If I had been at a hotel costing less than 40.00, I would have been more accepting of issues. But I wasn't. My hotel cost 80.00 a night. I got there and was generally pleased with the room. I left for an even, and came back, and couldn't get in my room. So I had to walk up to the hotel office to get a key. The clerk asked me if there was someone in my room? If there was, I wouldn't need help getting in my room! Then after I got in, the air conditioner stopped working. I tried to call the front desk, and the phone didn't work. So again I walked up to the front office and told them my air was not working. The clerk came down, tried to get it to start, and couldn't, so he offered to put me in another room. I waited while he made a key for the second room, and he couldn't get in the door, so he had to go back and make a key for another room. Finally in a room, with working air. Once I was in a room that was working I did not leave. Overall, I was ok with it. Would have preferred a fan setting as the air was a bit cold. And I would have liked a channel list. There was a refrigerator and a microwave. If I was coming back to this town, that would not stop me from staying there, because it is the only one in town.