총 918개 실제 이용 고객 후기를 기반으로 한 평점

3.5 (5점 만점)
71% 추천 여행객 비율
3.7 객실의 청결도
3.8 서비스 및 직원
3.6 객실의 편안함
3.4 호텔 상태
익스피디아 실제 이용 고객 후기
5점(5점 만점)
추천
대상: 모든 여행객
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Very clean and close to airport!

게시일: 2015. 12. 7. , Expedia
I stayed here just 1 night. A staff was so kind and room was very clean. Thus, breakfast was good! I recommend this hotel!
4점(5점 만점)
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게시일: 2019. 11. 16. , Expedia
호텔 매니지먼트의 의견
2019. 11. 18.에 Jona Nanes(호텔 매니지먼트)에 의해 작성
Hello, First, Thank you for choosing Comfort inn wpg airport and you time for giving your feedback. Looking forward to see you on your next visit.
4점(5점 만점)
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게시일: 2019. 11. 14. , Expedia
호텔 매니지먼트의 의견
2019. 11. 18.에 Jona Nanes(호텔 매니지먼트)에 의해 작성
Hello, Thank you for your recent stay and your time to rate our property. All feedback is greatly appreciated and valued . We encourage all our guest to give more details be good or bad reviews. Once again, thank you for your business. All the best ,
4점(5점 만점)
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게시일: 2019. 11. 13. , Expedia
Room was redone. Hair in the shower. Staff friendly helpful. No coffee or hair drying in my room but coffee was available at breakfast so it was easy enough to ignore
호텔 매니지먼트의 의견
2019. 11. 18.에 Jona N./ Front office Manager (호텔 매니지먼트)에 의해 작성
Hello, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.. We are starting to have our houskeeper team to use a hair net...If you give us a chance to earn back your trust, I can assure you that your that i will not happen again . I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of! Thank you!
4점(5점 만점)
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게시일: 2019. 11. 11. , Expedia
Entranceは古かったがrenovation中だった。 部屋は広く、設備もよかった。 朝ごはんは種類も豊富で、温かいおかずやフルーツもあり、とてもよかった。ロビーにあるレモン水はいつでも飲めてよい。 room 219 のbath roomのコンセントが使えない、換気扇も故障して動かないのが残念だった。
호텔 매니지먼트의 의견
2019. 11. 12.에 jona(호텔 매니지먼트)에 의해 작성
Hello, Your feedback is appreciated and valued. If you can give me call to get more specific details. Once again, Thank you for staying with us.
3점(5점 만점)
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게시일: 2019. 11. 11. , Expedia
호텔 매니지먼트의 의견
2019. 11. 12.에 Jona (호텔 매니지먼트)에 의해 작성
Hello, Thank you for choosing comfort inn wpg. airport and for taking time to give your feedback. looking forward to see you in the future
4점(5점 만점)
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게시일: 2019. 11. 10. , Expedia
호텔 매니지먼트의 의견
2019. 11. 10.에 Jona (호텔 매니지먼트)에 의해 작성
Hello Thank you for choosing Comfort inn wpg airport and your feedback greatly appreciated.
4점(5점 만점)
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게시일: 2019. 11. 10. , Expedia
호텔 매니지먼트의 의견
2019. 11. 12.에 Jona (호텔 매니지먼트)에 의해 작성
Hello, Thank you for choosing Comfort inn wpg. airport. Looking forward to see you in the future.
4점(5점 만점)
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게시일: 2019. 11. 8. , Expedia
Were on main floor and being able to have outside entrance to room Need better sercurity car was broken into just stole my loose change (which was hidden) and my perscription sunglasses but it is an invasion
호텔 매니지먼트의 의견
2019. 11. 18.에 Jona (호텔 매니지먼트)에 의해 작성
Hello, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.. It's really bad timing that our security camera is down at that time.. I do apologized.for the inconvenience. Thank you.
2점(5점 만점)
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게시일: 2019. 11. 8. , Expedia
People mopping floors and then slowly coming to wait on me. Shuttle not clearly marked!! Older people cannot see small icons of yellow on blue! Driver did not check and drove away 3 or four times so I ended up waiting a whole hour in the cold !!
호텔 매니지먼트의 의견
2019. 11. 18.에 Jona N./FOM (호텔 매니지먼트)에 의해 작성
Hello Sir Ken, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.. If you just give us a chance to gain your trust . I will definitely make sure that this won't happen again. Once again, Please accept my apology. Regards,