2 개의 바/라운지

더 웨스틴 샤먼 여행 후기

4.5 out of 5
더 웨스틴 샤먼
No.396-398, Xian Yue Road, Xiamen, Fujian

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 151개 이용 후기 중 81개" "
평점 8 - 좋아요. 151개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 151개 이용 후기 중 17개" "
평점 4 - 별로예요. 151개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 151개 이용 후기 중 5개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
2021년 11월에 5박 숙박함
답변 제공: Jenny Lin 님, 2022년 1월 28일
Dear Guest Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,

8/10 - 좋아요

DONGHYUN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 좋음
공항에서 가깝고 주변에 호수가 있어 위치가 매우 좋음. 객실 인테리어가 효율적임
2020년 10월에 3박 숙박함

10/10 - 훌륭해요

KYENGSIK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿 호텔
숙박은 아주 좋았습니다. 시설도 깨끗하고.
2019년 12월에 1박 숙박함
답변 제공: Helen 님, 2019년 12월 9일
Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,

10/10 - 훌륭해요

KYUNGHWAN 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 2박 숙박함
답변 제공: Michael Su 님, 2019년 5월 3일
Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. We are here to provide each of our guest with our best possible services, we looking forward welcoming you back to The Westin Xiamen, providing you with a more Hospitality stay experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은호텔
만족했어요. 위치도 훌륭하고
2018년 11월에 1박 숙박함
답변 제공: Michael Su 님, 2019년 4월 8일
Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. We are here to provide each of our guest with our best possible services, we looking forward welcoming you back to The Westin Xiamen, providing you with a more Hospitality stay experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

JIHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하고 깨끗한 호텔
웨스틴 계열의 호텔은 항상 만족하는 호텔 중에 하나입니다. 추후 샤먼 방문 시 또 이용할 예정이예요! 가격대비 룸상태 직원 서비스 위치 등 모두 만족!

10/10 - 훌륭해요

HONGQIANG 님, Wadsworth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience staying the the Westin in Xiamen
2024년 1월에 5박 숙박함

8/10 - 좋아요

Suet Fong Bonnie

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Yang Chao

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bradley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here several times. It's great hotel, beautiful and great food and rooms.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Kheng Huat

별로예요: 청결 상태
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
除了無窗外其它均好的飯店
非吸煙房住進去還有殘餘煙味令人難以呼吸,空間密閉無法開窗,扣分。床很舒服,服務人員都友善服務反應迅速,泳池乾淨,周邊購物用餐方便,是還不錯的飯店選擇。
2023년 9월에 1박 숙박함

8/10 - 좋아요

Hui ching

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

MING HUI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

yun chien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
我喜歡白茶香
一如既往的舒適,雖然不是新酒店但維護的很好,櫃檯CI迅速、房間乾淨、房務打掃認真,讓我下次一定會再選擇這酒店入住
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Yang kui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

RUDI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Nicolas Ji —— Digital Sales Executive 님, 2023년 6월 30일
Thank you very much for choosing the Westin Xiamen and giving us full marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great. Friendly staff.
2023년 5월에 2박 숙박함
답변 제공: Nicolas Ji —— Digital Sales Executive 님, 2023년 6월 2일
Thank you very much for choosing the Westin Xiamen and giving us high rate. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life

10/10 - 훌륭해요

TAO-PEN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Nicolas Ji —— Digital Sales Executive 님, 2023년 4월 14일
Thank you very much for choosing the Westin Xiamen and giving us full marks. I am glad to know that your stay at the Westin Xiamen was satisfactory. Your feedback is very important to us. We have shared your comments with our colleagues in the hotel. Your recognition will motivate us to do better in the future! Thank you again for choosing the Westin Xiamen. We sincerely look forward to your next stay. Wish you and your family a happy life

10/10 - 훌륭해요

Tung-Hao

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Jenny Lin 님, 2022년 2월 7일
Dear Tung-Hao Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스
Good but nothing special
Comfortable rooms decent location but is a little old in places now so condition isn’t amazing. Service was ok although they charged me twice for a deposit as they kept telling me the transaction wouldn’t go through. But English skills was good enough to help when I complained. I’m sure it’s a 1 off event.
2021년 11월에 2박 숙박함
답변 제공: Jenny Lin 님, 2022년 1월 28일
Dear Mr. Tim Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,

10/10 - 훌륭해요

Alberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Jenny Lin 님, 2022년 1월 28일
Dear Alberto Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,

10/10 - 훌륭해요

tian

2021년 6월에 2박 숙박함
답변 제공: 林 님, 2021년 7월 9일
非常感谢您选择厦门威斯汀酒店并给予我们满分好评,您的满分认可是我们前进的动力和努力的方向,我们一定会继续努力,争取成为您心中最满意的酒店之一~祝您和您的家人生活愉快哦~

8/10 - 좋아요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel...
it was great. Service was wonderful
2021년 5월에 1박 숙박함
답변 제공: Jenny 님, 2021년 7월 9일
Thanks for your comments,we have already shared your comments with our team.We will keep the great service and improve ourselves. Looking for forward to you welcome back.

10/10 - 훌륭해요

Lorraine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

Kyle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Views and more
Well a beautiful area and the hotel was top notch.
2021년 2월에 2박 숙박함
답변 제공: Westin 님, 2021년 3월 1일
Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host.

10/10 - 훌륭해요

yuchun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함

8/10 - 좋아요

YUCHE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
前台服務速度快,態度佳。
2020년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 3월에 3박 숙박함
답변 제공: Ivy 님, 2020년 3월 20일
Dear guest Thank you for having selected the Westin Xiamen for you stay in Xiamen and thank you for taking the time to give comment. We are looking for your valuable detailed feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our VALUED GUEST such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Xiamen.

8/10 - 좋아요

Wai man

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
酒店整體上能達到中上水平,服務員態度友善,辦理手續快捷暢順,
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
很棒,入住時間可以加速
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, nice area.
Easy to get to from airport. Nice hotel.
2019년 12월에 1박 숙박함
답변 제공: Helen 님, 2019년 12월 6일
Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, relatively close to airport.
Arrived late, easy fast check in. Plenty of treadmills and a nice pool. Didn’t try the rental workout gear option but may on my next stay to eliminate traveling with wet workout clothes.
2019년 12월에 1박 숙박함
답변 제공: Helen 님, 2019년 12월 5일
Thank you for taking the time to provide us with your feedback of your recent stay at the Westin. We are delighted that your stay with The Westin Xiamen was enjoyable. We are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Helen 님, 2019년 11월 25일
Dear guest, Thank you for selecting The Westin Xiamen. Your suggestion is highly valued for promoting us to improve. Looking forward to see you next time in Xiamen. Be Well

6/10 - 괜찮아요

Charlie 님, 香港

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
ルームサービスでスパークリングワインを注文したら常温のボトルが来た。ウェスティンホテルなのに、冷えてないボトルに驚きました。
2019년 10월에 1박 숙박함
답변 제공: Helen 님, 2019년 10월 28일
Dear yuki,Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. We are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings you had experienced during your stay.I will have this certainly addressed with my Key Managers. Providing such poor service is not the aim any Marriott Hotel and certainly also not the The Westin Xiamen way. We are looking forward welcoming you back to The Westin Xiamen, providing you with a more Hospitality stay experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Sincerely,

4/10 - 별로예요

yuki

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
あまり満足はできない、、
そんなに古くないはずですがなんか清潔感が感じられなかったです。 チェックイン時でバスタブに髪の毛あって入る気にもなりませんでした。 スイートとりましたが、テレビがぐるっと回る感じとかなんだか微妙でした。 シャワーしてても排水口から全然流れないし。 二日目にガラスのかけら?みたいなのが落ちていて足を怪我してしまいました。 ホテルの方には丁重に対応してくださいましたが絆創膏とフルーツって、、。 何を求めていたかではないけど、フルーツとか本当だったら最初から置いておくべきものではないのかな?とか思ったりして。 エグゼクティブルームとってるのに 部屋に最初のフルーツとかお菓子とかサービスがなくて驚きました。 エグゼクティブラウンジはティータイムが何もなくて残念。 夜は夜で置いてあるワインがフロンテラって、、。 いろいろ残念ポイントがありすぎて。 一つだけ良かったのはジムは広くて充実してました。 ただプールから更衣室が離れてて滑って転びそうになりました。 総評 以前に宿泊したケンピンスキーをお薦めします。
2019년 9월에 3박 숙박함
답변 제공: Helen 님, 2019년 10월 8일
Dear yuki,Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. We are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings you had experienced during your stay. You have given us low ratings in all key areas. I will have this certainly addressed with my Key Managers. Providing such poor service is not the aim any Marriott Hotel and certainly also not the The Westin Xiamen way. We are looking forward welcoming you back to The Westin Xiamen, providing you with a more Hospitality stay experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, great location for family with kids too.
2019년 9월에 3박 숙박함
답변 제공: Helen 님, 2019년 9월 23일
Dear guest, Thank you for selecting The Westin Xiamen. Your suggestion is highly valued for promoting us to improve. Looking forward to see you next time in Xiamen. Be Well

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Ivy 님, 2019년 7월 26일
Dear Guest, Thank for your staying with us. We would love to know your memorable experiences with us during your stay. Please noted that your feedback is valuable for us. Looking forward to see you soon in Xiamen again. Be Well

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Ivy 님, 2019년 7월 26일
Dear guest, Thank you for selecting The Westin Xiamen. Your suggestion is highly valued for promoting us to improve. Looking forward to see you next time in Xiamen. Be Well

10/10 - 훌륭해요

HAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
值得推薦的酒店
酒店硬體設備佳,服務人員也非常熱情誠懇
2019년 6월에 4박 숙박함

4/10 - 별로예요

Suet Ming 님, Hong Kong

별로예요: 직원 및 서비스
4 stars hotel in name only
I checked in around 1:30 pm and the staff said room is not ready yet and suggested us to have lunch and then will follow up and get the room ready asap and will telephone us. After lunch (more than 1.5 hour)we came back , the room still not ready and the staff didn't offer any help at all. Since we had something to do in the afternoon so we went out without check in until evening. I stayed this hotel so many times before and I find the service is worse than before and the room is smaller than before
2019년 6월에 2박 숙박함
답변 제공: Michael Su 님, 2019년 6월 17일
Dear Ming, Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. We are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings you had experienced during your stay. You have given us low ratings in all key areas. I will have this certainly addressed with my Key Managers. Providing such poor service is not the aim any Marriott Hotel and certainly also not the The Westin Xiamen way. We are looking forward welcoming you back to The Westin Xiamen, providing you with a more Hospitality stay experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
部屋に備え付けのドライヤーが、温風に成らず送風状態にしか成らなかった。
2019년 6월에 2박 숙박함
답변 제공: Michael Su 님, 2019년 6월 11일
Thank you for taking the time to provide us with your feedback of your recent stay here at the Westin. We are here to provide each of our guest with our best possible services, we have noticed from your feedback that you did experienced some problems and we would like to apologize for the shortcomings you had experienced during your stay. We will have this certainly addressed with our Key managers.We are looking forward welcoming you back, to be again a great host Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards,

8/10 - 좋아요

KUAN YU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Michael Su 님, 2019년 6월 5일
尊敬的宾客, 十分感谢您选择下榻厦门威斯汀酒店,并对酒店给予点评!在威斯汀,宾客的周末会更加惬意悠长。酒店提供周末延时至下午3点的零点早餐菜单和周日延迟退房至下午3点。同时,酒店还为宾客准备了厦门当地特色产品,例如铁观音和海蛎煎,宾客可以在酒店餐厅品尝,也可把食谱卡带回家尝试制作。 酒店北大堂提供共享婴儿推车,2层设有儿童乐园,专为家庭旅客精心准备。威斯汀家庭计划还为3-12岁儿童提供旅行日记和本地生活指南作为欢迎礼品,鼓励孩子们带上酒店的指南探索城市,发现全新环境和奇趣活动,共享欢乐时光。期待您的再次归来,我们将继续为您提供优质的服务,祝您生活愉快!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
房間很大,個人清潔用品整全,很貼心。住的是雙人雙床房,床很大,床褥舒適。整體房間清潔整齊。唯一要改善的就是水龍頭出水量比較弱,其他的都很滿意。
2019년 5월에 2박 숙박함
답변 제공: Michael Su 님, 2019년 6월 5일
尊敬的宾客, 十分感谢您选择下榻厦门威斯汀酒店,并对酒店给予点评!厦门威斯汀酒店地处商业中心,远眺厦门筼筜湖及繁茂的仙岳山景,一览城市景观。酒店的地理位置优越,毗邻文化艺术中心,是一座拥有艺术和文化为一体的时尚建筑群体。客人只需步行就可到达艺术中心,城市影院,博物馆,展览中心,购物商城和运动中心。距厦门高崎国际机场仅15分钟车程,地理位置极为方便。此外,前往厦门的商业区或旅游景点如厦门国际会议展览中心,咖啡街,海湾公园,通往世界文化遗产-鼓浪屿的国际邮轮中心等也仅需15分钟车程,十分便利。期待您的再次归来,我们将继续为您提供优质的服务,祝您生活愉快!

8/10 - 좋아요

Mei-Hsiu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
地點好。客房優。早餐中等
2019년 5월에 2박 숙박함
답변 제공: Michael Su 님, 2019년 6월 3일
感谢您选择厦门威斯汀酒店并抽出宝贵的时间做出了评价。厦门威斯汀酒店地处商业中心,远眺厦门筼筜湖及繁茂的仙岳山景,一览城市景观。酒店的地理位置优越,毗邻文化艺术中心,是一座拥有艺术和文化为一体的时尚建筑群体。客人只需步行就可到达艺术中心,城市影院,博物馆,展览中心,购物商城和运动中心。距厦门高崎国际机场仅15分钟车程,地理位置极为方便。此外,前往厦门的商业区或旅游景点如厦门国际会议展览中心,咖啡街,海湾公园,通往世界文化遗产-鼓浪屿的国际邮轮中心等也仅需15分钟车程,十分便利。祝您阖家幸福,猪年大吉。

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Michael Su 님, 2019년 5월 23일
Dear YIN, Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. My team and I are here to provide each of our guest with our best possible services, I have noticed from your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings you had experienced during your stay. My team and I looking forward welcoming you back to The Westin Xiamen, providing you with a more Hospitality stay experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Vieillissant, tête de lit et carrelage de la baignoire abîmés
2019년 5월에 1박 숙박함
답변 제공: Michael Su 님, 2019년 5월 17일
Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. We are here to provide each of our guest with our best possible services, we have noticed form your feedback that you did experienced some problems and we would like to take the opportunity to apologize for the shortcomings you had experienced during your stay. You have given us low ratings in all key areas. We will have this certainly addressed with my Key Managers. Providing such poor service is not the aim any Marriott Hotel and certainly also not the The Westin Xiamen way. We looking forward welcoming you back to The Westin Xiamen, providing you with a more Hospitality stay experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Sincerely

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
員工質素很高,服務態度很好亦很有 禮貌。而大堂及住房都很整潆,不錯 的酒店,下次來厦門仍会選威斯汀。
2019년 5월에 1박 숙박함
답변 제공: Michael Su 님, 2019년 5월 13일
尊敬的宾客您好,感谢您选择厦门威斯汀酒店并抽出宝贵的时间分享这段愉快的旅程。在威斯汀,宾客的周末会更加惬意悠长。酒店提供周末延时至下午3点的零点早餐菜单和周日延迟退房至下午3点。同时,酒店还为宾客准备了厦门当地特色产品,例如铁观音和海蛎煎,宾客可以在酒店餐厅品尝,也可把食谱卡带回家尝试制作。 酒店北大堂提供共享婴儿推车,2层设有儿童乐园,专为家庭旅客精心准备。威斯汀家庭计划还为3-12岁儿童提供旅行日记和本地生活指南作为欢迎礼品,鼓励孩子们带上酒店的指南探索城市,发现全新环境和奇趣活动,共享欢乐时光。您的宝贵意见一直是我们不断前进的动力, 祝好!