and comfortable environment for our guests is a top priority for us. Thank you for your positive feedback, and we hope you enjoyed your time with us!Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 1일
Dear Danielle, Thank you for your fantastic rating! We are pleased you chose Fairfield Inn & Suites Williamsburg for your time in the area and even more glad that we exceeded your expectations. We look forward to having you as our guest again soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Robert A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The breakfast staff was amazing!
2023년 9월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 27일
Dear Robert, Thank you for the excellent rating. We are thrilled to read that you had a wonderful experience with us. We're delighted that our breakfast staff left a memorable impression on your stay. Their dedication to delivering exceptional service is something we take great pride in. We'll be sure to pass along your appreciation. Thank you for being our guest; we look forward to your next visit to Fairfield Inn & Suites Williamsburg.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Roberta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Very nice hotel with great staff! Clean rooms and awesome breakfast!
2023년 9월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 20일
Dear Roberta, Thank you for the inspiring feedback! We are happy you enjoyed your stay and appreciate your kind remarks regarding our fresh, clean hotel. Our team's top priority is ensuring that every guest has immaculate and comfortable accommodations and thoughtful service. We also appreciate you highlighting your excellent breakfast experience with our fellow travelers. Thank you for recognizing our efforts here at Fairfield Inn & Suites Williamsburg; we hope to welcome you back soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Gentry

2023년 9월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 10월 2일
Dear Gentry, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Fairfield Inn & Suites Williamsburg your home away from home whenever your travels bring you to our area.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

8/10 - 좋아요

Frances

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was kind and responsive to minor concerns. Central to everything in Williamsburg. Everything was literally within a 10 minute drive. Lobby always smelled good, and breakfast buffet was very well kept. Shout out to the breakfast buffet attendant, Ling! Wow, what a star. Super kind, friendly and welcoming. Every time I saw her she was working hard with a smile on her face. It’s beautiful to see someone put so much effort and love into their work. Also great water pressure and hot water! Only reason I say 4 but not 5 stars, is because the hotel needs to be updated. Walls, carpet, and facilities could use an update. Overall, this hotel was a great place to rest during our vacation.
2023년 9월에 6박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 10일
Dear Frances, Thank you for sharing your wonderful feedback about your stay at Fairfield Inn & Suites Williamsburg! We're delighted that our attentive staff, central location, and well-maintained breakfast buffet contributed to a great experience. Ling certainly sounds like a star team member! We appreciate your constructive feedback about updating the hotel, and we'll take this into consideration for future improvements. We look forward to welcoming you back and hope to earn that fifth star on your next visit. Your satisfaction is important to us.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was wonderful.
2023년 9월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 9일
Dear Gary, We, the entire team at Fairfield Inn & Suites Williamsburg, would like to express our gratitude for your kind comments about our hotel. In particular, we appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. Thank you again for your review, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

John

2023년 8월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 21일
Dear John, On behalf of our team at Fairfield Inn & Suites Williamsburg, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

6/10 - 괜찮아요

Grace

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel was rundown and not very clean, but the staff was friendly and tried to be helpful. Expedia messed up our reservation and didn't make it right, so I don't plan to use Expedia again anytime soon.
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 2일
Dear Grace, Thank you for taking the time to share your valuable feedback. We aspire to provide every guest with exceptional hospitality to ensure they enjoy their time with us. Therefore, we regret not meeting all of your expectations. The upkeep and modernization of our property is an ongoing project for our hotel, and we will use your comments as a guide for future improvements. This type of feedback helps us to make changes and decisions based on the needs of our guests so we can enhance our services for everyone. Also, we are disappointed with your reservation experience. Thank you for choosing us for your visit to Williamsburg. Should your travels bring you back to the area, we would love to have you as our guest again.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Decent, but renovations are needed!
Hotel is adequate. The lobby is in great shape and very welcoming. The rooms...not so much. They are severely outdated and need a complete renovation and make over. Cleanliness was ok, but my sister in the neighboring room had a huge water bug in her bathroom. Grossed me out. Front desk just brushed it off and didn't treat it as an issue at all. Included breakfast wasn't too bad, but don't expect variety each day. For the 5 days, the breakfast options remained the same. Overall, a decent stay.
2023년 8월에 4박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 30일
Dear Michael, Thank you for reviewing our hotel. We are delighted you loved so many aspects of the hotel and had a pleasant stay overall. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. We have also taken note of your feedback regarding our breakfast choices; we always appreciate hearing from our guests and learning what would enhance their visit. We hope to have the opportunity to make sure your next stay is outstanding in every respect.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Bathroom was filthy
Bathroom was very dirty. The toilet looked as if it had not been cleaned in months and there was a clump of hair on the shower wall when I arrived. I stayed at this hotel because it is an easy walk to my son’s campus, but I will not stay here again.
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 26일
Dear Guest, Thank you for evaluating your stay. Please accept our apologies for not exceeding your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversight on their part. We will address this immediately and genuinely appreciate your bringing this to our attention. We are glad our location near your son's campus was convenient for you, so we do hope you will consider giving us another chance to show you the hospitality for which we are known. Thank you once again for your valuable comments.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

4/10 - 별로예요

Michael

2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 9월 14일
Dear Michael, Thank you for choosing our hotel for your stay. We would like to apologize for not meeting your expectations or ours. Although we strive to provide a flawless stay, sometimes we fall short. We hope you can give us a second chance in the future so we can offer the superior hospitality that you should always expect from us.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to attractions
In town for Busch Gardens - convenience is key
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 24일
Dear Brian, Thank you for taking the time to review the Fairfield Inn & Suites Williamsburg! We're glad to know that our convenient location was beneficial for your visit to Busch Gardens and other attractions. Your comfort and satisfaction are important to us, and we hope you had a wonderful time exploring the area. We appreciate your kind review and look forward to welcoming you back for another great stay.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

4/10 - 별로예요

geetha

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s time for Marriott to renovate this property. The room size is good. The room was stinking like egg shell. Bathroom was also stinking. We could hear people talking in the hall way. There was gap between the door. I would not recommend this hotel for anybody.
2023년 8월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 20일
Dear Geetha, Thank you for being our guest. Please accept our apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. The upkeep and modernization of our property is an ongoing project for our hotel, and we will use your comments as a guide for future improvements. This type of feedback helps us to make changes and decisions based on the needs of our guests so we can enhance our services for everyone. We hope to have the pleasure of welcoming you back on a future visit to Williamsburg. Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was friendly. The hotel itself was old and needed a major upgrade!!! The bathroom turned me off. There was a bath mate on the bottom of the tub and the edges looked very unclean. I didn’t feel comfortable there after that. The room was outdated.
2023년 8월에 1박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 20일
Dear Mary, Thank you for staying with us. We are glad that you had a pleasant stay overall. We appreciate your kind comments regarding our staff. Your feedback regarding our accommodations will be shared with the appropriate individuals as we plan for future upgrades. In the meantime, we will continue our focus on providing clean and comfortable rooms for our guests. We hope to welcome you again whenever your travels bring you this way. Thank you once again.Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg

10/10 - 훌륭해요

Jed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything and everyone was great!
2023년 8월에 2박 숙박함
답변 제공: Guest Services Team 님, 2023년 8월 16일
Dear Jed, Thank you for choosing Fairfield Inn & Suites Williamsburg. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon. Thank you again for including us in your travel plans. We will be pleased to welcome you back anytime you visit our area. Sincerely,Your Guest Services Team at Fairfield Inn & Suites by Marriott Williamsburg