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로드웨이 인 윌링턴 노스 여행 후기

2 out of 5
로드웨이 인 윌링턴 노스
327 Ruby Rd, Willington, CT

이용 후기

4.6
평점 10 - 훌륭해요. 601개 이용 후기 중 46개" "
평점 8 - 좋아요. 601개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 601개 이용 후기 중 119개" "
평점 4 - 별로예요. 601개 이용 후기 중 130개" "
평점 2 - 너무 별로예요. 601개 이용 후기 중 242개" "

4.4/10

청결 상태

5.6/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Hairo

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This facility is listed as a non-smoking facility the whole entire building, as well as the room that was given to me reeked of cigarettes. In addition, there is mold in the showers, sinks and tile floor. The sheets are dirty and stained, as well as hairs found in the bed. Carpets are filthy and debris everywhere.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Hairo,We regret to hear about your experience and appreciate your feedback. We encourage guests to reach out to management directly with any concerns during their stay for immediate assistance. Guest satisfaction is our priority, and we strive to address issues promptly in order to improve our services for future guests.

2/10 - 너무 별로예요

Janette

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is disgusting has marks all over the wall who knows what it is yuck! Doors to restroom are slide doors that provide no privacy if you travel with someone else. Knobs are nonexsisting. The tiles are broken and shower filthy. I could not dare to put my body to even sit on the bed, light switch doesn't always work and if you want to relax and go in the pool you'll need to wait for summer because the box they call pool is an outside Pool. Place smells like (smoke) cigarettes. Worse place I've been to by far. I did not stay even after my reservation cut off time.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Janette,We apologize for the experience you had during your stay. Our team strives to maintain our facilities to the best of our ability. Your feedback will be shared with the relevant departments for review and improvement. Should you have any further concerns, please contact our management team directly for assistance.

2/10 - 너무 별로예요

Suhail

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole property should be tore down and rebuilt! When I rented it said “smoke free”. The whole place smells like cigarettes and garbage. I’m pregnant with a toddler, diabetic son and our daughter has cancer. There was a suspicious stain on our walls. I had to check out immediately and my family and I had to sleep in our car till the next morning
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Suhail,We're sorry to hear about your experience and apologize for any inconvenience caused during your stay. Our team strives to provide a comfortable environment for all guests. Please feel free to contact management directly to discuss your concerns further. We appreciate your feedback as it helps us improve our services for future guests.

2/10 - 너무 별로예요

Crisiyaaa.

별로예요: 청결 상태, 직원 및 서비스
i left in bed bug bites!!!!
2024년 2월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 2월 29일
Thank you for taking the time to review our property, I'm sorry with the issues you faced during your stay, I hope you will give us another chance in the future.

4/10 - 별로예요

Elisabete

아이를 동반한 가족 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Conditions are very bad here the small so bad that smoking.
2024년 2월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 2월 29일
Thank you for taking the time to review our property,we hope you will give us a try again in the future.

10/10 - 훌륭해요

Janette

2024년 1월에 10박 숙박함
답변 제공: Amber Torrey 님, 2024년 2월 29일
Thank you for the 5 star rating!

2/10 - 너무 별로예요

Mirka

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy sucio fuimos con mi esposo y mi hijo y la verdad la peor noche de mi vida no se lo recomiendo a nadie el personal managers no es amable los baños sucios y rotos puertas sin seguridad mal olor a cigarillos mucho ruido la verdad una asquerosidad no de lleven de las fotos todo esta dañado y roto y sucio
답변 제공: Amber Torrey 님, 2024년 2월 29일
Thank you for taking the time to review our property.

6/10 - 괜찮아요

Lisa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Everything was posted as non smoking, but the lobby and halls had a strong odor of smokers, though the room didn't smell bad. The room was clean, but the sink in our room drained extremely slow. We had a change in plans and were most grateful that they were willing to charge us just for the night we stayed, and not for the four we had reserved.
2023년 12월에 4박 숙박함
답변 제공: Amber Torrey 님, 2024년 2월 29일
Thank you for taking the time to review our property.

4/10 - 별로예요

Debora

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Amber Torrey 님, 2023년 12월 28일
Thank you for taking the time to rate our property.

6/10 - 괜찮아요

Roxanne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Amber Torrey 님, 2023년 12월 28일
Thank you for taking the time to review our property.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ibrahim

2023년 11월에 1박 숙박함
답변 제공: Amber Torrey 님, 2023년 12월 28일
Thank you for the five star rating!

8/10 - 좋아요

Dave

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Mark

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty and not worth the price for the night. Stains on sheets and stains on walls and doors.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

BRUNEL

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don't like nothing about this hotel the state of Connecticut need to close down that filthy smelly place ,trash place .Can't considered this like an hotel ,housekeeping don't do their job
2023년 11월에 3박 숙박함
답변 제공: Amber Torrey 님, 2023년 12월 28일
On behalf of my entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 - 괜찮아요

Peter

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Antique but OK
The room, though shabby with age, was clean and the bed was comfortable. The heat-a/c unit was very noisy. We turned it off. Overall, not a terrible stay if you don’t mind a little patina from old age.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jill

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled so strong of cat pee. The TV wouldn't work. The heat didn't work. I didn't even bother trying to get help cuz nobody stays at the front desk. You have to ring a buzzer and when they feel like it they come. We found sunglasses and other stuff that we didn't bring in the room. I asked for a king bed and got 2 doubles instead. It was disgusting.
2023년 11월에 1박 숙박함
답변 제공: Amber Torrey 님, 2023년 12월 28일
On behalf of my entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 - 너무 별로예요

Manuel 님, Southbridge

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Instalaciones en muy mal estado, sucio los baños, la cama y las almohadas con pelo de mujer y en la recepción habían ratones saliendo del conducto de los heaters, no hay desayuno como ofrecen, un simple café y una funda de pan que el personal que me lo entregó me sirvió 2 rodajas entrando su mano a la funda y lo pone en mi plato. Horrible estadía!!!
2023년 11월에 1박 숙박함
답변 제공: Amber Torrey 님, 2023년 12월 28일
On behalf of my entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 - 괜찮아요

Mark

좋아요: 직원 및 서비스
별로예요: 청결 상태
The rooms are not up to date meaning: mildew, rotten subfloor, lights, spider webs, dirty carpet, non-smoking room smelled very much the opposite
2023년 11월에 1박 숙박함

4/10 - 별로예요

Elijah

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property had a terrible smell and the shower curtain was stained with vomit and blood. Blankets were stained and windows were full of flies.
2023년 10월에 2박 숙박함
답변 제공: Amber Torrey 님, 2023년 12월 28일
On behalf of my entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 - 너무 별로예요

Cathy

출장 여행
별로예요: 편의 시설/서비스
The room had fleas it smelled horrible
2023년 10월에 2박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
Dear Cathy,We are sorry to read that your experience was not pleasant due to the quality of our room and service. Please know that your satisfaction is our priority and we will use your review in the process of improving our operations. We hope to have the opportunity to regain your trust in the future.

8/10 - 좋아요

Phavorath

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy Exit and entrance to I84
2023년 10월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
Thank you for the 4 star rating Phavorath!

2/10 - 너무 별로예요

Jay

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
That place was absolutely disgusting! I would not even let my dog stay there. I highly recommend you take this motel off of your site. Just saying. The smell of mold and cat urine was insane in the room!!! The hallway was even disgusting. The only thing that would improve this motel would be a bomb.
2023년 10월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
Dear Jay,We are sorry to read that your experience was not pleasant due to the quality of our room and service. Please know that your satisfaction is our priority and we will use your review in the process of improving our operations. We hope to have the opportunity to regain your trust in the future.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Leanne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Dan

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Booked through Hotels.com and when i arrived to check in, it turned out there was no vacancy. Not sure if it's the fault of Hotels.com or Rodeway Inn, but long story short, the 2 people working the front desk pulled a ace out of their sleeve and got me a room. Very nice, very helpful, and it was a little after 1am, so i withdrew really been in a bind had they not figured something out. Halls are a little dingy, but rooms are nice and clean, except for mold in the mini fridge. Comfortable bed, good towels, great price. Free breakfast is just breads and cereals, but other hotels were charging more with no breakfast. Would stay here again.
2023년 10월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
Dan,Thank you for taking the time to review our property, were glad our front desk was able to help you and you enjoyed your stay with us here at the Rodeway Inn. We hope to see you again soon!

2/10 - 너무 별로예요

Crisfanny

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty carpet, cigarette smell. Please don’t stay here.
2023년 10월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
Crisfanny,We are sorry to read that your experience was not pleasant due to the quality of our room and service. Please know that your satisfaction is our priority and we will use your review in the process of improving our operations. We hope to have the opportunity to regain your trust in the future.

2/10 - 너무 별로예요

Alison

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst hotel I have ever stayed at and will under no circumstances stay again
2023년 10월에 2박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
Alison,We are sorry to read that your experience was not pleasant due to the quality of our room and service. Please know that your satisfaction is our priority and we will use your review in the process of improving our operations. We hope to have the opportunity to regain your trust in the future, we are currently undergoing renovations.

6/10 - 괜찮아요

Laurie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The workers were friendly and that’s the only nice thing I can honestly say. Our room was musty, smelled like cigarettes and marijuana and was very run down. The pillows were not clean, the linens are stained, the picture on the wall above the bed had fallen off and was lying on the bed upon our arrival. There was a dead beetle inside in the bed when we pulled back the sheets. We almost left, but asked for a cleaner room and they had one. The nice ladies had just finished changing the beds so it was a little more comfortable and felt fresher. Doable for one night but never never again. The lobby was misrepresented and really rundown, smelly and dirty. The outside surroundings were not great. The hotel is in a rest stop so the parking lot had discarded garbage and a dirty diaper. Carpeting is so dirty and stained, we never took off our shoes. We slept in our clothes.
2023년 10월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
Laure, I'm glad you had a good experience with my staff, We are sorry to read that your experience was not as pleasant due to the quality of our rooms. Please know that your satisfaction is our priority and we will use your review in the process of improving our operations. We hope to have the opportunity to regain your trust in the future, we are currently undergoing renovations.

8/10 - 좋아요

Linus

2023년 10월에 1박 숙박함
답변 제공: Amber Torrey 님, 2023년 12월 28일
Thank you for the great rating!

2/10 - 너무 별로예요

Brian

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Maryse

2023년 10월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
We are sorry to read that your experience was not pleasant due to the quality of our room and service. Please know that your satisfaction is our priority and we will use your review in the process of improving our operations. We hope to have the opportunity to regain your trust in the future.

6/10 - 괜찮아요

Merritt

좋아요: 편의 시설/서비스
The room is worn out. Needs to be redone
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Keith

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Rikki

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price was cheap, but for the condition of the property we over paid .one good thing I didnt find any bed bugs surprisingly. the hotel has mold growing on the walls in plain site no one appears to care. staff was friendly. shower in the room in 122 takes a long time to get warm water and the shower floods the bathroom. Hotel appears to have permanent undesirable ressidwnts smoking pot and drinking in the parking lot, no screens on most of the windows and pool is not usable. But you get what you pay for I learned that lesson.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Jose

2023년 9월에 1박 숙박함
답변 제공: Amber Torrey 님, 2024년 1월 1일
Jose, Thank you for the 5 star rating!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It is what it is - a hotel at a truck stop
When I entered the room, the toilet flush lever was hanging out of the tank, making it unable to operate. I tightened the nut back on, but the armature is still not designed to work with the part there, so it’s not a smooth action. The shower was fine, though at 6’2”, I found the height of the shower head to be less than ideal. I didn’t spend much time in my room, but the A/C sounded overdue for maintenance or replacement- it was rather loud. At around 5 or so, the smoke detector in my room began chirping- I assume it needs a new battery, which is par for the course. The bed was large, but the mattress was not comfortable. The carpet looked like it was recently vacuumed and the bedspread, while having old cigarette burns on it, didn’t appear to be dirty. There was nothing about the room that made me want to spend any length of time in it. It’s a hotel at a truck stop and it meets a certain price point- you get what you pay for and nothing more.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Isabel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Huele mucho a cigarro toda la habitación, fue decepcionante
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Hanson

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had the best staff ever!
2023년 9월에 2박 숙박함

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Linda

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air conditioner did not work and had to be moved. Still took forever for that room to cool off. Would have liked to know ahead of time that location was in a truck stop parking lot Desk clerk appeared unclean and unprofessional. Won't say what I think was going on.....will never stay at one of these motels ever again.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Omayra

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
😕
2023년 9월에 2박 숙박함

4/10 - 별로예요

Lee

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid at all costs
Absolute dump. There are long-term dwellers here. Shower was filthy, no water pressure, we ate breakfast at Dunkin' Donuts because I didn't trust the food quality - he took a box of frosted flakes and measured them into ziplock bags, had donut holes from BJs and slices of bread. Couldn't get wifi to work, wallpaper coming off the walls, and the carpet looks original...from about 35 years ago. Smelled, and folks smoking all over the place (even though one of those long-term folks has a sticker on the door that says oxygen is in use and somebody has a welcome mat in front of their room door.)
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Seana

2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

W

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

colleen

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t stay here
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ru from this place!
I never stayed! As soon as I pulled into the lot there were broken down vehicles with people living in them. The lot was filled with trash there was a disgusting old bed leaning against the fence. And as soon as I walked into the hotel the smell was almost unbearable. I was told the computers were down and I couldn’t check in for atleast 4hrs. I said that’s fine cancel my reservation I’m finding another place the lady there said she would write down my name and cancel as swin as the system was up and running. Well they never canceled and they charged me. When I called to complain the guy told me I had to deal with Hotels.Com and hung up on me. I complained to Hotels.com they tried to reach out to the hotel and the guy hung the phone up on the person trying to mediate the situation. Unfortunately I used my debit card and I was charged for a full night and the Hotel refuses to talk to me. I have an open complaint that the person I was talking with out my issue with this hotel on an urgent priority. Do not even consider staying at this place you’d be better sleeping at a truck stop. And besides I did not feel comfortable leaving my car in that parking lot overnight.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Michelle

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Better than sleeping in your car.
I’ve stayed at this hotel three times in the last year. The staff is friendly enough. The first two floors are smoking, so expect that. Third is no smoking but you can tell some people do smoke in them occasionally. The beds were comfy. I’ve never had fleas or bed bugs, so that’s a plus. This would have been a $29 trucker hotel room years ago but due to inflation, it’s getting worse. They say there are three restaurants. They are over at the truck stop, next door. That is misleading. Don’t expect much, but if you need a place to sleep, it’s better than your car. Very convenient to the hiway.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Elizabeth

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Filthy mess of a hole.
Room was filthy, water pressure low, breakfast was bread and ziplock bags of cornflakes. There were what looked like blood stains on the carpet, and the entire hotel smelled like a fifteen year old ashtray. I'm not overly particular, but it is far and away the worst hotel I've ever stayed at. STAY AWAY!!!!.
2023년 8월에 1박 숙박함