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하워드 존슨 플라자 호텔 바이 윈덤 윈저 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1013개 이용 후기 중 268개" "
평점 8 - 좋아요. 1013개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 1013개 이용 후기 중 201개" "
평점 4 - 별로예요. 1013개 이용 후기 중 117개" "
평점 2 - 너무 별로예요. 1013개 이용 후기 중 113개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2 Star at the most. Hallways were dirty with little bits of debris and wasn't cleaned during our 2 night stay. Dated decor. Staff were freindly & helpful though.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Erika

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like the hotel,
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and easy to check in. Room was very clean and i had a great sleep
2024년 3월에 1박 숙박함

4/10 - 별로예요

Hassan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very loud neighbours throughout the stay
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was absolutely amazing. The company there self and long return on deposit not so much. Cant blame staff for HQ policy would stay again just because the staff was amazing.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Miranda

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Amazing staff who were willing to help when needed. I simply can't say enough good things about who was working there. The price was also great, which is likely went I had the next issues.... It's under renovation and with that comes rooms that are not as clean as I would have liked. Also, our room was located right next to Tim Hortons 24 hour drive thru and every muscle truck went through at all hours of the day. They need to build a fence between the hotel and the drive thru to help to negate the noise.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 21일
Thank you for staying us. I am glad that you find the staff to be so helpful. I will take you suggestions about the Tim Hortons into consideration.

6/10 - 괜찮아요

Carol A

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs a complete overhaul. The dresser in the room blocked the closet, the bathroom door was notched in order for it to close past the countertop. The fan for the heater was so loud we shut it off even though we were cold. The pillows were lumpy and the bed was like a rock. Missing handles on the furniture. That being said our room itself was clean and smelled nice. The front staff were lovely and the continental breakfast was enjoyable.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 21일
I am sorry that there were so many issues with your room. We are in the midst of updating the hotel and will be addressing your concerns.

10/10 - 훌륭해요

Rongqing

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 21일
Thank you for staying with us.

6/10 - 괜찮아요

Kathi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Since my son has been in Windsor for University, we having been using this hotel. Sad that our "usual" stuff member was not around and that "a new computer system" was causing huge amounts of stress for people staying at this location. Love their breakfast, clean bathroom, comfy bed and the updating that seems to be happening around the hotel. Sad that the "Expedia room" was an end room right beside the busy intersection, with ample street noise... (Which was also the case with another Expedia booking in last week. 😞) Feel torn. I have loved this hotel, but am unsure if it will be my choice in the future.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 21일
Thank you for staying with us. I am sorry that the room was noisy and we will hopefully have our new system figured out soon.

8/10 - 좋아요

Alan G

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good price but hotel needs upgrades
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us.

6/10 - 괜찮아요

Walter

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Adequate facilities in need of major facelift! Thankfully it was discounted at time of booking. Ceiling tiles in hallways exposed, and dark old fixtures/decorations. Driveway in need of repair. Would better suit being classified as a motel. Room was clean and staff was very helpful and friendly. I think I’ve discovered Windsor to be the motorcycle capital of Ontario? Having been a motorcyclist for most of my life (no longer though), it was a comforting sound this early in spring but not as the night progressed…at least so close by!
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us. We are in the middle of renovations, so we will be fixing the issues that you mentioned.

6/10 - 괜찮아요

Tatiana

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
At check in was told fee to check in one hour earlier is $40. However another couple checked in 25-30 minutes later and were told nobody would charge them for just 30 minutes early. That’s the first impression of your customer seeing, being told that my room is available and ready, but will cost me extra $40 for just an hour early. The room is dated, blue walls have white patches to cover up whole here and there. Shower , bath and toilet in need of tlc. Hotel however is being currently renovated, so the rooms might be nicer in few months. Free breakfast had waffles, cereal, toast , yogurt and coffee/ tea. Good enough I guess. Parking lot is hole on hole on hole, they are not even trying to patch it, so drive carefully, especially at night, might lose a tire or both
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us. The issues that you have brought to attention will be addressed during our renovations. I am sorry that they caused you difficulties.

8/10 - 좋아요

Gojko

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good night sleep was what I needed, good night sleep is what I got
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us.

8/10 - 좋아요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility is nicely renovated, just wish the suite had a table of some sort with two chairs to sit at. I don’t like that traffic flows through the parking lot heading to Tim Hortons, it created a noisy dangerous environment. I would give perfect stars if it weren't for that.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us. New furniture is on our list of items to attend to during our renovations.

8/10 - 좋아요

Jennifer 님, Brights Grove

연인과의 여행
Needs some maintenance inside and out
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us. We are currently working on updating our property.

6/10 - 괜찮아요

terry

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Dated. They are renovating. Pretty clean rooms but hallways smell a little musty Parking lots have few too many potholes Overall pretty good for price.
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us. I am sorry about the potholes. They have recently been fixed.

2/10 - 너무 별로예요

george

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel as a whole is a 1star. I had black long hair throughout the washroom and beds. And the washroom door was broken so it couldn’t even shut. Along with the wet and mouldy smell throughout the entire hotel. Not a pleasant stay at all. And I DEFINITELY won’t be staying or recommending this place to anyone.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 16일
I am sorry that you had an unpleasant stay and will look into your concerns.

4/10 - 별로예요

Amanda

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Under construction/remodel. Not doing a great job of it. Our room was missing furniture. The entire hallway smelled of smoked Marijuana. Front desk staff not very helpful. No one answered when we phoned the front desk from our room. Cancelled our second night and headed home.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 16일
I am sorry that you had an unpleasant stay and will address the concerns that you have raised.

8/10 - 좋아요

Federico

좋아요: 숙박 시설 상태 및 시설
Its proximity to everything and smoke free
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us.

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although they’re renovating, which is looking very updated and nice, it was a nice stay. Clean, and the staff were great. I ended up with a fridge in my room that wasn’t working and they brought me a new fridge immediately.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us.

8/10 - 좋아요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Servis
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us.

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pit holes in the parking lot should have been repaired and not just put orange cones in the spots. Very unsafe.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us. We have since had the potholes repaired.

8/10 - 좋아요

Lubna

Lovely staff
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 16일
Thank you for staying with us.

4/10 - 별로예요

Reema

별로예요: 숙박 시설 상태 및 시설
Not worth staying.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
I am sorry you did not enjoy your stay.

6/10 - 괜찮아요

Martha

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For the price this was a very convenient stay for the one night we needed to stay in Windsor. The location is great and although at a busy intersection the room was very quiet. This hotel suited our needs for the weekend.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for staying with us. I am glad the room was quiet for your stay.

6/10 - 괜찮아요

Deborah

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are gross and smells bad. Extremely dated and paint peeling everywhere and stains on the seat cushions etc. The noise in the hotel was shocking. Grease a door hinge for Pete’s sake. I will never go back nor will I recommend this to anyone, I wouldn’t let my dog stay there.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
I am sorry that you had an unpleasant stay and will look into fixing your mentioned complaints during our renovations.

2/10 - 너무 별로예요

Sean

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for staying with us.

8/10 - 좋아요

James

Dining
2024년 2월에 4박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for staying with us.

8/10 - 좋아요

Ron

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for staying with us.

6/10 - 괜찮아요

Sara

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 21일
Thank you for staying with us.

6/10 - 괜찮아요

Don

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is VERY dated. Room layout made using the closet almost impossible. Mildew staining in shower grout. Shower head low (I am only 5'8) Toilet was not installed square in the bathroom - seemed like it may impede movement in the bathroom if it had been put in straight. Little Sketchy - I think there was a homeless person in one of the entrance/exits. Breakfast was average. Crossbeam support on the chair I sat on at breakfast broke while sliding the chair (rooms/decor etc - very old - looks like there has not been any work done since 1983).
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
I am sorry there were problems with the room you stayed in. We will address your suggestions during renovations.

8/10 - 좋아요

Rocky

좋아요: 청결 상태, 직원 및 서비스
The hallway was stinky but overall good.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for staying with us and I am sorry that the hallway smelled during your stay.

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for staying with us.

8/10 - 좋아요

Palak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for staying with us.

10/10 - 훌륭해요

Andrei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for staying with us.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 29일
Thank you for staying with us.

8/10 - 좋아요

Fared

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time in this hotel
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 22일
Thank you for staying with us.

10/10 - 훌륭해요

carrie Dos

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds and pillows very comfortable. Nice renovated bedroom. Waffles from the free breakfast were great! Called to ask for crib before I checked in and they left it in the bedroom for me. Easy peasy!
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 22일
Thank you for staying with us!

10/10 - 훌륭해요

Joan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Howard Johnsons is always clean and neat with friendly staff. Reasonably priced too.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 15일
I am glad you found the staff friendly. Thank you for staying with us.

4/10 - 별로예요

Lauren

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It seemed like the room was being renovated.. the dresser was in front of a closet. The room was exceptionally small. The walls were paper thin as we heard a lot of noise coming from our neighbours
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 15일
I am sorry that you were disturbed by noise from the room next to you. We are in the midst of updating our rooms.

4/10 - 별로예요

Danielle

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is rude
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 15일
I am sorry you had a bad experience at the hotel.

4/10 - 별로예요

Yasmeen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 15일
Thank you for staying with us.

4/10 - 별로예요

loveneet

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Receptionist was rude, Rooms were not clean.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 15일
I am sorry that you had a bad experience at the hotel.

10/10 - 훌륭해요

Kyle

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Would return, recommend.
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 15일
Thank you for staying with us.

4/10 - 별로예요

SANDY

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here overnight from USA to Toronto. Hotel is old and outdated. It had carpet in the hallway and in the room which was old and dirty. Whole property needs improvements and updates.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 15일
We are currently in the middle of renovations and will be updating the rooms and hallways.

4/10 - 별로예요

Tyssen

2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 21일
Thank you for staying with us.

10/10 - 훌륭해요

Lindsay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is under renovation. Our room was newly done. Very clean. Breakfast options were perfect for what we needed. Would stay again.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 15일
Thank you for staying with us.

6/10 - 괜찮아요

Claudete

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Noisy
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 8일
I am sorry that there was a lot of noise during your stay.

2/10 - 너무 별로예요

Gwendolyn 님, BALDWIN

단체 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was under construction. The hallways were filled with construction materials and debris. Paint and plaster all over the hallway floor. Toilet was loose and leaking toilet water. There was a loud beeping noise all night that the staff couldn’t figure out where it was coming from. One of my rooms didn’t have sheers to get light in.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 8일
I am sorry that you did not have a pleasant stay. I will look into the concerns that you have brought forward.