외관

호텔 로얄 플라자 여행 후기

2 out of 5
호텔 로얄 플라자
330 Kennedy Street, Winnipeg, MB

이용 후기

6.0
평점 10 - 훌륭해요. 80개 이용 후기 중 11개" "
평점 8 - 좋아요. 80개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 28개" "
평점 4 - 별로예요. 80개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 13개" "

6.8/10

청결 상태

6.6/10

직원 및 서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Rianne. S

위치가 다른 호텔과 비교해 보면 굉장히 좋았습니다
공항에서도 버스로 20분 정도로 갈 수 있고 시내 어디든 걸어서 갈 수 있을 정도로 가까운 곳에 있는 다른 호텔들고 비교할 때는 가격대비 서비스나 청결도 등등 모두 만족스러운 곳이었습니다.
답변 제공: virpal 님, 2015년 4월 17일
we are not able to understand your language please rewritten in English so we are able to understand.There is no one is here belong to Philippines regards

2/10 - 너무 별로예요

Dean

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel said available and booked on line. When I got there, they had no room for me and said they stop doing business with Hotels.com a week ago. After seeing the neighborhood, I was happy of not staying there

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Thomas 님, A

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Hotel: dirty, over priced,
Extra charges everywhere. Hotel is some sort of a hostel for government funded travelers to Winnipeg for medical procedures. Hallways smell gross. Room is dilapidated. People running the hotel are pleasant enough. They're obviously well versed in dealing with complaints. There were no extra beds, even though we paid an extra charge of 60 dollars. Parking is 10 a day next to the outdoor smoke pit. Dodgy. Dirty. Dilapidated. NOT CHEAP.
Bought an air mattress

4/10 - 별로예요

Peter 님, BC

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Downtown hotel at a fair price. Good sized room with fridge and microwave, but not fancy. Front desk staff helpful. Very loud music from in-house bar was a problem Saturday night.

4/10 - 별로예요

Ramona 님, Lynn Lake, Manitoba

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing.
Checking in required a deposit like a first and last on a rental apartment, which I have never experienced in all my travels. Parking not free; however, I received a complimentary parking as I was protesting. Furniture in the room appeared as if picked up from the curbside. Heating was horrendous the first night, I did not sleep well as I was freezing, only to be told the boiler broke or something. Needed an extra portable heater for a while. Complimentary breakfast can be skipped. Location is good for shopping and walking.

10/10 - 훌륭해요

Marlene 님, portage la prairie manitoba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was awesome
The hotel staff was great my husband had a hospital stay and when he came out the staff couldn't do enough for him. It was a great experience for me and him.
답변 제공: staff hotel royal plaza 님, 2016년 5월 31일
Thanks alot dear we are always trying to do our best .Once again thanks for beautiful comments

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
I felt part of the family
This hotel is in a sketchy part of downtown Winnipeg, but I felt safe here. Run by a family, they were very friendly and were happy to accommodate any requests I had, including a late check-out so I could attend church without dragging my luggage with me. If you're looking for all the perks, you won't find them here. If you're looking for a place to lay your head without spending a lot, this is a good place to stay. I'm planning on returning the same time next year.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old hotel and showing it's age.
Heat was non existent. They have a mini furnace in the room, but whenever it came on it tripped the circuit. So no heat all night. The old system barely kept the room above freezing temperature... Lucky they had an extra blanket in the room to keep me warm. They have a drink dispenser on my floor but it didn't work.

8/10 - 좋아요

Yuri 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I would definitely stay there again!
Friends of mine and I stayed at the Hotel Royal Plaza for 4 nights for Grey Cup weekend at the end of November/2015. We had 2 rooms with 2 queen sized beds in each. We were all pleased with the hotel. While far from extravagant, the location was right downtown in Winnipeg, which made it very convenient. The rooms were large, clean, and were more than ample. There is a restaurant in the hotel downstairs, but we didn't end up eating there, so I can't comment on it, but the prices there seemed very reasonable. The owner of the hotel was extremely friendly and accommodating to all of us.
답변 제공: hotel royal plaza 님, 2015년 12월 7일
thanks a lot dear for your beautiful comments and we are very happy that you people like our service and hope you would like to stay again inour hotel next time see you soon.

2/10 - 너무 별로예요

Evelyn 님, Calgary, AB

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Find somewhere else to stay
Staff wanted to charge $20 to leave a suit case unsupervised in the lobby. They also were not friendly. Staff needs a photocopy of your driver's license and they also asked me if they could help me in a suspicious manner when I'm just going to my room. Found a cockroach in the room. Staff member came into my room while I was sleeping to replenish the coffee. They woke me up in the process. I ended up just moving out after the first night and stayed somewhere else despite paying for the entire three night stay upfront. Not sure how this hotel got such high reviews. Convenient location.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Economical acoms in the heart of the city!
A very nice,economical hotel.It appears to be family run and I have no complaints.It is in downtownWinnipeg and everything is within minutes.
답변 제공: Achal Khanna 님, 2016년 1월 30일
Thanks a lot dear for your comments and we always tried to do our best in our hotel and renovation are going day by day . thanks a lot and see you soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
visite
Nous allions visiter et nous sommes très satisfait de notre séjour.
답변 제공: Achal Khanna 님, 2015년 12월 12일
thanks for ur compliments and we will tried to do our best everytime and provide best satisfication

6/10 - 괜찮아요

실제 이용하신 고객

4/10 - 별로예요

Jojo 님, Münster, NRW

별로예요: 숙박 시설 상태 및 시설
Günstiges Hotel in Downtown
Die Reservierung über Expedia verlief problemlos. Das Zimmer war groß und sauber. Es war ein sehr einfaches Zimmer mit Frühstück. Preis-Leistung okay, aber kein Highend Hotel.

8/10 - 좋아요

Scott

좋아요: 직원 및 서비스, 객실의 편안함
A Great Hotel - Diamond in the Rough
Hotel Royal is a diamond in the rough. Pros 1. great staff - very accommodating, friendly and helpful 2. the two restaurants attached to it are really quite good 3. rooms are comfortable and well looked after 4. though the neighborhood is sketchy, it is a close ten minute walk to downtown and the exchange district 5. Very reasonably priced Cons 1. The hotel is dated. It used to be a hostel, until it was bought and converted into a hotel about 2 years ago. 2. The location is pretty rough. Lots of street people, that sort of a thing.
답변 제공: Achal Khanna 님, 2015년 11월 21일
Great thanks for your beautiful comments and we will tried to do our best e verytime and we always do our best and finally again thanks and see you later.

2/10 - 너무 별로예요

Minghui 님, Toronto

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad hotel
This is the worse hotel I have been during our family trip. The hotel location is not safety area. The room is not clean, the service is very bad. We have been asked to pay 10 dollars per night for parking at back of hotel.
답변 제공: Achal Khanna 님, 2016년 1월 30일
our rooms are always clean and neat we will give the keys to the customers after looking everything alright but still if you have any problem from next time always come down at the front and explain your problem . regard hotel royal plaza

10/10 - 훌륭해요

Mme Nouhant 님, Tours

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hôtel très bien situe à deux pas du centre ville et du quartier anime de Winnipeg, il offre un buffet indien à un prix très compétitif pour la qualité. Adresse à retenir
답변 제공: Achal Khanna 님, 2016년 1월 30일
thanks a lot dear for a beautiful comments and we wil see you soon earlier and tried to do our b est regards hotel royal plaza

4/10 - 별로예요

Michael 님, Lodi, NJ

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Even with a reservation, my check-in took forever. The clerk interrupted the check-in several times to talk (in another language) to 2 older people who were sitting nearby. I asked what the problem was and he said he was checking what room I should be put in. I guess there was a lot of confusion about that because 2 hours after I checked in someone else tried to open my door thinking it was his room! The room was ok, but needs renovation. It seemed like an old office with a bed, especially with the unnecessarily giant table/desk. The desk chair was falling apart. There was a coffee maker but no coffee. Wifi was fast.
답변 제공: Achal Khanna 님, 2015년 10월 24일
sometime there is a confusion because lot of customers its happen in t he business if you have any problem u must be report at the front desk

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I Asked for Cheap and I got Cheap
They have coffee machines in the room but no coffee beans to make the coffee. They have ice buckets in the room but no ice machine on the floor. The refrigerators are set to freezing. First they say the bacon-&-eggs breakfast is complimentary then they say I have to pay for it. None of them smile so I constantly feel they are angry with me about something. Aside from that, the rooms are clean and comfortable, which gave a good night's sleep each night.
답변 제공: Achal Khanna 님, 2015년 10월 10일
we r trying to renovate everything day by day and we are trying to do best from next time

6/10 - 괜찮아요

실제 이용하신 고객

Adventurus
India Management and resturants. Room was large, well furnished,roomy and clean. Neighbourhood seedy with questionable residents. Parking lot under construction with a 20& charge. 20$ deposit charged and returned on departure. 2 blocks from Portage and Mall. Fast food places available on Portage.
답변 제공: Achal Khanna 님, 2015년 10월 24일
thanks a lot for your comments and we will tried to do best more better from next time and we always tried to give satisfication to our customers

6/10 - 괜찮아요

Andre 님, Ontario

Great location
The hotel is close to downtown and the price was less than others within the area. The room was quite spacious and clean. However the complementary continental breakfast could have been presented with a little more dignity and grace. A cake was left over from a least a day before, but the plate that it was on was full of crumbs. Parking cost $10 per day, which when added to the room cost was similar to other hotels in the area though the other hotel that I stayed at the night before provided a hot breakfast. It is a 3 out of 5 rating in my books.
답변 제공: Achal Khanna 님, 2015년 10월 17일
thanks a lot for your compliments and we will tried to do best from next time and always tried to renovated our restaurant day by day once again we really thanks

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Downtown location
Easy way to walk seeing fringe festival , but we did not like a trouble of local people asking for money.

6/10 - 괜찮아요

실제 이용하신 고객

okay but room was too hot during the day and air conditioning didn't seem to work as well as it should have
답변 제공: hotel royal plaza 님, 2015년 8월 13일
AC are working very well but sometime if you feel hot and you think Ac are not working very; well go and inform at the front desk and they will help you

8/10 - 좋아요

karin 님, gaggenau

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
gutes preis-leistungsverhältnis
Großes zimmer, hervorragende internetverbindung, freundliches und hilfbereites personal. Durchschnittliches frühstück!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean, older hotel with very friendly staff
Friendly Staff, clean rooms. The Hotel is older, and nothing fancy, but is in the heart of downtown and close to lot's of activities. Great East Indian restaurant on site.
답변 제공: Achal Khanna 님, 2015년 9월 19일
thanks a lot for your comments but we are really tried to do our best and tried to bring the improvements day by day . regards hotel royal plaza staff

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Early check in is awesome. Do recommend for cheap price.
답변 제공: staff hotel royal plaza 님, 2015년 8월 21일
thanks a lot dear for ur appreciation and we will tried to provide best satisfication everytime to the customers

2/10 - 너무 별로예요

christopher

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Brandon 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good rate for downtown hotel, if you are looking for under $100 and downtown...
답변 제공: royal plaza 님, 2015년 7월 15일
thanks alot but we are trying to give best customer satisfactions in a little amount of money

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Felt safe in hotel room, but sketchy neighborhood
Hotel service was nice and the room was clean and safe, but the neighborhood was definitely sketchy. It sometimes didn't feel safe to walk outside with my small children.
답변 제공: Achal Khanna 님, 2015년 9월 19일
thanks for a good comments because of downtown area the traffic is a lot but you can go by side walk and take the help of any employee and they; are always ready to help and provide the best customer satisficatioin

10/10 - 훌륭해요

Trevor 님, Minnesota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for cheap
Awesome place for a cheap stay. If you want a place with a clean room and nice shower this is it! Staff very friendly but didn't know what they were doing at times breakfast was above average for a continental. Great day hope to visit again!
답변 제공: Achal Khanna 님, 2015년 10월 24일
thanks a lot dear we always trying to give more facilites to the customer in a little amount of money

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
No tea/coffee in room. Kettle cord too short to reach plug in.
답변 제공: hotel royal plaza 님, 2015년 7월 22일
everything is available at down if we provide coffee in every room some of the customer do not want disturb them and they get want to get up late so there are some of the reason from next time if you want your coffe in your room we will provide you . Thanks

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
BAD SERVICES
U have to wait for 30 mins to confirm yr room in spite of u paid in advance.
답변 제공: staff hotel royal plaza 님, 2015년 7월 22일
we are always trying to do our best if you faced some problem related ;your confirmation of your reservation we are really sorry and we are trying to do our best from next time.

6/10 - 괜찮아요

Michael j 님, Fargo

ordinary
I'd stayed there last year, so knew what to expect. Little was impressive one way or the other. The television schedule would have been a negative, but I did not go to Winnipeg to watch television. Per plan, I mostly used the room for sleeping. The bed would have had to have been *really* comfy to move the needle past adequate.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Left with a smile
We really enjoyed our stay at the Hotel Royal Plaza; we spent the night for a concert. We walked to and from the MTS Centre hassle free and had no issue getting a good night's rest. We will be talking about this trip for years! And NOT in a bad way.
답변 제공: Achal Khanna 님, 2015년 9월 19일
thanks alot

10/10 - 훌륭해요

norm 님, calgary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
very friendly owners and great east indian food buffet
답변 제공: Achal Khanna 님, 2015년 6월 20일
thanks a lot for this compliment and we are always ready to help you and we will SEe you soon

2/10 - 너무 별로예요

Craig 님, Portage la Prairie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel ever
The hotel was not good the bed was horrible the TV did not work the Complimentary. Breakfast was East Indian food it was a horrible stay so we asked to leave early and they refused to refund us for the last night which we did not stay not impressed
답변 제공: Achal Khanna 님, 2015년 6월 13일
we are always trying to do our best as we can sometime there are some of the issue if you have any problem from next time give a call to the front desk. Regards

10/10 - 훌륭해요

Mohammad 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoy stay in Royal Plaza
I stay there with family and we enjoy lot. Nice net and clean hotel in downtown.
답변 제공: Achal Khanna 님, 2015년 6월 6일
Thanks dear hope you always like to stay in our hotel. Regards staff hotel royal plaza

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel needs upgrade
My stay at tis hotel was a real NIGHTMARE. I arrived there and as soon as you enter there is a strong odour which is something that not all persons can take . I was assigned a room with NO proper heating system.a space heater which did not do much to my night . Actually I did not sleep the whole night .I was just trembling from the cold temperature. To add insult to injury the room had a power outage which lasted for about 20 minutes . I will not recommend this hotel to any one .
답변 제공: Achal Khanna 님, 2015년 6월 6일
we are really sorry for this because some of the heating system problem but we are trying from next time to do our best. Regards staff royal plaza

10/10 - 훌륭해요

frank 님, Blue Mountain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Plaza Royal. Winnipeg.
This is a family run business. The staff was friendly and very helpful. It is a short walk to the Convention Center. I stayed 2 weeks. The room was warm clean and quiet. I will stay there again on my next trip to Winnipeg.
답변 제공: Achal Khanna 님, 2015년 6월 6일
Thanks for this comment we are always trying to satisfied our customers. regards staff royal plaza

6/10 - 괜찮아요

camilo

좋아요: 청결 상태

6/10 - 괜찮아요

Madison 님, Winnipeg

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Run Down, But Close To MTS Centre
This hotel is family owned/run by East Indian family, They are kind but don't seem to know how to use the technology to find your reservation. The hotel room is very clean and equipped with all the necessities. Parking was an extra $10 at check-in but the parking lot is under video surveillance for peace of mind. We walked one block into portage place and then was at the MTS Centre (Very useful as were there for Monster Jam! They do not allow drinking (alcohol) in the room $250 fine....... The walls are not very thick, We could hear the room beside us tv on. If you like East Indian food i guess you may like the attached restaurant. But overall it was not as expected, Nothing like the pictures may show.
답변 제공: virpal 님, 2015년 4월 8일
Thanks for the compliments we are always trying to bring improvements and to satisfy the customer from next time we will trying to meet your requirements. Regards staff

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
friendly service room not so good
The room was dry, no telephone in room no coffee pot. My grandson woke up with a bloody nose and me a wicked headache from the room being so dry. would never stay there again. service was good and staff friendly.
답변 제공: Achal Khanna 님, 2015년 12월 19일
we are always trying to do some changes day by day in the hotel telephone service we can do very soon .

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
This is a Hostel. . Be ware
The lock on my door was not secure. . The water went out in the morning. . The bed was broken.. there was no access to the heat. . Jus be aware that this is a hostel. .not a hotel..
답변 제공: virpal 님, 2015년 4월 8일
we are really very for these problems but from next time we are trying to bring these improvements.Meet your requirements.

10/10 - 훌륭해요

Djeneba 님, Ivory Coast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
The hotel is clean, food is good and the staff is friendly. I would definitely come back.
답변 제공: Achal Khanna 님, 2015년 6월 13일
Thanks dear for these comment . See you seen.Once again thanks for the comments.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Passable
Wasn't as bad as some I've stayed at. However, I didn't care for the overall appearance of the hotel, needs serious upgrading. The room was clean enough, but higher standards would be more appropriate. The room had recently been painted however still needs upgrading. I prefer new white tubs in hotel room this was 1950s green :( It works if you need a quick stay however if you're going for class and 120% comfort I would rather spend a little more on a classier hotel. Like I say though, it got the job done. TV channel selection was excellent.
답변 제공: Achal Khanna 님, 2015년 6월 13일
Thanks a lot for your comments and we are trying to bring improvements and meet your requirements.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alberta to Quebec
The wifi didn't work. All thing in the the room were old and not comfortable.
답변 제공: virpal 님, 2015년 4월 10일
The hotel is old we know but still we are always trying to do our best and provide best facilities to the customers and always trying to bring new improvements and new t hing in our hotel.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Good
It was a good hotel according to price. The staff is helpful and the stay was comfortable
답변 제공: virpal 님, 2015년 4월 8일
Thanks for your comments and hope you would like to stay in our hotel whenever you came in Winnipeg and also refer your other friend for staying in this hotel.

6/10 - 괜찮아요

Michael 님, Preston, England

Awful breakfast
Breakfast was urgh! It consisted of toast, small donuts and omelette. Butter was in a large dish and looked like it had been there for days! Omelette was tasteless! Coffee was awful!
답변 제공: virpal 님, 2015년 4월 8일
sorry for this but whenever you came next time we will trying to meet your needs if you want something special in your breakfast you can order on call. Thanks

6/10 - 괜찮아요

Jason 님, London

별로예요: 직원 및 서비스
Surprisingly good.
The room was HUGE! More than enough space for two people. More than enough for 5 or 6. The hotel is in a really convenient location, right downtown. We weren't sure if it was a hotel or a hostel, though. The shirts of the staff said hostel, and so did the business cards. The included breakfast was good. Omelettes, veggie wraps, fruit, coffee, doughnuts- it was pretty great.
답변 제공: Achal Khanna 님, 2015년 6월 13일
Thanks for this compliments see you soon Once again thanks for your comments .