룸, 퀸사이즈침대 2개, 금연 | 책상, 암막 커튼, 다리미/다리미판, 무료 WiFi

선더버드 모터 인 바라부 여행 후기

2 out of 5
선더버드 모터 인 바라부
1013 8th St, Baraboo, WI

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 421개 이용 후기 중 140개" "
평점 8 - 좋아요. 421개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 421개 이용 후기 중 76개" "
평점 4 - 별로예요. 421개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 421개 이용 후기 중 21개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

4/10 - 별로예요

Eugene 님, New Hope

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and dirty
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Eugene, We're sorry to hear about your experience. Your feedback is important to us for future improvements. Thank you for bringing this to our attention.

4/10 - 별로예요

Connie

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Connie, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team directly to discuss your concerns further.

10/10 - 훌륭해요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice simple stay
The location is great for me . I take 3 to 4 business trips to the area a year . I always stay here . The stay is simple and easy . Their is 2 breakfast restaurants very close by . Other restaurants for lunch and dinner close by . The hotel is clean . Parking is easy . The beds are fine . No complaints
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello William,Thank you for your loyalty and for choosing our hotel for your business trips. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate your loyalty and look forward to your future visits!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Michael,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 - 괜찮아요

Brian

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Brian,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

MARIELLEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for the price.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello MARIELLEN,Guest satisfaction is our number one objective so we really appreciate the input regarding our price and also our value. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
The first room we were assigned was already occupied, the second room we were told had a bad smell and the last room had water on the bathroom floor and the water in the shower kept dripping most of the night. Floor was dirty.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 30일
Hello Guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Good stay.
Overall the experience was good. The room was comfortable and the area was quiet. The only upsetting part was there were too many flies that kept getting inside the room.
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Dear Guest,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 - 훌륭해요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean comfortable safe, friendly staff
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 25일
Hi Jack,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

8/10 - 좋아요

Andy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there over this weekend for a night. It was a place to lay our heads, we didn’t expect a ton more and this did the trick. The room did smell of smoke. And there were some flies in the room. However, it’s a motel with doors to the outside. We were as guilty as anyone for standing with the door open, here and there, no doubt letting flies in. So, fairly understandable that they would be there. Other than that, it was easy check in. The room was quite clean and seems fairly newly remodeled. We were there in a bad storm with tornado warnings. We did lose power, but staff was there to make sure we had flashlights and were ok and kept informed of the weather. Nice staff and clean rooms. Perfect for what we needed.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Andy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 - 좋아요

Peter

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 2일
Hello Peter,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 - 괜찮아요

Rebecca

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Found out why it was so cheap. Didn’t feel so safe around there.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Hello Rebecca, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Vicki

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ragtag
The hotel is weathered and needs lots of work but owners (whom I encountered personally) don't seem to care. The employee working the front desk when I arrived was an elderly man who gave great service, above and beyond. He is the only bright spot in this otherwise yucky hotel.
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hello Vicki,We appreciate the comments, especially with regards to your opinion of our service as well as our front desk. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 - 좋아요

Karla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location to state parks we visited. Clean, affordable.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hi Karla,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 - 훌륭해요

maureen

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Owner is great. Staff are friendly. Rooms were clean and comfortable.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Hello maureen,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello James,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Jeff

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, easy check in, friendly service.
답변 제공: Manager 님, 2023년 6월 29일
Hi Jeff,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

8/10 - 좋아요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect distance from all the fun things in the area. The service was wonderful.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 14일
Hello Jamie,Thank you for sharing your experience with us. We appreciate the input referring to our area and comments about our service. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 - 좋아요

James

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello James,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area was very convenient for our trip to Devil Lake. The property itself was very clean, and the beds were very comfortable!
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 6일
Hi Michael,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 - 훌륭해요

Sandra

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hello Sandra,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 - 훌륭해요

timothy

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hello timothy,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Pheng

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Pheng,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Howard

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hello Howard,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello Alan,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 - 괜찮아요

Eugenia

별로예요: 숙박 시설 상태 및 시설
Coffee maker,sink and bathtub very dirty
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 17일
Hello Eugenia, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations.

2/10 - 너무 별로예요

Jesus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 14일
Hello Jesus,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Larry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet area of city.
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 8일
Hello Larry,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our area. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Would stay here again. Just needed somewhere to sleep and shower!
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 28일
Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soo

2/10 - 너무 별로예요

Amanda Van

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom wasn't cleaned at all there was still pee all over the toilet, it smelled like wet dog. There was dog hair all over and in the sink, shower was nasty and curtain rod for shower was falling outta the wall there were human bare feet prints all over the wood floor as well as dogs and sticky stuff.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 22일
Hello Amanda Van,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

10/10 - 훌륭해요

Anupam

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 17일
Hello Anupam,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Light bulbs missing in lamps. No clock. Old pens, hairties on floor. Manager brought bulbs and clock when notified. Nice location.
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 23일
Hello Guest, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

2/10 - 너무 별로예요

Jason

별로예요: 편의 시설/서비스
This was NOT a no smoking room.
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 21일
Hello Jason, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 - 좋아요

John

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 12일
Hello John,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

HYELIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 5일
Hello HYELIM,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

HYELIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 2일
Hello HYELIM,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 17일
Hello Anna,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Craig 님, Freeport

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean and reasonable rates.
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 10일
Hello Craig,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. Please do come see us again.

2/10 - 너무 별로예요

lynne 님, Freeport

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy, gritty floors, toilet seat not fastened, paper thin walls, shower dripped, found toenail clippings in bathroom, no hot water in sink due to broken faucet handle, flat pillows, horrible cigarette smoke odor coming out of heater. Everything we brought had to be rewashed to get smoke odor out. NEVER going back.
답변 제공: Manager 님, 2022년 12월 7일
Hello lynne, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 - 훌륭해요

Craig 님, Freeport

2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Craig,Thank you for taking the time to leave such positive feedback about your recent stay with us! We are delighted to hear that you thoroughly enjoyed your experience at our hotel. We strive to provide exceptional service and it is always rewarding to know that our efforts are appreciated. We hope to welcome you back in the future for another outstanding stay.

6/10 - 괜찮아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was very friendly and very quick to respond to extra items we needed. The place is older, but appears that some upgrades are being done as there were new floors since the last time we stayed. The place was very clean accept there was a stain on the blanket on the bed by the window. The sheets were clean, but old and kept slipping off the bed. Only major problem we encountered was that the hot water didn't work in the sink, however, worked fine in the shower.
2022년 11월에 2박 숙박함

4/10 - 별로예요

Sarah

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stairs to the second floor were unsafe at best. We worried that they might actually break. They had been poorly patched with lumpy concrete which was breaking. In the rain, they were treacherous.
2022년 11월에 2박 숙박함
답변 제공: Manager 님, 2022년 11월 15일
Hello Sarah, It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could be of any help.

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk was very nice and helpful. We had a problem with our TV and they immediately sent a young man to fix it. Would definitely stay there again.
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 30일
Hello Tim,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our front desk and your comments about our tv. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
American Road Trip
Second last night on our road trip through Illinois, Iowa, and Wisconsin. This Motel might be a little “tired” but it was the perfect place to stay and the staff were very kind and helpful. We walked from the Motel down to the river walk, had a drink in the distillery, then went into town for dinner. A great one night stay.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 24일
Hello Katherine,Thank you for taking the time to share. We appreciate your feedback regarding our staff. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 - 괜찮아요

toni

연인과의 여행
This property fit our needs for our 2 night stay. However there were a few dead bugs in one corner, the toilet seat was broken and the shower curtain rod was hanging by 1 screw. On the up-side, there was a nice breakfast joint, Mexican restaurant and grocery story very close making it a very convenient place to stay.
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 10월 24일
Hello toni, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So understanding, 11am arrived early, hotel full, advised will be at park till 10pm then come back to check in and to sleep. then at 5pm bad storm came in, party cannot continue till 10pm, we are 1 hour from home and they were very understanding and offered to cancel without fee.
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 8일
Hello Jody,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

8/10 - 좋아요

Sheila

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 7일
Hello Sheila, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

8/10 - 좋아요

William

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An nice stay
I would say , this stay was just as I Like things , Simple and easy . It was clean , easy to get to , and simple . I usually stay here 3 times a year and its always the same . Pleasant
2022년 9월에 4박 숙박함
답변 제공: Manager 님, 2022년 9월 7일
Hello William, It means so much to have earned your business. We appreciate the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

6/10 - 괜찮아요

David

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 7일
Hello David, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

4/10 - 별로예요

Zhanna

2022년 9월에 3박 숙박함
답변 제공: Manager 님, 2022년 12월 6일
Hello Zhanna,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.