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트래블로지 바이 윈덤 와이더빌 여행 후기

2 out of 5
트래블로지 바이 윈덤 와이더빌
140 Lithia Rd, Wytheville, VA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1326개 이용 후기 중 629개" "
평점 8 - 좋아요. 1326개 이용 후기 중 417개" "
평점 6 - 괜찮아요. 1326개 이용 후기 중 146개" "
평점 4 - 별로예요. 1326개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 1326개 이용 후기 중 44개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Bill

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스
Conveniently just odf the highway. A liitle run downbut very clean and quiet despite welcoming pets. Limited food in the area but a nice new restaurant across the street. Friendly check in and excellent value.
2024년 4월에 1박 숙박함
답변 제공: LP 님, 2024년 4월 17일
Thanks for the review. We only offer a complimentary breakfast with your stay.

8/10 - 좋아요

joshua

2024년 4월에 1박 숙박함
답변 제공: Naif 님, 2024년 4월 18일
Thank you for staying with us and giving us a review.

10/10 - 훌륭해요

Anne

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our third time staying here when traveling south. Absolutely love it. The price is significantly lower than most and the staff is exceptional. Don’t expect a 5 star hotel but if you want a convenient consistently clean safe place to stay while traveling this is it.
2024년 4월에 1박 숙박함
답변 제공: Lori 님, 2024년 4월 13일
Thank so very much!!

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and clean rooms; good value.
2024년 4월에 1박 숙박함
답변 제공: LP 님, 2024년 4월 12일
Thank you so much

8/10 - 좋아요

Bob

단체 여행, 연인과의 여행
좋아요: 청결 상태
Convenient access to ground floor room, good breakfast choices. walkable distance to good family restaurant next door
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 12일
Thank you for your awesome stay and feedback. We are always happy to see our guest experience.

10/10 - 훌륭해요

jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needed a place to stop for the night. Looked at several reviews and decided to stay here. The price was great so my expectations were not that high. We were pleasantly surprised. The hotel is definitely not newer but was amazingly clean and fresh feeling. Absolutely no weird odors or musty smells that usually accompany older hotels. The bed was comfy, nice tv and clean bathrooms. Giving this a 5 star rating based on the price and what you get. Will definitely stay her again. Only knock would be the breakfast wasn't much, but we didn't expect it be.
2024년 4월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 12일
Thank you for your stay and feedback. We are happy to see that you had good experience during your stay and glad our staff was able to serve you.

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent a night. Reasonable Price. The room was clean. A/C like most motel is noisy. After getting the room to temperature we turned it off for the night. Interesting that the bathroom wall tile was painted over. Morning staff person was a bit grumpy.
2024년 4월에 1박 숙박함
답변 제공: LP 님, 2024년 4월 6일
Thank you for your review

10/10 - 훌륭해요

Barb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk clerk was super friendly and efficient. Comfortable room and great price.
2024년 4월에 1박 숙박함
답변 제공: Lori 님, 2024년 4월 6일
Thank you so much

6/10 - 괜찮아요

Susan

2024년 3월에 1박 숙박함
답변 제공: LP 님, 2024년 4월 2일
Thank you

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was very clean! Whoever did the cleaning did an exceptional job! Thank you and keep up the good work!
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 4월 2일
Thank you so much

8/10 - 좋아요

Anthony

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We chose here on short notice and had fairly low expectations. We arrived and prepared for disappointment. The hotel looked older and dated with disconnected buildings and room numbers on the outside. I expected regret... Check in was smooth and the receptionist was very friendly! We made our way to the room and once inside I was pleasantly surprised. The building was clean and recently remodeled. Not a total remodel, but they did a great job 'shining up' what they had! Our room was large and the door was actually inside with a typical hallway, It was very clean, and had comfortable beds. The shower was hot with good pressure. Towels were 'ok' quality but clean, crisp and white. Quite different and much better than we expected when we arrived. Overall it was a great value for the price and met our short-notice needs perfectly. Given the same situation, we would be happy stay here again!
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 30일
We are so glad you stayed with us! We hope you choose us again in the future!!

8/10 - 좋아요

Brian

2024년 3월에 1박 숙박함

4/10 - 별로예요

Marlene

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Drafty, dirty bathroom with dead bugs, peeling tile
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 29일
We are sorry to hear this. We wish you had reported this to our front desk so we could have taken care of this matter for you.

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nicely improved property
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 29일
Thank you so much!

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comforable ! But some what dated. The ice machine didn't work.
2024년 3월에 1박 숙박함
답변 제공: GM,Sanket P. 님, 2024년 3월 27일
Thank you for your stay and feedback. We will address the issue. We didn't have any complaints on the ice machine from any other guest that we could resolve at the time. We did lots of updates last year you can relocate the old and new pictures from the guests' who took them during their stay. We are old but provide the same service as other big brand does at affordable prices.

8/10 - 좋아요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was polite and helpful. The biggest drawback is the absence of grab bars for the tub
2024년 3월에 1박 숙박함
답변 제공: GM,Sanket P. 님, 2024년 3월 27일
Thank you for your review and stay. Not all rooms are required to have grab bars as we do have a couple of rooms with handicapped accessible rooms which you may able to request or call the front desk for availability.

4/10 - 별로예요

Monika

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We unfortunately had a wet evening. After a long travel day we had just go our children down to sleep (and were almost asleep ourselves) when the ceiling started dripping (loudly and quickly). The hotel was able to move us to another room however this required us to transfer all of our things and our sleeping children during a rainstorm when all we wanted to do was get some rest after a very long day.
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 27일
We do apologize for this and as soon as it was brought to my attention I moved you to an upgraded 200.00-a-night suite to try and correct this misfortune.We can not control some matters but we did our best to make the remainder of your stay pleasant. Again, we are sorry and best wishes to you.

8/10 - 좋아요

Barbara

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I was shocked to hear I had to pay a $50 security deposit and $15 per dog as this was not mentioned on the website. When I let her know we are senior citizens, AAA members and AARP none were accepted to be discounted. She said since I used a third party I was not given any discounts. Why is this not offered through Expedia? There was nothing on your site to ask if we were senior citizens, AAA members nor AARP. This should be a considered change on your part.
2024년 3월에 1박 숙박함
답변 제공: GM,Sanket P. 님, 2024년 3월 27일
Thank you for your stay and feedback. Sorry for any inconvenience of the 50 security hold amount and pet fee. Yes, we have been doing this for a long time without any issues as most of the hotels do it too. As pet fees go, please check, the Expedia's hotel policy states that pet fees may apply or have a fee amount. If you booked through our brand website it does state that. Also, every hotel operates differently based on their needs, and updating the policies best suits them to protect their assets and damages.

4/10 - 별로예요

Mike

No hot water in the morning
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 27일
We apologize for this. It has been taken care of

6/10 - 괜찮아요

Rebecca

가족 여행
좋아요: 직원 및 서비스
While the stay was comfortable enough, much of the facility needs an updating. I know the economical price lends itself to a certain clientele, it was still a little unnerving to see a gentleman cutting someone’s hair out in the hallway leading into our building. The blanket on our bed had a huge hole in it and the blanket on the other bed had scratches in it, clearly from an animal. While the walls are thin and we could hear neighbors talking in the room next to ours, no one was loud or out of control. All in all, we got what we paid for.
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 27일
We were unaware of some of these complaints. We were not informed during your stay.We do apologize.

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a great location right next to Rt 77. The rooms are spacious, well kept, & have all the conveniences (fridge, microwave, coffee pot, etc). You can’t find a better bargain.
2024년 3월에 1박 숙박함
답변 제공: LP 님, 2024년 3월 19일
We appreciate your review

4/10 - 별로예요

Gary

가족 여행
Disappointing…went for breakfast before “checkout” …staff came into our room stripped the sheets let the door open no “do not disturb sign available…my son had the room beside us and arrived back at room before checkout and his luggage was in the room sheets were stripped and he was locked and had to get main desk to get new pass keys to open up room… price was affordable but not the service…will not go back to Travelodge in future…very disappointing
2024년 3월에 1박 숙박함
답변 제공: GM,Sanket P. 님, 2024년 3월 18일
Thank you for your stay and feedback. We are so sorry that happened which is not our policy. It might be a misunderstanding for the housekeeping as they thought you were checking out from the room if there was nothing left in the room. We don't strip the beds if guests' belongings are still in the room. It is not our standard to strip any occupied rooms and housekeeping does get a list in the morning. Again we will address the issue to prevent it in the future.

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well kept and friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 16일
Thank you so much

8/10 - 좋아요

Guy

2024년 3월에 1박 숙박함
답변 제공: Guest Service 님, 2024년 4월 4일
Thank you for the ratings and staying with us.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and room. A little isolated but nothing can be done about that.
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 12일
Thank you so much for your review

4/10 - 별로예요

Summer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 13일
Thank you for your review

6/10 - 괜찮아요

Linda 님, BROOKVILLE

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 13일
Thank you for your review

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our go to stop traveling North. Clean, comfortable and good water pressure. Breakfast is basic but more than adequate to fuel the next leg of the trip.
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 11일
Thank you for the review. We are glad you enjoy the complimentary breakfast offered with your stay.

8/10 - 좋아요

Francyne

좋아요: 청결 상태
The property was a bit dated but economical specially if you reserve through Expedia
2024년 3월에 1박 숙박함
답변 제공: LP 님, 2024년 3월 10일
We are sorry you thought it was dated, we just recently remodeled our whole property.We are glad that you chose us for your stay.

10/10 - 훌륭해요

cvengros

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was great.
2024년 3월에 1박 숙박함
답변 제공: Lori 님, 2024년 3월 9일
Thank you so much!

8/10 - 좋아요

Nancy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean maintained property. Excellent value except we were given a room with 1 queen bed instead of the king bed reserved. Some freeway noise but not bothersome as we were tired.
2024년 3월에 1박 숙박함
답변 제공: LP 님, 2024년 3월 9일
We apologize for the room. If made with Expedia that was something made on their end.Did you let us know when you arrived in your room? If at all possible we would have tried to give you the room that would have been what you were hoping for.We hope other than that issue you enjoyed your stay.

6/10 - 괜찮아요

MARY

좋아요: 직원 및 서비스
Adequate but dated
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 4일
Hello Mary,Thank you for being a Travelodge customer, we appreciate your business

2/10 - 너무 별로예요

Randall

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
24 degrees outside no heat in the room ! Rather than offering another room they offered blankets ! We literally slept 5 hours and got up and immediately left went and told the day shift people they also said we could have asked for more blankets !
2024년 1월에 1박 숙박함
답변 제공: GM,Sanket P. 님, 2024년 2월 28일
Thank you for your review and feedback. Sorry that our heat wasn't ON when you arrived. We don't keep our A/C unit ON as we opt-in for green energy. Our heater does work and heat the room. Please remember when the weather is very cold it will distract the unit as it was freezing temperature during January month. Our front desk staff is always there to assist when you need help or have any issues.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick access to highway, pet friendly and quiet
2024년 2월에 1박 숙박함
답변 제공: Lori 님, 2024년 2월 25일
Thank you for your time in leaving us a review

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here last year. Good then and much improved now.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 24일
We are pleased to hear that you enjoyed your stay with us, we appreciate your business and we look forward to booking your next stay with us, Thank you.

4/10 - 별로예요

lenna

별로예요: 편의 시설/서비스
Couldnt find my expedia reservation , credit cards wouldnt work, ended up paying cash, also added $15 a dog fee , which was not advertised, other than that definitely dog friendly , clean , but breakfast was not up to par
2024년 2월에 1박 숙박함
답변 제공: GM,Sanket P. 님, 2024년 2월 22일
Thank you for your stay and feedback. When it comes to 3rd party bookings, sometimes 3rd party websites and brand websites are not connected or have an issue that's the reason we didn't receive your reservation through the 3rd party booking. You didn't prepay your reservation through a third party. Therefore, your card wasn't charged. Our front desk tried explaining to you regarding that issue. Secondly, please see the hotel policies for the pet fee and others under the policies tab on the 3rd parties websites that state the fees. Our breakfast was between 6 am and 9 am. Coffee is available all day. Sorry that you missed the breakfast or didn't meet the standards of items you are looking for. Our hotel staff is always there to assist the guests when needed. Sorry again for not being able to find the reservation that you booked thru 3rd party website. It's not always in the hotel's hands when a reservation does connect from one server to another.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always nice here
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 22일
Thank you for taking time to leave a review and rating us 5 out of 5! We appreciate your business!

10/10 - 훌륭해요

Mickey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The office/breakfast area is separate from the rooms but that caused no problems. We enjoyed having a good restaurant just across the parking lot. Staff was friendly and the facilities were clean. It was a good travel stopover.
2024년 2월에 1박 숙박함
답변 제공: Lori 님, 2024년 2월 27일
Thank you so much for your review.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good value.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 20일
Thank you for taking time to rate us and leave a review, we appreciate your business!

8/10 - 좋아요

Ron

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big room Very clean Beds were comfy
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 20일
Thank you for leaving a review, we appreciate your business!

10/10 - 훌륭해요

Anne

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonable price, clean, safe, right off highway
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 20일
Thank you for rating us 5 out of 5. We appreciate your feedback!

10/10 - 훌륭해요

Karlie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were kind and welcoming, making it perfect for a safe and clean stay off the highway at an affordable price for our family of four.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 17일
We're so glad that you enjoyed your stay with us! We are excited to book your next stay with us!

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quaint older property. Quiet, comfortable stay. Cracker Barrel next door.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 17일
Thank you for rating us 5 out of 5! We're glad to hear you enjoyed your stay with us and hope to see you again soon!

10/10 - 훌륭해요

LISA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was quick and easy. Greeted by very friendly staff member. Walking distance to Cracker Barrel
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 17일
Thank you for rating us 5 out of 5! We're pleased to hear that you had a nice stay with us and we want you to know that we value and appreciate each of our guests! Thank you!

10/10 - 훌륭해요

Russell

2024년 2월에 1박 숙박함
답변 제공: LP 님, 2024년 3월 21일
Thank you so much

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While we had a problem with the TV, the staff really put forth an effort to fix it. They did. The we're also extremely pleasant.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 16일
We're pleased to hear that we could make your stay as comfortable as possible!

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 16일
Thank you for rating us 4 out of 5!

10/10 - 훌륭해요

Juliette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and well appointed. Bed was comfortable and shower was hot! Would definitely stay again.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 16일
We are pleased to hear that you enjoyed your stay with us! We look forward to booking your next stay with us!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 16일
Thank you for rating us 5 out of 5!