게시일: 2019. 7. 3 , Expedia
Aside from the staff being pleasant, the hotel needs a deep cleaning. There was an unpleasant odour in the lobby, the floors looked like they hadn’t been cleaned in a while, the stairs to the second floor were filthy, and my room also had an odour. The room was neat, but not clean.
호텔 매니지먼트의 의견
2019. 7. 3에 Maria(호텔 매니지먼트)에 의해 작성
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Front Office Manager
Comfort Inn Winnipeg Airport