We were greeted promptly by friendly staff at the front desk. They were accommodating and moved our room from the second to the first floor (there is NO elevator) , as we have a handicapped son. They offer fresh cookies, have a freezer of ice cream treats, and host a daily happy hour (choice of a free beer or glass of wine). Indoor pool area nice with hot tub. Very clean every where- in room, pool area, common area. Nice cold AC. Grill and patio outside. Loads of laundry only $1 to wash. Hot breakfast was good. Our 10 year old son said "I wish all the hotels could be like this one!" I have to agree. Nothing fancy but they do a great job and go above and beyond the basics here.