스위트, 더블침대 2개, 금연 | 고급 침구, 오리/거위털 이불, 필로우탑 침대, 객실 내 금고
예약 가능 여부 확인

컴포트 스위트 윌밍턴 - 도심 근처 여행 후기

2.5 out of 5
컴포트 스위트 윌밍턴 - 도심 근처
4721 Market St, Wilmington, NC

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 757개 이용 후기 중 239개" "
평점 8 - 좋아요. 757개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 757개 이용 후기 중 134개" "
평점 4 - 별로예요. 757개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 757개 이용 후기 중 80개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Manolete

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was fantastic and the service was amazing.
2024년 4월에 2박 숙박함
답변 제공: lc 님, 2024년 4월 10일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,

8/10 - 좋아요

Haley

연인과의 여행
The construction around the hotel made a terrible experience, but the staff was very nice.
2024년 4월에 3박 숙박함
답변 제공: lc 님, 2024년 4월 7일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

Billie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was friendly, especially those working the breakfast area. Property was older and in need of refurbishing in many areas. But some areas like the lobby and breakfast area have been renovated. Overall good value for the price we paid.
2024년 2월에 5박 숙박함
답변 제공: lc 님, 2024년 3월 25일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very helpful and i plan to engage their services when i come back to town.
2024년 3월에 1박 숙박함
답변 제공: lc 님, 2024년 3월 7일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 - 괜찮아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Roomy, good breakfast. Nice staff. Bed comfortable. Sofa, carpets need cleaning.
2024년 1월에 1박 숙박함
답변 제공: lc 님, 2024년 2월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possibleto create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Abad

2024년 1월에 2박 숙박함
답변 제공: lc 님, 2024년 2월 18일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 - 좋아요

Cisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: lc 님, 2024년 2월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possibleto create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

chelsea

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not a happy camper
We planned a trip to NC from VA to spend time with family for new years. When we arrived the staff was no where to be found at the front desk. We finally received service and were given our keys to our room. The room had a different smell , which reminded me of febreeze to cover up smoke smell. On the day of leaving I found a bug crawling on our belongings. I let the staff know but only a ticket was put in to maintenance.
2023년 12월에 2박 숙박함
답변 제공: lc 님, 2024년 2월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possibleto create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Devonna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: lc 님, 2023년 12월 31일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: lc 님, 2024년 2월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction isimportant to us and we will be using the feedback you provided to make improvements to ensure we offer anexceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superiorexperience.

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Room could use a refresh. Sofa bed dirty and matress worn. Bathroom clean but wear spots showing through. Price reflected the condition. Kids enjoyed breakfast.
2023년 12월에 1박 숙박함
답변 제공: lc 님, 2023년 12월 31일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: lc 님, 2023년 11월 18일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only negative was the pool was closed for the season
2023년 11월에 4박 숙박함
답변 제공: lc 님, 2023년 11월 8일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,

4/10 - 별로예요

Jeff

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was not clean. There was an odor of marijuana throughout the 2nd floor. Lots of unsavory characters on the premises. Water was turned off to the hotel at 08:00AM Would not recommend it. Certainly not the standard I've come to expect from this chain.
2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 31일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

Ajey

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 24일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Willey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 24일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 - 훌륭해요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable place
2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 24일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

4/10 - 별로예요

David

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Toilet didn't work well, rough area of the city, staff seemed unprepared when I checked in,
2023년 10월에 3박 숙박함
답변 제공: lc 님, 2023년 10월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction isimportant to us and we will be using the feedback you provided to make improvements to ensure we offer anexceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superiorexperience.

10/10 - 훌륭해요

Anistasiya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good overall on short notice
2023년 10월에 4박 숙박함
답변 제공: lc 님, 2023년 10월 19일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 - 좋아요

Peter

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Part of the property was under construction and it made it difficult to locate the motel, or access parking closer to the room. I will say that the staff was helpfull and the breakfast was very good.
2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 16일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

SHASHANK

2023년 10월에 2박 숙박함
답변 제공: ** 님, 2023년 11월 3일
Thank you for taking the time to fill out our review. We hope that your next stay is always better than the last. Have a wonderful day!

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time and there were lots of food options within easy walking distance.
2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 12일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

4/10 - 별로예요

Laura

가족 여행
별로예요: 직원 및 서비스
This property charged us a $100 security deposit that was refundable, as we were told. We merely slept in the room, left no damage. We never got our security deposit back. Upon contacting the hotel several times, the staff was extremely rude and unhelpful. I understand that it was not there money that has lost, but they took the money and should be responsible for the refund. I have contacted my bank and filed a dispute. My bank said the money was never released back to them. So where is the money?? I would not recommend this property.
2023년 9월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction isimportant to us and we will be using the feedback you provided to make improvements to ensure we offer anexceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superiorexperience.

10/10 - 훌륭해요

Thais P.

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay!
2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 31일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 - 좋아요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was pleasant and helpful. Hotel was older but well maintained.
2023년 10월에 2박 숙박함
답변 제공: lc 님, 2023년 10월 9일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 - 괜찮아요

Mishawnte

2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 31일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Anitha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the rooms
2023년 10월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve asencouragement to all of our staff as we strive to continuously improve the quality of our services to provide anexceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previousone.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스
The property was difficult to find.
2023년 9월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possibleto create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

sherri

좋아요: 직원 및 서비스
별로예요: 청결 상태
No shower curtain one bar of soap and an soft drink on the counter
2023년 9월에 1박 숙박함
답변 제공: lc 님, 2023년 10월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possibleto create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Shannon

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
No hot water.
No hot water!!! For 2 of the 3 days we did not have any water. We were told they would do a check and move us but we never heard back and assumed it was fixed. Unfortunately it was not. We simply got the response of “we will look until it” when we mentioned it again. Thankfully it was time to checkout by them. Room was otherwise average and bed was descent.
2023년 9월에 3박 숙박함
답변 제공: lc 님, 2023년 9월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction isimportant to us and we will be using the feedback you provided to make improvements to ensure we offer anexceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superiorexperience.Sincerely,

2/10 - 너무 별로예요

Adrianna

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first night we got bites all over, found bed bugs and the receptionist offered another room. Changing rooms in the middle of the night with sleeping kids and having to get up early in the morning made our stay really terrible. The guy at the check in and the lady in the middle of the night were trying to be helpful. Also, the tv in the 1st room with bedbugs was not working, they gave us a different remote which wasn’t working either. We are very disappointed with our stay.
2023년 9월에 1박 숙박함
답변 제공: LC 님, 2023년 9월 26일
Pest control expert is investigating situation.

2/10 - 너무 별로예요

Alyssa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t stay here. Staff is very rude and place is disgusting. Place is not the same as the pictures provided we got lost looking for it. We left will not come back.
2023년 9월에 1박 숙박함
답변 제공: lc 님, 2023년 9월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction isimportant to us and we will be using the feedback you provided to make improvements to ensure we offer anexceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superiorexperience.

4/10 - 별로예요

Louis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room price not backed up by property standard
Staff were friendly and helpful. Breakfast was around par for an included type one and had a good selection. Properly has seen better days and a revamp is desperately required. Carpets were badly stained in common areas on our floor and our room left our bare feet dirty. Bathroom door closer was disconnected from door frame and floating. Staff member indicated they had heard talk of an upgrade in the future but wait and see, Our room was slightly musty smelling but suspect this was due to wet carpet under HVAC unit. Found the temperature setting was 60F which is too cold and likely caused loud fan noise initially heard, which leads to suspicion of possible icing up. This is typical in high humidity environments. Obviously not draining all moisture outside properly. After raising temperature the loud noise dissipated but musty smell still there, as carpet still drying out. Hot water was merely a rumour. It was never better than luke warm regardless of time of day. Pillows were what seems to be standard American and small and low, which might suit some people but not us. We asked for extra which were supplied. Pool was out of service due to rain damage to electrical equipment from recent hurricane but staff we’re working on this so no negative comments here. They did have a notice advising this on reception entry and indicated if this affected people they could cancel reservation etc.
2023년 9월에 2박 숙박함
답변 제공: lc 님, 2023년 9월 21일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

Greylin

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room smelled very musty. General cleanliness was not good. Parking limited due to construction.
2023년 9월에 2박 숙박함
답변 제공: lc 님, 2023년 9월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction isimportant to us and we will be using the feedback you provided to make improvements to ensure we offer anexceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superiorexperience.

10/10 - 훌륭해요

kayla

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff member was great! The property semi run down but okay
2023년 9월에 1박 숙박함
답변 제공: lc 님, 2023년 9월 15일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 - 훌륭해요

Adriana 님, Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Customer Service!
2023년 9월에 1박 숙박함
답변 제공: lc 님, 2023년 9월 15일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

2/10 - 너무 별로예요

Jacques

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property would not let me stay because I was a local that had an address on my ID that was less than 25 miles from the facility. I asked him to refund my money to Expedia and they said they did now my money has been taken and I need a place to stay tonight.
2023년 9월에 1박 숙박함
답변 제공: lc 님, 2023년 9월 4일
We apologize for your experience but our policy states that we Do Not accommodate locals that reside within a 50 mile radius of the property. Hotels alerts would have told you that. Also your money was refunded the same night but you paid your 3rd party, so the amount of time that it took the third party to refund your money and also the time it would have taken your bank to approve and make those fund available has nothing to do with hotel. Our best advice would be to read the hotel policies and research before you book.

4/10 - 별로예요

Gina

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
very dated and run down
2023년 8월에 1박 숙박함
답변 제공: lc 님, 2023년 9월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possibleto create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 - 너무 별로예요

alena

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When you buy or reserve your hotel by third party at busy season at day when you check in they kick you out ! They kick us out at 10 pm we had been travel whole day show up to check in and been refused in service because room was re sold someone else with higher cost ! This place looks dirty and not save Lots of strangers at nigh time parking full of garbage live rats and construction cara
2023년 8월에 2박 숙박함
답변 제공: lc 님, 2023년 9월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction isimportant to us and we will be using the feedback you provided to make improvements to ensure we offer anexceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superiorexperience.

10/10 - 훌륭해요

Shawnta

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice ppl everything is clean and comfortable
2023년 8월에 5박 숙박함
답변 제공: lc 님, 2023년 8월 24일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: lc 님, 2023년 8월 24일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Adrianna

2023년 8월에 4박 숙박함
답변 제공: lc 님, 2023년 9월 15일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your commentswith my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services weprovide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 - 괜찮아요

Alex

연인과의 여행
Average hotel. $100 hotel max
2023년 8월에 1박 숙박함
답변 제공: lc 님, 2023년 8월 24일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Our toilet overflowed all over the bathroom at 11pm, and our only option was to change rooms (and floors). We had to move all our children and their stuff way past their bedtime. I was glad there was another room available, but it was a pain. There is one washer and dryer available for the whole hotel, so you may have to wait a while to do laundry. We noticed things in the room like rust on the lamps and bed frames, spackling on the wall that wasn't painted over, the bathtub in our second room sagged in the middle so the water didn't drain well. My kids thought there was "chocolate" on the pull-out mattress, but it probably wasn't chocolate.
2023년 8월에 2박 숙박함
답변 제공: lc 님, 2023년 8월 24일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

Sharessa 님, Coats

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great people and great rates. In August Month.
2023년 8월에 2박 숙박함
답변 제공: lc 님, 2023년 8월 24일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

JENNIFER 님, N ANDOVER

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location is convenient, staff is terrific, rooms are moldy/musty
2023년 8월에 2박 숙박함
답변 제공: lc 님, 2023년 8월 24일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Jennifer

2023년 8월에 1박 숙박함
답변 제공: lc 님, 2023년 9월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possibleto create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Communication is key
The stay was amazing. It's when a package got sent there by mistake after I left. I emailed every label they needed to send this package back to the sender and no word back. It has to be returned in order for me to get my refund. They're medical supplies. So it's taking allot here just to get the meds that were shipped to holiday inn in Wilmington....
2023년 7월에 1박 숙박함
답변 제공: lc 님, 2023년 8월 31일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possibleto create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Big

2023년 8월에 1박 숙박함
답변 제공: lc 님, 2023년 9월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve asencouragement to all of our staff as we strive to continuously improve the quality of our services to provide anexceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previousone.

8/10 - 좋아요

Melissa

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: lc 님, 2023년 8월 16일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is veryimportant to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.