Nothing was operating like a hotel should. Hot water didn’t work most of the time, then tub didn’t drain, carpets were torn, wrinkled and often wet, ceiling was leaking in a hall with a bucket catching water, iron in the room didn’t work for Easter Sunday outfits, not a single ice machine on property worked, the pool area was disgusting, the cafe wasn’t open as advertised, the buffet was repulsive and dirty, the mattresses didn’t have covers on them, the towels were dingy, the floors were peeling as trip hazards in the lobby. They clearly spent all funds on the lobby by the conference area because that’s the ONLY area worth paying to be in. I wrote messages to the hotel about our issues before writing a review with no reply. Clearly understaffed but this place needs to be shut down.