Dear Marilyn, Thank you for your feedback on your recent stay. We apologize for any cleanliness issues and will take immediate action to improve. We hope to provide a better experience in the future.Sincerely, Hotel Management

Dear Tierah, It is a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Please make our hotel of choice every time you visit the city.Sincerely,Hotel Management

Dear Guest, Thank you for your excellent review. We appreciate you taking time out of your busy day to let us know that we exceeded your expectations. Jeanie will be so pleased that she helped make your stay with us memorable. We hope to see you again at Extended Stay America next time you visit the city.Sincerely,Hotel Management

Roberto, thank you for taking the time to review your stay with us. We apologize that your room was not ready upon your arrival and for any frustration and inconvenience this caused. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. On a positive note, we are happy you were enjoyed the views from your room. We hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, Hotel Management

Thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with our well-kept accommodations and that you had a good night's rest in our comfortable beds. We are also delighted to learn that you enjoyed the quiet atmosphere. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management

Kiva, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management

Thank you for your review. Although you liked our courteous front desk staff, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management

Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we would like to offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your case. We hope you will consider giving us a second chance in the future so we can provide you with the superior experience you should always expect from us. Sincerely, Hotel Management

Rebecca, thank you for choosing Extended Stay America and for your fantastic review. We are glad you were pleased with our immaculate accommodations and that we were able to meet your expectations at a great price. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management

Thank you for your review. We are glad you had an overall satisfactory stay. However, we are sorry for your disappointment with the size of your suite and with the amenities. Please know, coffee maker is available at the front desk upon request. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We value your concerns and hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

Thank you for your review. We apologize for the difficulties you encountered while you were here and the inconvenience it caused. Your feedback concerning the cleanliness has been discussed with our housekeeping team to make sure we are consistent with our service delivery. We also regret your disappointment with some of our amenities not being available due to the current circumstances. Please know that this information is posted on the hotel website, so our guests can be aware while making reservations with us. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management

Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management

We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management

Darryl, thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management

Trevor, thank you for sharing your feedback with us. Although you had an overall satisfactory stay, we are sorry you felt your suite to be unclean. Your feedback will be discussed with the housekeeping team for their review and action. We encourage you to try us again in the future as we are confident you will enjoy your next stay. Sincerely, Hotel Management

Dustin, thank you for sharing your feedback. We apologize for the cleanliness issues you encountered and you had to leave us earlier than expected. Your feedback has been discussed with our housekeeping team to make sure we are consistent with our service delivery. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

Thank you for staying with us and providing your feedback. We are glad you liked your refreshing suite. However, we apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We do appreciate you selecting our hotel for your stay, and we will hope you will visit us again soon. Sincerely, Hotel Management

Hannah, thank you for your review. We are sorry for the inconvenience you experienced due to smoke and also for the issues you encountered in your suite. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping and maintenance teams so that they are more diligent going forward. Also, we apologize for the noise issues you experienced from the other guests and the inconvenience it caused. We regret we were unable to resolve this to your satisfaction. We hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management

Thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location close to nearby attractions was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

Thank you for taking the time to share your feedback. We can understand your sentiments and are glad to know your time with us was pleasant. We would love to have you here again so we can earn your highest rating! Sincerely, Hotel Management

Bundy, thank you for your wonderful comments about Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for your wonderful comments for Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management

Jonathan, we sincerely apologize for not meeting your expectations and for not delivering an exceptional experience. While we always work towards delivering an outstanding visit to each guest, we are disappointed that we did not meet this goal during your stay. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management

Thank you for being our guest. We are sorry for the cleanliness issues you encountered and regret the disappointment it caused. Your feedback has been discussed with our housekeeping team to make sure we are consistent with our service delivery. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management

Emily, we are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management

Jereme, please accept our apologies for any inconvenience you experienced and for your less than favorable visit. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management

We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management