마이크로텔 인 앤드 스위트 바이 윈덤 캐롤라이나 비치 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 931개 이용 후기 중 258개" "
평점 8 - 좋아요. 931개 이용 후기 중 353개" "
평점 6 - 괜찮아요. 931개 이용 후기 중 198개" "
평점 4 - 별로예요. 931개 이용 후기 중 75개" "
평점 2 - 너무 별로예요. 931개 이용 후기 중 47개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

MIYOUNG

good enough to spend vacation with your family. g
2019년 9월에 1박 숙박함
답변 제공: Erin 님, 2019년 10월 27일
Thank you for your feedback. We hope you come back to see us!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Very good
Good
2019년 4월에 1박 숙박함
답변 제공: Betty 님, 2019년 4월 23일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very good
Good
2019년 3월에 1박 숙박함
답변 제공: Betty 님, 2019년 4월 23일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The closeness to the beach I loved. I truly enjoyed my stay, thank you again!!!
2021년 4월에 4박 숙박함

10/10 - 훌륭해요

Megan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 1박 숙박함
답변 제공: Operations Manager 님, 2021년 1월 8일
Thank you for your feedback, we are so glad you enjoyed your stay her with us and hope you come back to see us!

10/10 - 훌륭해요

Candace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 11월 10일
Thank you for the feedback, we are glad you enjoyed your stay with us and hope you come back!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 10월 20일
We thank you for your feedback and hope you come back and see us!

6/10 - 괜찮아요

K.JOHNSON 님, Elkin, NC

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We actually loved the hotel & staff. Our issue was the beds. We were in room 315 and the beds were so hard & uncomfortable, that now of could hardly sleep. ☹
2020년 9월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 9월 28일
We are so sorry about that, and are glad you enjoyed the rest of your stay with us. Hope you come back and see us!

8/10 - 좋아요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 9월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 9월 19일
Thank you for your feedback, we hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

2020년 9월에 3박 숙박함
답변 제공: Operations Manager 님, 2020년 9월 19일
Thank you for your feedback, we hope to see you again!

6/10 - 괜찮아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Just ok
Pros - bed was comfortable, location, room was clean, the cleaning crew was great! Cons - air conditioner was SO LOUD, my husband was given a really hard time about not wearing a mask even though he explained he couldn't wear one while wearing his hearing aids, the breakfast was so-so, our room was very small.
2020년 9월에 3박 숙박함
답변 제공: Operations Manager 님, 2020년 9월 15일
We are sorry for any inconvenience, but we do have to follow our guidelines. We hope you come back to see us though!

6/10 - 괜찮아요

실제 이용하신 고객

Room wasn’t ready at 3, waited almost an extra hour. Room smelled harsh may
2020년 9월에 2박 숙박함
답변 제공: OM 님, 2020년 9월 15일
We are terribly sorry for any inconveniences and hope you come back and see us!

8/10 - 좋아요

실제 이용하신 고객

2020년 8월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 9월 1일
Thank you for your feedback, and hope you come back and stay with us!

8/10 - 좋아요

Bill

출장 여행
좋아요: 청결 상태, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 8월 20일
We thank you for your feedback and hope you come back to see us!

8/10 - 좋아요

Yuribeth

가족 여행
좋아요: 청결 상태
2020년 8월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 8월 18일
Thank you for your feedback, we are glad you enjoyed your stay with us. Come back and see us!

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I waited over 10 min for someone to show up at the front desk to check me in. There was a sign on the counter saying I am away from the desk bc I am helping a guest. Meanwhile when the staff member showed up she reeked of tobacco so clearly she was not helping a customer.
2020년 8월에 2박 숙박함
답변 제공: Liz 님, 2020년 8월 14일
We apologize for this unfortunate experience. There are times our agents have to step away from the desk to assist guests, however we do not allow smoke breaks while on the clock. We do appreciate you bringing this to management's attention and we will be investigating this matter further.

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great beach stay
Loved the room...great price..only about 10min walk to beach....the scenery around is good....the walk not as bad as I thought it would b....grab and go breakfast could've been a little better...little more options but was good...pool good went in the rain and it was still good....bed is comfortable...bring extra towels or get more for floors with water from pool or beach...refrig. is a freezer only down side..froze everything I put in there..but a good side to drinks for the beach walk...
2020년 8월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 8월 13일
We are terribly sorry for any inconveniences and are glad you enjoyed the rest of your stay with us. Hope you come back and see us!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking distance to the boardwalk, clean, nice staff
2020년 8월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 8월 13일
We thank you for your response and hope you come back and see us!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2020년 7월에 4박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 31일
Thanks for the feedback! we hope to see you again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for a beach trip.
Staff was extremely helpful and friendly. Room was good, and location was very convenient to everything.
2020년 7월에 3박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 31일
We thank you for your feedback and are glad you enjoyed your stay with us. We hope to see you again!

8/10 - 좋아요

Beth 님, Holland, IN

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Close to beach. Nice staff. Rooms okay. Breakfast not great but was limited due to coronovirus restrictions.
2020년 7월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 31일
We thank you for your feedback and are terribly sorry for any inconveniences, and hope you enjoyed the rest of your stay. come back and see us!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함
답변 제공: Operations manager 님, 2020년 7월 27일
Thank you for your feedback, we hope to see you again!

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility is very outdated & old. The frig was old & had ice in it that needed to be defrosted. In 2020 there was no microwave! The room had been painted multiple times with remnants of the last paint still there.
2020년 7월에 3박 숙박함
답변 제공: OM 님, 2020년 9월 15일
We are sorry for any inconveniences, but we do not provide microwaves in our standard rooms; there was one in our breakfast area. Hope you come back and see us!

8/10 - 좋아요

Sam 님, High Point, NC

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The swimming pool was great. Clean and the area was well kept. The staff were very nice and helpful. The water pressure in the hotel room was very low. The water in the tub drained extremely slowly.
2020년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 25일
We are terribly sorry for the inconveniences and hope to see you again!

6/10 - 괜찮아요

Kim

가족 여행
좋아요: 객실의 편안함
It’s a pandemic ...I feel the room could’ve been a little cleaner ...I went to food lion to purchase cleaning supply .
2020년 7월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 25일
We are terribly sorry for any inconveniences and hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was very nice and amenities were nice also. The room had a very strong mildew smell. I did not like this at all.
2020년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 25일
We are terribly sorry for the inconveniences and hope to see you again!

8/10 - 좋아요

Johnnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 25일
We thank you for the feedback and hope to see you again!

2/10 - 너무 별로예요

Marcus

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just horrible
When my family and I got there at 3pm to check in, we waited 20 minutes in the lobby before someone came to check us in only to be told our room was not ready yet. So we left and came back a hour later, received a room on the 3rd floor. When we got to the room the door was wide open which was weird. Walked in the room to find a bathtub full of dirty water that literally all most made my sister throw up. We were told we were given the wrong room after explaining the room issue. We finally got another room about 20 minutes after that. The room smelled weird and was just uncomfortable even for my 8 year old son. So we went eat dinner, went to the beach for a few hours, and came back and checked out around 11pm that night. Ending our vacation early because we were so disgusted by this hotel. I really believe Wyndham Hotels needs to give me and my family a refund or a free stay someone because yesterday was just a horrible experience for me and my 5 other familt members.
2020년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 19일
Thank you for your feedback, we hope to see you again

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 17일
Thank you for your feedback! We hope to see you again.

10/10 - 훌륭해요

Sofia 님, NC

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great! They couldn’t clean the room daily due to Covid, but they offered us any supply’s we needed.
2020년 7월에 3박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 13일
We appreciate your feedback and hope to see you again soon!

6/10 - 괜찮아요

Courtney

좋아요: 청결 상태, 직원 및 서비스
2020년 7월에 3박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 9일
Thank you for your feedback, we hope to see you again.

8/10 - 좋아요

Korrese 님, Rocky Mount,NC

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a pretty decent hotel.My family/I stayed for three nights and it was walking distance to the beach.I just wished my room would’ve had a microwave in it.But I’m definitely going to stay again.
2020년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 9일
We thank you for your feedback and are glad you enjoyed your stay with us, we hope to see you again!

2/10 - 너무 별로예요

Carmen 님, Durham, NC

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The check in... we arrive 2 hrs early but the made us wait and by 3pm check in time...was a long line and was rush not good specially when you travel with kids and long hrs. and the AC was really extra noisy...
2020년 7월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 7월 9일
We are terribly sorry for the inconvience. Due to covid19 we are unable to check anyone in early but we do hope to see you again when all of this is over. We hope your family stays safe during this time and hope you enjoyed the rest of your stay!

10/10 - 훌륭해요

Kimberly

2020년 6월에 3박 숙박함
답변 제공: Operations Manager 님, 2020년 6월 23일
Thank you for your feedback, we hope to see you again!!

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was excellent
Our stay was excellent! Everyone was very friendly and helpful. Hotel and room were clean. The continental breakfast had a nice selection and they serve S&D coffee which is delicious. Upon recommendation from the front desk crew we were able to get a discount on dinner one evening from the restaurant next door. Only a few blocks from the beach.
2020년 6월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 6월 7일
We thank you for your response, and glad you enjoyed your stay. Hope to see you again!

4/10 - 별로예요

Caralynn

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a disappointment!
We were very disappointed with the hotel. There was sand in the floor from the moment we walked into our room. They were not providing cleaning services to the room. The sofa bed, considered beds 3 and 4 in the room, was very uncomfortable. I would not recommend this hotel or stay again.
2020년 5월에 4박 숙박함
답변 제공: Erin 님, 2020년 6월 24일
We are sorry to hear about your not so fun stay with us. Sand is a huge struggle with most beach hotels, however, we do not want to make guests uncomfortable when choosing to stay with us.The hard flooring is new to us and we have been working hard to ensure that our guests receive a more enjoyable and relaxing stay with us. The room service is explained at check in that the house keepers do not enter the rooms but will provide any services by knocking on all doors, excluding rooms with DNDs, and providing the services then. The front desk is always prepared to provide housekeeping services such as towels and trash as well. If you choose to stay with us again please inform the front desk you would like housekeeping services and we will make sure you get it.

10/10 - 훌륭해요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great hotel, great service! My daughter and I went for a Memorial weekend trip and we really enjoyed our stay at this hotel! Room was clean and bright. Front desk and other staff was very friendly and helpful. Great location! Within walking distance to many restaurants and shopping. Depending on traffic a 3-7 min drive to beach. Definitely would stay again and would definitely recommend!
2020년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 5월 27일
Thank you for your review, we are so glad that you enjoyed our stay with us and hope to see you again!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 5월 23일
Thank you for your response! we hape to see you again.

6/10 - 괜찮아요

Gary

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2020년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 5월 22일
Thank you for your review, we hope to see you again!

6/10 - 괜찮아요

Robin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Personal opinion
I understand the covid concern what I did not understand is why there was no coffee pot and coffee in the room. Generally it's sealed pkgs of coffee. Was a big inconvenience needing to leave to get coffee in the mornings. Probably doesn't seem like a big deal but when you pay for lodging at the price charged the little emenities to count. Not speaking I'll of the staff but to the corporation. Also, stopped in to see if had a room available. Was told no. Not only was there a no vacancy sign,but when googled said a room was available. Went back in and the desk clerk said she didn't understand why the app states they had a room that they were fully booked but did have one for us. Rediculous
2020년 5월에 2박 숙박함
답변 제공: Erin 님, 2020년 6월 24일
We are very sorry to hear about your stay. The only rooms that have coffee makers are our suites. Coffee makers are provided upon request only for any other rooms. We are also sorry about the room vacancy confusion. When we have a busy weekend there is no telling what our vacancy can be as it is always changing. If you decide to book with us again please call the hotel directly and we will do our best to make sure your stay is enjoyable.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 5월 19일
We are terribly sorry for any inconveniences during your stay. Hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was not what I had booked, No Washcloths and the shower leaked to dropping all night.
2020년 3월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 3월 24일
we are terribly sorry for any inconveniences, and hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 3월 16일
Thank you for the feedback!

10/10 - 훌륭해요

Hannah

2020년 3월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 5월 9일
Thank you! hope you come back to stay with us again.

8/10 - 좋아요

devin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 3월 16일
Thank you for the feedback!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
I had room 119 in which was too close to the registration counter and breakfast room tv. Also, the doors opening & closing was VERY noisy!
2020년 3월에 2박 숙박함
답변 제공: Operations Manager 님, 2020년 3월 8일
we are terribly sorry for the inconvenience, and hope to see you again!

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heating unit had a musky smell in both rooms that my family an i stayed in also the plumbing was not that great. The toilet bowl would never have water in it. I understand you were renovating but besides replacing the carpet those things also need taken care of. Now i know why they only had a total of 8 rooms rented. I'll not recommend any one to stay there. My family and i was so dissatisfied with the place.
2020년 2월에 2박 숙박함
답변 제공: Aaron 님, 2020년 3월 3일
We're so sorry to hear you were unsatisfied with your stay. As you have posted anonymously we have no way to know what room you were in in order to fix any issues. We are not aware of any "heating unit" having odor issues as all of our zonelines have just been professionally cleaned for the season. We are also not aware of any plumbing issues. We do our best to stay on top of all maintenance issues and we do appreciate if any problems are brought to our attention during your stay rather than after in an anonymous review. As this is the off season on Carolina Beach our hotel is quiet, however we certainly have had more than 8 guests staying with us at anytime and we regret that you did not find the peace and quiet enjoyable. The summer season is quickly approaching and the beach will become much busier than what you saw it to be.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Service! Friendly Staff! Recommended!
We had a very enjoyable stay in Carolina Beach. I made the reservation online at a great rate. When we arrived, we were met by Erin, who was incredibly accommodating. Our checking was smooth and informative. That evening, I needed change and Teresa was so friendly and helpful. We had a delightful conversation. Breakfast was sufficient and we were pleased. The coffee was much better than any typical hotel fare. Our check out was as smooth as our check in. After we left, I realized that I had left drink containers in the refrigerator. One call and a turn around and the items were in the office waiting for us. We highly recommend Microtel Wyndham, Carolina Beach, NC!
2020년 2월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 2월 29일
We are extremely glad you enjoyed your stay! Also, thank you for the feedback. We hope to see you again!

8/10 - 좋아요

Kelly 님, Raleigh, NC

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were modern, clean, and very comfortable. The various staff members I interacted with were super helpful, pleasant, and efficient. It's walking distance from shops and restaurants and just a few blocks from the ocean. The breakfast was decent--not many savory options, though. And we could hear every word from the people in the room next door--not so much a hotel issue, just a thin door between rooms. Would definitely book this spot again on my next trip!
2020년 2월에 1박 숙박함
답변 제공: Operations Manager 님, 2020년 2월 25일
we are glad that you enjoyed your stay, and hope to see you again!