외관

햄프턴 인/여관 바이 힐튼 위니페 에어포트/폴로 파크 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 528개" "
평점 8 - 좋아요. 1002개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 83개" "
평점 4 - 별로예요. 1002개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 32개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Carlito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay!!! Hot breakfast is really good! Staff are very good!!!👍👍👍
2024년 4월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 24일
Thank you Carlito, We appreciate your business and that you took the time to leave us a review. We are pleased you enjoyed your stay and our breakfast. I will pass on your comments to our staff.

2/10 - 너무 별로예요

john

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was terrible. Untrained, ignorant and a waste of space in a service environment
2024년 4월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 22일
John,We apologize that you encountered a problem with check in. We unfortunately require a credit card to stay at our property. I realize that you checked in at 3:00 am and the system at the front desk encountered some technical issues. We did try our best to offer a solution by letting you in the room immediately.

8/10 - 좋아요

Kristal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 22일
Thank you Kristal for taking the time to rate your experience with us. If we can do anything to make your next stay more enjoyable, please let us know.

6/10 - 괜찮아요

Stephane

좋아요: 직원 및 서비스
There was no fridge or microwave
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 16일
Stephane, Thank you for taking the time to review your recent stay. We do have fridges and microwaves upon request that we could bring to your room. We are also going to have fridges and microwaves in all our rooms with our upcoming renovations. We hope that you will stay with us on your next stay to Winnipeg.

8/10 - 좋아요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 15일
Thank you Maurice, If there is anything we can do to help to make your next stay with us more enjoyable, please let us know.

10/10 - 훌륭해요

Tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly courteous staff. Clean rooms great lobby to enjoy continental breakfast
2024년 4월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 15일
Thank you Tracey, We are so happy you enjoyed your stay and our friendly courteous staff and our great lobby. We hope to be your hotel of choice when visiting Winnipeg.

8/10 - 좋아요

Jerry 님, Camas

출장 여행
좋아요: 청결 상태, 직원 및 서비스
If you are used to Hampton Inn's this is another as they don't really stand out one from another. But. When was it that maid service became an extra that needs to be requested? Seems like you are putting them out just to expect this service that has always been included. Not just this hotel either.
2024년 4월에 4박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 15일
Thank you Jerry, We will look into the maid service. We offer every other day service though we can definitely provide daily service. I hope you had a great stay.

8/10 - 좋아요

Bryan Ernest

좋아요: 청결 상태, 직원 및 서비스
would have been good to have a small bar fridge
2024년 4월에 4박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 17일
Bryan,Thank you for your review. We do have fridges and microwaves in some of our rooms and are able to bring one to you upon request. We will be doing renovations to all our guestrooms in he near future and will have fridges and microwaves in all our guestrooms. I hope you had a great stay.

8/10 - 좋아요

margaret

좋아요: 숙박 시설 상태 및 시설
Enjoyed my stay. Very helpful
2024년 4월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 8일
Thank you Margaret, We are pleased you enjoyed your stay and hope to be your Hotel of choice when visiting our area.

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is clean and easily accessible to airport. The staff is friendly.
2024년 4월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 22일
Thank you Kathy, We are so pleased that you had a great stay and loved our location, staff and found the property clean. We look forward to seeing you again.

10/10 - 훌륭해요

Colby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was quiet and clean. The location is a plus for travelers
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 2일
Colby, Thank you for taking the time to rate and review your stay with us. We are extremely happy that you enjoyed your stay with us and hope to see you again soon.

8/10 - 좋아요

Angie

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 1일
Thank you Angie, We are pleased you enjoyed your stay with us. If there is anything we can do to earn a top rating , please let us know. We hope we are your Hotel of choice when visiting Winnipeg.

4/10 - 별로예요

Melissa 님, winnipeg

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
One staffer ruined my stay. The breakfast area was always out of coffee. On my first day I informed the person at breakfast. They snapped at me saying it’s coming. In the 20 minutes while eating it never came. The next morning no coffee, I didn’t dare say anything about it lol. The next day 1 coffee while I waited for 30 minutes. I saw staff come for coffee and see that there was none at the front, only to go in the back and get their coffee. While us peasants didn’t get any. The next day was the same, I actually did get a half cup but I ain’t counting it as a full cup. I really hope people complained about it. It was terrible to pay that much money, thinking that there was this breakfast bar, that was going to be amazing!
2024년 3월에 3박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 28일
Melissa, I am so sorry for your experience. I will definitely check int this and speak to the individuals who were working. I hope you enjoyed the food and your room. I will ensure that procedures are followed so that this is taken care of. Thank you for letting me know.

2/10 - 너무 별로예요

stephanie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
rebooked us in for an extra night called back while out to lunch and said we needed to come grab our luggage as they “didn’t look at the system correctly” and had to change our room after charging us another night.
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 25일
Stephanie, We apologize that we were unable to keep you in the same room. Due to the large number of Red Cross Refugees we are trying to accommodate all the guests in sufficient rooms. We were only notified that morning of the extension.

10/10 - 훌륭해요

Derrick

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast
2024년 3월에 2박 숙박함
답변 제공: Jacques Arnal - General Manager 님, 2024년 3월 24일
Thank you! We appreciate you taking the time to rate your stay and are so pleased you enjoyed your stay and our breakfast selection. We hope to see you soon!

10/10 - 훌륭해요

Jenaya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like I didn’t have a fridge or microwave in my room . But other then that it’s good
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal - General Manager 님, 2024년 3월 24일
Thank you for your great rating. We will be putting microwaves and fridges in all our rooms with our upcoming renovations.

10/10 - 훌륭해요

Terrence 님, North York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So close and convenient to the airport!
2024년 3월에 2박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 21일
Thank you Terrence, We appreciate your business and your great rating.

10/10 - 훌륭해요

Klaus

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean up to date rooms and property.
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal - General Manager 님, 2024년 3월 21일
Thank you Allain’s, We appreciate your great rating and are pleased you enjoyed our clean rooms and property. We hope to see you again soon.

8/10 - 좋아요

Rob

2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 4월 8일
Rob, Thank you for taking the time to rate your recent stay. If there is anything we can do to earn a top rating, please let us know. We hope to see you soon!

10/10 - 훌륭해요

Ilona 님, Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and spacious rooms. Friendly staff
2024년 3월에 2박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 17일
Thank you IIona, We are so pleased you enjoyed your stay and found our rooms spacious and our staff friendly. We hope to be you hotel of choice when visiting our area.

8/10 - 좋아요

Geraldine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal -General Manager 님, 2024년 3월 17일
Geraldine, Thank you for rating your recent stay, If there is anything we can do to make your next stay more enjoyable, please let us know. We hope to see you again soon!

10/10 - 훌륭해요

Eileen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Quite please with check-in, staff and general condition. But this is the second room we have found cold. The room and beds are cold at arrival and it takes forever to warm up. The thermostat was set at 70 at arrival so you would think the room would be comfortable. We set it to 79 to warm it up. The heater cycles on and off normally but doesn’t warm the room appreciably. Room 514 was the same. Whats up.?
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 17일
Eileen, Thank you for taking the time to rate and review your recent stay with us. We are pleased you enjoyed your stay and our staff. We will check our units and ensure the rooms are warmer and set to 72. We apologize for any inconvenience with the cold temperature. We hope to see you again soon.

10/10 - 훌륭해요

Jennifer Rae

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people working the front desk were amazing. So friendly and seemed genuinely happy to help. The breakfast had a big variety and was vegetarian friendly. The dining area was very modern and clean. Even the coffee was pretty good! My only complaint was that the room itself had a strong floral smell probably from a cleaning agent.
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 12일
Jennifer, Thank you for taking the time to let us know about your experience during your recent stay. We are so pleased that you enjoyed our amazing front desk staff and breakfast. We look forward to seeing you again soon.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very clean. As always friendly service, quiet and great breakfast! My go to stay in Winnipeg.
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 8일
Thank you Joseph, We appreciate your business and that you took the time to leave us a review. We are so pleased that you enjoyed your stay with us and a great breakfast, friendly service and found the Hotel clean and quiet. We look forward to your next stay with us.

8/10 - 좋아요

Ronnie 님, Dauphin

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 6일
Ronnie, Thank you for taking the time to rate your recent stay with us.If we can do anything to make your next stay more enjoyable, please let us know.

8/10 - 좋아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We khad a quick but very nice stay
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 4일
Thank you Andrea, We are pleased you enjoyed your stay with us and we hope you can have a longer visit with us on your next stay.

10/10 - 훌륭해요

Anne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were fantastic, friendly, and eager to help. The facilities were clean.
2024년 2월에 8박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 1일
Anne, Thank you we are so pleased you had a great stay and our staff was fantastic. We hope that you will stay with us again soon.

10/10 - 훌륭해요

Tesla

2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 21일
Tesla, Thank you! We appreciate your great rating and are pleased you enjoyed your stay. We hope that we may be your Hotel of choice when visiting our area.

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 25일
Thank you for taking the time to rate your recent stay with us. We are so pleased you had a great stay and look forward to your next visit.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff we nice
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 25일
Thank you for taking the time to rate your recent stay with us. We are so pleased you had a great stay and look forward to your next visit.

8/10 - 좋아요

David

단체 여행
좋아요: 편의 시설/서비스
Was a good stay
2024년 2월에 3박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 25일
Thank you for taking the time to rate your recent stay with us. We are so pleased you had a great stay and look forward to your next visit.

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 25일
Steven, Thank you for taking the time to review your stay with us, please let us know how we may improve to earn a top rating for your next stay.

8/10 - 좋아요

Michael

2024년 2월에 2박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 21일
Michael, Thank you for taking the time to review your recent stay. If there is anything we can do to earn a top rating, please let us know. We hope you had a fantastic stay and look forward to seeing you again soon.

10/10 - 훌륭해요

marilyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 25일
Thank you for taking the time to rate your recent stay with us. We are so pleased you had a great stay and look forward to your next visit.

6/10 - 괜찮아요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicely kept room that was quite large. Staff was friendly and nice to deal with. Price of the room seemed too high for what it was. Also the location is somewhat isolated in an industrial park.
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 25일
Thank you Craig, I am pleased you enjoyed our rooms and our friendly staff. For the convenience of our guests we are situated only 3 minutes from the Airport.

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent shuttle service for our 02:00 am arrival. Front desk staff was warm & welcoming
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 12일
Thank you Susan, We appreciate you taking the tie to let us know about your experience. We are pleased that you enjoyed our excellent shuttle service and our warm & friendly front desk staff. We hope to see you again soon.

8/10 - 좋아요

Mallorie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were quiet, breakfast was good, pool was clean. Not a big deal but the wallpaper was peeling, and i thought the rooms were supposed to have microwaves and mine didnt, also the ceiling has some gross stuff on it which was clearly not cleaned for some time. Otherwise it was a good stay.
2024년 2월에 2박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 12일
Mallorie, Thank you for taking the time to rate and comment on your stay. We are pleased you had a great experience. We will definitely have the wallpaper repaired and the ceiling cleaned. We currently do not have fridges and microwaves in all our rooms though we are starting a renovation and will have them in all our guestrooms. We do have microwaves that we can deliver to your room upon request.

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 12일
Thank you Gerald, If there is anything we can do to earn a top rating please let us know. We hope to see you again soon.

10/10 - 훌륭해요

Daniel 님, North Vancouver

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing special. Industrial area near airport
2024년 1월에 3박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 8일
Daniel, Thank you for taking the time to rate your recent stay. We are pleased to see you enjoyed your stay with us and hope to see you again soon.

10/10 - 훌륭해요

Boris

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No comment
2024년 2월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 6일
Thank you Boris, We appreciate your business and you taking the time to let us know how you enjoyed your stay. We look forward to seeing you again soon.

8/10 - 좋아요

kaye

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 7일
Thank you Kaye, We appreciate your business and taking the time to rate your recent stay. If there is anything we can do to earn a top rating, please let us know.

10/10 - 훌륭해요

Amber

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were fairly updated and clean. I will return to this hotel when staying in polo park area.
2024년 1월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 5일
Thank you for the great review and rating. We are so pleased you had a great stay. We hope to see you again soon.

8/10 - 좋아요

Dale

연인과의 여행
Service
2024년 1월에 3박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 2월 5일
Thank you Dale for taking the time to review your stay with us. If there is anything we can do to earn a top rating, please let us know. We hope to see you again soon.

2/10 - 너무 별로예요

Mark J

2024년 1월에 2박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 21일
Mark,I am so sorry that you did not enjoy your stay with us. Please reach out and let us know of any problems you encountered. I will ensure that we correct them immediately. We strive for excellence in customer service and accommodations and it saddens me to see you did not have a grea experience.

6/10 - 괜찮아요

STEVE 님, THUNDER BAY

가족 여행
If you want to stay at gang banger central, and have the staff ignore a woman getting abused in the front lobby than this is the place. Pretty sad when a guest had to intervene while staff did nothing. As a young girls hockey team was walking in through the lobby. Even when asked to call the police.. not only did they let this person back onto the premises they let him roam the halls and do nothing again. If you want to feel unsafe and be unsafe this is the place
2024년 1월에 3박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 1월 29일
Steve, We are sorry to hear about the problem that you encountered while staying with us. We had called the police immediately. This was a friend of a guest and we have taken the appropriate action to ensure he does not return again. Our safety of our employees and guests are our main concern.

8/10 - 좋아요

Andrew

2024년 1월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 3월 21일
Andrew, Thank you for your rating, if we can do anything to make your next stay more enjoyable, please let us know. Have a great day!

8/10 - 좋아요

Jason 님, Punnichy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 1월 29일
Jason, Thank you for taking the time to rate your recent stay with us. We strive for excellence. If there is anything we can do to make your stay a 5/5 please let us know.

8/10 - 좋아요

Liana

2024년 1월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 1월 29일
Thank you Liana, Please let me know how we can improve to earn a top rating for your next stay with us.

8/10 - 좋아요

Allison

좋아요: 청결 상태
No cleaning service, asked for towels and was given pool towels.
2024년 1월에 3박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 1월 26일
Allison, I am sorry for the cleaning of your room. We clean our rooms every two days as advertised in the guestroom unless the guest requests daily cleaning. I will also inform the staff that pool towel are for the pool only and guests must receive bath towels when requested.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jacques Arnal General Manager 님, 2024년 1월 26일
Thank you Michelle, We appreciate you taking the time to rate your recent stay and are so pleased you enjoyed your stay with us.