숙박 시설 정면

모텔 6 윌리암스타운, WV 여행 후기

2 out of 5
모텔 6 윌리암스타운, WV
1339 Highland Ave, Williamstown, WV

이용 후기

5.8
평점 10 - 훌륭해요. 72개 이용 후기 중 8개" "
평점 8 - 좋아요. 72개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 72개 이용 후기 중 19개" "
평점 4 - 별로예요. 72개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 72개 이용 후기 중 17개" "

6.2/10

청결 상태

6.4/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Robert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NO NO DONT BOOK HERE. KEEP DRIVING
I did not get to stay. They took the money out of my account and when i got there they said my reservation had been cancelled. He then went on to try to make me pay for a room . WHATEVER YOU DO DONT BOOK THIS ROOM. He said he doesn't use Expedia or hotel.com. He refuses to return money. I ended up driving over the river and staying somewhere else. For what i had originally paid here. He gets the bookings. He cancels them. And then tries to make you pay for a room . I PRAY YOU LISTENED TO THIS WARNING DO NOT THINK YOU WILL BE DIFFERENT AND I WAS MAD WHEN POSTING THIS. LOOK AT THE REVIEWS THEY ARE ALL TRUE I HAVE NO DOUBTS
2020년 3월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 3월 17일
We truly regret the distress caused, Robert! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Jake

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I never stayed at this property... And thank goodness I didn’t... the hotel was in disarray, holes in the floor and wallpaper peeling off the walls.. they claimed it was for renovation. When I arrived for check in on 2/1 the front desk person told me that their system had a bug and that my reservation had been cancelled. Although I was never supposed to be charged until check in, I had a charge for the amount of my stay 2 days before (1/31) I even got into the state. I contacted the hotel customer service directly, the third party OYO owner and Expedia... the hotel in person and the Expedia Customer Service Repsaid I should have never been charged and it wasn’t by Expedia, or the hotel itself. “They had no record of the billing”. OYO told me the reservation had been canceled and that my money was refunded, but despite an hour on the phone with a Customer service Rep I couldn’t hear or understand, they could not produce a cancelation confirmation and sent me the “Cancelled” details of my booking by email after claiming it had been cancelled. This experience has been HORRENDOUS, and the Expedia Customer Service Rep recommended I dispute the charge with my bank. No attempt to help or resolve my issue whatsoever!! I will never use Expedia again, and have copied and pasted this review on the Hotel Williamstown WV page as well as OYO. Unbelievable!!
2020년 2월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 2월 3일
We truly regret the distress caused, We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Cheshta

2/10 - 너무 별로예요

Rebecca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely the worst check in experience ever. Prepaid on line. It took me 2 hours to get checked in .. the hotel clerk couldn't find my reservation and he wouldn't let me check in without it. It took me 2 hours to check in. After talking with multiple people. 2 hours it took and finally got a room and it was freezing cold and the bathroom light would not work
2020년 1월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 1월 27일
Hi, Rebecca! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

2/10 - 너무 별로예요

Brian

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just don’t.
There were ants EVERYWHERE. they told us not to smoke, but the entire creepy building smelled like a smokers friendly. Still haven’t gotten my $100 deposit back, which is just great. Service wasn’t bad, front desk person was super sweet though. Price wasn’t bad either, but overall, if you’re reading this, pick another hotel.
2020년 1월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 1월 16일
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
n waist ya money or time
It was terrible lying on web about pet friendly, cracks all in the door rooms have odors,lying about breakfast I would never stay there again bedbugs, roaches ,ants
2019년 11월에 28박 숙박함
답변 제공: Cheshta 님, 2019년 12월 20일
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff. Suggested helpful ideas.
2019년 11월에 1박 숙박함
답변 제공: Cheshta 님, 2019년 11월 29일
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 4박 숙박함
답변 제공: Edward 님, 2019년 11월 15일
Apologies for the trouble caused! We are disappointed to see that our guest is dissatisfied with our services, however, we would love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Edward

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value
Incredible value. New carpet, comfortable beds. No more or less than I needed. If you’re picky, keep looking, but if you’re used to 2star hotels... this is equivalent quality for a lower price.
2019년 10월에 1박 숙박함
답변 제공: Edward 님, 2019년 10월 25일
Hi, Michael! We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Edward

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t expect hot water for a shower, this place is creepy, there was no breakfast and I would never stay at this place by myself..
2019년 10월에 1박 숙박함
답변 제공: Cheshta 님, 2019년 10월 17일
Hi, We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Cheshta

2/10 - 너무 별로예요

Crystal 님, Mansfield ohio

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked set up good water pressure and location not much more
2019년 9월에 2박 숙박함
답변 제공: Cheshta 님, 2019년 10월 17일
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Gross, dirty, run down. Unclean, no amenities. Smelly.
2019년 9월에 1박 숙박함
답변 제공: Cheshta 님, 2019년 10월 17일
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

6/10 - 괜찮아요

Tela

2019년 8월에 12박 숙박함
답변 제공: Jim, Guest Services 님, 2019년 8월 18일
Thank you for taking time to do this survey positive comments help make sure that we make all of our guest have an enjoyable experience while staying with us. We look forward to the next time you are in the area.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing at all it was one of the worst hotels I’ve stayed at
2019년 8월에 2박 숙박함
답변 제공: guest services 님, 2019년 8월 14일
Unable to verify guest experience without a name .

6/10 - 괜찮아요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: Guest Services Jim S. 님, 2019년 6월 17일
Thank you for taking time to do this survey positive comments help make sure that we make all of our guest have an enjoyable experience while staying with us. We look forward to the next time you are in the area.

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: thank you guest services 님, 2018년 8월 8일
Thanks for taking this survey so we can provide a better service for all guest in the future.

10/10 - 훌륭해요

Geneva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommend
The staff was amazing. The rooms were very clean. The beds were comfortable and overall I was completely satisfied. I highly recommend this motel to everyone...
2018년 7월에 7박 숙박함
답변 제공: thank you guest services 님, 2018년 7월 21일
Thank you for taking time to do this survey positive comments help make sure that we make all of our guest have an enjoyable experience while staying with us. We look forward to the next time you are in the area.

6/10 - 괜찮아요

Reg 님, Richmond, VA

좋아요: 청결 상태, 객실의 편안함
Reported that toilet bowl was wobbly and seat needed tightened. Never accomplished. They bragged to me about how much better this place will be now under new management. When asked I was told that the ice machine on the lower floor and upper were not working but the one by the desk was. I told them that problem has existed for over 5 years. I have stayed there many times before.
2018년 6월에 2박 숙박함
답변 제공: Thank you Guest services 님, 2018년 6월 14일
We apologize that your stay wasn't as you may have expected. We are currently working on correcting issues that we find along the way. Please come back and give another chance to make sure you have good stay with us next time you are in the area.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was very Rundown. We rented two rooms both rooms smell like smoke really bad. My sister-in-law's room had fleas. They advertise breakfast there was none. They advertised a pool the pool outside was half filled with green water. I would not recommend a stay in this hotel.
2018년 5월에 1박 숙박함
답변 제공: guest services 님, 2018년 6월 4일
We apologize for any inconveniences during your stay. We are currently under new management and ownership and working to make improvements. Thank you taking time to do to do a review If you had any issues while staying with us please let us know at that time so we can correct it while you are here. The pool and breakfast room is under renovations and we hope to have them both back up soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Wrong reservation...
Had reserved a ground floor room with 2 queen beds and ended up getting a second floor room with 2 doubles. Although all the the doors had no smoking signs, the hallway smelled like an ashtray.
답변 제공: Thank you Guest services 님, 2018년 5월 1일
We apologize for any inconvenience this may have caused. We do have some smoking rooms on the second floor near the end of hallway and again apologize for any issues with this . We try to make all guest have an enjoyable experience while staying with us. We look forward to the next time you come back and we will do our best to make things better .

8/10 - 좋아요

Anthony

좋아요: 직원 및 서비스, 객실의 편안함
답변 제공: Thank you Guest services 님, 2018년 4월 21일
Thank you for staying with us.We look forward to the next time you are in the area please let us know. We try to give all guest the highest level of customer service available.

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: guest services 님, 2018년 4월 19일
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay.

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Remote for tv wouldn't work, got two others that wouldn't work, so no tv. Entry way and steps on side entrance was filthy. Won't stay here again
답변 제공: guest services 님, 2018년 4월 14일
Thank you for taking time to do our survey, and help us to keep the best level of our services to all our future guest.Please let us know while you are staying with us if there were any issues so that we can correct them at the time

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Economical stay
I didn’t expect a lot for the great price I paid. However, it was noisy in the morning. I was awakened around 7am and unable to get back to sleep.
2018년 4월에 1박 숙박함
답변 제공: thank you guest services 님, 2018년 4월 10일
Thank you for helping us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. If you had any inconveniences please let us know while you are here and we can take care of the issue at the time. We try to make everyone's stay an enjoyable event.

6/10 - 괜찮아요

Branden

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was ok
답변 제공: jim guest services 님, 2018년 4월 10일
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area

6/10 - 괜찮아요

Charles

좋아요: 청결 상태, 직원 및 서비스
2018년 2월에 1박 숙박함
답변 제공: mak 님, 2018년 2월 17일
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations Continue with Conversation Continue with Conversation

2/10 - 너무 별로예요

Monica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함
답변 제공: MIKE 님, 2018년 1월 6일
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations

8/10 - 좋아요

Kyle

2017년 12월에 10박 숙박함
Hi Mr Kyle, Thank you for taking time to do our survey, we do appreciate that you enjoyed your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations

6/10 - 괜찮아요

Lindsay

좋아요: 직원 및 서비스
2017년 12월에 2박 숙박함
Hi Mr LINDSAY Thank you for taking time to do our survey, we do appreciate that you enjoyed your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations

2/10 - 너무 별로예요

Jeannie 님, Marrietta ohio

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wouldnt stay again
lobby was dirty, checked in our room and there was food under and around bed..like they didnt sweep floors only what was visible, the glass window looking outside had surley nit been cleaned for months, the shower had hair stuck in the drain, the fridge and nicrowave looked as though outside hadnt been even wiped off, the lampshade was brojen and the tv was an old large 1990 style flatscreen channels barely came in and ones you could watch was hard to see. No recepticals for charging our phone laptop ect...first morning no coffee and free breakfast was cereal...the room to eat in was disqusting food on the floor the mirrors on wall smudged and barely able to see a reflection in them...the second day coffee made but tasted like water...same type of breakfast..and no one ever cleaned swept the floors nor cleaned countertops..it was awful!!! due to the lack of our funds we had to stay 2 more nights upon checkout still the rooms were not cleanned and halways floors ect was filthy. The manager was a isiot literally didnt know anything we asked about and houusekeepin didnt show up one day and also had no water on another day due to maintanace work in area. we still smiled and went about our business politely..unlike them.for our inconvience they not once iffered us a discount anything nothing to try to say ir apologize for the filth no breakfast no coffe no housekeeping.. this hotel i wouldnt even give it a 1.
2017년 11월에 2박 숙박함
답변 제공: guest services 님, 2017년 12월 3일
Hello, If you could provide me with some information as to room number and dates of stay and also, If things weren't right while you were staying you need to let the desk staff know. We cant control issues that are not within the hotel guest were advised of that issue and I understand it may have been an inconvenience but please let us know and we can fix things while you are here.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The room was clean. The bed was comfortable. The hotel is a little outdated but as I said clean and no bugs. The staff was very nice.
2017년 11월에 1박 숙박함
Kathleen, I am pleased you had a great stay with us and I want to thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS Jim S, guest services agent

6/10 - 괜찮아요

Brent

좋아요: 청결 상태, 직원 및 서비스
Decent, no-frills hotel stay. Room was clean.
2017년 10월에 1박 숙박함
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations. Continue with Conversation

8/10 - 좋아요

Robert

좋아요: 청결 상태, 객실의 편안함
2017년 9월에 1박 숙박함
HI MR. ROBERT, Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

2/10 - 너무 별로예요

Evan

별로예요: 직원 및 서비스
Never stayed at the Sunshine Lodge but please read
How am I writing a review if I never stayed at the Sunshine Lodge? Let me explain. I filled out all the paperwork at check-in. I was asked if I had a pet and I told the manager I did. He told me the hotel charges higher rates for larger pets. I told him that I read the Sunshine Lodge Terms and Conditions on Expedia before booking and there was one flat rate for pets. He told me Expedia sets those rates but his are different. I told him that every hotel has their own pet fee policy and hotels input these rates into their Expedia listing. He disagreed. I told him to call Expedia to clarify, he would not. I asked if I could use the hotel lobby phone to call and he would not allow me to. I told him my cell phone (T-Mobile) does not work in his city and he told me I can go to the pay phone at the gas station (which I did) and Expedia confirmed I was right. I came back and asked him to honor the T/C of his hotel listing. He would not. I paid him his higher pet rate in cash and asked for a receipt, I planned to contact Expedia when I got to my room. He would not give me a receipt. After arguing with this poorly skilled manager I decided to get my dog out of my hot car and I brought him into the lobby (after conceding to pay his inflated pet fee). He did not want the dog in the lobby, I wanted a receipt for the cash I paid him, he called the police. The police brokered an agreement that he would refund my money and I would find another hotel. I changed hotels. He kept my money!!
2017년 9월에 1박 숙박함
답변 제공: MAK 님, 2017년 10월 1일
Hell Mr Anonymous WE DON'T REPLY ON ANY STATEMENT BASED ON LIES Guest Thanks for taking time to do this survey. there is always a price difference on each floor due to little effort of stairs. It is very clear on different rooms types and different prices. That is up to the guest what room type and floor you pick to save money due to the lower prices on the second floor. It was not a hit, that was your choice at the booking and also upon check in. You are the first guest who have issues with the lobby, but happy with your room, we are glad at least you are happy with your room at least. Thanks again for your time and your business which us. G.M. Operations. M.A.Kingson.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

2/10 - 너무 별로예요

Harold

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations. Continue with Conversation

6/10 - 괜찮아요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap place to stay. Forget the amenities.
Pool is extremely dirty. Non-swimmable. First room i had, broken lights. Second room, shower faucet was broken. Barely any hot water. Beds are super stiff. Breakfast is only dry cereal and bagels.
2017년 9월에 1박 숙박함
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

8/10 - 좋아요

Robert

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2017년 9월에 1박 숙박함
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

2/10 - 너무 별로예요

Shelli 님, Boyds, MD

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Horrible hotel, avoid it if you can
I was very disappointed in this hotel. It was supposed to be smoke free but there was a constant smell of cigarette smoke in the hallways. The first room had a bathroom that no one should have to see or use, toilet would not flush and the bath tub was in need of replacement. there was no way to turn off the very loud fan in the bathroom. Linens for the bed did not fit and the corners kept pulling up. The continental breakfast was a joke. Very limited choices and the english muffin I toasted was very stale.The jelly for the toast was so stiff it made me wonder how long the individual serve packets had been there. I will never stay here ever again!
2017년 9월에 3박 숙박함
답변 제공: MAK 님, 2017년 10월 1일
Hell Mr Anonymous Guest Thanks for taking time to do this survey. there is always a price difference on each floor due to little effort of stairs. It is very clear on different rooms types and different prices. That is up to the guest what room type and floor you pick to save money due to the lower prices on the second floor. It was not a hit, that was your choice at the booking and also upon check in. You are the first guest who have issues with the lobby, but happy with your room, we are glad at least you are happy with your room at least. Thanks again for your time and your business which us. G.M. Operations. M.A.Kingson.

6/10 - 괜찮아요

Pamela

좋아요: 청결 상태, 직원 및 서비스
Convenient, right priced hotel close to Marietta.
Good location to Marietta/Williamstown area. Lots of parking. Hotel is a little dated. Clean, comfortable beds. Not a lot of extras. Good hotel for price. Only concern was side door with key card access does not work - no lock on the door. Continental breakfast is fair. Lots of carbs - no fruit, yogurt, oatmeal. Friendly staff. Computer access and free Wi-Fi.
2017년 9월에 1박 숙박함
Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good nights sleep.
Great quite place, Clean good WIFI,Good restaurant and convenient store withing walking distance.
2017년 9월에 1박 숙박함
Hi VALUED GUEST. Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Walked in the lobby and got hit up for an "upgrade" for a first floor room. No mention in booking about higher prices for first floor. The clerk looked like she was deciding how much more the "upgrade" would cost when I asked the cost. The room was okay, but the lobby experience ruined everything.
2017년 8월에 1박 숙박함
답변 제공: Mak 님, 2017년 9월 9일
Hell Mr Anonymous Guest Thanks for taking time to do this survey. there is always a price difference on each floor due to little effort of stairs. It is very clear on different rooms types and different prices. That is up to the guest what room type and floor you pick to save money due to the lower prices on the second floor. It was not a hit, that was your choice at the booking and also upon check in. You are the first guest who have issues with the lobby, but happy with your room, we are glad at least you are happy with your room at least. Thanks again for your time and your business which us. G.M. Operations. M.A.Kingson.

10/10 - 훌륭해요

brian 님, West Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
it was close to everything we wanted to do and see
2017년 8월에 1박 숙박함
HI MR. BRIAN Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
X
Booked sight unseen. If hard beds are for you, then this is the pace to stay,because they are very hard. The floors are dirty in the hallway. Breakfast was mediocre. Front staff was very friendly and welcoming.
2017년 8월에 1박 숙박함
답변 제공: M.A. KINGSON 님, 2017년 8월 25일
Hi VALUED GUEST, Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. There are more option we have for our guest of luxurious room with more money. Under $50 you only get basic room with basic amenities. Little more expensive can be more luxurious. On your next visit please spend little more money and try our luxurious king suites, double queens or Jacuzzi suites. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok
2017년 8월에 3박 숙박함
Hi VALUED GUEST., Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
place was comfy and quiet. The night manager Jim was very accommodating! close to lots of local shopping. Super convenient! They were doing some upgrades to the hotel the stuff that was finished was very nice the stuff that wasn't you could tell it was dated. but it was clean and functional.
2017년 8월에 3박 숙박함
Hi valued guest, Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations

8/10 - 좋아요

Margaret 님, North Carolina

Very nice older hotel with good amenities.
I am pleased with the convenient location and the super quiet this hotel offered.
2017년 8월에 1박 숙박함
답변 제공: M.A. KING 님, 2017년 8월 18일
Hi VALUED GUEST, Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함
Hi VALUED GUEST Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Enjoy your rest of the stay. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함
Hi MISS RACHEL, Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable and affordable
The price was right to save me from driving home after a late-night show at the People's Bank Theatre in Marietta, Ohio.
2017년 7월에 1박 숙박함
Hi ANNE, Thank you for taking time to do our survey, we do appreciate that you are enjoying your stay and it is as per your satisfaction. This type of appreciation really boost our staff morel high and help us to keep the best level of our services to please all our future guest. We also hope you will stay with us on your future visits in our area. Thanks again for your good feedback, THANKS M.A.Kingson G.M Oprations.

6/10 - 괜찮아요

Lucirlei O

좋아요: 청결 상태, 직원 및 서비스
Para passar a noite é ok. O café da manhã fica a desejar.
2017년 7월에 1박 숙박함
DEAR CUSTOMER. THANKS FOR YOU REPLY, WE DO APPRECIATE YOU TIME AND BUSINESS. AND THANKS FOR YOUR GOOD COMPLIMENTS ABOUT YOUR STAY. HOPE TO SEE YOU AGAIN IN NEAR FUTURE. M.A.RAJ